MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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541 results found
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Fabled Passage Crashes Game on Android
On Android OS, if either player plays Fabled Passage, the game crashes until Fabled Passage is no longer in the battlefield.
6 votes -
Mtg arena crashes after latest update
After latest alchemy update the game crashes at launch. Both on Android and on PC. Completely unplayable.
6 votes -
Game crashed after start, then 700mb update needed while restarting
After starting a new match the game crashed then, whilst restarting, I had to login again and was forced to do a 700mb update.
Nowhere in the previous match was I asked to do this update and I had only been online for about 60 mins.
I had just bought new gems to play draft and to be forced a lose to a game crash so sokn is extremely frustrating. How does Wizards go about compensating players for their losses in situations like this?
I was playing on mobile (Samsung S52)
1 vote -
Game crashes very often resulting in loss
Several game crashed during premier draft events both on mobile and PC. This happened several times (over the past 4 drafts). Once the game crashes you're back on the event page and the crashed doesn't result in a loss or a win but after you play another game it will add a loss to your score. This makes the event unplayable and made me waste 6.000 gems. I demand to be refounded. Thank you
6 votes -
MTG Arena Quick Draft Crashing
MTG Arena freezing out specifically when I try to Quick Draft. Already purchased with gems. Occurring since yesterday's update
12 votes -
App crashes on launch (Android)
After the March 18 25 update, the app crashes after it finishes loading but before I get to the main screen. It reaches the point where it says "Waiting for Server" and then crashes back to my phone's home screen
4 votes -
Mobile App Crashes Every Time Tifa's Limit Break is Played
Every time I play Tifa's Limit Break (instant) -- doesnt matter whose turn its on, it crashes right when I drag it over to the playing field (before I can select which option/ how much mana to play). Has happened at least 7 times within the last two weeks. When I restart the app and get back into the match and try again to play it, the app will crash again. I have not found a work around. I am going to have to remove this card from my deck in order to continue to play MTGA. Please fix…
1 vote -
Bug in iOS version with exalted sunburn + dlakovan encampment
Had this happen twice. I have 10 sunburn tokens on the board, attacking with dlakovan encampment activated (Thus expecting 1024 warriors to pop into existence attacking), and it just churns as my countdown clock starts running like I haven’t finished making my move, and then crash to a draw.
1 vote -
Can't Finish Brawl Games
For about three weeks now, while playing Historic Brawl, my game has crashed if it goes past a certain length of time. I have played other formats such as Timeless Best of One and Jump In events, and no matter the length of time, the client doesn't crash. For some reason, while playing Historic Brawl, it crashes all the time. I haven't timed it yet, but I would say around 8 to 10 minutes, my game will crash/close out. Every time I try to go back in, it will attempt to put me back in the…
1 vote -
Game crashes after opening pack
Game crashes after I open a pack and hit continue. If I switch to a different tab it works fine. But if I hit continue or next to the card to move to another pack it crashes. ALSO WHY IS IT SO HARD TO REPORT A ******* BUG. THIS IS RIDICULOUS. ALL THSES STEPS JUST TO HAVE YOU IGNORE THE ISSUES.
4 votes -
Game Crashes when selecting (Store, Events, Opening Boosters etc.) after update.
When I use something other than playing a regular game, (like an event, shop, or changing a daily challenge), the game freezes and only a reboot is effective to get back into the game... This is since the last update...
Hello, it's sad but the bug persists.
Point 1 - DONE, (Enable detailed logs in the game client → gear icon → Account → check the detailed logs box)
Point 2 - I can't copy the problem since the game freezes as soon as I do what I told you in the previous message, but I'm sending you my latest…76 votes -
Infinite loop bug
Infinite loop bug for toph and scute swarm. If you get 250 copies of scute swarm it for one won’t make any more, but the game logic borks while deleting the old copies and crash the iOS app. Had this happen during the game 4 times. Should have made close to 3000 plus scute swarm but bug prevented it. Multiple game crashe.
1 vote -
"Waiting for the Server..." crashes on MacOS Sequoia
After the latest Arena update from the Duskmourn release, I have been experiencing a persistent issue where the "Waiting for Server..." screen appears for extended periods of time in the middle of gameplay.
The disconnection happens at seemingly random intervals and can last for several seconds to indefinitely. Restarting the client will get the game started again but with a misrepresented board state.
MacBook Pro M1, macOS Sequoia 15.0
I have attached game logs of right after a client restart, as well as a log during gameplay (coincidentally right before one of these crashes took place)
8 votes -
game crashing mid match
Game has been crashing mid match. issue occurs randomly. at first it was happening after the 1st or 2nd action of the match (playing a land and such). the game would freeze then say it was reconnecting to the server before exiting the match. restarting the client didn't help. after 3 such crashes i used the repair option and it seemed to resolve the bug. not long after, the issue occurred again but much later in the match.
3 votes -
Heliod, Sun Crowned is crashing my game.
Whenever I cast Heliod, Sun Crowned it crashes my game as it enters the field. This also happens when my opponent will play Heliod.
5 votes -
Draft crashed
The system crashed just as we were moving to pack number two in my edge of eternities draft. When it finally came back up, there was no indication. I joined the draft and my draft token was still gone. It occurred at approximately 12:02 PM eastern standard time Tuesday, July 29.
2 votes -
My draft lagged and arena crashed
Arena crashed during draft and i couldnt log in again, constantly reciving the connection lost...
Even tho i have internet access4 votes -
Game crashed during quick draft match
Game crashed on cell phone during a quick draft match. I was unable to restart the app in time, I coud not even log in.
4 votes -
omniscience with terra and doubling season 1 billion doubling seasons crashing game wont relog in
i played an infinite combo player and the game allowed him to create over a billion token copies of doubling season with terra and a billion omniscience copies. it crashed my game on ipad and i couldnt log back in because the game would crash once it tried to recreate the game state. i dont think this is just my device. i think the game instance was also frozen. there should be a limit to the number of instances of one permanent or spell that should be chosen instead of the game trying to generate literally over a billion…
1 vote -
recurring game crashes on mobile after last update
After the latest update, the game crashes after a few minutes of playing on mobile, automatically closing the app.
5 votes
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