MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3844 results found
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This page
This bug reporting page is awful, not intuitive at all and it crashes. I tried reporting a bug and lost everything I wrote. Just awful.
6 votes -
Mutagen tokens free
Was playing against a mutant/mutagen deck, and the other player could activate their mutagens without paying any mana.
Help!
4 votes -
4 votes
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Game freezes when opponent plays a map token
Every time an opponent casts a map token the game state freezes. I have to start the app over. This has been an issue since the last update.
4 votes -
Improper rare card crafting
I have wasted a few rare cards now on this bug, but it is counting at least one card as rare when I am crafting cards for my deck in Lorwyn: Eclipsed Standard, even though there are no rare cards specifically being crafted, or just solely mythic rare, but the amount of cards still adds up to my selected amount and thus is a slight discount on some mythic rare crafts
4 votes -
When targeting enemy with an effect after a sacrifice is chosen game freezes and times me out
Buggggy game fr. After targeting opponent with a sacrifice to destroy card game lags out and starts my timeout as if I hadn't selected a target.
3 votes -
Game Crashes
Playing on my iPad Air, running the latest IOS, the app keeps crashing and I need to close it and open again to resume play. Often times I miss whole turns or the opportunity to play cards at a critical moment. This only started to happen with the most recent update to Arena for TMNT.
4 votes -
Reboot glitch after TMNT update for android tablet
TMNT startup image and loading initial screen words appear, but before the game launches, it simply closes. I haven't played for 6 days now, unable to load up at all. No images, nothing to show...
4 votes -
Payment with Paypal or Credit card freeze on white pop-up
I try to buy gems.
If i select Paypal, I can enter my login/pw but then it freezes on a white pop up.
If i selecte credit card, I can enter my details then validate on my phone, but then it Freeze on the "redirect to merchant" screen.
If i close mtga and restart I can get my gems, but this is really a poor experience.I'm on PC Windows 11 (with a strong gaming laptop)
Regards
Florent1 vote -
MY TIMER OPPONENTS TRIGGERS
Why is my timer running down while I'm waiting on the opponent's actions to take place? What a joke man. Had a hundred triggers that had to wait for the opponent to gain life for and it wasted my entire turn and I didn't get to do anything else on my f****** turn. What a f****** joke man. I swear to God if the guy's not present the game f****** lasts longer than when you're actually playing the game and it times you out like what a f****** joke absolute f****** garbage man and stop making me play the same f****** stupid white f****** dax with the same f****** ******* cards. Every single f****** game make some real f****** decks for f*** sakes. It's a joke
Why is my timer running down while I'm waiting on the opponent's actions to take place? What a joke man. Had a hundred triggers that had to wait for the opponent to gain life for and it wasted my entire turn and I didn't get to do anything else on my f****** turn. What a f****** joke man. I swear to God if the guy's not present the game f****** lasts longer than when you're actually playing the game and it times you out like what a f****** joke absolute f****** garbage man and stop making me play the same…
6 votes -
Lions eye dimond - auto passed when I had the opportunity to activate an activated ability
I had LED in play and an activated ability on my creature, opponent cast a removal spell on the creature and it resolved straight away not giving me the opportunity to activate lions eye diamond. This lost me the game.
LED is not counting as an instant speed ability nor is it being counted as a mana ability to activate abilities.
4 votes -
Too many ability triggers cause ranked match lost due to opponent already having his resolved
My turned skipped because opponent created too many tokens of/and using ocelot pride combined with guide of souls to gain too much life, On my screen of magic, I was still resolving the life gain triggers from when the tokens entered into the match but on opponents end of the game they already had their triggers resolved which cause me to lose by default. I ran out of timeouts, due to me unable to resolve the triggers faster like they did, and forced to concede because of said issue
3 votes -
Client froze
Hi! Hope you are having a good day :) My client froze during an exciting draft game, which was a disappointing end to the match :( I am not sure what caused the freeze, since multiple things were going on. I am playing the powered cube event on Android. My skullclamp's trigger was on the stack during my combat phase while I was long-pressing one of the cards in my hand to read it. At that point, all buttons could be pressed but nothing would change and the game state would not progress. No cards in my hand would enlarge, I could not view my GY, and the stack would not collapse after pressing the arrow next to it. After waiting for about a minute, the stack had still not resolved, so I went to the settings menu. The menu did still open, which is how I could submit this bug report. Sadly, pressing the button for logs did not do anything, so I cannot attach those now. Hope this description helped :)
Hi! Hope you are having a good day :) My client froze during an exciting draft game, which was a disappointing end to the match :( I am not sure what caused the freeze, since multiple things were going on. I am playing the powered cube event on Android. My skullclamp's trigger was on the stack during my combat phase while I was long-pressing one of the cards in my hand to read it. At that point, all buttons could be pressed but nothing would change and the game state would not progress. No cards in my hand would enlarge,…
3 votes -
There is a "Conexion to the server problem"
There is a "Conexion to the server problem" that keep happening. Stops games and doesn't let me continue until I close it and re open just to happen again. I already reinstalled the game and "repare" th files. Don'r know what's going on
4 votes -
full screen mode not staying active
Full screen mode will not stay active no matter how many times i go in a reset it to full screen every single time the screen changes scenes it goes back to windowed mode. How do I fix this
5 votes -
Can't assign blockers
I couldn't assign blockers and your system made me time out through three time outs. I restarted the game three times and it still wouldn't let me assign blockers. Your system also doesn't download the log files, so I can't upload those either. This has happened multiple times and the opponent didn't have anything to make any of their creatures unblockable.
I was playing against a Kotis, the fangbearer player with my Galadriel, gift giver deck.
8 votes -
Ranked victory caused my status to decrease
I just won a match of standard rank and the victory screen appeared and I went from two pips on diamond 3 to 1 pip of diamond 3. So I lost progress when I should have increased!
3 votes -
Frozen Games
Playing on IOS iPhone
Have started 15 games today, 11 froze up midway. Most froze as soon as I stabilized. Some games only made it to turn 3 and froze by simply playing an instant.
Potential cause:
poor leadership that is in a rush to keep pumping out product, you are dropping the ball with coders/developers. I first noticed the freezing game when Llorwyn was released and the number and frequency has increased with every update since.
Solution? Slow down the number of sets and put focus back on the quality of the game rather than quantity. 11 frozen games out of 15 started is a very bad average. A coach whose batters had that kind of average would be forced to resign. Maybe WOTC should buy HASBRO out and then the quality of gameplay would improve. As it is, it is virtually unplayable. I have spent money in good faith that the product offered would be of some entertaining use. I would gladly join a class action lawsuit to settle grievances. I will settle for $5k and another 5k for the aggravation. I am going to send my concerns to the Attorney General of the State that I live in. Maybe they will take a look and file some subpoenas so someone can look at records to determine if there is anything nefarious at play or if it is negligence on the part of WOTC management.Playing on IOS iPhone
Have started 15 games today, 11 froze up midway. Most froze as soon as I stabilized. Some games only made it to turn 3 and froze by simply playing an instant.
Potential cause:
poor leadership that is in a rush to keep pumping out product, you are dropping the ball with coders/developers. I first noticed the freezing game when Llorwyn was released and the number and frequency has increased with every update since.
Solution? Slow down the number of sets and put focus back on the quality of the game rather than quantity. 11 frozen games…4 votes -
Crash
Android- game keep crashing- freezes up
4 votes -
Petrify not working in Brawl find a match
Petrify currently seems to stop attacking and blocking, but it does not negate the cards abilities as it is supposed to. iOS Mac and iPad.
2 votes
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