MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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540 results found
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Smothering tithe crashing the game
On android, Playing against sparky, whenever I attempt to play a smothering tithe it closes the game
1 vote -
MTGA is now unplayable on my Android Galaxy S24 after the most recent update.
Every button i press introduces graphic lagging and game crashing.
5 votes -
Sheoldred the apocalypse crashes game
Anytime I play sheoldred the apocalypse after the new update, my game closes on mobile and will not let me back in, im assuming until my timeouts have been used and ive forfeit the match
1 vote -
Subject: Game Crashing When Launching or Opening Booster Packs
Subject: Game Crashing When Launching or Opening Booster Packs (Possibly Related to Final Fantasy Event)
Hello,
I’d like to report a recurring issue I’ve been experiencing with MTG Arena. Recently, every time I try to launch the game or open a booster pack, the game crashes and becomes unresponsive. After a few seconds, I get a system message saying the application is not responding.
This issue started happening around the time the Final Fantasy event was introduced, so it might be related. I’m not sure if the event or recent update caused this, but it has made the…
1 vote -
BUG - game crashes when selecting deck in color challenge
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Give us the steps to reproduce the bugnavigate to "Color Challenge" event
select blue challenge (with all 5 challenges complete)
click on the deck above the play button that says "aerial domination"
this triggers an infinite load screen. -
Note which platform you’re using (PC, Steam, Mac, Android, or iOS)PC - Steam
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Enter the actual results you’re experiencingloading screen "Waiting for the Server" that never loads and bricks the game
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Enter the expected results of the featurenot sure, I thought maybe there were other blue decks I could choose from or something.
Add any relevant screenshots/videos
…If
2 votes -
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Missing third daily quest
Hi, I play on android and for a couple of days I only get two daily quests and a weekly one. The third daily quest slot is always waiting for a new quest, even though the timer is at 00:00 see screenshot attached.
Please also note that the game crashes really often on android i.e. every 2nd/3d game.
Best,
Udo11 votes -
iOS app crashes with special animations like +1/+1 or saga animations
iOS app crashes with special animations like +1/+1 or saga animations
Has happened in multiple games across multiple decks and multiple times in the same game
1 vote -
Mobile Game Crashing During Matches Premier draft when crewing vehicles
I completed a Final Fantasy Premier draft then started playing my matches. The game was crashing frequently, and I realized it was happening every time I tried to crew my vehicle. I'd like to get a refund on this draft as my deck feels unplayable knowing I cannot crew the vehicles. Please address this bug as well of course. Thank you. Still love the game.
1 vote -
Draft
During Wilds of Eldraine Draft, the server crashed multiple times and I missed my picks. There was no auto pick either. At the end of the draft, the picks that were missed due to the server were not there and left me with an incomplete draft pool. In the picture attached, I did not get to pick my P1P1 and its passed over my selection. The picture shows me on P1P3 with only 1 card in my pool. This happened multiple times during the draft, but I was not able to capture the log quickly enough. I wanted to…
15 votes -
Game crashed during quck draft match, stuck on loading screen
Was playing a Foundations Quick draft match when my game froze. Had to close the app and when I tried reopening it got stuck on the loading screen. Samsung Galaxy S23 Ultra
2 votes -
Game crashed on cracking fetch land
I activated Flooded Strand on my opponents end step.
The game then froze. I closed it, and reopened. By the time I restarted, i had timed out on the fetch, and I lost the game.
Also, all the numbers for library,hand size, etc were at 999 see screenshot)Windows 10.
1 vote -
Game crashing when viewing cards during deck building and during both my premiere draft gamesplaying embermouth sentinel
Game crashing when viewing cards during deck building and during both my premiere draft gamesplaying embermouth sentinel or I would assume any card with searches the deck. I mean I might have lost anyway but it kind of ruined my two draft games there. I couldn't even run the game till I reinstalled it after I got the Android 15 patch I'm on a Motorola 2023 edge Plus android 15
2 votes -
Jump In - Stuck, Can't Play
I encountered an error with the jump in event.
While playing on mobile my internet crashed and disconnected me from my match. Upon reconnecting to the internet it allowed me to start a new match, which I did. After completion I did not receive my win reward and still cannot resign or queue for a new match.
I logged in on my pc to check and it is also stuck on the pc version of the game.10 votes -
quick draft loss after disconnet
Quick draft crashed
Game crashed twice during quick draft and i got two losses.
3 votes -
Android app crashing when ending a game Historic BO3 Play (win or lose)
Hello,
It is some days that on my android device Arena Is crashing when ending up a game..
Either win or lose..
Whoever me or my Oppo are conceiding
And with every lethal Attack.I attached screenshot where i'm conceiding, the screen blurred and the app crashed and closed itself
Thanks for help
1 vote -
Whenever I cast Torbran or Questing Beast my game crashes on IOS
When I play my solid Red goblins in brawl, everytime I cast Torbran, Thane of Red Fell (My Commander) the game crashes & will not let me rejoin at all.
The same thing happens when I cast Questing Beast when I play my Green/Red deck in brawl1 vote -
When I match a specific opponent and enter the game, the game crashes
I matched a certain opponent, heard the sound of entering the game, and then my game crashed.
I tried to reopen the game, reconnect to the server, and when I entered the match, the game crashed.
Is this some kind of hack and cheat, or is it just a bug?I hope to know why this is happening and hope that this issue can ultimately be resolved.Thanks1 vote -
Hospital room crashes mtga on pixel phone
Playing on my pixel phone hospital room (the room card) bugged out and made me restart the app and rejoin the game, making the card unplayable. Lost two games with it in my hand. Very frustrating.
1 vote -
Game instantly crashed when "Knight of the Ebon Legion" or "Heliod, Sun Crowned" add a counter.
Game instantly crashed when "Knight of the Ebon Legion" or "Heliod, Sun Crowned" add a counter. this happens every time the effect triggers
1 vote -
Casting Faithless Looting with flashback crashes Android client.
I haven't had this issue until the most recent update, but in Timeless, when I cast Faithless Looting with flashback the client freezes and exits the program. Seems to be pretty consistent, has anyone else experienced this?
1 vote
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