MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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9216 results found
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Opening hand is missing
After match creation was made, the first screen after the "battlefield" loads, is where you select your hand or mulligan. This overlay/splash screen is missing! Nothing happens after that. You can emote, view deck, or click setting.
7 votes -
Bug - Can't play since just before 5:00 PM EST
Since my draft failed around 17:00 EST, I have not been able to have a match.
The client freezes at the opponents hand selection, without showing me my card selections.
This has happened 3 time since 16:45 pm, and add the draft that I lost my admission to.7 votes -
Games not loading. Sparky won't go away
Sparky has not gone away for WEEKS now. I've been playing for years. Sparky is useless to me. And today gameplay won't even load on VS matches. WOTC sucks. Get more devs on this game. The company makes enough money to where this game should run flawlessly. I feel like we're all shouting into the void and nothing will get done about it but WOTC will still gladly take our money.
7 votes -
Final Fantasy Quickdraft Error
I was trying to run through a Final Fantasy Quickdraft, but I the matches I load into don't present starting cards, and I can't exit. I don't want to take a loss for this match I can't play.
5 votes -
CANNOT BUY GEMS
I use a Macbook. I cannot buy gems as I get stuck on the loading screen every time I try. Is the client freezing or something else? I want to give you money but you will not fix this bug.
9 votes -
7 cards sideboard in Bo3 ranked games
Recently I'm having this issue in Timeless Bo3 Ranked games in which I can only sideboard 7 cards. I have checked that the decks have been defined as Traditional Timeless in the deck editor tab.
25 votes -
Graphics Bug in Tutorial doesnt let me play
I need to be ableto Skip the Tutorial. I know how I know how to play magic Arena. I just want to get into the real Game with real Drafts. But I need to click myself through the Tutorial for hours. For the more it is not working properly. See the attached Files. Without the Graphic working in the Tutorial I can not WIN the Games because I can not click on the Cards and so I’m not ableto play the Real game at all. This is Beyond frustrating. Please fix as soon as possible. It’s and iPad Pro Two thousand twenty with updated iOS or iPadOS 18, Point, Five.
I need to be ableto Skip the Tutorial. I know how I know how to play magic Arena. I just want to get into the real Game with real Drafts. But I need to click myself through the Tutorial for hours. For the more it is not working properly. See the attached Files. Without the Graphic working in the Tutorial I can not WIN the Games because I can not click on the Cards and so I’m not ableto play the Real game at all. This is Beyond frustrating. Please fix as soon as possible. It’s and iPad Pro Two…
18 votes -
Quick Draft 3 Games Completed Challenge isn't Working
I finished a quick draft of three matches but the quest that wants 3 matches played to give 1000 gold is not working and it's not clickable either.
33 votes -
Casting Knife trick with full control enabled froze game
1.1 had 2 red mana up from Bayo.
1.2 I press full control to cast knifetrick to not spend any red mana, game kept me in priority not letting me click black mana or chose a target.
1.3 game used one timeout, but no more.
1.4 Had to close the game after 5m and game was lost, never lost connection.
2. PC
3. Game froze and I lost the match
4. Ability to cast theknife trick and chose the additional cost.9 votes -
companion pet not showing
pets not showing.
my pets are not apearing since last patch
5 votes -
Crash QuickDraft - Black cards with no text
Hi. I just launched a quick draft in Final Fantasy few minutes ago. From first pick, the cards appear black, with no text and details.
I play on windows. Didn't do anything special, just paid my 5k gold.
I did try to restart the game a couple of times (didn't work very well by the way, crashing a dozen times).
I would like to be refunded please5 votes -
Elvish Refueler's ability is (I think) bugged
During the first match of a limited match, I activated Elvish refueler's Exhaust ability during my opponent's turn. Then, during my turn, I activated it again (because it was the first activation during my turn, and her ability says you can use exhaust abilities as though they haven't been activated if you haven't exhausted yet during your turn). It worked fine. Then my opponent cast a vehicle that exiled my elvish refueler until it left the battlefield. I exiled that vehicle, so my elvish refueler came back. I was able to use her exhaust ability again on my opponent's turn, but when it was my turn again, I could not use her or any other creature's exhaust ability, despite not having activated.
During the first match of a limited match, I activated Elvish refueler's Exhaust ability during my opponent's turn. Then, during my turn, I activated it again (because it was the first activation during my turn, and her ability says you can use exhaust abilities as though they haven't been activated if you haven't exhausted yet during your turn). It worked fine. Then my opponent cast a vehicle that exiled my elvish refueler until it left the battlefield. I exiled that vehicle, so my elvish refueler came back. I was able to use her exhaust ability again on my opponent's turn,…
46 votes -
7 votes
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Into the Flodmaw/Shelterd by Ghosts and Yera and Oski, Weaver and Guide
First, i played Yera and Oski, Weaver and Guide.
In my opponent's turn, he played a Sheltered by Ghost on a Hired claw.
In my next turn, i played Into the flowmaw on the Hired claw.
Instead of getting back my Oski, Weaver and Guide, seeing his hand and choosing a card type, i got the situation in the attached Screenshot. I coult not choose any Card Type, see my opponents hand or submit anything. I got a Surveil tool tip?It is on PC
I should be able to choose a non-creature Type and also submit my choice.10 votes -
Black screen when trying to access my account
Since the last update for Lorwyn Eclipsed, I cannot access my account any more. If I login to my account, I either just get a black screen or a stuck "waiting for server" screen.
I already tried everything that is suggested. Even tried it on different devices.
What is interesting though, is that if I create a new account, it will launch the new account and I can play. Just my regular account won't load up at all.
Now I am really afraid, that all my stuff after years of collecting is gone. Please take a look at this issue, thank you!
Since the last update for Lorwyn Eclipsed, I cannot access my account any more. If I login to my account, I either just get a black screen or a stuck "waiting for server" screen.
I already tried everything that is suggested. Even tried it on different devices.
What is interesting though, is that if I create a new account, it will launch the new account and I can play. Just my regular account won't load up at all.
Now I am really afraid, that all my stuff after years of collecting is gone. Please take a look at this issue,…
3 votes -
6 votes
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Wrong season rewards
I received Honor card style + Consult the Star Charts card style rewards (https://magic.wizards.com/en/news/mtg-arena/announcements-august-25-2025) at the end of this season instead of Vote Out card style + Lightstall Inquisitor card style (https://magic.wizards.com/en/news/mtg-arena/announcements-august-18-2025). The rewards I received should be for September's season
10 votes -
deck type
Can't change deck type in deck details screen. The deck type list keeps behind other interface layers and cannot be selected, makes impossible to change the deck type.
6 votes -
Cards removed from Arena Direct card pool
entered the modern horizons 3 arena direct this morning at 9am MST, I opened up the packs and was taking a look at the rares. After clicking to the next screen to build my deck, a few of the rares that it said I opened were not in the card pool.
One of the rares that is missing is “Abstruse Appropriation” which I know I saw in the pack opening. (see attached screenshots to see it is not present in the card pool).
Not sure how this one can be resolved, but I guess a refund of the event is probably the easiest resolution. I unfortunately don't have a screenshot of the rare opening screen with the missing rares, so unless there is a way to see it in the logs of my game it is purely based on my word.
Would like to get this resolved as soon as possible.
entered the modern horizons 3 arena direct this morning at 9am MST, I opened up the packs and was taking a look at the rares. After clicking to the next screen to build my deck, a few of the rares that it said I opened were not in the card pool.
One of the rares that is missing is “Abstruse Appropriation” which I know I saw in the pack opening. (see attached screenshots to see it is not present in the card pool).
Not sure how this one can be resolved, but I guess a refund of the event is…
11 votes -
deck validation failed
After finishing ArenaCube Draft run, I cannot either finish or edit my deck. After any submit of changes, Arena always reports "Deck validation error". My assumption is that it has something to do with the card "Abrade" which always stays in the sideboard and cannot been moved
12 votes
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