MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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4104 results found
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Doppelgang crashed the game again and again
X= 6 having Doubling Season. crashed. simple yet never fixed from ages ago.
2 votes -
Foggy Swamp Vinebender bug
I experienced a bug today in Avatar Premier Draft on Android.
I attacked with a Foggy Swamp Vinebender. My oppoent blocked with a Walltop Sentries. If I understand correctly since the sentries are only power 2 they should not have been able to block the Vinebender.
I did not see any spells or effects go off that would increase the power of the Sentries.
2 votes -
Two cards that infinitely trigger each other
Bloodthirsty conqueror and marauding blight priest infinitely trigger each other, so once you play them both you just win the game. Could it be added that it is tiggered once per card activation to break the loop?
22 votes -
Screen goes black
Whenever any popup menu appears, such as for reconnecting, the screen goes black. Pressing the windows key will allow me to see, but only temporarily.
Additionally, screens such as "waiting for server..." also turn black.
Each time, the screen will gradually darken until it is black, over about 1-2 seconds.
5 votes -
Couldn’t block after a client crash on iPad
I was playing Sealed Lorwyn and was 6-2, and about to win my 7th game.
The game took a very long time with a slow opponent. Then his deck ran out, so he did one final desperate attack. All I had to do was block and I’d win, but for some reason my client crashed!
I opened the client as fast as I could, but once I was back in I couldn’t drag/select any characters to block.
I tried reopening the client and again it didnt work.My opponent had this elf that when it attacks it has to be blocked if able. So The first thing I did was assign one creature to block that elf. Instantly after I did that, the crash occured. Ever since I logged back in, assigning any blocker became impossible.
I ended up losing the game by running out of time to assign blocks. It felt like the game crashed and couldn’t handle block assigning as soon as that elf attacked… his entire board hit my face and I couldn’t do anything.
Most frustrating experience I ever had playing… this was a guaranteed win in a paid format, so missing out on gems because of a bug is super frustrating.
I was playing Sealed Lorwyn and was 6-2, and about to win my 7th game.
The game took a very long time with a slow opponent. Then his deck ran out, so he did one final desperate attack. All I had to do was block and I’d win, but for some reason my client crashed!
I opened the client as fast as I could, but once I was back in I couldn’t drag/select any characters to block.
I tried reopening the client and again it didnt work.My opponent had this elf that when it attacks it has to be…
1 vote -
Game crashes on galaxy 24 ultra when opening the store
After the most recent update on galaxy s24 ultra, everytime I try to open the store my game crashes. Im trying to get in to purchase the daily deal (draft token). After a couple of tries I get a message from my phone stating there is a bug.
1 vote -
Flare of fortitude
Flare of fortitude didn't trigger. In my hand with oodles to sacrifice.
1 vote -
Ashaya, Soul of the Wild infinite loop when you cast Mythweaver Poq !
Ashaya, Soul of the wild on the table. If you cast Mythweaver Poq gets stuck in infinite loop.
1 vote -
Spell Targeting issue with Giantfall
When in full control I targeted my creature with a giantfall. After selecting my creature I then was unable to target an opponents creature.
PC/Steam
I should be able to select an opponents creature after selecting my own while using giantfall.
1 vote -
Cards not displayed properly
In premier draft my cards were not displayed correctly.
1 vote -
Cards images not working
In premier draft my cards were not displayed properly.
1 vote -
Bug mnifest dread
There appears to be an interaction issue in Magic Arena: creatures such as Progenitus, which state ‘when this card is put into a graveyard from anywhere, shuffle it into its owner’s library’, are not being shuffled into the library when they go to the graveyard after being face down as a result of manifest dread. In these cases, the card remains in the graveyard
1 vote -
Intrepid Rabbit glitches and game collapses
When I play Intrepid Rabbit the game freezes and then closes and then I can’t get back in until it’s the other player’s turn. I’m playing on an iPhone. Seems to happen when there is a lightning effect special effect - another card did it as well - but I’m not sure if that’s the key bug element or not.
1 vote -
Entered sealed event with no packs and no ability to resign
Entered a sealed event and the game glitched. On multiple phones and my computer, when I enter the event, it's in a bad state. I'm in the event but was never given packs, and I can't resign to try joining again. It's totally Borked 😞
1 vote -
SAME COMMANDER
Like what is wrong with brawl cuz I only ever play against five different commanders the same ones every single time. What gives man what a joke. Where are the ******* people making decks and playing the game for real but you're just wasting my time. Man this is the gaming experience you provide to your paying customers?
1 vote -
Deck Building
When I am in the details of the deck, as name, avatar and companion, the companion appears but no other alternative to change it to the others I own.
1 vote -
Twinflame Travelers doubles ETB trigger of Champions of the Shoal
I was playing a premier draft game. Opponent had Twinflame Travelers on the board. He then played Champions of the Shoal beholding a shapeshifter. This caused Twinflame Travelers to double the ETB trigger despite the fact that no elemental entered. ****** way to lose in a game mode where you have to pay to play.
1 vote -
Player panya25000 played a card without tapping mana for.. a 5 mana kreatur
Player panya25000 played a card without tapping mana for.
1 vote -
Lorwyn Being Ignored
Why is Avatar still the splash screen for Arena when Lorwyn Eclipsed is the newest set? It makes zero sense that Avatar is still the front cover image for Arena, only deliberate sabotage of Lorwyn or just pure incompetence can explain this. Updating the splash screen for a game to reflect updates is something I expect a solo dev making their first indie game to do, so why is Arena failing this bar? Please fix this ASAP.
1 vote -
BLACK SCREEN WITH CURSOR ACROSS ALL DEVICES
game is not working on windows/mac/ios. reinstalling doesn't help - i see login but when I login its black screen again. how can i paly the game that i paid money for?
logs below
graphicsDeviceName NVIDIA GeForce RTX 5080
graphicsDeviceType Direct3D11
graphicsDeviceVendor NVIDIA
graphicsDeviceVersion Direct3D 11.0 [level 11.1]
graphicsMemorySize 15889
graphicsMultiThreaded False
graphicsShaderLevel 50
deviceModel MS-7E62 (Micro-Star International Co., Ltd.)
deviceType Desktop
operatingSystem Windows 11 (10.0.26200) 64bit
operatingSystemFamily Windows
processorCount 16
processorFrequency 4700
processorType AMD Ryzen 7 9800X3D 8-Core Processor
systemMemorySize 63033
maxTextureSize 16384
[0] DETAILED LOGS: DISABLED
[0] Startup Timestamp: 1/27/2026 8:44:25 AM
[0] Loaded embedded metadata
[0] Skipping Steam Initialization
[0] CredentialLoginContext created
[0] Environment set to Prod, AWS
[0] Could not find autoplay holder, autoplay disabled
[0] [SocialManager] Social manager for HasbroGo is being used
[0] Version: 2026.55.10.11072 / 2026.55.10.11072.1228610 /
[1] WwiseUnity: Wwise(R) SDK Version 2023.1.14 Build 8770.
[1] WwiseUnity: Setting Plugin DLL path to: C:/Program Files/Wizards of the Coast/MTGA/MTGAData\Plugins\x8664
[1] WwiseUnity: Sound engine initialized successfully.
[2] [TaskLogger]Ringing Doorbell at https://doorbellprod.w2.mtgarena.com/api/v2/ring
[51] [TaskLogger]Doorbell response: {"fdURI":"tcp://frontdoor-mtga-production-2026-55-10-5.w2.mtgarena.com:30010","bundleManifests":[{"category":"Audio","priority":50,"hash":"bbe052e91633f4ca380fd333e81040b0"}]}
[56] [TaskLogger][Accounts - Startup] Player has rememberMe ID (refresh token) saved. Attempting fast login.
[112] Connecting to Front Door: frontdoor-mtga-production-2026-55-10-5.w2.mtgarena.com:30010
[136] [UnityCrossThreadLogger]FrontDoorConnectionAWS.Open {"creator":"ArenaGlobals.Constructor"}
[136] [UnityCrossThreadLogger]Got non-message event: Wizards.Arena.TcpConnection.TcpOpenedEvent
[292] [UnityCrossThreadLogger]Sending message GraphGetGraphDefinitions while in queue, the message will be ignored. msg details: {"RequestedType":"None"}
[1198] [UnityCrossThreadLogger][NPE] Node Graph Manager failed to initialize!
[1198] [UnityCrossThreadLogger][NPE] Node Graph Manager failed to initialize!
[1492] [GraphMan] Graph Definitions are null!2026-01-27 07:44:18,602Z - [1] INFO RootLog : Initialized with Flavor: "Live"
2026-01-27 07:44:18,618Z - [1] INFO RootLog : Initialized with AppDir: "C:\Program Files\Wizards of the Coast\MTGA\"
2026-01-27 07:44:19,570Z - [3] INFO DefaultLog : Retrieving userID
2026-01-27 07:44:19,570Z - [3] INFO DefaultLog : Setting userID with read to:0323226a-3322-481e-8a08-3709325658f6
2026-01-27 07:44:19,571Z - [3] INFO DefaultLog : Moving to Stage:CheckingVersion
2026-01-27 07:44:19,575Z - [3] INFO DefaultLog : Starting Version Check...
2026-01-27 07:44:19,575Z - [3] INFO DefaultLog : Starting Version Check Thread
2026-01-27 07:44:19,585Z - [4] INFO DefaultLog : HttpClient started.
2026-01-27 07:44:20,593Z - [4] INFO DefaultLog : LauncherVersion From Doormat:1.0.98.1122876
2026-01-27 07:44:20,593Z - [4] INFO DefaultLog : ClientVersion From Doormat:0.1.11072.1228610
2026-01-27 07:44:20,595Z - [4] INFO DefaultLog : Parsing Launcher version:1.0.98
2026-01-27 07:44:20,595Z - [4] INFO DefaultLog : Got local launcher version file:1.0.98
2026-01-27 07:44:20,599Z - [4] INFO DefaultLog : Checking version
2026-01-27 07:44:20,599Z - [4] INFO DefaultLog : Getting local version file
2026-01-27 07:44:20,616Z - [4] INFO DefaultLog : Got Local file:MTGALauncher.VersionFile
2026-01-27 07:44:20,616Z - [4] INFO DefaultLog : newest version:0.1.11072.1228610
2026-01-27 07:44:20,616Z - [4] INFO DefaultLog : current version:0.1.11072.1228610
2026-01-27 07:44:20,616Z - [4] INFO DefaultLog : On current version already. Launching MTGA!
2026-01-27 07:44:20,706Z - [4] INFO DefaultLog : Adding message to queue: clientID:0323226a-3322-481e-8a08-3709325658f6 environmentID:Prod region:USA logLevel:Info sourceType:Installer messageType:ReinstallData details:{
"LauVer": "1.0.98.1122876",
"Ver": "0.1.11072.1228610",
"sessID": "9a1403e0-2271-4166-96a3-bf1113bf0a51",
"LaunchMTGA": "2026-01-27T07:44:20.7045690Z"
}
2026-01-27 07:44:20,708Z - [13] INFO DefaultLog : Starting SendThread
2026-01-27 07:44:20,708Z - [13] INFO DefaultLog : Stopping SendThread
2026-01-27 07:44:20,708Z - [1] INFO DefaultLog : Closing Window
2026-01-27 07:44:20,708Z - [1] INFO DefaultLog : mtgaGlobal.CloseConfirmed:True
2026-01-27 07:44:20,708Z - [1] INFO DefaultLog : mtgaGlobal.Stage:CheckingVersiongame is not working on windows/mac/ios. reinstalling doesn't help - i see login but when I login its black screen again. how can i paly the game that i paid money for?
logs below
graphicsDeviceName NVIDIA GeForce RTX 5080
graphicsDeviceType Direct3D11
graphicsDeviceVendor NVIDIA
graphicsDeviceVersion Direct3D 11.0 [level 11.1]
graphicsMemorySize 15889
graphicsMultiThreaded False
graphicsShaderLevel 50
deviceModel MS-7E62 (Micro-Star International Co., Ltd.)
deviceType Desktop
operatingSystem Windows 11 (10.0.26200) 64bit
operatingSystemFamily Windows
processorCount 16
processorFrequency 4700
processorType AMD Ryzen 7 9800X3D 8-Core Processor
systemMemorySize 63033
maxTextureSize 16384
[0] DETAILED LOGS: DISABLED
[0] Startup Timestamp: 1/27/2026 8:44:25 AM
[0] Loaded embedded metadata
[0] Skipping…1 vote
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