MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2854 results found
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BUG : authntication failure
The user authentication system is currently experiencing major issues.
Repeated login attempts are made by the client software and recieve the "Authentication failed ...: timeout" message. I was booted from the system mid game and now I am not able to login.5 votes -
can't play Infinity combo due to timeout
I'm playing Nadu in Timeless no matter how fast i move the equipament there is no time, the rope should wait a time after you take a game action the way it is now there is no way to play combos.
4 votes -
MTGA = Absolute Rigged Trash
This mobile game feels cheap and poorly made. It's disgustingly rigged so that opponents have perfect answers to your deck, with perfect sequences and draws.
Meanwhile, you, as the FTP player, can only watch them play without being able to interact.
I advise anyone of decent character not to spend any money on it, especially considering the number of bugs they haven't fixed.
Este juego para móviles se siente de mala calidad, a parte, esta asquerosamente trucado para que los oponentes tengan las respuestas perfectas a tu baraja, con la secuencia y robos perfectos.
Mientras tú, como ftp, ves como juegan sin poder interactuar.Aconsejo a cualquier persona de bien que no meta dinero y más teniendo en cuenta la de bugs que no son capaces de arreglar.
This mobile game feels cheap and poorly made. It's disgustingly rigged so that opponents have perfect answers to your deck, with perfect sequences and draws.
Meanwhile, you, as the FTP player, can only watch them play without being able to interact.
I advise anyone of decent character not to spend any money on it, especially considering the number of bugs they haven't fixed.
Este juego para móviles se siente de mala calidad, a parte, esta asquerosamente trucado para que los oponentes tengan las respuestas perfectas a tu baraja, con la secuencia y robos perfectos.
Mientras tú, como ftp, ves como…4 votes -
Endless damage
bloodthirsty conqueror breaks multiple cards by triggering an endless loop of damage. the card is legal in standard and with enduring tenacity along any card that causes whenever you gain life opponent loses one life, it will trigger an endless cycle. this card design needs to be illegal it will cause the same issue over and over again.
4 votes -
3 votes
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Unable to cast a Snuff out
Mac
I have a snuff out in hand, and somehow I can't cast it.
I have a Watery Grave in play but I can't cast it with alter cat.
Even when I have 4 mana, I can't hard cast it.
Log was attached2 votes -
Game will not authenticate my login iPhone 15
The game will not authenticate or let me load in as of yesterday afternoon I played in the morning will not allow me in now
Have deleted and redownloaded
Have restarted my phone
Checked for all known updates
Have deleted all cache items
Still has pop up stating will no authenticate server
Have tryed my home internet
Have tryed my cell service
Have tryed going to a friends they are using there’s but mine won’t work idk what I can get but generic well here is some foles to check instead of reading what I’m sending you is a bit ridiculous….The game will not authenticate or let me load in as of yesterday afternoon I played in the morning will not allow me in now
Have deleted and redownloaded
Have restarted my phone
Checked for all known updates
Have deleted all cache items
Still has pop up stating will no authenticate server
Have tryed my home internet
Have tryed my cell service
Have tryed going to a friends they are using there’s but mine won’t work idk what I can get but generic well here is some foles to check instead of reading what I’m sending you is a bit…5 votes -
Fountain of Renewal
Been playing for several months and not such issue occured until now…
Had Bitterblossom on battlefield along with Fountain of Renewal, had 1 life and on my turn I simply lose because when life reached 0, it was game over without triggering Fountain's effect.
No such thing happened before when I had Phyrexian Arena with Fountain on the battlefield at the same time…Log20260601_195854
LOG2 votes -
Brawl Matchmaking is Completely Ruined
I keep matching up against the same person multiple times in a row. Everyone is. It sucks. I switch decks, and its the same person twice in a row. So, I switch Commanders to get a new person and then get them twice in a row. This keeps happening. No matter what Im facing hte same person multiple times in a row. To get a new person, switch decks, to face another new person 10 times. This is garbage and completely ruining everyone's enjoyment of the largest and most profitable part of Arena. Revert the matchmaking changes and fire whoever made them, because new matching is complete and utter garbage.
I keep matching up against the same person multiple times in a row. Everyone is. It sucks. I switch decks, and its the same person twice in a row. So, I switch Commanders to get a new person and then get them twice in a row. This keeps happening. No matter what Im facing hte same person multiple times in a row. To get a new person, switch decks, to face another new person 10 times. This is garbage and completely ruining everyone's enjoyment of the largest and most profitable part of Arena. Revert the matchmaking changes and fire whoever…
3 votes -
Matching algorithm
The dynamic of magic deck building is in the various encounters with DIFFERENT types of decks.
But you feel it’s only right to play against similar stuff.
Play target exiles in your deck? Face target exiles.
Play goblins? Face goblins.
Play landfall? Face landfall.
Quit with the pairing algorithm. I’d rather accept 100 losses because my aggro deck was against mid range counters, or my late game deck was vs aggro, just make the pairing truly random. Like we were going to a tournament in person.3 votes -
A-Silver-Fur Master Ninjutsu soft-locks with Surveil overlay during Full Control
Platform
PC (Windows 11)Steps to reproduce:
1. Attack with any unblocked creature
2. Activate Full control after blocks
3. Activate Ninjutsu on A-Silver-Fur MasterExpected Result
Game should prompt for selection of mana color for the hybrid cost in A-Silver-Fur Master's Ninjutsu Ability.Actual Result
Prompt shows incorrect Surveil header, an extra empty selector spinner, and the buttons are non-functional.Relevant Occurrence
Ninjutsu-ing a A-Silfer-Fur Master off of a A-Moon-Circuit Hacker draw trigger. Entering Full Control during the Scry overlay gives an opportunity to Ninjutsu after the draw without setting a turn breakpoint. Additional attached screenshot shows that this only affects the rebalanced version of Silver-Fur Master, which has a hybrid Ninjutsu cost.Workaround
Exit Full Control after stopping after the draw, but before activating Ninjutsu. This skips the prompt to choose mana color for the hybrid cost, but allows the Ninjutsu timing without needing to set a stop beforehand.Other similar bugs
A similar bug has been reported for other cases, including casting Cling to Dust using Escape, Equipping Transmogrant's Crown, Yera and Oski returning from Exile etc. All cases show a bugged and non-interactive overlay with no option but to concede.Platform
PC (Windows 11)Steps to reproduce:
1. Attack with any unblocked creature
2. Activate Full control after blocks
3. Activate Ninjutsu on A-Silver-Fur MasterExpected Result
Game should prompt for selection of mana color for the hybrid cost in A-Silver-Fur Master's Ninjutsu Ability.Actual Result
Prompt shows incorrect Surveil header, an extra empty selector spinner, and the buttons are non-functional.Relevant Occurrence
Ninjutsu-ing a A-Silfer-Fur Master off of a A-Moon-Circuit Hacker draw trigger. Entering Full Control during the Scry overlay gives an opportunity to Ninjutsu after the draw without setting a turn breakpoint. Additional attached screenshot shows that…2 votes -
week 2 of client stuck on "waiting for server" spiel
OS:
macissue:
as per title, after ANY and EVERY match (regardless of type, ranked, unranked, event) the client gets stuck on the good ol' Bu ll sh it "waiting for server" screen. (henceforth WFS)
game sounds still perform regularly (quests, rewards, yada, yada...)ONLY difference with regular client behavior (aside the whole step-sister thing):
the loading circle of WFS appears to be double stacked (background greyed out instead of black) and the background wears off when the WFS screen should fu ck of f.expected behavior:
WFS regularly wears off, or better still doesn't show at all (we all know it doesn't take 1-5s to load a main screen after a card game)OS:
macissue:
as per title, after ANY and EVERY match (regardless of type, ranked, unranked, event) the client gets stuck on the good ol' Bu ll sh it "waiting for server" screen. (henceforth WFS)
game sounds still perform regularly (quests, rewards, yada, yada...)ONLY difference with regular client behavior (aside the whole step-sister thing):
the loading circle of WFS appears to be double stacked (background greyed out instead of black) and the background wears off when the WFS screen should fu ck of f.expected behavior:
WFS regularly wears off, or better still doesn't show at all (we all…3 votes -
Daily goals not attaining after matches
I have casted so many spells that it says I need to cast to get the goal for the day and it is not attaining at all
5 votes -
win does not count
Even after winning three matches in Sealed mode, the wins are not counted. The same issue occurs in ranked matches.
5 votes -
Quick draft foundations bug
Sto giocando un quick draft foundarions, ho fatto 3 vittorie ma non me ne ha riconosciuta nessuna, come punteggio resta sempre 0w - 0L, non vengono riconosciute neanche dalle daily quest.
5 votes -
ランク
月間ランクの更新が二回入って二度目のランク低下が発生した
3 votes -
trample damage
A 6/2 trample creature attacked, I blocked with a 4/4 creature but it dealt 5 damage instead of 2.
I know that you are a small indie company but try to fix this problem because people are paying REAL money to play this game.
This is unacceptable.
Kind regards2 votes -
Waterknot is bloking even out of the untap fase.
It was in the combat fase and the aura Waterknot, still bloked the option to untap the creature.
2 votes -
draft
There didn't seem to be a countdown clock for the end of the TMNT quick draft ending. I paid, drafted a deck, played a game, and within 12 hours it was gone without warning.
5 votes -
Color Challenge stuck on Resume
In the home page you have a “ Color Challenge ”. I have, from what i think, finished it. Still, when i enter the game it says “ Resume ”, and for me its really annoying, im sorry. Maybe its my OCD but it is always there flashing and I cant do nothing. Please help
5 votes
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