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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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281 results found

  1. Ban Doc Aurlock in Standard (or at least BO1)

    This enablement with airbending leads to extremely lengthy turns with no win condition in sight as a player often times slowly assembles a stack of 1/1 tokens and eventually passes the turn or worse (exploit/glitch?) causes their opponent to timeout and lose the ability to react. The latter occurs if the opponent has a response that they must continuously acknowledge. The airbending player never seems to time out and can perform the loop as frequently as they wish while causing their opponent to timeout (certain circumstances). This playloop is reminiscent of copycat in Kaladesh Standard or in more recent times…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Death by Vanilla

    I won a game where I cast at least 5 vanilla creatures and it did not trigger Death by Vanilla.
    Here are some extra details: Was playing on Mobile.
    As you can see there are no creatures in here with abilities. I do have ways to give creatures abilities AFTER I cast them, but the achievement doesn't say the creatures have to never gain gain abilities or not enter with abilities. It says they only creature spells you cast must have no abilities and you must cast at least 5 creature spells. I did. My plan was cast creatures then…

    3 votes

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  3. Mobile interface bug

    After game 1 when sideboarding the interface have graphics bug on my phone (see attachments for visual reference & model number). Furthermore after exiting the event the graphic anomalies persist.

    4 votes

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  4. Fast land text in Japanese

    MTGアリーナ上のファストランドのテキストのタップインの条件に「2つ以下のこれでない土地をコントロールしていないかぎり」と書かれています。日本語として一見文法上成立しているように見えますが、3重否定で難解あり、普通に読む限り意味不明です。なお、サンダージャンクションの無法者の紙版のカードはカラデシュと同じ「これでない3つ以上の土地をコントロールしているなら」なので翻訳テキストが更新されたわけではないようです。また、そもそも3枚目まではアンタップインで4枚目からタップインなので境界となるこれでない土地の数は3枚以上または以下のはずでありテキスト自体間違っているように見えます。修正をお願い致します。

    On MTG Arena, the tap-in condition text for fast lands is currently written as:

    「2つ以下のこれでない土地をコントロールしていないかぎり」

    While this text might appear grammatically acceptable in Japanese at first glance, the triple-negative phrasing makes it overly complex and practically unintelligible under normal reading circumstances. Furthermore, the printed version of "Outlaws of Thunder Junction" maintains the same clear wording introduced originally in Kaladesh:

    「これでない3つ以上の土地をコントロールしているなら」

    This suggests the current confusing wording on MTG Arena was not intentionally updated from the original translation. Additionally, considering that fast lands should enter untapped when you control up to three other lands and enter tapped starting from…

    3 votes

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  5. increase number of saved decks

    Arena offers atleast six different formats to play. Making a deck for these formats can be radically different between Best of 1 and Best of 3 when taking into account a sideboard, sometimes requiring a different build of what is fundamentally the same deck taking two different storage spaces. Between four sets a year of new cards and countless content creators encouraging players to try weird and experimental brews, even a new player comes to a quick realisation:

    A limit of 100 saved decks is WAY too small. I only play Standard and Brawl and even I am having…

    1 vote

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  6. Matchmaking is really fun

    I'm playing the new artifact deck that has the "Simulacrum Synthesizer" card in diamond. Obviously a deck full of artifacts with which many players reach mythic easily in record time because it is an extremely good deck currently.
    I protect these artifacts from cards like "farewell or Brotherhood's End" with counters although it is not always possible.
    Curiously, they only match me against cards like "Karn's Sylex" well into the curve to ***** me and clearly not go up in the ranking since I have no response from artifacts on the sideboard. The algorithm knows how to harm me,…

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  7. Product Suggestion

    Many cosmetic frames are missing from Jumpstart (e.g. Zombify) and others are missing from the Outlaw "Spree" cards. Please add these!

    2 votes

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  8. Standard Metagame challenge Event kicked me off after 1 game, isn't it BO3?

    I just started the Standard Metagame Challenge and got my loss after only game one! It did't even let me go to sideboarding for game 2!

    3 votes

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  9. shapeshifter

    Lazar is a shapeshifter but doesn't qualify as an outlaw for triggers and abilities.

    1 vote

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  10. To avoid banning “Authority of the Consuls,” I propose removing color quests.

    Magic: The Gathering has many exciting cards and some decidedly unexciting ones.
    I contend that the least exciting card currently in Standard is “Authority of the Consuls.”
    But being unexciting isn't inherently bad. It's a powerful defensive card used “as a sideboard” against aggro decks.
    The attacking side adjusts their deck strategy from game two onward, factoring in its potential appearance. This is a genuinely exciting approach.

    The problem lies in Arena's environment, where this card sees four copies in the main deck.
    As you know, color quests refresh daily, requiring you to cast a specified color's spells 20+…

    1 vote

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  11. Spectacular tactics Hexproof not blocking Shoot the Sheriff

    My opponent cast Shoot the Sheriff (destroy TARGET non-outlaw creature) on my creature. In response, I cast Spectacular Tactics to give my creature hexproof. Spectacular Tactics resolved and my creature gained hexproof, but Shoot the Sheriff still destroyed my creature.

    My understanding is that hexproof can counter any spell that contains the word “target”. So am I misunderstanding something here or is this a bug in Arena?

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  12. can't reconnect

    Lost multiple games due to failure to reconnect. On one of them, I quit out when arena stalled during sideboarding and got hit with an 11gb download when I reopened. There are way too many bugs in this game.

    2 votes

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  13. Lutri

    アップデートをしてから以前から使用していた《呪文追い、ルーツリー/Lutri, the Spellchaserを相棒にしていたデッキがサイド後に土地以外のカード名がすべて異なるにも関わらず『条件未達成』と表示されます。
    現在はデッキ編集画面でも同様の警告文が表示されます。
    以下は使用しているデッキリストです。
    Companion
    1 Lutri, the Spellchaser (IKO) 227

    Deck
    1 Plains (ANA) 6
    4 Steam Vents (GRN) 257
    4 Sacred Foundry (GRN) 254
    2 Raugrin Triome (IKO) 251
    1 Eiganjo, Seat of the Empire (NEO) 268
    1 Brazen Borrower (ELD) 39
    4 Floodfarm Verge (DSK) 259
    1 Ionize (GRN) 179
    1 Lightning Helix (STA) 62
    1 Shark Typhoon (IKO) 67
    1 Censor (AKR) 52
    1 Tishana's Tidebinder (LCI) 81
    1 The Wandering Emperor (NEO) 42
    1 Lutri, the Spellchaser (IKO) 227
    2 Island (ANA) 10
    1 Dovin's Veto (WAR) 193
    1 March of Otherworldly Light (NEO)…

    2 votes

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  14. can't reconnect

    Lost multiple games due to failure to reconnect. On one of them, I quit out when arena stalled during sideboarding and got hit with an 11gb download when I reopened. There are way too many bugs in this game.

    2 votes

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  15. Crashes to main screen

    On IOS when playing best of 3 the app will randomly leave the game and return to the main menu. Also occasionally occurs when rejoining the game with match in question. The match can usually be rejoined by rebooting the app or attempting to enter the play queue, but sideboarding is impossible for the remainder of the match.

    2 votes

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  16. Sanguine Syphoner reature type

    Best of One gameplay PC, opponent has Sanguine Syphoner in play, this creature cannot be targeted by Shoot the Sheriff, Sanguine Syphoner is not an outlaw creature type.

    1 vote

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  17. shoot the f

    Whenever you try to activate Shoot the Sheriff with available mana and a valid target, it says to target a non-Outlaw. Too bad the creatures were from Duskmoon and Bloomburrow.

    1 vote

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  18. Product Suggestio

    Hello,

    There is a bug in the game where Tishana tidebinder is not targetable with shoot the sheriff even though it is not an outlaw. It did not have hexproof or any other protections.

    1 vote

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  19. Deckbuilder not recognizing Lutri, the Spellchaser as a valid Companion

    Issue with client recognizing Lutri, the Spellchaser as a valid Companion.

    On the deckbuilding page, the client tells you that you cannot have Lutri, the Spellchaser set as your Companion if you have a copy of Lutri within your maindeck, even if your deck otherwise meets Lutri's Companion requirements (each nonland card in your starting deck has a different name). Given that your Companion is not in your 'starting deck,' this is not the expected result.

    Interestingly, if you load into a match with such a decklist (an otherwise Lutri-Legal list with a maindeck copy of Lutri,) you actually will…

    2 votes

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  20. Experiencing "Shadow cards" for an unknown reason involving Sheltered by Ghosts

    I have no idea what really caused the bug so here is the situation:

    I was playing Simic Eldrazi in the Historic Metagame Challenge (bo3) against Boros Auras. I had an Ugin, Eye of the Storms on the battlefield and passed the turn to my opponent. They cast (or tutored with Light-Paws, can't remember) Sheltered by Ghosts and exile Ugin. Nothing strange so far. A turn or two later I attempt to look at the pile of auras under Light-Paws, considering bouncing their Sheltered with my Ugin's Binding. Except when I click on the pile, all cards are invisible and…

    1 vote

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