MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
- or
No existing idea results
- ~ No ideas found ~
10237 results found
-
Mac: Game crashes on startup
Game crashes on startup since yesterday. I open arena via epic games. Tried uninstalling and reinstalling, doesn't help. Crashes while saying "loading initial scene". Macbook Air, M3, 2024.
2 votes -
mastery locked out during event
ok ive played a bunch of drafts now and i see a pattern, i am recieving no mana, none in up to 10 draws every 4th match, evrry one i have played, i have lost 3 due to this issue, 3rd win match, usually 4th match, every time, even if the algorithm isnt doing it, i dont see how with 1 in 2 card being lands i can go 7 draws with nothing, just what i start with, its wouldnt beso confusing execptevery on of those match it seems to ramp the opponent lands, leaving them with 6 turn 5 and me with whatever i started with turn 7. something is wrong, its not the builds, it doesnt appear to affect the cards if i use 5 colors or 1 it still happens every which way i try. i shouldnt hit 5 but im frequenty getting the 7th, or 10th turn with 0 land draws??? idk these errors or issues only show up when im winning and only after the 3rd round,but in every single draft?…not right. i am tired of reporting this stuff and getting little to no response with the actual game issue, ive drafted 1000s of times irl, and never ever went 10 deep with no lands, ever in 25 friggin years
( after this i was credited 5k for the event and began another with 2 hours until new set dropped)
...and you should but what are we doing to fix it? what can i do? where is the troublesgooting info, is it cheaters? is it the draw? ,obviously the crash errors seem to happen almost every draft, even the bot ones? it just is all very suspicious. and rodiculously disappointing considering i seem to win 9 of 10 matches im not having errors on! its like a 50/50 if i throw a draft due to errors now. ugh.ty
(while in the event i got to my 3rd roynd barely scrappedbyoff the 2 mana inmy initial hand, after another no draw 3rd, to find an exclamation point on the mastery, upon opening it said mastery was ended, i then timeout a match trying to report what was happening,and ended up throwing the last one tocomplete this request arc. since i have been told they would credit 20k gold, but have seen none of it, i responded to that request with... heres the end of draft note)
garbage absolute garbage, im in trying to finish my second draft after the first crashed and burned me, while im in draft you end the ff7 stuff, literally 1 win from enough gems to buymy mastery, qfter all this, all the issues i make it to within 1 win and you dq us? cause we started a draft over almost 2 hours before hand and you lock us out, any body in an event should still have the ability to spend out,considering the event take place before the switch. bs i want my mastery take everything i got but please give me the mastery!
(this and questions about the ongoing issues and their troubleshooting,neither has been responded to but i will try to update,)
i can even go back and bring up that i paud in gems for an event you credited in gold, that would have put me well over before both of todays drafts!anyone caught up in not getting to pay out the mastery or otherwuse doing event during active event should post, some of us cant seem to access the store at all getting the imfamous waiting for server forever glitch, thus we cannot buy, we cannot exchange orbs and we have to be very frugal with our event play,especial given the frequncy or card errors, freeze or crash glitches and these ridiculous shuffle issues. not to mention how manyhave report not recieving, having card not work outside of collectionfor deck building, the often poor play incentives and ridiculouslytime consuming 15 wins a day, just to scratch off enough to maybe get a draft a week on 7 of 10 wins, note ihave played all day in regular matches and notsuffered 1 glitch but almost every event except one i think has had hitches. please commentand vote if you share issue with any of these notes. thanks and play well. also they sent me a survay which honestly i wasdropping toonestar for and the survey pallink is disfunctional leave here as our only option for some issues.
ok ive played a bunch of drafts now and i see a pattern, i am recieving no mana, none in up to 10 draws every 4th match, evrry one i have played, i have lost 3 due to this issue, 3rd win match, usually 4th match, every time, even if the algorithm isnt doing it, i dont see how with 1 in 2 card being lands i can go 7 draws with nothing, just what i start with, its wouldnt beso confusing execptevery on of those match it seems to ramp the opponent lands, leaving them with 6 turn…
1 vote -
Magus of the Moon
When Magus of the Moon has lost all abilities from kasmina's transmutation, all non-basic lands remain mountains. if it loses all abilities, then why do they stay mountains?
1 vote -
Premier EoE Draft
Was in the middle of an EoE Premier Draft (spent 10,000 coins) fresh in the release when Arena bugged and kicked me out of the draft. When I came back that same day, none of the events were visible. The next day, the rest of my cards were drafted for me (in five colors, no less) so I had to resign. Would appreciate a refund in coins/gems/draft token.
Thank you!
2 votes -
Concede but didn't concede...
All my mana was tapped, I couldn't do anything. My opponent Had over 100 actions to fulfill. First their time went up and after that my time went up. I got the Message "you haven't acted recently. Do smth or you'll concede." But I couldn't do anything!!
Why is this game MY loss??
When it was HIS round ans HIS actions?? Wtf?I searched for a Support to ask someone from support team. This is everything I could find. I want an answer...
2 votes -
Cannot craft Annul with uncommon wildcards
I have 285 uncommon wildcards and 0 common wildcards. I'm trying to craft my 4th copy of Annul from Edge of Eternities. It is an uncommon. The client is trying to use a common wildcards, which I have none of, to craft it.
I'm using the android version of MTGA.
I'm expecting to be able to craft Annul with uncommon wildcards.
It's not letting me.
I found no workarounds.1 vote -
Eternities Mastery orb purchase
I spent my first two orbs on the haliyah avatar, but didn’t get it in my profile area, despite a restart of the app. Orbs are gone and avatar itself is missing from the mastery page.
2 votes -
Blacksmith's Talent does not grant double strike
When adding level 3 to Blacksmith's talent, the double strike icon appears on creatures but they do not actually deal damage in first strike and normal strike damage steps, effectively making it not work at all.
1 vote -
Moonlight Meditation on Hare Apparent bugs out
If you attach Moonlight Meditation to a Hare Apparent the effect will stop triggering eventually even when it should. I had about 15 Hare Apparent tokens and about 250 bunny tokens at the time. The first time tokens would be created that turn it would still ask me if I wanted to take action but even if I said yes nothing would happen, not even the normal number of bunny tokens.
1 vote -
Starting town doenst pay for instants in opp turn
Im running Starting Town as a color fixer and while having it on board and untapped I have not been able to cast either Burst Lighting (R) or Lightning Strike (1R). I noticed this happened only at times my only mana source for red was Starting Town. During my turn I can manually activate Town's ability and choose red mana, but during the opponent's turn I don't even get priority.
I'm running Arena on Linux through Steam's Proton, but I have found the same issue on my phone (running Android).
1 vote -
Dreadmaw
The red instant spell “Dreadmaw’s Ire” is unable to work as an instant spell normally. For example, I am unable to cast it during my main phase even if I have the available mana and a valid target creature in play.
3 votes -
日本語版の誤訳 Japanese mistranslation
汚染された三角州のテキストでライブラリーから探す土地の候補が島と山になっています
In the text of Polluted Delta, the candidates for land to search in the library are islands and mountains ※google translate5 votes -
2 votes
-
Game crashing
Game keeps crashing in the middle of final fantasy events ive paid gems for and I keep getting this loading screen after before it crashes again
3 votes -
unable to block with phantom train
New card from FF set - Phantom Train! Its an vehicle with basically: crew, sacrifice a creature
I attempted to crew it in the declare attackers step by turning on full control, paying the sacrifice cost, but it would not let me block the attack, even though the creature was on the field BEFORE i clicked move to blockers.
3 votes -
Hero token stays on the board as a "3/0" after "Poison the Well" kills it
Hero token stays on the board as a "3/0" after "Poison the Well" kills it
3 votes -
Gigantoad
played the instant that a creature came back as a 7/2 after dying this turn, and it was supposed to come back as a 7/2 with the ability of the toad to get +2+2 for having 7 lands, and instead it just came back as its original 6/6.
2 votes -
Meta state of a new player, competition, and marketing
Hi there, so as a new player I have a few important things I'd like to say. I really enjoy magic. It's a great game mechanically and the community is awesome. As a competitor I enjoy it as well. I want to offer an external lens as someone who tends to build adequate skill in most hobbies, and that is this. Current, arena players are being coddled by balance. I'll even admit I was in that group till recently. Complaining about monstrous rage and steel cutter. But I decided to try it out after durdling with Azorious control and I got a day this. It was very fun. So much so, that I'm completely flipped my view on bans. I came from the smash Bros scene. And there are always two games that are played. The most recent game, that almost always self destructs from players whining and an old 20 year old game, that despite "poor" balance is beloved and has a consistent, constantly brewing fanbase. The top character isn't oppressive, but is clearly the best. It takes a lot of skill to pilot him to victory, and after 0 balance, the game is still as active as ever. I'd like to see magic run a similar system. Standard to funnel new players in, and collapse as rotation hits, and modern to be the funnel for new players. The players that are casual should be shipped to commander. But I'd like to see wayyy more support in this pipeline. I want to get into modern, but expensive lands and mtgo as the catalyst feels clunky for actively growing the playerbase. Modern on arena sounds like a big task, but I know it's attainable. I've been around the block competitively, and I've seen failures like overwatch, and successes like chess and smash bros melee. Think about this;; in the pandemic, why did chess boom, and not magic online? It may have, but not too the level desired, I know for a fact. So take my advice. Make a cool, universally loved top tier and stick too it. Funnel the completive players in more efficiently and mtg can have another golden era, where sales don't just come from relying on external ops, but are simply the sprinkles on top. Also, if I stick with magic, I'd like to see draft be a side event at pro tours. The fact that external rng unrelated to your own personally practiced and trained deck for standard or modern feels.... A bit like pigeonholing players. If I want to be a top player, I need to learn draft. This can be good or bad, based off whether your goals are to bolster magic players and skill, or showcase a new set.(And I believe there are plenty of other ways to do so, ie: showcase). My bias is apparent(((for draft))) as I don't like draft, but the other commentary on competition and funneling players in is genuine.
Hi there, so as a new player I have a few important things I'd like to say. I really enjoy magic. It's a great game mechanically and the community is awesome. As a competitor I enjoy it as well. I want to offer an external lens as someone who tends to build adequate skill in most hobbies, and that is this. Current, arena players are being coddled by balance. I'll even admit I was in that group till recently. Complaining about monstrous rage and steel cutter. But I decided to try it out after durdling with Azorious control and I…
1 vote -
New FF Set Crashes My Matches
I'm using Android 15 on Google Pixel 9 Pro. MTGA has always worked relatively well on my device, but since the new release of Final Fantasy, certain new cards are causing crashes in the middle of matches when the cards are activated. Right now I'm aware of at least 3 cards causing crashes -Summon: Primal Odin,Summon: Shiva and Summon: Fat Chocobo.
3 votes -
Arena not pausing for spell
Arena did not auto stop after phases when i had mana and an instant available.
2 votes
- Don't see your idea?