MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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3218 results found
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Champion of the Shoal behold not visible or required
During a game, opponent cast Champion of the Shoal. It was unclear if they actually used a merfolk to behold. When I hovered over the opponent's Champion, it did not show any merfolk exiled with that card. Similarly, when I killed the Champion, I did not see any card return to hand.
Later, opponent cast a second Champion of the Shoal withe the same results. This was in premier draft.
I expected to see the specific card used to behold with the champion like I see with all other Champions in this draft format
Game was approximately 21:15 EST on 31 Jan 2026.
During a game, opponent cast Champion of the Shoal. It was unclear if they actually used a merfolk to behold. When I hovered over the opponent's Champion, it did not show any merfolk exiled with that card. Similarly, when I killed the Champion, I did not see any card return to hand.
Later, opponent cast a second Champion of the Shoal withe the same results. This was in premier draft.
I expected to see the specific card used to behold with the champion like I see with all other Champions in this draft format
Game was approximately 21:15 EST on…
1 vote -
lentezza del gioco ed esaurimento time out con conseguente perdita
Durante la partita Draft ho riscontrato un grave rallentamento del gameplay dovuto alla vostra manutenzione, con il conseguente esaurimento dei time out che mi hanno impedito di prendere le dicisioni migliori nei momenti più importanti del match. Chiedo il rimborso dell'evento
2 votes -
Proposal to Integrate Play Points as an Entry Option for Arena Limited Championship Qualifiers
Please consider allowing players to use Play Points to enter the Arena Limited Championship Qualifiers. Play Points provide a clear sense of progression and reward players for consistent participation. Allowing them as an entry option would make the event more accessible and help more dedicated limited players engage with high-level competition.
2 votes -
All graphical assets disappeared after several 1/1 tokens blocked and died
Hi,
Event occurred on my iPad 10th Generation
Both my opponent and I had Lluwen, Imperfect Naturalist on the battlefield. We were both repeatedly activated Lluwen’s ability (over a number of turns) to discard a land and create 1/1 worm tokens equal to number of lands in your graveyard. On two or three occasions, my opponent attacked with all of his tokens, and I blocked each 1/1 token with one of my 1/1 tokens. As the attack and death animations progressed, they began becoming buggier and buggier. Eventually, the animation just quit occurring entirely (the sound effects still occurred). Following the animation no longer occurring, my opponent activated Lluwen on the following turn. When he did, a singular token appeared on the battlefield with no number to indicate how many there were (there should have been 7 I believe). I then also activated my own Lluwen, and the exact same thing happened on my side of the board.
Once this occurred, I attempted to restart the Arena app. When I loaded back into the game, all graphical assets were completely missing, and there was now a new background. (I could still see the timer bar running, but no cards appeared anywhere).
I attempted to then load into the game on a different iOS device (iPhone 15 Pro Max), and I had the same experience, except the background was once again different.
Hi,
Event occurred on my iPad 10th Generation
Both my opponent and I had Lluwen, Imperfect Naturalist on the battlefield. We were both repeatedly activated Lluwen’s ability (over a number of turns) to discard a land and create 1/1 worm tokens equal to number of lands in your graveyard. On two or three occasions, my opponent attacked with all of his tokens, and I blocked each 1/1 token with one of my 1/1 tokens. As the attack and death animations progressed, they began becoming buggier and buggier. Eventually, the animation just quit occurring entirely (the sound effects still occurred). Following…
1 vote -
Can't select between two choices
Can't select between choices. Anytime I playa card or use an ability that gives the "choose an option" prompt (in my games using station on Evendo vs. tapping it for mana; playing or casting Boseiju; casting one or the other side of the adventure spell) nothing is selectable. Z does not undo the attempt, I cannot select either option, and pressing cancel does nothing. Hitting enter will pass through to my opponent's turn.
1 vote -
Bug Report: Painter's Servant Requires Mythic Wildcard Despite Never Being Mythic Rare
I would like to report a bug regarding the card Painter's Servant on MTG Arena.
Painter's Servant has never been printed as a Mythic Rare in any physical Magic: The Gathering set. However, on Arena it currently requires a Mythic Rare wildcard to craft.
This appears to be inconsistent with the previously stated policy that all cards in the Special Guest sheet use the rarity of their most recent physical printing. Painter's Servant’s last printing was not Mythic Rare, so requiring a Mythic wildcard seems incorrect.
Please review this issue and adjust the crafting rarity accordingly, or clarify if this behavior is intended.
I would like to report a bug regarding the card Painter's Servant on MTG Arena.
Painter's Servant has never been printed as a Mythic Rare in any physical Magic: The Gathering set. However, on Arena it currently requires a Mythic Rare wildcard to craft.
This appears to be inconsistent with the previously stated policy that all cards in the Special Guest sheet use the rarity of their most recent physical printing. Painter's Servant’s last printing was not Mythic Rare, so requiring a Mythic wildcard seems incorrect.
Please review this issue and adjust the crafting rarity accordingly, or clarify if this…
1 vote -
Attack never finished
Should have ended game. Opponent tapped out, used focus fire to clear their only defender. Attack animation never plays, damage isn't dealt, they then immediately start turn. No cards played or damage // game loss prevention on field.
1 vote -
Reconnection issues when network changes
When playing on mobile, at least Android. If your phone changes from wifi to mobile network or vice versa during match you get notification about that you should reconnect. After selecting reconnect it rarely actually reconnects. This requires restart of whole game. Also then reconnecting takes at least one timeout to runout during your turn. Only when new event of timeout starts you actually reconnect to game.
1 vote -
Squee the Immortal companion display bug - the dynamite explosion is not show any more
Hi,
since the latest update that the companion Squee the Immortal is not showing the dynamite explosion anymore, he still picks the dynamite, when i click on him, and throughs it up but the explosion is not shown.
Thank you.
1 vote -
TP-Link disconnects when I open the client
Hello Support Team,
Occasionally, when I launch the game, it gets stuck before the splash screen appears. At that exact moment, my TP-Link Mesh node (my desktop PC is connected to it via Ethernet) turns red, indicating a total loss of internet connectivity (I literally my network crash). As soon as I close the game, the mesh node immediately returns to green and the connection is fully restored. No reboot or manual action is needed.
This makes the game completely impossible to start when the issue occurs.
I checked the logs from the moment this happens, and they consistently show repeated network errors during startup:
-NameResolutionFailure when trying to send HTTP requests (DNS resolution fails)
-Multiple "The operation has timed out errors"
-Failed to receive data responses
-Requests being canceled after repeated retries (TaskCanceledException)
-Errors happen during startup/login-related calls (fast login, Doorbell/BIKE messages, Backtrace reporting)This suggests that during startup the client tries to reach backend, login, or telemetry endpoints, but DNS resolution or connectivity fails. The client then retries several requests until they time out or get canceled.
What’s unusual is that these errors happen at the same time my mesh node loses connectivity (red light). Once I close the game, the network immediately recovers. This makes it look like the startup network traffic pattern is somehow triggering a failure in my router/mesh (DNS, firewall, NAT table, or similar), rather than a simple temporary disconnect.
My setup
-Desktop PC connected via Ethernet
-TP-Link Mesh system (PC connected to a mesh node, not directly to the main router)
-Issue happens before the splash screen
-Network drops only while the game is running
-Connection restores instantly after closing the gameI can provide full logs, network captures, router model, or run any tests you recommend if that helps identify the cause. Please let me know if there are specific domains, ports, or endpoints that should be allowlisted, or if there’s any known issue related to startup networking.
Thank you for your time and help.
Hello Support Team,
Occasionally, when I launch the game, it gets stuck before the splash screen appears. At that exact moment, my TP-Link Mesh node (my desktop PC is connected to it via Ethernet) turns red, indicating a total loss of internet connectivity (I literally my network crash). As soon as I close the game, the mesh node immediately returns to green and the connection is fully restored. No reboot or manual action is needed.
This makes the game completely impossible to start when the issue occurs.
I checked the logs from the moment this happens, and they consistently show…
1 vote -
Cannot Cast Instants or Sorcery
Cannot cast instants in ranked match. I had plenty of mana. It would summon the spell and tap the necessary mana but would not let me select a target creature, even though it was prompting me to. My opponent had nothing on the board that would prevent me from casting. It would even outline the available targets in blue (like usual) but I could not select any. My timer just kept running until I was eliminated. It wouldn’t even let me cancel the spell to play something different. It just froze until play passed to my opponent. I attempted banishing light and rebuke. Both had the same bug.
Cannot cast instants in ranked match. I had plenty of mana. It would summon the spell and tap the necessary mana but would not let me select a target creature, even though it was prompting me to. My opponent had nothing on the board that would prevent me from casting. It would even outline the available targets in blue (like usual) but I could not select any. My timer just kept running until I was eliminated. It wouldn’t even let me cancel the spell to play something different. It just froze until play passed to my opponent. I attempted banishing…
1 vote -
Wasting time
Time wasters take away extra time it’s unnecessary if you take 20 minutes to pick your first card or sit thair wasting time not even on the app you shouldn’t play your to speed for this make it blitz or something if as soon as it’s your turn you don’t play within 3 seconds you forfit your turn it’s ******** how many platnim players can’t play game
1 vote -
Timeless: Rofellos, Llanowar Emissary, is not displayed.
While trying to build a deck, I found a bug where Rofellos, Llanowar Emissary isn't displayed as Timeless.
Checking the deck-building screens for Brawl and Historic, it is displayed there.
This bug likely only occurs with Timeless cards, so please fix it.1 vote -
Bug
Impossible to Capture a Log in Arena after and during gameplays where there was incorrect rules interaction like : double attack failed,ecc
Platform Android1 vote -
Bug MTGA mobile Samsung A55
I have done the tutorial once and I started it again to show the game to my doughter. In the second match when the opponent summons the 7/3 creature the game crushes. Starting the game again gets me back to the tutorial and I can't get away from it. So now I am stuck on it without a way to close or finish the tutorial and no way to play the rest of the game.
1 vote -
toph the first metalbender artifact bugs
when i played Toph i tried an equipment deck but equipment that was attached lost its tap for mana ability. since then when i play the deck now all equipment lost its tap add mana even if not equipped.
2 votes -
アプリ版のリミテッドでボタンが押せないことが2点
アバター開始あたりからアプリ版のリミテッドでボタンが押せない、位置が変といったことがあります。
特にプレミアドラフトのデッキ編集画面で左上のバックボタンを押そうとしてもデッキの名前入力欄が反応して、上のデッキなどのタブでしか戻れず、変更内容を破棄しなければならないです。
またピック時にも右下のピック確定ボタンがサイドボード欄を開かないと押せないなどのバグがあり、不便です。対応よろしくお願いします。2 votes -
I was supposed to get Lorowyn packs when I reach mastery Levels but it gave me Edge of Eternity packs instead. Please Help.
I was supposed to get Lorowyn packs when I reach mastery Levels but it gave me Edge of Eternity packs instead. Please Help.
1 vote -
Game crash
Playing on iOS and for some reason every time I play a snakeskin veil in response to a spell it causes the game to crash and usually I cannot get back in until the current game ends
1 vote -
セフィロス
マルドゥエネルギーに威名のソルジャー、セフィロスを入れて使っています。戦場に出た際にクリーチャーを生け贄に捧げたのですが、ドレインが誘発しませんでした。そのため、続いて召喚したオセロットの群れがターン終了時にトークンを出しません。
1 vote
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