MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3988 results found
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Triggers/Interactions that cause a card to display on the right side of the screen cause Denial of Service
Prior to the rollout of the TMNT set/scenery, this was not an issue.
What happens:
A card will cause the opposing player to interact with the board/game somehow. For example, a card will cause the opposing player to mill two cards. The card will display on the right side of the screen, which is correct behavior: it's showing me what the player is supposed to do. The problem is this state of the game does not progress. I cannot tell if it's something that is actively being exploited by the opposing player or if it's a lag/race condition of some sort.It should be noted that in almost all the cases, I am not the Active Player at the time. The interaction is up to the opposing player.
This has happened atleast 4 out of my last 10 games.
What this causes:
The game will think that I am not responding to whatever action is currently on the stack, but the only things I can do in the UI are send Emotes, Hold down my finger on any card to see the detailed screen, and sometimes I can click the Cog icon that allows me to access the "Concede" option. This results in me having to use up all my Timeouts (despite all my best efforts to get the game moving).When I click the Cog and go to Concede, all that does is remove the Cog and I'm stuck in a worse spot.
I have to power off my device and then re-enter the app. When I re-enter, the game will say that I need to download 1 Gig worth of assets (I always have to download it if this bug occurs).I mention the phrase "Denial of Service" because I am put in a spot where the only option is to power off then try to start a new game hoping I don't have the same issue.
Device Information:
OS: iPadOS Version 16.7.14
Model Name: iPad (5th Generation)
Model Number: MPGT2LL/A
Network Settings: Connected Via WiFiPrior to the rollout of the TMNT set/scenery, this was not an issue.
What happens:
A card will cause the opposing player to interact with the board/game somehow. For example, a card will cause the opposing player to mill two cards. The card will display on the right side of the screen, which is correct behavior: it's showing me what the player is supposed to do. The problem is this state of the game does not progress. I cannot tell if it's something that is actively being exploited by the opposing player or if it's a lag/race condition of some…8 votes -
No Daily Quests since account created CRITICAL
Hello!
I have not received a 500 or 750 gold daily quest since my account was created.
Yesterday, the timer read ~4-5h until quest refresh before I signed off and my account was at 525 gold.
Today, the account reads ~20h until quest refresh and my account is still at 525 gold.
Steps taken:
- I have restarted the client multiple times.
- I have played multiple games to try and force a refresh.
- I have uninstalled and reinstalled the game on both PC and MacOS.
- I confirmed my local time zone is correct (PST/EST/etc.).
- I have waited through several full daily resets (3 AM PST/6 AM EST).
- I have repaired game files multiple times.
- I have restarted and cleared the tutorial.This mean I am missing out on nearly ~50% of maximum gold generation. I have no incentive to play on this account as a result. Please remediate and, ideally, either restore ~625g/day or 1 pack/2 days to the account + the resulting XP.
There are other versions of this bug on the forum with many votes - please acknowledge and remediate.
Hello!
I have not received a 500 or 750 gold daily quest since my account was created.
Yesterday, the timer read ~4-5h until quest refresh before I signed off and my account was at 525 gold.
Today, the account reads ~20h until quest refresh and my account is still at 525 gold.
Steps taken:
- I have restarted the client multiple times.
- I have played multiple games to try and force a refresh.
- I have uninstalled and reinstalled the game on both PC and MacOS.
- I confirmed my local time zone is correct (PST/EST/etc.).
- I have…8 votes -
wish bug
After casting the card Wish my sideboard showed but the background didn't darkened and i could click anything, only my mouse over still lighted the cards, hands and side as much, i couldn't exit that state, only by closing the game and re openning it, i could play as long as i didn't try to use wish's effect, forced me to surrender games during winning storm turns in ranked, fix it pretty please, playing ruby storm is already clunky enough, i just can't run the deck without wish
6 votes -
All cards black during draft
Upon entering premier draft, alll cards appear black. I would like to get reembursed for the gems spent on the draft
12 votes -
Game crashing
I am playing the midweek event on iOS. I am trying to change up my sealed deck and when I remove the lands and add new ones the game crashes then resets. It was repeatable. I tried four or five times.
7 votes -
Turns not processing
For about 5 games since the most recent update, is keep getting an issue where I use an instant or sorcery and the game just doesn't continue. It isn't frozen as I can interact with games (although freezing is an issue on mobile too) The weird thing is timeouts will occur and then they just stop and it doesn't force a concede. Happening to me in ranked standard and midweek magic
7 votes -
Request for Correction of the Korean Translation of “Sneak” (Ninja Turtle Keyword)
I am submitting this request regarding an issue in the Korean localization of keyword abilities.
The keyword “Blitz” has previously been translated into Korean as “기습.” However, the newly introduced keyword “Sneak” has also been translated as “기습” in the Korean version.
“Blitz” and “Sneak” are distinct keyword abilities with different mechanics and rules meanings. Assigning the same Korean term to two separate keyword abilities creates unnecessary confusion for Korean-speaking players.
It makes it difficult to distinguish between the two abilities in gameplay, rules interpretation, and card interactions.
This is a terminology conflict in localization and should be corrected to maintain clarity and accuracy in the Korean version of the game.
I request that the Korean translation of “Sneak” be revised to a different term that clearly distinguishes it from “Blitz.”
I suggest “암습" as an alternative Korean translation to replace the current term “기습.”
I am submitting this request regarding an issue in the Korean localization of keyword abilities.
The keyword “Blitz” has previously been translated into Korean as “기습.” However, the newly introduced keyword “Sneak” has also been translated as “기습” in the Korean version.
“Blitz” and “Sneak” are distinct keyword abilities with different mechanics and rules meanings. Assigning the same Korean term to two separate keyword abilities creates unnecessary confusion for Korean-speaking players.
It makes it difficult to distinguish between the two abilities in gameplay, rules interpretation, and card interactions.
This is a terminology conflict in localization and should be corrected…
8 votes -
Text display error
After the most recent update text does not display correctly on cards or in the menu.
7 votes -
I was supposed to get 3 Lorowyn packs with my mastery Level 4 but it gave me three Edge of Eternity packs instead. Please Help.
I was supposed to get 3 Lorowyn packs with my mastery Level 4 but it gave me three Edge of Eternity packs instead. Please Help.
10 votes -
lorwyn jump in Manabase
I joined the Midweek Jump-In for Lorwyn and the deck I built with the Elementals RU package and the Vivid(WRG) package, and it gave me an impossible manabase. 4 plains and not a single card requires W for anything, and 3 forests when a third of the deck needs them.
8 votes -
Daily Quests, No Progression
I’ve been stuck with my daily requests for the past 4 days. No matter what game mode I try, I get zero progress on them. I can swap them as normal, and even the new quests don’t gain progression. I have no idea how to resolve this. I’ve reset the app, refreshed the game, and even deleted and redownloaded the app. Zilch
8 votes -
Bug with card The Last Ronin
I was playing the Arena direct collector TMNT,
And my opponent plays the card The Last Ronin, and on the second step of the card, it says it mills 4 cards. My opponent had 3 cards in the deck but milled 0.
6 votes -
All copies of Enligtened Tutor - Mirage (MIR) printing are missing from my collection.
Every time I open a deck that had my Enligtened Tutors, I receive an error stating, "Invalid cards have been removed from your deck." To my knowledge the card is legal in Timeless, Brawl and Historic so I am confused as to why I am receiving the error. When I look at my collection, it does not even show an option for the Mirage printing anymore. Looking at Reddit this appears to be a mass problem for many people.
6 votes -
food chain (turtle version) is still legal according to my client
I can still make a Historic deck with Food Chain and join the ranked Historic queue with it (I dropped before being matched). My client does not say the card is banned. I did not receive wild cards when the client updated after the ban.
Steps to reproduce: Make a deck with the turtle version of Food Chain. ??? ProfitPlatform: PC app. (standalone, not Steam)Behavior: I can make the deck and queue for the Historic ranked queue.Expected: I should not be able to do either of those things.Pics/Video: Trust me bro. (I bet it's not just me.)Workaround: don't be a cheater and make decks with banned cards.
I can still make a Historic deck with Food Chain and join the ranked Historic queue with it (I dropped before being matched). My client does not say the card is banned. I did not receive wild cards when the client updated after the ban.
Steps to reproduce: Make a deck with the turtle version of Food Chain. ??? ProfitPlatform: PC app. (standalone, not Steam)Behavior: I can make the deck and queue for the Historic ranked queue.Expected: I should not be able to do either of those things.
…Pics/Video: Trust me bro. (I bet it's not just
5 votes -
否定の力がヒストリックやタイムレスのデッキ構築で使えなくなっている
否定の力が入っているデッキを編集しようとすると、デッキにこのフォーマットで使用できないカードが含まれていますと表示され否定の力が削除され、禁止カードのようにデッキに入れることができない
6 votes -
My companions page is empty
When I go to the "Select Companion" section while building a deck the page is empty. I can see me companions on my profile tab and can change the one used by default.
10 votes -
Tired of Historic Brawl matchmaking
Dear WOTC,
I'm really tired of the matchmaking in Historic Brawl. Out of the last 30 games I have played using Glarb, Calamity's Augur as my commander, I have been matched about 15 times against Ajani, Nacatl Pariah, 5 against Nashi, Illusion Gadgeteer, 5 against Rusko and 5 against Tamiyo, Inquisitive Student. All of those "commanders" are banned as commander in Duel Commander and or are Alchemy Garbage. If you aren't going to actually maintain a healthy ban list for the format and separate alchemy from it, I'm quitting it completely. Most of the time I end up rolling my eyes and leaving the computer open while the timer runs out after seeing the 5th Ajani in a row.
Cheers.
Dear WOTC,
I'm really tired of the matchmaking in Historic Brawl. Out of the last 30 games I have played using Glarb, Calamity's Augur as my commander, I have been matched about 15 times against Ajani, Nacatl Pariah, 5 against Nashi, Illusion Gadgeteer, 5 against Rusko and 5 against Tamiyo, Inquisitive Student. All of those "commanders" are banned as commander in Duel Commander and or are Alchemy Garbage. If you aren't going to actually maintain a healthy ban list for the format and separate alchemy from it, I'm quitting it completely. Most of the time I end up rolling my…
5 votes -
Force of Negation removed from account and decks
Force of Negation (MH1) has been removed from my account. I logged in after the patch just now and it removed them from my deck and said they are no longer legal in historic. They do not appear in my collection. I spent wildcards on them and now have to spend mythic wildcards on the uglier ones.
I don't even have enough wildcards left to craft the other ones despite the fact I already spent wildcards crafting the cards. I was excited to play historic and practice with my deck leading up to the qualifier weekend and now I can't do that.
Force of Negation (MH1) has been removed from my account. I logged in after the patch just now and it removed them from my deck and said they are no longer legal in historic. They do not appear in my collection. I spent wildcards on them and now have to spend mythic wildcards on the uglier ones.
I don't even have enough wildcards left to craft the other ones despite the fact I already spent wildcards crafting the cards. I was excited to play historic and practice with my deck leading up to the qualifier weekend and now I can't…
5 votes -
Error Updating Data
I cannot play on either Android or PC. I get the error message "Error Updating Data" on the loading screen on both devices.
8 votes -
waiting for opponent
On mac, start a direct challenge bo3 to an opponent, then if both of you restart the game
When I am in a challenge and either player needs to restart the game as a result of the challenge bugging out (ie: opponent left at negative life total but not moving to sideboarding) the game will be stuck on the 'waiting for opponent' screen indefinitely. Restarting does NOT fix this.
3 votes
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