MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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3922 results found
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Lost a premier draft game due to app crash
I was playing a Premier draft game and suddenly the app crashed. I tried to login just afterwards but the app wouldn't work anynore. Please, I'd like a refund. It happened just now, you can check on your records if you want.
1 vote -
constant downloading outdated client version every 48 hours
cant login again 3rd "update client version this week, never uploads just requires login with google? then apps fine after it reredownloads, in the mtg app not on googleplay play says everythings up to date? every third day minimum
1 vote -
shuffler
The shuffler is broken. I have seen multiple times for almost 4 years of playing this game, that after I win two games in a row with a deck, i will always be mana flooded. This is passable in normal gameplay, but this is most prominent in events. Pls fix this, and save your game.
2 votes -
Product Suggestion
I had two Demonic Pacts on the battlefield, the first one had been on the battle field for three turns, the second I had just cast the previous turn. I did not want to lose the game on my next turn, so I cast Beseech the Mirror using the Bargain ability. I was looking to sacrifice the second Demonic Pact so I could search for and cast Harmless offering. Arena did not give me the option to sacrifice the second Demonic Pact (it was underneath the first one), it only let me select the first Demonic pact. I was hoping to pass the first one to my opponent so they would lose, but instead I had to sacrifice the first one and wait a couple of turns before I was able to find another harmless offering.
I had two Demonic Pacts on the battlefield, the first one had been on the battle field for three turns, the second I had just cast the previous turn. I did not want to lose the game on my next turn, so I cast Beseech the Mirror using the Bargain ability. I was looking to sacrifice the second Demonic Pact so I could search for and cast Harmless offering. Arena did not give me the option to sacrifice the second Demonic Pact (it was underneath the first one), it only let me select the first Demonic pact. I was hoping…
1 vote -
Not received 2 Mythic card rewards after reaching level 9 of Mastery
After reaching level 9 of Secrets of Strixhaven Mastery, I did not receive the 2 Mythic Card Rewards. I got the 2 rewards at level 12, but never got the ones at level 9.
1 vote -
Sothera Affecting Wrong Player When Played by both Players
In my last game my opponent played Sothera the Supervoid, which worked as expected. I later played the same card, but the final effect triggered when I ran out of creatures (not my opponent) and gave them the chance to bring a creature back rather than me. Something like that swings a tight game.
1 vote -
no mulligan phase
I started a draft game, and the game began without me seeing the mulligan phase.
I should mention that a few moments earlier, I had canceled a match search to make some changes to my deck.
After I finished, I restarted the search, and a match was found instantly. I immediately found myself having to play my first turn (I was the first to play), naturally with a terrible hand that caused me to lose the game.I kind of feel like the first match search was never actually canceled, and that the game started without me actually being present in the game.
I would greatly appreciate compensation for this lost draft game.
I started a draft game, and the game began without me seeing the mulligan phase.
I should mention that a few moments earlier, I had canceled a match search to make some changes to my deck.
After I finished, I restarted the search, and a match was found instantly. I immediately found myself having to play my first turn (I was the first to play), naturally with a terrible hand that caused me to lose the game.I kind of feel like the first match search was never actually canceled, and that the game started without me actually being present…
1 vote -
Table style lobbies
Table style lobbies to host multiple players. These lobbies would consist of a minimum of two players and a maximum of ten to twelve. These lobbies would contain a randomly generated alphanumeric code to join private lobbies. Players would be able to filter through listings by format, empty/full, private/open, and any other reasonable filters. Players not committed to a match would be able to spectate live matches within the lobby. When hosting a lobby, the host may choose preset format rules, or custom rules such as: turn timer, starting life, hand size, etc.
1 vote -
Alchemy banned cards
Just created a deck with Slickshot showoff and tectonic hazard in Alchemy format. But it happens that both cards show as banned on the deck editor interface, when they are not. I cannot play alchemy games with these deck which does not make any sense
1 vote -
Bugs - Many Bugs - Mostly Visual Bugs
So your client with SOS + SOA update has been BUUUUUGY. Thic and prolific visual bugs. I assume some of these are/will/have been patched with 28 April 2026's update (released ~15h30 UTC update).
That said some of these bugs should be tested before updating and seeing if your devs cannot do some QA before release.
Outside of these visual bugs, we need to talk about the clock. The clock that has use cases but also fails at the job of moving the match along. (1) It is hard to know when someone leaves cause they are ****** at the game vs the client has hung up and they need to reboot to try to reconnect with the server. Maybe there could be a quick command to close the client+concede as a single action. Alt+F4 to close the client and ____ to close+concede.
(2) The other issue is when you are taking game actions and you dont have enough time, because of animations. The animations eat up your clock (like having 37 triggers that need to resolve and your remaining clock is <1 clocks). You could in paper get away with this no problem but the client burns your clock on 37 triggers. Then auto passes.... (a smart player with a combo knows to not concede but in paper, they should because they are dead on board).
(3) The less common but equally aggravating is when you have to be on the edge of time but it is less competitive and a player would tell you it is ok if you have a spell that effects their wincon (breaking up their combo). Then you should resolve that spell. I'll let you be a judge of this: https://www.youtube.com/watch?v=smxkGJXNIVU&t=1182s
In paper, I would ask my opponent, ‘I am about to combo, do you have anything that interacts with X or Y’. Giving them ALL the time to figure that their spell does or does not help. Are they engaged in the game and trying to learn? If so I want to support and foster that.
Than screaming “TIME!!” and then taking more game actions without their permission. (MTGA isn’t that friendly to new players. Even a more seasoned player like Mr Croke, they claim this combo is new to them. Possible. Probably why they are trying to figure out what matters the most.)
So your client with SOS + SOA update has been BUUUUUGY. Thic and prolific visual bugs. I assume some of these are/will/have been patched with 28 April 2026's update (released ~15h30 UTC update).
That said some of these bugs should be tested before updating and seeing if your devs cannot do some QA before release.
Outside of these visual bugs, we need to talk about the clock. The clock that has use cases but also fails at the job of moving the match along. (1) It is hard to know when someone leaves cause they are ****** at the game…
1 vote -
Cleanup Step Bug
I was playing MTG Arena on the ladder in Best of Three matches on PC. Towards the end of the game I experienced a bug during the cleanup step. I went to end my turn with too many cards in hand. Discarded two cards to get my hand size to 7. The discards triggered my Monument to Endurance and the modes chosen were Draw a card and create a treasure token. Once resolved I had to discard down to hand size again, discarding one card this time and once I passed my turn I noticed that my Monument to Endurance didn't reset it's modes. All the modes were whited out showing that there were no triggers available during my opponents turn.
I think the bug was experienced due to the cleanup step shenanigans with the monument. I have triggered my monument during the cleanup step before by discarding down to handsize however I have never chosen the mode Draw a card before today. I'm almost positive that is what went wrong here. Screenshots supporting my claim have been submitted in the comment section.
I was playing MTG Arena on the ladder in Best of Three matches on PC. Towards the end of the game I experienced a bug during the cleanup step. I went to end my turn with too many cards in hand. Discarded two cards to get my hand size to 7. The discards triggered my Monument to Endurance and the modes chosen were Draw a card and create a treasure token. Once resolved I had to discard down to hand size again, discarding one card this time and once I passed my turn I noticed that my Monument to Endurance…
1 vote -
Opposition Agent not causing opponents to lose life when card is exiled
Opposition agent is not causing opponents to lose life when they exile the top card of your library like it is supposed to
1 vote -
パック排出の不具合
1 スタンダードイベント終了後 2Android 3スタンダードイベント報酬受け取り時にストリクスヘイヴンのアルケミーパックが排出されました（ストリクスヘイヴンアルケミー導入前） 4ノーマルのストリクスヘイヴンのパックに戻して欲しい
2 votes -
DRAFT
ESTAVA JOGANDO DRAFT QUANDO A NET CAIU NO MEIO DO JOGO E DEU QUE EU PERDI AS 2 PARTIDAS O QUE VCS PODEM ME AJUDAR PERDI MEU DIAMANTES
1 vote -
1 vote
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[BUG] Level 12 Mastery of Secrets of Strixhaven Reward that consist of 2 Mythic Rares and 1 pack are missing
After winning my Standard Play and supposedly obtaining my rewards for level 12 of the Mastery of Secrets of Strixhaven, the 2 Mythic Rares weren't displayed. In addition, the other reward, which is a pack of the same set disappeared after I opened it without displaying the cards. Please see attached logs.
1 vote -
Missing Cards Turtle Commander Set
Sehr geehrtes Arena-Support-Team,
ich muss einen kritischen Fehler in der Datenbank-Logik des Deckbuilders melden. Seit dem letzten Update sind die Karten des "Turtle Commander" Sets (TMC) nur teilweise auffindbar.
Das Problem im Detail:
Was funktioniert: Bekannte Karten mit der Mechanik "Partner - Charakterauswahl" (wie Michelangelo, Splinter, Raphael, Donatello, Leonardo) werden bei der Suche gefunden und können mit Wildcards hergestellt werden. Was fehlt: Viele andere Karten des TMC-Sets werden nicht in der Liste angezeigt, wenn man durch das Set scrollt (da der Set-Filter für TMC/Panzer-Symbol komplett fehlt). Man findet sie nur, wenn man den exakten Namen manuell eingibt (z.B. Big Mother Mouser oder High Score). Die Folge: Es ist aktuell unmöglich, sich einen Überblick über alle verfügbaren TMC-Karten zu verschaffen, um ein Deck zu planen, da man nur findet, was man bereits namentlich kennt.Dasselbe Problem tritt beim Final Fantasy / Chocobo Set auf.
Meine Forderung:
Bitte stellen Sie sicher, dass das Set-Kürzel TMC (Panzer-Symbol) wieder als auswählbarer Filter im Deckbuilder erscheint und dass alle zugehörigen Karten (nicht nur die legendären Partner-Karten) unter diesem Filter gelistet werden. Ohne funktionierenden Filter ist das gezielte Craften für Brawl-Decks nicht möglich.Mit freundlichen Grüßen,
Sehr geehrtes Arena-Support-Team,
ich muss einen kritischen Fehler in der Datenbank-Logik des Deckbuilders melden. Seit dem letzten Update sind die Karten des "Turtle Commander" Sets (TMC) nur teilweise auffindbar.
Das Problem im Detail:
…Was funktioniert: Bekannte Karten mit der Mechanik "Partner - Charakterauswahl" (wie Michelangelo, Splinter, Raphael, Donatello, Leonardo) werden bei der Suche gefunden und können mit Wildcards hergestellt werden. Was fehlt: Viele andere Karten des TMC-Sets werden nicht in der Liste angezeigt, wenn man durch das Set scrollt (da der Set-Filter für TMC/Panzer-Symbol komplett fehlt). Man findet sie nur, wenn man den exakten Namen manuell eingibt (z.B. Big Mother1 vote -
1 vote
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bug with witherbloom affinity for creatures ability, its not working for him
witherbloom affinity for creatures ability not working in arena
1 vote -
Player cheating or a glitch with these cards.
Guy dropped 8 cards with only 2 mana.
1 vote
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