MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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947 results found
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bug with Cursecloth Wrappings?
during draft on a PC I tried to embalm Basri, Tomorrow's Champion with the activated ability of Cursecloth Wrappings. I had ample white mana open but when trying to pay the embalm cost, I recieved an error message reading "cannot be completed due to unpayable cost" Did I not take another cost into account or is this a bug in Aetherdrift gameplay?
30 votes -
Bug in the tutorial mission - confront the assault creates no tokens
During the fourth tutorial mission, the game wants me to use “Confront the assault” card to stop the attack with three tokens. However, after using the card on both IOS and windows - the card simply activates, burns mana, goes to the graveyard but no tokens are created. I am then left stuck in the battlefield as the game does not allow me to click “no defenders” but I also have no tokens to click and select as defenders.
As such, I cant complete the tutorial and thus I cant play the actual game.23 votes -
Unable to Sideboard
During best of three constructed in Standard, I'm completely unable to sideboard on either PC or iOS. Closing and restarting the client does nothing. When trying to add cards, they flicker, but are not added to the deck. using the +/- to add/remove additional copies doesn't work either and triggers and error when trying to submit.
21 votes -
Matchmaking
Spending money on this game(buying cards) has completely broken my matchmaking. I was enjoying this game until I decided to spend money on it. Since then I am winning less than 10% of my games and I’m going up against people that have special skins for every single card. Had I known that spending money on this game was going to produce this result I obviously wouldn’t have done it. This game is a complete scam that is designed to get little kids to basically gamble their parents money away. How is MTG Arenas scam scheme any different than the…
19 votes -
The game keeps bugging out, freezing and disconnecting
First, the game wouldn't let me start a match, saying my deck was invalid when it clearly was not. Then, I relaunched the game, which caused it to bug out completely and tell me I have to complete the color challenges to unlock more game modes.
Finally, I logged out and logged back in which made the game functional, but only until I started a match, at which point it kept freezing, loading, bugging out until it eventually just froze permanently and I hate to force quit it.
Just thinking about how I spent over 100 bucks, 50 of…10 votes -
Rank Bug
I am not gaining rank when I win games, but I am losing rank when I lose, the ranking system is completely broken. This seemed to start when I first played BO3 in Mythic, until then I had only been playing BO1 and everything seemed to be working as expected.
20 votes -
why is Vivi Ornitier not banned yet?
It's a really bad sign when a good minority of my matches (~30%) end up with an immediate opponent concession when my Vivi Ornitier gets on the battlefield--whether or not it even gets counters.
Given Vivi's, current, close association with Agatha's Soul Cauldron, many (~12%) of opponents also immediately concede if it hits the board whether or not Vivi is even in my deck.
Ban this card. It's ruining Standard.
3 votes -
Did not receive "All according to my calculations" achievement
Playing in the starter deck challenge, I was playing the Dimir deck and defeated my opponent with no cards left in my library. Final combat I swung out with all my creatures, my 3 copies of Dreadwing Scavenger I had on board drew me the last 3 cards from my library, and I dealt lethal damage to my opponent. I closed out of the game too quickly to take recording or screenshot.
2 votes -
Friends List Broken
Playing arena on pc, whenever trying to direct challenge or add friends the list is not showing up properly (image attached) and I am showing up as offline to other friends. I have tried updating, installing, and repairing game files but nothing changes afterwards.
1 vote -
Did not receive Fleem avatar/sticker/sleeve
I did not receive the Fleem cosmetics having completed an Omenpath draft event.
14 votes -
Could not respond at instant speed
My creature was given -4/-4 when Soul Enervation entered with flash from the ability on Anticausal Vestige. I was going to respond with Snakeskin Veil, but I was not given the opportunity. My Mossborn Hydra was assigned -4/-4 and went to graveyard. I was then able to play Snakeskin Veil after the -4/-4 resolved.
1 vote -
shuffle
Why do the pole sitting developers suck at their job so much? Is it intentional? For greed? Are they mentally challenged? Should they go back to school? Legit curious. Are they on the pole and just too weak-willed to do anything about it? Like being bullied in grade school. Are they fake and just like pretending to be derpalerp? Do their bosses know they cant code? Can they be replaced? Do they suck that good that it doesn't matter how bad they suck? Do they let their children do the coding? Do they outsource it to India? Have you…
21 votes -
Cursecloth Wrappings Embalm Bug
Unable to embalm a creature after targeting it with Cursecloth Wrappings, despite having the mana available. Got the error message "Cannot be completed due to unpayable cost".
20 votes -
Advanced Achievement - Taste of Power
Used vital Mythic Wildcards for Oracle of the Alpha just to complete this achievement. I finally cast a Mox Ruby after seven games. I knew it would be worth it to have another achievement locked down. I was very disappointed to see that I did not get credit for accomplishing this feat. What did I do wrong?
18 votes -
Can't Buy Gems
Can't buy gems. It is getting stuck when I select the amount I want to buy (750) and it tries to take me to the semi-external purchase part. Just stuck with black screen and "Waiting for the Server..." message with the orange twerly bar going. Notably the "Return to Arena" button hasn't fully loaded in and is greyed out and unclickable, so I can't play without restarting. Worse for you I cannot give you my money which is your real incentive to fix this.
11 votes -
Did not receive packs after draft event
I just completed an Edge of Eternities Premier draft. Went 4-3. Hit the 'claim' button after completing my last match saw the pop-up about gold and packs but no packs were added to my account. I think I got the gold added, but I'm not certain.
1 vote -
Complete 3 quick draft matches quest not tracking
My complete 3 quickdraft matches quest wont register any of my matches. I did a quick draft and none of my matches counted. I play on steam and have only recently picked the game back up. I'm really enjoying the final fantasy set and it would be really cool to have this extra 1000 gold to get into another draft. Any feedback would be cool <3
7 votes -
Not logging wins/progress
Not logging daily wins/achievement progress. I've won easily a dozen or so games and nothing.
1 vote -
New Way Forward
New Way Forward didn't trigger ward, couldn't be countered with hexproof from snakeskin veil (I was not given the opportunity).
1 vote -
Sparky shows up after update even for players who have the tutorial complete
Sparky shows up after update even for players who have the tutorial complete
Its not fixable by uninstall install and it's not the equipment I use. I use a android 15 mobile phone and this occurs to me in mobile I haven't check in pc but from what I see here other players same issue with pc. Fix when you can please arena IT team. It seems to be on your side.5 votes
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