MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
- or
3325 results found
-
Storm in MTG Arena
Hi, i would recommend wizard to adjust the timer in MTG arena particularly when resolving storm copies of spell, when you have stacks of spell u should be on the winning side, but because of the timer, i cant fully cast the storm spells such as mind desire etc, end up skipping the turn because the timer has finished, thank you
3 votes -
draft
There didn't seem to be a countdown clock for the end of the TMNT quick draft ending. I paid, drafted a deck, played a game, and within 12 hours it was gone without warning.
5 votes -
Color Challenge stuck on Resume
In the home page you have a “ Color Challenge ”. I have, from what i think, finished it. Still, when i enter the game it says “ Resume ”, and for me its really annoying, im sorry. Maybe its my OCD but it is always there flashing and I cant do nothing. Please help
5 votes -
freeze
I'm playing MTGA on an Xperia smartphone. The game has frozen about three times in a row the moment I break a Raghavan Treasure Token. I'd appreciate it if you could fix this.
スマートフォン、Xperiaでプレーしています。ラガバンの宝物トークンを割った瞬間にフリーズすることが３回ほど続いています。修正をいただければ嬉しいです。6 votes -
Freexing games
Hey There , apple user here who plays magic the arena both online and with my boyfreind a samsung user. Ever since the recent large update we have had trouble finishing a game, matches freeze. it doesnt matter of we are online playimg mat hes or against each other, the games always freeze. Sometimes if i close the app and open it back up again , it will take me to the challenge acreen as if im starting a fresh match.
5 votes -
Timeless Historic Freezing
Timeless Historic freezing and timers become ineffective after final timer expires.
6 votes -
Here we go again
I fixed the game files, reinstalled, everything. As others have said the freezing is still occurring. I know you ********* numb nuts don't even care about player reports so I'm sure you're rolling your eyes from your beanbag right now and sipping a latte while you squeeze a stress ball and answer emails from Maro attempting to organize the next demonic consultation to figure out which franchise you're gonna give the Disney treatment, but just know that you're a loser working a loser job
5 votes -
shuffling doesn't work you need to fix this
How ******* hard is it to make a proper shuffler. I swear the idiot devs over there at MTG decided that the right way to shuffle is to do it like it happens in teh real world where because a player refuses to rerandomize there deck every few hands meaning you take all your cards and either A casino shuffle them OR B build stacks of land creater instant etc and then shuffle those stacks. If you don't do this you do indeed end up with getting 4 - 5 of a card type in a row i.e. all lands. But ya know crazzy thought here maybe thats not normal? maybe thats just a lazy person playing against friends? Mayybe crazy thought we don't want to fukcing do that. maybe you need to if you ahve the time devs maybe do some real randomizing? I shouldn't be getting all lands all instants all creatures for 7 - 8 cards ina row. that says something is broken like realy bad like fire the devs bad. fix this ****.
How ******* hard is it to make a proper shuffler. I swear the idiot devs over there at MTG decided that the right way to shuffle is to do it like it happens in teh real world where because a player refuses to rerandomize there deck every few hands meaning you take all your cards and either A casino shuffle them OR B build stacks of land creater instant etc and then shuffle those stacks. If you don't do this you do indeed end up with getting 4 - 5 of a card type in a row i.e. all lands.…
4 votes -
The draw algorithm can't be this bad
Just another Premier draft where I go 0-3 where in each game I
- Go second every game
- Draw 3 of same land each turn for 3 draws in a 3 land deck
- Do not see a 1 or 2 cost card in the initial hand or 2 draws despite my deck being 25% of those cards
- Am forced to mulligan every game because I get all of the same land or 1 land or fewer.
Meanwhile my opponents always curve perfectly with 3+ land types. This exact thing has happened to me in 3 or 4 premier drafts in this set. Something is wrong.
Just another Premier draft where I go 0-3 where in each game I
- Go second every game
- Draw 3 of same land each turn for 3 draws in a 3 land deck
- Do not see a 1 or 2 cost card in the initial hand or 2 draws despite my deck being 25% of those cards
- Am forced to mulligan every game because I get all of the same land or 1 land or fewer.
Meanwhile my opponents always curve perfectly with 3+ land types. This exact thing has happened to me in 3 or 4 premier drafts in this…
6 votes -
Locking screen
Since last update. Constant game lock. Reconnect required
6 votes -
I haven't received the pre-order package for the SOS card.
This actually caused me some trouble and inconvenience.
4 votes -
Drafting disconnected
I was in a Secrets of Strixhaven draft and I got disconnected during the draft portion. When I was able to log back the draft was over and my deck is now a lot of autopicks. I ask for reimbursement because my Primsmari deck was ruined.
3 votes -
Partial interface blocked
Dear devs,
Seems that the TMNT patch in Android has come with an intermitent bug:After undetermined action the cards in the play are not rearranged to minimize space and blocks most of the interface, you can hold to see the cards, open the config (as if going to surrender) but you cannot click to maximize your hand nor click skip all phases (the Next button is disabled).
The timer appears as if i had priority.This is causing loses and frustration because closing and opening the app seems to be a worlaround, but in Android the losing screen takes MINUTES, by the time I can join the game i have already lost due to being AFK trying to log in back.
In case it helps one of the times i was in my oppponent turn, just uses Mondrak dominus ability, sacrificed two creatures to get the indestructible counter and after that i got stuck (my turn did not start).
In other ocasión (a different match) i got a card returned to my hand during my turn and blocked UI again (as described above).
I really hope this does not cause a player dropout for the teenage mutante ninja turtles, because It is really frustating and i do not feel like playing if every other match ill have to reconnect to lose for being AFK.
Thank you in avance for your help and work.
Best regardsDear devs,
Seems that the TMNT patch in Android has come with an intermitent bug:After undetermined action the cards in the play are not rearranged to minimize space and blocks most of the interface, you can hold to see the cards, open the config (as if going to surrender) but you cannot click to maximize your hand nor click skip all phases (the Next button is disabled).
The timer appears as if i had priority.This is causing loses and frustration because closing and opening the app seems to be a worlaround, but in Android the losing screen takes…
4 votes -
Deck Shuffler is broken. Idiots fix it NOW
I have now played 6 matches with the new set out. The deck i am testing has 23 lands. in 5 of the 6 matches, i have been mana screwed and I am sick and tired of you people not doing your jobs right and not making the game balanced. in those 5 matches, I started with 2 lands in opening hand it took a MINIMUM of 3 turns to see 1 land. This makes no sense to happen that often. Once again, just like before, you morons can't do your job and make the game balanced. FIX YOUR GAME. We deserve compensation for you peoples lack of intelligence on making a fair game. FFS man. This is embarrassing. Either do it right or let someone else manage the game. God its aggravating. How hard is it to make the game balanced. 23 lands and in 5 matches, mana screwed....ffs
I have now played 6 matches with the new set out. The deck i am testing has 23 lands. in 5 of the 6 matches, i have been mana screwed and I am sick and tired of you people not doing your jobs right and not making the game balanced. in those 5 matches, I started with 2 lands in opening hand it took a MINIMUM of 3 turns to see 1 land. This makes no sense to happen that often. Once again, just like before, you morons can't do your job and make the game balanced. FIX YOUR GAME.…
4 votes -
Secre
Secrets of Strixhaven dropped today and i didnt get my ordered draft bundle. So WOTC i saw many people havi ng the same issue on reddit, so maybe we'll get a refund?
I know mistakes are human so dont stress out and enjoy the new set!4 votes -
Grapeshot Storm Copies and Timer
I ran out of time after resolving Flusterstorm while targeting with Grapeshot. There NEEDS to be a faster or better way to animate resolving storm copies without worrying about losing to the timer.
My timer ran out and the remaining grapeshots targeted me instead of the opponent. Why is this? No redirect spells were casted and no other permanents affected the targeting. There NEEDS to be a “choose same target” like there is on Magic Online.
3 votes -
Battlefield placement of objects
Everything jumbled into center of battlefield. My lands on opponents side, his lands on mine. Lands over creatures unable to target opponents creatures for removal. Horrible mess.
3 votes -
i was playing with my friend when he got disconnected and i got stuck in the loading screen of the challenge
i was playing with my friend when he got disconnected and i got stuck in the loading screen of the challenge
6 votes -
new customer support format
you need to completely overhaul your customer support for this product these threads we vote on are so nontransparent and many overlap. when we do get the reply to a ticket is just check the thread. the game is becoming increasingly unplayable with every recent update and it seems as if you all do not care. There's no explanation of what's being done about these bugs and no actual support is being given to fix them.
4 votes -
Games Crashing ("Waiting for Server")
(Bug)
For the last few days, my Arena (on mobile) has been continuously crashing out/losing connection to the servers while in mid-game.I'll join a normal match, and everything works fine until a certain point in the game (usually after the first few turns). Then the screen will shade & the "Waiting for Server" notification (with the spinning circle) will appear, and then the game will fade out & it takes me back to the main screen.
I am generally able to rejoin the game I just left by opening the "Play blade" & hitting 'Play' on the same format (goes fairly quickly), but shortly thereafter (for the length of the game) I will be kicked out again every minute or so, same way every time.
2026.58.0.5899.1257485 was on the Bug Report screen for me to copy-paste; I've also attached the Capture Log.
Thank you.
(Bug)
For the last few days, my Arena (on mobile) has been continuously crashing out/losing connection to the servers while in mid-game.I'll join a normal match, and everything works fine until a certain point in the game (usually after the first few turns). Then the screen will shade & the "Waiting for Server" notification (with the spinning circle) will appear, and then the game will fade out & it takes me back to the main screen.
I am generally able to rejoin the game I just left by opening the "Play blade" & hitting 'Play' on the same…
4 votes
- Don't see your idea?