MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
- or
No existing idea results
- ~ No ideas found ~
9213 results found
-
Service down
no gameplay possible
10 votes -
Games Start Without Options, End Up Timing Out
When trying to play a game of standard on iPad, I get matched with an opponent and sometimes get to select my hand, but then don’t receive any further prompts. After some time, the timeout clock shows up and eventually runs out, but I still never get to act. Once the timer runs out, there isn’t any further visual indicator, and the game does not end.
I’ve tried starting a few games today and haven’t been able to get to the point of being able to play cards yet.10 votes -
Can’t Play the Game at all
Whenever I try to play any type of mtg game like historic I find an opponent but when I enter the match I’m stuck with no cards and I can’t do anything they don’t have cards either but my time runs out but the line disappears also I can’t even concede it won’t let me I’m on IOS I don’t know how to fix this and also some times if I get cards I can’t play them and my time runs out but never actually kills me
10 votes -
Game freezing
Game freezing as soon as I enter a match.
9 votes -
Yargle achievements do not register in any format but brawl
I have not received credit for two of the 5 Yargle achievements despite provably winning multiple NON-Yargle event match in which I met multiple conditions.
21 votes -
Cid rimeless
Arena is telling me that my Cid deck is invalid because I have too many copies of Cid Timeless Artificer even though it was working just fine yesterday and Cid's card literally says there's no card number restriction on him
20 votes -
Invalid deck error
After the newest update, my Standard deck is invalid due to a side board error. It says I can't have more than 15 side board cards but you can see in the image that it is 60/15.
23 votes -
Sparky homepage
After today's update every time I return to the homepage on Windows, Sparky appears and starts talking "Congratulations on completing spark rank..." I have tried listening to the whole speech and following sparky to the codex etc, restarting the game, as well as uninstalling.
-
STFU-SPARKY.PNG 84 KB -
Log20240121_102203.log 34112 KB -
Log20240121_102203.log 34112 KB -
Log20240119_171853.log 314 KB -
Screenshot 2024-01-19 172103.png 2180 KB -
Sin título.png 3799 KB -
Log20240119_174448.log 13117 KB -
rank.png 765 KB -
Log20240118_192625.log 11988 KB -
Screenshot 2024-01-18 172919arena sparky bugged.png 3459 KB -
Log20240118_070158.log 19 KB -
Magic The Gathering Arena Screenshot 2024.01.18 - 06.45.18.66.png 3622 KB -
Log20240117_100611.log 3 KB -
Log20240117_000936.log 51 KB -
and then.png 2307 KB -
fisrt.png 2302 KB -
UTC_Log - 01-17-2024 02.49.57.log 2061 KB -
Log20240116_172708.log 117 KB -
Log20240116_182650.log 3 KB -
16-01-2024_Sparky_bug.png 3923 KB -
Log20240116_125018.log 97 KB -
Log20240116_125158.log 400 KB -
Screenshot 2023-12-20 151225.png 1667 KB -
Log20231210_105908.log 1017 KB -
Screenshot 2023-12-09 171008.png 73 KB -
Screenshot 2023-12-09 171239.png 99 KB -
Screenshot 2023-12-09 171133.png 191 KB -
MTGA_2023_02_14_09_29_09_843.jpg 505 KB -
MTGA_2023_02_14_09_20_46_087.jpg 547 KB -
MTGA_2023_02_14_09_28_56_023.jpg 455 KB -
MTGA_2023_02_14_09_20_36_323.jpg 374 KB
677 votes -
-
astelli reclaimer
MTG Arena Astelli Reclaimer's abilities are not working. it says when the card "ENTERS" the ability should trigger. I've warped , summoned and summoned from exile. Nothing happened.
18 votes -
M21 Forest missing Mana Symbol
Bug as title, M21 Forest is missing Mana Symbol as shown in picture.
4 votes -
Fleem Cosmetics
I bought Mastery Pass and more than 10 packs for OM1 but didn't receive Fleem cosmetics. I only have the screenshot of one of these 10packs I opened in September. I received 20 gem from the pack in which I don't have a full Rare set (I still don't have). Please also check this.
16 votes -
Didn't receive Fleem award
Didn't receive Fleem award
17 votes -
Omnipaths event for Fleem
I opened ten packs of cards of omenpaths before September 30th but still haven’t received my Fleem. I’m on an iPhone.
17 votes -
Tend the sprigs does not work with changelings correctly
I cast Tend the Sprigs with a Firdoch Core in play. I did not get the 3/4 treefolk despite having a changeling on the battlefield.
5 votes -
Companions not showing
My companions are not showing, it will only let me use my default companion
8 votes -
Booster Tutor doesn't work like it says on the card
Booster Tutor reads "open a sealed magic pack and reveal the cards." However, I didn't see the cards my opponent got to select from when they cast it.
Don't want a refund or anything, but I think this should be fixed. It's important game info.
13 votes -
Brawl
Since the update of 06/05/25, I haven’t been able to play brawl! I can play all other types, but not brawl. Tried repairing game files, no brawl. Uninstall and reinstall, still no brawl. What’s the deal?!? Using an IPad, up to date, but no brawl for more than a week now. Also there is no sound. My other apps on my device have sound, but not MTG Arena. Please advise. I much prefer brawl to standard/historic. I try brawl, it says waiting for opponent, then does nothing except show the timer. Please fix.
24 votes -
Lorwyn Eclipsed Mastery Pass level 4 giving wrong reward
Lorwyn Eclipsed Mastery Pass level 4 gave 3 packs of EOE instead of Lorwyn Eclipsed. The EOE packs are still in my inventory, please remove these and issue the correct 3 Lorain Eclipsed packs
8 votes -
Death by Vanilla Bug
I have won 3 brawl games inwhich I have cast only creatures with no abilities(and no creatures at all) and the achievement for the Yargle Day has not been completed.
19 votes -
draft ending unexpectedly
I was in the middle of premium foundation draft on 9/28 9am, when the draft unexpectedly ended. There was no warning as usually can be seen below the event and I was unable to play the rest of my games.
16 votes
- Don't see your idea?