MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
- or
1866 results found
-
Unable to reconnect to match after server disconnected
I was playing in a standard event and was disconnected and bounced out of the game. I hit Play from the event screen expecting to be reconnected but it put me into a new game rather than reconnecting me to the existing game. This caused the other game to be scored as a loss
3 votes -
[BUG] Unable to sign into Zendesk support portal
When clicking Sign in on the Zendesk support portal I'm simply redirected to my Wizards account main page.
Issue seems to occur due to having changed the email address on the Wizards account while Zendesk still expects the old email address.
This bug prevents me from signing into the support portal to create tickets.
Issue occurs across browsers and across platforms
3 votes -
Priority/Chance to answer skipped/ignored after attackers were declared
Game did not allowed interaction during combat after attackers were declared. The interaction intended was to cast " Not on my watch " card.
There were no effects restricting the defending player to cast it or target any creature involved in the combat phase in question.
Cards involved were Screaming Nemesis, Voice of Victory and Enduring Courage.
1 vote -
Turn off card / board animations
Hello.
Now that Arena has a good player base, with some of them who are playing for a long time ago, i suggest, with a button on the interface, the possibility for the user to
switch off all the card animations / board animations.
For those like me who play a lot and since a while, we get tired of the same animations again and again and it would improve our game experience.
For those with little configurations it would perhaps avoid some crash and improve fluidity of the game.
Well. I see only advantages in this options doesn't you…
176 votes -
BM AFK
There is a problem with players just going AFK if the game is clearly not going in their favor, which means the other player may have to wait out possibly 3 timeouts. Can you possible incorporate an account timeout for players that end a game in this way?
11 votes -
Client crushes after a player cast a spell
Client after update crushes after a spell been casted.
Android 2025.50.4.4340.11697593 votes -
Mythic Wildcard Bug - Unable to utilize for crafting
When attempting to craft Jodah the Unifier utilizing a Mythic Wildcard (verified that I do in-fact have 1 available, also verified in the attached picture) - I receive a Network Error and a message stating to try again later; I am able to utilize and craft all other rarities of cards - but when I attempt to Utilize it to craft the Mythic Jodah - a network error is prompted.
3 votes -
Toph Profile Picture not showing up
I’m using the mobile platform. When I equipped the Toph profile picture for my decks, when looking at my player icon in game, it should show the Toph icon for the player in game, but it shows the Vivian profile picture, even though it shows the Toph profile picture on the deck selection and game intro icons. I tried repairing the game files but that didn’t fix it.
8 votes -
Draft unable to load
I joined Final Fantasy limited draft and it will not load the cards for the first pack. I have restarted my phone, closed out the program and it still will not load. The music and graphics are also lagging in the background.
1 vote -
Unable to purchase gems
Gems tab in Store is empty.
1 vote -
Shiku and Narset, Unified second spell
Shiku and Narset, Unified card allows for the second spell cast to be copied with new targets or for player to draw a card. In my game I cast my commander and then Abrade as my second spell, second spell tigger did not come into effect and I was not given the option to target new permanent or draw a card.
1 vote -
Bug Report: Teyo, Aegis Adept interaction with Serra's Emissary
When using Teyo, Aegis Adept's -6 Ultimate to create the emblem that "At the beginning of your end step, return target white creature card from your graveyard to the battlefield. You gain life equal to its toughness." and targeting Serra's Emissary from the graveyard the game doesn't show me the "choose a card type" selection from Serra's Emissary causing me to be unable to perform any actions and lead to be timing out and being forced to concede.
2 votes -
Game did not allowed interaction during combat after attackers were declared.
Game did not allowed interaction during combat after attackers were declared. The interaction intended was to cast " Not on my watch " card.
There were no effects restricting the defending player to cast it or target any creature involved in the combat phase in question.
Cards involved were Screaming Nemesis, Voice of Victory and Enduring Courage.
1 vote -
Sideboard
When playing standard ranked best-of-three, I am unable to sideboard after game 2. I select the cards from my sideboard but they do not move to my main deck. I am playing 60 cards main, 15 side. I can sideboard after game 1 with no issues. If I select a card to remove from my deck after game 2, it does move it to my sideboard, but I still cannot add cards to my maindeck.
84 votes -
Lightwheel enchantment speed 4 - can't cast from graveyard
Same issue as other player, with speed at 4 i cannot cast lightwheel enchantments from graveyard.
6 votes -
Matchmaking against the same people
Matchmaking puts me against the same player with the perfect answer to my deck, and it's so blatantly unfair, it matches me against the same exact player over and over and over again. I'm in gold with the season rolling over, btw. What a totally rigged, and unfun way to do matchmaking. 👎
6 votes -
Redirect Lightning Bug
Redirect Lightning is not giving me the option to select the new target. I just played a game and after I cast it, it went straight into the graveyard without any effect. The end result was that I lost this game.
13 votes -
Crash during draft
Crash During Quick Draft Game, causing game loss: Some kind of disconnect happened during the second last game of a Quick Draft event, with the app crashing multiple times after failing to reconnect.
Am currently unable to reconnect as well, after having completed the last game of the draft event (a played through loss) and closing the app and attempting to reconnect.
30 votes -
Arena stuck on Initializing localization database
Reproduction steps:
1. Open Epic Games Launcher
2. Open Arena
3. Log InPlatform: Mac M1, macOS Monterey 12.3.1
Results: The app is stuck on "Initializing localization database". The three dots are animated. After several minutes (10-15), the "Reconnect" popup shows up. Whenever the app is reopened, the same results occur, causing the user to be unable to enter the app.
33 votes -
McDonald’s secret lair
Ray 2w/b
Legendary Creature- human noble
When [this creature] enters Create 3 food tokens.
When [this creature] enters exchange control of target artifact you control and target artifact an opponent controls.
2/3Mac 1G
Legendary Creature-human noble
Flash
When [this creature] enters Create 1 food token.
Whenever a creature enters under an opponent’s control create a treasure this ability only triggers once per turn.
2/2**** 1UU
Legendary Creature- human artificer
When [this creature] enters create 1 food token.
T, sacrifice a food token: each player creates a food and a treasure token.
1/4Single dollar. R/B
Sorcery
Target opponent…1 vote
.png){kind=link}
.png){kind=link}
- Don't see your idea?