MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
- or
482 results found
-
Arena crashed while drafting
I was just drafting Spiderman pick-two draft when Arena logged me out mid draft. I got presented with the screen shown in the sent file. This has not been solved yet. When I press reconnect I am presented with the same screen, when I log out and back in again I am presented with the screen once again and when I close the game and reopen i am also presented with the screen. I have checked extensively and found out it is not a connection issue on my side. This has resulted in 900 gems wasted on this draft.
5 votes -
Game Crashes
Game crashes immediately after playing certain cards. I've captured one and there is a couple that crashes the game when playing the Jump into Magic the Gathering Final Fantasy event cards. Quite frankly its annoying and end losing or forfeiting matches because I cant play a card or it'll crashes.
2 votes -
App crashes when playing cards since update 2 days ago.
After the new EOE update 2 days ago, as soon as I go to play a card the app crashes. I play on my android phone. I went through your basic troubleshooting steps already and nothing changes.
6 votes -
Arena crashed on OSX and PC
Arena is currently not allowing log ins on either PC or Mac. This is a problem for me and multiple other people in my playgroup.
7 votes -
Game crashes
Magic the Gathering Arena keeps crashing on mobile device, while I am in the middle of matches. This happens often, causing me to forfeit matches and events. Please update MtGA for mobile platforms so it doesn’t keep crashing
1 vote -
Game crashes
Game crashes whenever I try to go into mastery or cosmetic tab.
1 vote -
Mac: Game crashes on startup
Game crashes on startup since yesterday. I open arena via epic games. Tried uninstalling and reinstalling, doesn't help. Crashes while saying "loading initial scene". Macbook Air, M3, 2024.
2 votes -
draft
Started a Premium Draft, but selecting any card made the mobile client crash. Relogged 3 times, was able to get into the draft again, timer was running - but as soon as I selected any card or tried to scroll in the pack, the app shut down again.
Restarted the phone, and now the client won't start at all. Black screen until I shut down the app.
1 vote -
Game crashes
Game crashes when I play certain cards like the green bunny 2/1 or slickshot
1 vote -
Companions Screen crashes game
When opening the companions section of the store, the app crashes on my galaxy s24 ultra. This also includes when trying to select an already owned, new companion for any deck.
2 votes -
Arena app crashing out when playing spells
On 7/25/25, after the latest update, on Android, the Arena app keeps crashing out while playing the app and not giving credit for spells.
3 votes -
Game crashing
Game keeps crashing when I go to cosmetics in the store. Please help me. I’ve force closed, turned iPhone 12 off and on and I have uninstalled and reinstalled twice and this is still happening.
1 vote -
Interaction Crashing Over and Over
My game is unplayable currently; anytime I use any kind of damage dealing/destruction card (and I mean EVERY TIME) - the game completely crashes on me.
2 votes -
Game crashes when trying to open new packs.
Game crashes when trying to open new packs received for completing challenges. Game crashes during matches- screen freezes and the only way to fix the issue is to force quit the app through task manager. Tried lowering frame rate and other visual settings but gameplay is still very glitchy and animations are not smooth.
3 votes -
Waiting for the server and the crashes
In the middle of a game , waiting for the server appears and get stucked until it crashes and game lost…
This is happening since 2 day ago.
try reinstalling and fixing but still the same. Cant play anymore… any solution?3 votes -
Arena crashing on IOS mobile
The app keeps crashing on me. Closing in the middle of matches. I’ve been playing the game on this device for years. This is new behavior as of today.
2 votes -
Mtg arena crashing
Just lost my draft due to MTG arena crashing when entering the match. I tried restarting the app multiple times, but every time it tried to join the match the app crashed.
While playing on my android phone1 vote -
Android Mobile crashed
Mobile/Android extremely buggy since update. Client crashes when joining a match every time since the 12/9/25 update. During premier draft game also crashes when trying to open the deck statistics to look at info like creature count, etc. leading to missed auto draft picks while the app takes 30 seconds to open and reconnect to the draft.
1 vote -
Please enable conceding a match in BO3 after game 1
Allow players to concede a BO3 match at any point after game 1.
It's a waste of time and/or simply unfun to play against a deck without interaction, a player that displays chronic unsportsmanlike conduct, or a circumstance such as a crash+de-sync forces one player to be AFK for an extended period of time.
I don't want to be unsportsmanlike and make my opponent sit through the full sideboard time-out + in-game time-outs.
Echoing themes of earlier posts, please enable this basic sort of interaction primitive that we take for granted in IRL matches.
2 votes -
Cannot access store
Every time I try to access the store, I get a black screen and it fails to load, crashing Arena. This has been attempted multiple times over the course of the last couple weeks. Thanks for your help!
559 votes
.png){kind=link}
.png){kind=link}
- Don't see your idea?