MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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4081 results found
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Endless waiting for opponent
I encountered a problem some time ago. And the problem on my account has not been resolved. Apparently the company doesn't care about anyone who has this bug.
5 votes -
Ban Ugin, Eye of the Storms in brawl
Joining the chorus that Ugin needs a ban in brawl. Exiling the table by playing the deck is not workable. If you are going to keep allowing Ugin, especially as a commander, then you need to adjust your matchmaking system so Ugin decks only play against colorless decks.
5 votes -
Limited Match Making is garbage.
How is it every limited game I play on arena pairs me to the worst case scenario for my deck. For example, I got a copy of The Terminus of Return in my sealed pool and two of my games back to back my opponents happen to build almost identical decks. Their pools contained the creature Selesnya Archivist, who has 1 of 2 modes when it enters and exiles target artifact or enchantment. One of the only spells in green that can get rid of The Terminus of Return. Or it is just absolutely amazing how my opponents happen to draw the perfect answer against my board state when I have the upper hand. Can we please just have true randomized match making, especially in limited.
How is it every limited game I play on arena pairs me to the worst case scenario for my deck. For example, I got a copy of The Terminus of Return in my sealed pool and two of my games back to back my opponents happen to build almost identical decks. Their pools contained the creature Selesnya Archivist, who has 1 of 2 modes when it enters and exiles target artifact or enchantment. One of the only spells in green that can get rid of The Terminus of Return. Or it is just absolutely amazing how my opponents happen to…
2 votes -
BUG WITH LAND CARD "EVOLVING WILDS"
Friend was playing a White/Green Multicolor deck and had this issue occur twice: when he had multiple "Evolving Wilds" lands, he tapped one and then attempted to use the other's mana to cast when it wouldn't let him. For him, the card still appeared as normal but on my end I could see the tapped symbol on the card without it being greyed out or tilted.
2 votes -
Starter deck duel
Starter deck duel - I’ve won 7 times and can’t get this to progress. I’ve contacted support and they said
“ You can skip all the tutorial elements by selecting Adjust Options in the upper right and then Account. Select the Skip Tutorial option and confirm your choice, and you'll bypass the tutorial and Color Challenge”
This option is not on either mobile iOS or PC menus. Please advise .
3 votes -
Deck Validation Failed during Midweek Magic BrawlBuilder
Throws deck valid error when trying to use a deck w/ the default restrictions in creating one from the midweek event’s “new deck” button. Please advise.
6 votes -
“Your go” achievement not registering
Like multiple others, it appears, I was able, after numerous attempts, to win a game while only casting spells on an opponents turn, but did not receive the achievement. Would like credit for the achievement asap
8 votes -
No lands only lands games every game every day
Games fixed every day, same routine: no lands only lands, no lands only lands, stop fixing games!!
17 votes -
No Maximum Hand Size on mobile making some cards unplayable
When playing cards like Sea Gate Restoration with Teferi’s Ageless Insight on the battlefield, the player can hold up to twenty or more cards in hand. On iOS, the cards at the extreme ends of the hand are not playable because the player literally can’t touch them- they extend off the screen. I have lost multiple games with potential answers in hand that I have not been able to play because of this. Playing Unesh primarily but I have encountered this issue with other decks centered around drawing as many cards as possible with no maximum hand size
9 votes -
Land
Here’s an idea… fix the land distribution in your algorithm. Took a break and came to find what? Still can’t get lands with 40% in the deck. Your game sucks.
9 votes -
lag stack - animation desync
A well known issue is the when the stack animations are too many, you can't make take your turn, because you time out and you miss it.
Known "solution" is to restart the client every turn.
Actual solution is to disable animations or speed them up.
2 votes -
Auto Order Triggers
In at least Windows and Ipad versions, the user preference for "Auto Order Triggers" setting does not work if the option is set to false for initial gameplay. Until the user goes into settings, and checks the setting on and then back off. Arena seems to default the setting value to True despite user settings.
Can play Simulacrum Synthesizer and Pinnacle Starcage to replicate. After casting starcage, despite my setting to False, it will auto-order the triggers. Once I go in and check then uncheck the setting the problem is fixed, until I reboot the game
3 votes -
Doppelgang with Omniscience
If you have Omniscience out, it does not allow you to cast Doppelgang. Despite having the mana to do so. It only allows you to play it for free, which does not allow you to pay mana to copy the spell.
This is broken. I should not be punished by the game for having enough mana to cast Omniscience.
There needs to be an option for Doppelgang to allow you to spend the mana if you have Omniscience out.
2 votes -
Ugin, Eye of the Storms should be banned
Either ban cards or give people the the option to not play against certain commanders. Randomly being forced to play against some of the most unfun card is not enjoyable.
5 votes -
Unstoppable Slasher
Unstoppable slasher went to the grave and didn't return to the field. It was killed on the battlefield but it didn't return to the field with stun counters or anything. It was killed with 2 artifact cards that deal 2 damage to any target and can be sacrificed for a 3/3 not sure exactly the name. It should've return to the battlefield with 2 stun counters but unfortunately it didn't on the arena app. As it reads should've happened but nothing triggered other than dying.
2 votes -
unstoppable slasher
Unstoppable slasher came back with only 1 stun counter not the 2 it should
2 votes -
Promising Stairs not counting unlocked rooms appropriately during upkeep
Promising Stairs did not count the rooms appropriately during my upkeep, delaying the game by an additional turn.
I had the following unlocked rooms.
Grand Entryway, Elegant Rotunda, Surgical Suite, Moldering Gym, Defiled Crypt, Cadaver Lab, Central Elevator, and Promising Stairs. These were all unlocked before my upkeep. The game only accounted for 7 differently named unlocked rooms.
I continued my turn and played Greenhouse as an additional room, bringing the total to 9 different named rooms.
During my following upkeep, with 9 rooms unlocked, the game only accounted for 8 of them.
This was in a Brawl match. I can only assume that the game may not be counting some of the Alchemy cards. I don't believe that any of them are from the Alchemy set from Memory or the the game itself is showing. Maybe Surgical Sweet?
Either way, the count is off and could potentially lose games when not triggering correctly during upkeep and showing the correct number of unlocked rooms.
The screen shot will show that only 8 rooms are accounted for, but there are 9 unlocked rooms that you can see on the board.Promising Stairs did not count the rooms appropriately during my upkeep, delaying the game by an additional turn.
I had the following unlocked rooms.
Grand Entryway, Elegant Rotunda, Surgical Suite, Moldering Gym, Defiled Crypt, Cadaver Lab, Central Elevator, and Promising Stairs. These were all unlocked before my upkeep. The game only accounted for 7 differently named unlocked rooms.
I continued my turn and played Greenhouse as an additional room, bringing the total to 9 different named rooms.
During my following upkeep, with 9 rooms unlocked, the game only accounted for 8 of them.
This was in a Brawl match. I…1 vote -
Bug with a style I can't buy
I already post about this bug, but with the update about the functioning of styles I hoped it would have been corrected.
I still cant buy the retro frame card for Marsh Flats retro frame whereas I purchased the other styles of the fetch lands of the MH2 sets. you can see it on the screenshot. I"d like to use it in my game, to distinguish my dual lands from others that have quite the same original look, and don't make mistakes in play.5 votes -
Illegal cards played in standard event
I played traditional standard best of three event, seed of hope was played. It was out of rotation after the release of edge of eternities. It doesn’t have a reprint in Spider-Man. How is it being played in a standard event?
2 votes -
Le mode Classement
Bonjour à tous,
je me pose la sérieuse question qu'en à la neutralité de ce mode, voilà ma situation:
Je me suis lancé dans le mode classement avec un deck que j'ai construit moi même et qui m'a permis d'arriver au niveau Mythique assez rapidement mais voilà depuis 2 semaine je suis bloqué à 50% pour plusieurs raisons:
-Je rencontre plusieurs fois les mêmes joueurs dans la journée qui utilisent des decks qui contrent parfaitement le mieux.
-Je rencontre des joueurs qui ont une chance dans la pioche des cartes qui vont à l'encontre de toutes les lois de la probabilité mais qui sont toujours avec une progression entre 70 et 75%, alors que si ils ont souvent cette chance aux tirages des cartes, ils devraient être à 90% de progression.
-Que je joue à n'importe quelle heure de la journée ou de la nuit, les deux situations sont constantes, ce pourrait il que l'utilisation de BOT soit faite dans ce mode de jeux afin de sélectionner les joueurs pour la progression dans le classement?
J'aimerai connaître l'avis de la communauté de joueurs sur mes questionnements et avoir un maximum de vote sur ce post pour obtenir un maximum de retour, cela m'aiderai grandement à comprendre ce mode de jeux.
Merci.
PS: pour information cela fait 4 années que je joue sur ce jeux sans jamais avoir donner le moindre dollar à ce groupe financier
Bonjour à tous,
je me pose la sérieuse question qu'en à la neutralité de ce mode, voilà ma situation:
Je me suis lancé dans le mode classement avec un deck que j'ai construit moi même et qui m'a permis d'arriver au niveau Mythique assez rapidement mais voilà depuis 2 semaine je suis bloqué à 50% pour plusieurs raisons:
-Je rencontre plusieurs fois les mêmes joueurs dans la journée qui utilisent des decks qui contrent parfaitement le mieux.
-Je rencontre des joueurs qui ont une chance dans la pioche des cartes qui vont à l'encontre de toutes les lois de la…
2 votes
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