MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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4802 results found
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Can't login agter multiple wrong password inputs
I tried to buy wild cards from the app and was asked for my password. Maybe I should have used the one from PayPal. I don't know. I tried very often and used also another device to login.
After I gave up I wanted to play again and tried to login. No matter which device I use (smartphone, tablet, steamdeck) I can't login anymore.
On my account page from wizzards seems everything fine. So... what's the matter?1 vote -
Problème de connexion sous android
Depuis la mise à jour déconnexion intempestif du jeux en pleine partie.
1 vote -
Basic wastes issue
During my games with a colorless deck running basic waste land cards. When one of my non basic lands are destroyed (ugins labyrinth in this case) with an effect that allows me to search for a basic land, I cannot select my basic wastes even though I am seeing them displayed in my deck. I have experienced this multiple times by now. I hope this helps you improve the game!
1 vote -
Graphical issue
Graphical issue started yesterday (15th of January) which makes me suspect it is related to the new set coming out.
1)
It is constant, if it appears.
And it has now started to happen mid match (previously I only had the issue either at the start of the game, which made me concede immediately as I was unable to see what cards I had on hand), making it impossible to know if I can finish a game at all.
It affects deck's, collection, store and interfaces.2)
I am on PC - Steam.3)
It makes it neigh impossible to…1 vote -
Switches Game Mode Randomly
I will just click on "play" and randomly the game will start in "Timeless" or some other mode. Also the UI will only ask me how I feel about the game 95% of the time when I lose.
Are you guys using AI? Seems to have a mind of its own.
2 votes -
Instant Ramen not Instant
Played a colorless deck in a standard (unranked) play. Had Instant Ramen in hand with an untapped Adventurer's Inn and untapped other land on the battlefield, as well as a treasure token. Despite having the mana, I could not use flash to cast the Instant Ramen.
4 votes -
Sparky
Sparky is counting towards your winrate MMR and towards some achievements.
2 votes -
dragonstorm globe wont tap for mana
- dragonstorm globe wont tap at all and wont produce mana in Tarkir: dragonstorm draft
- PC
- globe adds a +1/+1counter to cast dragons but will not tap for mana
- dragonstorm globe can tap for mana
- No workaround.
8 votes -
ward didnt work
ward given to creature by "sheltered by ghosts" didn`t ask my opponent to pay extra 2 mana.
i had "wandering rescuer" and "angel of vitality" protected with "sheltered by ghosts"
he had 4 mana, played "bitter triumph" to destroy "wandering rescuer", had 2 mana left, played "parting gust" with gift promised, exiled "angel of vitality" without ward triggering at all.
maybe some interaction with removing hexproof or cards with gift abilities break the logic with wards.5 votes -
Cannot Purchase Through Store on Mac
Any time I try to purchase anything through the store I get a spinning wheel and a message saying "waiting for server" that never brings me to the payment screen. Have been trying off and on since August and have not been able to purchase anything. Using the Mac version.
28 votes -
Nightclub Bouncer commander perpetual effect
I was playing Brawl with Tezzeret, Betrayer of Flesh as my commander. My opponent played Nightclub Bouncer and bounced Tezzeret to my hand. I chose to move Tezzeret to my command zone instead of my hand, but I did not receive the option to remove the perpetual casting cost effect. Unless I'm misunderstanding a ruling, I'm pretty sure I'm supposed to be able to remove perpetual effects on my commander whenever I move them to the command zone?
1 vote -
Bug: Cards in game not appearing
During a standard ranked game (Bo3) on PC my oppenet had a card in hand that didn't show up on my screen, did not show a casting animation or appear on teh stack, appear on the batlefield after, and did not go through combat before dmaging my planesawalker. I did kill it with a boardwipe, but it never appeared on my screen except as a gap where other cards in hand were or other creatures on the battlefield were not. In game 3, my hand had an absent card, mulligaining did not fix this. One card (fabled passage, far left…
1 vote -
secret tunnel
Secret Tunnel specifies that it must target two creatures that share a creature type. I have had opponens that target only one creature and it still works. This should not work because it needs two targets.
1 vote -
urza's saga
I was playing Urza's Saga in the Arena powered cube and it did not allow me to search an artifact with CMC 1. You can see in the attached picture I had 2 targets in my deck, but Arena would not let me get them
1 vote -
Jump in
I've got a complete jump in event 3x task and after completing (victory) these are not added and it' stuck on 2/3 - any suggestions please?
0 votes -
Game stutter/lag
As soon as I open the client, the game begins freezing every 3-4 seconds similar to when trying to play a scratched disk. I am attaching a log in hopes it can help. I have attempted repairing the game files, validating files through steam, and changing some setting that are known to cause lag. If anyone else has had this issue and knows a fix, please let me know.
3 votes -
Mass-delete deck option
I often iterate on decks and like to retain some semblance of version control. And sometimes formats rotate and require deleting large swaths of old, irrelevant decks.
This may not seem like a huge issue, and in some ways it is not. But atm you are enforcing a time penalty on the most engaged users who wish to churn through deck slots quickly. It is an active impedance (and often deterrence) to how often I use this program.
Have us type in DELETE in all caps or whatever—but let us delete multiple decks at a time.
PS: I am aware…
4 votes -
Bug Report, Losing due to Opponent Counter Timeout
In a lifegain v lifegain match, they were recurring 500 or so +1/+1 counters through several different cards that give counters on lifegain. They used 3 of their timeouts and then it started taking my timeouts when there was nothing I could do while they were getting their counters on their creature card. I tried to tap mana or some action to stop this but nothing worked and then I was warned that I would concede if I did not act (again, literally nothing I can do on 500 triggered events). After every last counter triggered, the match immediately forced…
2 votes -
Title: MTG Arena is Killing the Game We Love
I’ve played Magic: The Gathering for 18 years. I’ve put in thousands of hours and spent more money than I want to admit. Arena is the only way I can play now, and it feels like Wizards is using that against us.
Let’s just be honest. MTG Arena isn’t built to reward skill or time. It’s built to squeeze your wallet.
The economy is trash. You need 20 or more rares and a stack of mythics just to build one real deck. Want to try something new? Too bad. No trading. No dust system. No refunds. Just keep buying packs…
6 votes -
Deckbuilder not recognizing Lutri, the Spellchaser as a valid Companion
Issue with client recognizing Lutri, the Spellchaser as a valid Companion.
On the deckbuilding page, the client tells you that you cannot have Lutri, the Spellchaser set as your Companion if you have a copy of Lutri within your maindeck, even if your deck otherwise meets Lutri's Companion requirements (each nonland card in your starting deck has a different name). Given that your Companion is not in your 'starting deck,' this is not the expected result.
Interestingly, if you load into a match with such a decklist (an otherwise Lutri-Legal list with a maindeck copy of Lutri,) you actually will…
3 votes
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