MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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10222 results found
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Can't sign in
I have been trying to log on for 2 days and it keeps saying error occurred restart application. Ive Uninstalled and reinstalled and the problem is still happening
1 vote -
MTG Arena crashes at launch
Crashes when launching after 11/10/25 update for Avitar. Starts update with Avitar background screen, then drops completely. Gives message that Apple has been sent a message about the incident. Mac Air M1
1 vote -
My card is blocked in your system from making purchases.
My visa card is blocked from making future purchases due to new "visa laws to protect against fraud." How may I get my card unblocked?
1 vote -
Extremely rigged part 5
Mana flood 5 turns
2 votes -
Kept crashing every time I tried to play Unholy Annex
On the MTG Arena app for the Apple OS the client kept crashing ever time I tried to play Unholy Annex. Unable to play card because of bug caused a loss in event.
3 votes -
Stuck on "initializing localization database" on mobile
When I open the app on mobile, it gets stuck on "initializing localization database". I am on a Pixel 7 and the OS is up to date on version 16. I have uninstalled, restarted, and reset the wifi connection. I have also let it go undisturbed for hours and it stays stuck.
2 votes -
Game Crashes
Game crashes immediately after playing certain cards. I've captured one and there is a couple that crashes the game when playing the Jump into Magic the Gathering Final Fantasy event cards. Quite frankly its annoying and end losing or forfeiting matches because I cant play a card or it'll crashes.
2 votes -
Three Steps Ahead counter spell
My opponent cast [Ossification] on my [Absolute Virtue]. I had [Three Steps Ahead] in hand with available mana of appropriate color to cast the counter spell portion of the spell. That ability was grayed out, so I manually tapped [Restless Reef] and [Gloomlake Verge] for blue mana, then tapped [Riverpyre Verge] for one red to meet the mana requirement of 1UU on Three Steps Ahead, counter spell was still grayed out.
I have attached a screenshot taken shortly after my [Absolute Virtue] was exiled. There are no cards on the board, stack, or graveyard that prevent spells from being countered. (disregard that chose the draw a card and discard option on Three Steps, as I made that decision in frustration after I was unable to use the counter spell)
Except maybe [Absolute Virtue] interacting weirdly with [Ossification]? Like, maybe [Absolute Virtue] "this spell can't be countered" was somehow getting passed on to the [Ossification] targeting it?
My opponent cast [Ossification] on my [Absolute Virtue]. I had [Three Steps Ahead] in hand with available mana of appropriate color to cast the counter spell portion of the spell. That ability was grayed out, so I manually tapped [Restless Reef] and [Gloomlake Verge] for blue mana, then tapped [Riverpyre Verge] for one red to meet the mana requirement of 1UU on Three Steps Ahead, counter spell was still grayed out.
I have attached a screenshot taken shortly after my [Absolute Virtue] was exiled. There are no cards on the board, stack, or graveyard that prevent spells from being countered.…
3 votes -
This game is soul destroying
I now only play to earn gold to play drafts. It's an awful game as soon as you realise that once you start winning games the algorithm hobbles you with nemesis opponents or awful card draws. You feel that there is no point if the game wants you to win 50%. I have complained multiple times about this and other game play features to which Wizards take zero notice. The game was awesome when I started playing in 95 and this online version is a travesty run by a group of small minded fat cat execs who don't give a stuff about the game or it's players.
I now only play to earn gold to play drafts. It's an awful game as soon as you realise that once you start winning games the algorithm hobbles you with nemesis opponents or awful card draws. You feel that there is no point if the game wants you to win 50%. I have complained multiple times about this and other game play features to which Wizards take zero notice. The game was awesome when I started playing in 95 and this online version is a travesty run by a group of small minded fat cat execs who don't give a…
2 votes -
product suggestion
Certain cards should not be available in ranked play. On 2 separate occasions players have used a card that simply states "You cant lose the game and your opponent cant win." I had this person down to negative life-points but they were still allowed to play. That simply is not fair. Along with "When this card does damage to a player they lose the game". I understand what fun these cards can be, which is why I simply suggest they not be allowed in RANKED gameplay. Fighting so hard during a match only to be wiped out by one cards ability, regardless of what is in your hand is simply not fun to play against and really discourages myself and new players from playing ranked.
Certain cards should not be available in ranked play. On 2 separate occasions players have used a card that simply states "You cant lose the game and your opponent cant win." I had this person down to negative life-points but they were still allowed to play. That simply is not fair. Along with "When this card does damage to a player they lose the game". I understand what fun these cards can be, which is why I simply suggest they not be allowed in RANKED gameplay. Fighting so hard during a match only to be wiped out by one cards…
2 votes -
Shuffle
Deck doesn't shuffle after Mulligan.
This is a critical error!
17 votes -
Diplomatic Relations
I'd like to report a bug related to the "Diplomatic Relation" feature:
Currently, the stack is no longer visible, which makes it impossible to use the feature properly.As this issue severely affects the gameplay and prevents me from using what I paid for, I kindly ask you to look into the problem and consider issuing a refund for this purchase.
2 votes -
But when casting A timeline culler
Froze consistently when trying to cast this . Then the game crashed. Tried three times
1 vote -
Galactic Wayfarer Bug
I was playing Arena Direct - Sealed Edge of Eternities Play Booster Boxes and this error happened:
I cast Galactic Wayfarer and it did not enter play with a Lander token.2 votes -
In MTG Arena, Flash (instant speed) effects will often not be allowed to trigger during opponent's turn
In MTG Arena, Flash (instant speed) effects will sporadically not trigger at all, or be allowed to be cast during opponent's turn. This happens seemingly randomly, and the opponent's turn will progress without any option to cast instants or Flash abilities.
1 vote -
Aftermath Analyst
Lands returning from graveyard untapped with Aftermath analyst, not fun at all
1 vote -
Bug
Hi I'm trying to get an achievement: Colour Mastery Red; The One-Shot.
I just did 21 damage to my opponent by powering up 'The Eternity Elevator' to produce 21 mana (plus at least the 5 mana from lands), then playing 'Exsanguinate' for 21 damage, in an Historic game.
My opponent went from 16 to -5 damage, and my health went from 8 to 29 confirming I did 21 damage.
I can't understand why this did not drop the achievement. I'm sure it was a matchmade game, that did over 20 noncombat damage to a player in a single turn.
I was streaming at the time if you need to check this
Hi I'm trying to get an achievement: Colour Mastery Red; The One-Shot.
I just did 21 damage to my opponent by powering up 'The Eternity Elevator' to produce 21 mana (plus at least the 5 mana from lands), then playing 'Exsanguinate' for 21 damage, in an Historic game.
My opponent went from 16 to -5 damage, and my health went from 8 to 29 confirming I did 21 damage.
I can't understand why this did not drop the achievement. I'm sure it was a matchmade game, that did over 20 noncombat damage to a player in a single turn.
I…
1 vote -
Not showing me the 3 tokens creature to use to block
During the tutorial it has me place 3 token creatures to use to block an attack but doesn’t give me the 3 tokens to actually block with.
2 votes -
Vote Out not allowing to cast with convoke, auto paying mana
Vote Out not allowing to cast with convoke, auto paying mana. I wanted to tap for convoke, it just paid with mana and not allowed to convoke.
2 votes -
Yargle Day Achievement
I won a game in which my own creatures in the deck are vanilla, and yet no reward. Further the deck contains 25 cards from set:dar” (dominaria) and yet that game count has not gone up for the achievement either
1 vote
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