MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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4073 results found
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I spent 5 Mastery Orbs on 5 rare cards, the orbs are consumed, but the cards do not appear in my collection.
I spent 5 Mastery Orbs on 5 rare cards, the orbs are consumed, but the cards do not appear in my collection. (google traslator sorry ) PC
8 votes -
Can't buy gems on MacOS
If I try to purchase gems, I get an infinite "Waiting for server" spinning wheel.
I'm on MacOS, Sonoma 14.4.1.28 votes -
Audio
Audio is not working on IOS except over Bluetooth.
6 votes -
gem reward
When I opened packs that gave me gems, it did not increase my gem total. The same thing happened when I just got a reward of a card that was already in my collection, which should have also awarded gems.
5 votes -
Brawl deck full of Hare Apparent
I just played a brawl game against a guy with a deck full of Hare Apparent and the commander Delney, streetwise lookout. Basically infinite tokens unblockable tokens. I even stole a card from his hand and it was also a Hare Apparent. I tried making a brawl deck like it and it allowed me to put in as many Hare Apparents as i wanted to (not just like, like it does with other cards).
4 votes -
MTGA Client Keeps Crashing
The MTGA client keeps crashing constantly, even after reinstalling it. I'm running it on Windows 11 and this started recently this week. Needs to be looked into. I keep sending my crash reports to Microsoft but nothing has helped so far.
Windows 11 Pro 10.0.22000 Build 22000 - I recently switched to Low graphics settings because my laptop seems to keep overheating and shutting down if it's set to Medium with MTGA and idle for awhile
5 votes -
Auto logout during draft duel. In two drawft so not playing and 1 loose. So is annoying playing with no chance
Auto logout during draft duel. In two drawft so not playing and 1 loose. So is annoying playing with no chance
1 vote -
unable to cast instants leading to game losses
Unable to cast instant cards at several moments during games. This has now happened multiple times and has led to several losses.
8 votes -
IPv6 not supported
Magic the Gathering Arena fails to connect to servers when a network supports IPv6. Disabling IPv6 on my machine allows me to connect; however, in the year 2024, you should have servers that support IPv6.
6 votes -
Companion hidden
Companion is now hidden behind the camera on iphone 15…. This is a big deterrent to getting more companions.
3 votes -
Dealing damage with power of a creature with deathtouch should not kill the attacked creature
Recently I did a game which I encountered what I think that should be a bug. My opponent had a creature 1/1 in game, with deathtouch, and he did a sorcery to give my creature an ammount of damage equal to his creature's power, since mine was a 4/4 it should have stayed alive but it died due to deathtouch "effect". Is this normal? Thanks in advance.
3 votes -
Omniscience draft not functioning properly.
Omniscience draft omniscience does not interact as a normal omniscience would….
There is no option to play a spell for it’s normal mana cost instead of zero, and this has led to situations where I play a spell with a cost of x, while having mana available, but it replaces it with omniscience automatically casting for 0. Makes several cards worthless, and I have lost at least one game due to this.
For instance, having two treasures and the five mana from the event, when casting a genesis wave, it automatically cast for zero instead of allowing me to cast it normally, paying 4 for x.
Automation isn’t better if it doesn’t function properly.
Omniscience draft omniscience does not interact as a normal omniscience would….
There is no option to play a spell for it’s normal mana cost instead of zero, and this has led to situations where I play a spell with a cost of x, while having mana available, but it replaces it with omniscience automatically casting for 0. Makes several cards worthless, and I have lost at least one game due to this.
For instance, having two treasures and the five mana from the event, when casting a genesis wave, it automatically cast for zero instead of allowing me to cast…
5 votes -
10 second 1st mulligan time-out
Have a 10 second time-out during the mulligan phase. It would speed-up play and be more congruent with IRL practices.
I've never witnessed anyone take remotely close to 10 seconds to decide on the initial mulligan decision.
11 votes -
your game is now garbage. arena is rigged.
making me draw terribly a dozen games in a row because i previously did well makes for a horrible customer experience. dont pretend your ai isnt doing it on purpose. 2 green mana, 4 white mana, 1 card in hand, costs 1 and white, cast a 4 mana spell, ai automatically taps all 4 white mana, no creatures or other cards have any abilities that require green, lose the game next turn that i would have otherwise won. 2 games back to back where i drew 8 of 1 color land and 0 of the other color. the chances of that are astronomically low. extend that to 6 games, the chances of that happening in a row are almost zero. but it happened. arena is so stupidly and obviously rigged its disgusting. knowingly selling people this product is horribly unethical. worry about fixing your game, not the pc culture of the people playing. i know you wont because the only thing the you care about is getting people to spend a few extra dollars on your garbage program. glad i play for free and stopped buying cards years ago for this exact reason. i used to buy multiple boxes of every set. and now you have been relegated to a few free games whenever i get bored because your garbage company is running a beloved game of millions into the ground for the attempt of a few dollars of quick cash. you lost thousands to try to ***** me into paying 10 dollars a couple times a year. really stupid business practice. get bent.
making me draw terribly a dozen games in a row because i previously did well makes for a horrible customer experience. dont pretend your ai isnt doing it on purpose. 2 green mana, 4 white mana, 1 card in hand, costs 1 and white, cast a 4 mana spell, ai automatically taps all 4 white mana, no creatures or other cards have any abilities that require green, lose the game next turn that i would have otherwise won. 2 games back to back where i drew 8 of 1 color land and 0 of the other color. the chances of…
6 votes -
Adding an event for Timeless/Timeless Classic event
Can we get a timeless or timeless classic event?
We'd like to earn packs and gems like we do Standard Event or Historic event.
20 votes -
Heist
PLEASE get rid of the heist mechanic. It causes chaos, and not in a fun way. Even if I win, I’m not having fun. I just immediately quit now when I get paired with someone who is playing heist. I don’t even care about my record.
13 votes -
“Master” audio slider always resets to zero on launch
I am running Arena on MacOS through the Epic Games Store. Every time I launch Arena, the “Master” audio slider resets to zero. I have to go to Audio settings to turn the volume back up; the other audio sliders all appear to keep their settings between launches. I believe this slider should remember its last setting between launches.
2 votes -
Doesn't let me use instants on my turn
Doesn't allow instants to be used during my turn only on the opponents turn.
7 votes -
"Waiting for server..."
In every game, the game crashes and gets the message "Waiting for server..." and nothing else happens until I close the game
39 votes -
mythic pack
opened a mythic foundations pack and received a rare wildcard. If I wanted rare I wouldnt have spent the extra gems.
5 votes
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