MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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540 results found
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often need to re-download 11GB of game content after restarting the game
The game keeps crashing and I often need to re-download 11GB of game content after restarting the game. This has happened 3 times in less than a week. This is unbearable. Please fix this bug as soon as possible.
12 votes -
Android app crashes when Planeswalker are cast
My Samsung galaxy a34 phone with android 15 crashes when playing magic the gathering arena version 2025.52.0.4555
When certain cards are played the screen blanks for a second and then the application gets minimised and I'm seeing the home screen of my phone but first without icons and then they slowly load in.
It is reproducable when certain cards are played, mostly Planeswalker.
Most consistently when the 1 mana Tamiyo flips to her Planeswalker side and when Wren and Six is casted.If I try to re join the game it crashes with the same behaviour as soon…
1 vote -
Removed from Match mid-game, resulting in loss
Today I entered a draft on windows client through steam. After playing one match without issue, my game began acting up. Mid-way through my second match, I was returned to the main menu and exited from the match. My client did not crash and no attempt was made by the client to reestablish connection with the match. The result of the match was a loss. The loss was inputted immediately upon being removed from the match. For all intensive purposes, the client acted as if I conceded the match. I attempted to hit the play button to reconnect to the…
5 votes -
BUG: Playing on Android, my game crashes every single time I cast my commander Muldrotha. Every single time in game
Playing on Android, my game crashes every single time I cast my commander/brawl Muldrotha. Every single time in-game
3 votes -
Mtg arena on ios crashing/not working
In the middle of the last season (tarkir dragon storm) my game just stopped working. The only thing I can interact with is the play button, then after that the game either freezes up right there or takes me to a loading screen then freezes. Also less important, but the images on the home page aren’t loading. Hope this gets fixed soon so I can back to playing the best tcg :)
2 votes -
Game keeps crashing when I click the play button
Since the new update I can’t play the game anymore on ios since it crashes every time I click the play button
1 vote -
New Bug renders MTGA unusable after FF Pre Patch install
Hello all,
After downloading the latest FF Pre Patch, MTGA refuses to work properly. Loading into the store causes the game to crash and entering a game causes my frames to drop to unusable rates. The game has also stopped utilizing my GPU as is shown on the activity monitor screenshot taken at the same time. The cards themselves also do not load properly and I am forced to quite the game as it is unresponsive.I am using an intel Mac running Sequoia 15.5 and before the patch released today the game operated normally.
Also using EPIC games if…1 vote -
Android game crashes repeatedly when entering ranked match, until match is forfeit the game crashes on load making it unable to play
Title. Most likely due to MTX as the store also crashes.
1 vote -
App crashes when cards that impact lots of things enter
App crashes when cards like Split Up, or Fumigate are played.
1 vote -
Crashes during midweek magic when playing card the clutter cluster
When playing the clutter cluster in midweek magic draft event client crashes everytime you attempt to cast it
1 vote -
Connection issues during draft games
In the last two days i lost 3 draft games due to connection issues.
Once the game froze as soon as i hit the "play" button and i found an opponent.
Another time my opponent went for a double block, i pressed pass to damage and the game froze.
Another time the game crashed during sideboarding.
I feel like i should have one draft refunded, since 3 games equals a draft, but i even more hope that you manage to solve these issues.
Hope those log files can help, even though i don't know if they are accurate.19 votes -
Flash Bug?
Why can I not cast a flash based card in response to my opponent's spell? There was no other card on field with flash , and I had the correct amount and type of mana. Can you please fix this game, inbetween random crashes, and all other sort of ****, this is why I would never recommend or spend any money on this "game" in it's current state, probably lose some friends over this if I did.
13 votes -
mac
The Mac Client is getting stuck at Loading Decks or Store or Play button.
this happend After update 2023.24.0.1057.986775.Before the update it only crashed sometimes but I could do everything in the game, please HELP!
9 votes -
Graphical Error Spontaneous Resizing of Game Window in Fullscreen
Spontaneous Resizing of Client Window in Fullscreen Mode
when playing the game occasional the game will freeze/ experience a lag spike before resizing the game window. objects in the window remain full sized and crowd the screen. a workaround for this is to open the graphics menu which causes the graphics to reset to normal however the game will continue to lag and even repeat the action sometimes crashing or forcing me out of the game as the round timer timeouts before the lag stops or graphics are displayed properly again.16 votes -
Fix these connection issues and game crashes!!!!
The fact anytime there's any minor network or internet connection issue the game crashes is ridiculous. For the sher size of your company and the amount of revenue you receive from just arena this game should be perfect not a cash grab were u don't have to update and fix the fundamentals of the app this has been going on since I started playing years ago atleast then you wouldn't get booted and have to reload from the boot up screen and this has happened on every single device I've played arena on. There are thousands of post complaining…
1 vote -
Ever since last update, app crashes shortly after entering historic brawl matches
App crashes as stated above
1 vote -
Android game crashes each time I draw a plainswalker card
Each time I play a plains walker card the android game crashes, if I restart same happens. Can't use plains walker cards! It's been three weeks like this
1 vote -
Installation Problems plus Frequent Recurring Game Crashes
Regarding MTG Arena for Android.
Memory is NOT my issue because my tablet has plenty. But during download and installation of the update released August 19th, 2025 my tablet froze up several times during the download. Once I got to about 512 Meg remaining to be downloaded, it finished without further issues.
However after the initial match during game play, the game now kicks itself out of the active mode during the moment that a new opponent is selected. Tapping the game's window to reopen brings up a black screen with frozen game. Exiting the game entirely and reloading doesn't…1 vote -
All of my emotes are gone
Playing on iPad, the client crashed while I was in the middle of a game. When I logged back in, all of the emotes I had were gone. When I go to the emotes page in my profile, it displays a message about how I can unlock emotes along with a confirm button. Clicking confirm takes me back to my profile. While on the emotes page, however, I can see behind the message that I have 0/10 stickers and none of the text emotes beyond the default ones. Please restore all of the emotes I had collected. Thanks!
18 votes -
Kept crashing every time I tried to play Unholy Annex
On the MTG Arena app for the Apple OS the client kept crashing ever time I tried to play Unholy Annex. Unable to play card because of bug caused a loss in event.
3 votes
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