MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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10219 results found
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Cant sideboard 4 of a card
Wont allow 3 of a card in sideboard, should allow 4. Android. Please tell me a workaround if known. As of now I have to use MB for my fourth card that I would like in SB which is hurting my deck possibly. I'm in this to compete and win so it matters a lot this bug. I could really do with it fixed before rather than after the historic weekend qualifier this coming weekend. Thank you.
2 votes -
View Browser button
When starting a new game, I was watching Battlefield waiting for my opponent to choose its cards. When I could choose if Mulligan or keep I click again View Battlefield. Then choosing to keep my cards the "View Browser/View Battlefield" button would not go away and stay during match.
2 votes -
pertes de connexion
pertes de connexion avec freeze sur windows 11 depuis ce matin.
2 votes -
server instability
The serves are highly unstable and cause frequent connection problems, my own connection is fine, but I' not seeing your status noting any issues.
2 votes -
Everything about Arena is broken
This is quite possibly the worst product made by a major company. It is simply unbelievable how bad it is. If it wasn't free to play, I wouldn't use it. And as it stands, there is no way I will ever spend money on it.
First off, the reward system actively discourages players from actually playing. Decreasing rewards as you play more throughout the day makes it so there is no reason to continue playing. But that's pretty innocuous. A similar minor gripe is that the animation in ranked play where your rank goes up down at the end of the game is painfully long. I need to move on to the next game, not wait while your unskippable garbage plays.
The main problem, however, is an issue I know you're aware of since so many players have, and continue to, complain about. YOUR MATCHMAKING IS BROKEN. To start, I will CONSTANTLY be matched against players several ranks higher than me, whereas I never play against those lower. Additionally, at least 4 out of every 5 games I will be on the draw. If it was random, it would be 50/50. It is not. I often play several dozens of games a day, and no matter the format, I get put on the draw. Even more frustrating is that I am always matched against decks that are stronger than me. I don't know what you have going on on the back end, but if I'm playing the top tier competitive deck, the one that wins literally every tournament in the format, which is the same deck I'm playing, I should be winning a majority of my games, right? Nope, I'll get 10+ losses in a row because I'm put on the draw against decks that have a favorable matchup against me. And don't get me started on the card draw. I play paper magic, so I know how shuffling works in reality. It is horrendous in this game. From having to run more lands than you ever would in real life in order to get them, to then drawing 4 lands in a row in a 20 land deck, ALWAYS getting horrible opening hands and having to mulligan just to be able to play? No, it doesn't work like that in real life. Sure, bad draws happen, but nowhere near as consistently as it does in game.
I am self-aware enough to realize that this comes off like I think someone at WoTC has it out to get me, and I know that's ridiculous. But when I get 10+ game losing streaks EVERY DAY (seriously, I count), there is clearly something wrong with the system. It doesn't matter the format, it doesn't matter what deck I use. It is broken.
So to recap:
Fix matchmaking. It clearly matches you based on the deck you're playing, and it constantly matches you outside your skill level. This needs to stop. If mono red is as popular as it is, why am I only seeing it every 10 games?
Fix the play order. Similar to how matchmaking obviously matches you based on your deck, it seems to do the same with the play order. I wouldn't get 4/5 games on the draw otherwise. But that's what I get. Every day. No matter how many games I play. Truly random would bear out to 50/50.
Fix the card draw. I don't know what system you have in place, but it is beyond broken and does not match reality. Again, the fact that everyone consistently runs more lands than in real life should be a sign. Bad draw happens, but not like this.I'm about 4 seconds away from breaking my phone or laptop everytime I play Arena. I love the idea of playing MTG at any time without going anywhere, but the current product is horrendous.
This is quite possibly the worst product made by a major company. It is simply unbelievable how bad it is. If it wasn't free to play, I wouldn't use it. And as it stands, there is no way I will ever spend money on it.
First off, the reward system actively discourages players from actually playing. Decreasing rewards as you play more throughout the day makes it so there is no reason to continue playing. But that's pretty innocuous. A similar minor gripe is that the animation in ranked play where your rank goes up down at the end of…
2 votes -
Skipped ability
I had Ultimecia, Time Sorceress and on my turn I have enough mana if I used a Treasure token to sacrifice and pay. However, the game skipped that and didn't allow me to pay costs. This caused me to lose the game twice in a row where I would have got the extra turn and been able to attack out and win. I want to know why I was unable to pay the costs. I have attached screenshots of both games, and I downloaded the logs to show that I had the mana to pay for it.
1 vote -
There is a problem with running mill
The archetype mill is negated by one card. I milled over 1k cards in one game and its all negated by one spell. Once the library is milled out and then some should count as a win but one card negates all of it and they just need one copy. Whole archetype ruined by one card that is everywhere in timeless. Alchemy fake cards are allowed to ruin the fun but mill, a real strategy, is dunked on by a single card. Maybe im just salty but only when I run mill do I run into 200 card+ decks that should have no business doing anything and yet one card can still mess it all up. Sure it could be built around but making a bad strategy worse because people get salty? Mill is real and people should suck it up but facing gaia's blessing every time I run mill is boring. Either fix mill or fix matchmaking. Running into the game deck that counters yours every time is lame
The archetype mill is negated by one card. I milled over 1k cards in one game and its all negated by one spell. Once the library is milled out and then some should count as a win but one card negates all of it and they just need one copy. Whole archetype ruined by one card that is everywhere in timeless. Alchemy fake cards are allowed to ruin the fun but mill, a real strategy, is dunked on by a single card. Maybe im just salty but only when I run mill do I run into 200 card+ decks that…
1 vote -
Dollmaker's shop and urabrask's forge
With dollmaker's shop out and Urabrask's forge. When I get the phyrexian token it's not triggering the toy creation at all.
9 votes -
Failed to find asset's
Arena will relaunch to verify assets that is the message I get while connected to my Internet when using my data it tells me to download an additional roughly 3 gb worth I did that and could play till I exited the app then it repeated both actions can't verify or download the additional 3 gb which makes no sense to why I have to keep downloading the same file
1 vote -
Speed Counters doesn't work correctly
The speed counter isn't working properly. I think it's having some issues with direct spell damage and health loss.
Please see the attached log.1 vote -
Finneas
I had a game today in which I attacked multiple times with "Finneas, Ace Archer" and had several other rabbits/tokens on the board. He properly triggered the counters but failed to have me draw a card despite my many creatures having significantly more than 10 power total at least in two occasions.
I'm guessing Finneas, Ace Archer is buggy.1 vote -
Crash related to Animations
I am playing on 2025.51.0.4442.1174363 for ios.
Every time someone plays a trihome, such as brokers hideout or xanders lounge, my game hard crashes and continues to crash when trying to reenter the match. This also occurs is any praetor enters the battlefield. It does not matter who plays the card, my game crashes either way. I cannot play most online matches due to crashing and being forced to time out before being able to open arena again.1 vote -
BUG IN THE RANK PROGRESSION THAT BECOMES REGRESSION
After i WIN in the Draft Event, the system shows REGRESSION of the Rank instead of Progression. It happened multiple times already, more than once, i went from DIA 3 with 4 stacks to DIA 3 with 3 stacks after a win and so on
1 vote -
Could not Cast spells during main phase
Could not play Bristly Bill during main phase. Had two forest open and bill in hand, could only play land.
I had Mossborn Hydra and Traveling Chocobo in play, opponent had Voice of Victory some tokens, and Authority of the consulate. Would of made Diamond if I won the game.
Log File attached.1 vote -
arena app is it's own worst enemy when it comes to connections
Been doing some research and testing noticed arena is its own worst enemy when is comes to loading and server response, im seeing errors on the return only, like the tracking interuppts the normal communications the app should be recieving, it will bog the whole internet just connecting and repeatedly immediately drops 5g or 5g+ to 4g, i believe this is why the loading process is so slow, despite carrying 5.5gb of stored data, also it may explain why the game failed to reload the start screen after matches or the store, additional inputs are blocking output bandwidth and visaversa, laggy games and suddenly drop lost matches are either the apl or an exploit that "spikes users, forcing a reload that black screen 10 percent of the time since last set. it has not gotton better for sure and loading/ reloading and gameplay suffer.
Been doing some research and testing noticed arena is its own worst enemy when is comes to loading and server response, im seeing errors on the return only, like the tracking interuppts the normal communications the app should be recieving, it will bog the whole internet just connecting and repeatedly immediately drops 5g or 5g+ to 4g, i believe this is why the loading process is so slow, despite carrying 5.5gb of stored data, also it may explain why the game failed to reload the start screen after matches or the store, additional inputs are blocking output bandwidth and visaversa,…
1 vote -
no response actions to sheltered by ghosts?
again this card seems as if its not counterable, doesnt appear to stack, has flash, is actually magic, im guessing this card has been involved in at least 5 reports over the last 2 months about not getting responses or doing things it doesnt state it can. definayely sketchy, evertime i encounter a certain white build im seeing this and another card do thing magically and i dont mean with mana (usually because they are somehow casting free spells often). this time as with 2 report from the last 2 weeks this spell remain unaccountable, cant be targeted, cant be countered, cant sometime be destroyed,goes directly to creature does not appear to be entering the stack, i have lost 3 events, and dozens of regular matches to this glitch, it effectively made blue useless against it. in cinjustion with the other card seems to increase the chances of inexplicavle card and casting responses or lack there of. is it reportavle as a conduct violation to use cards we know are glitched? id go for exploit, and will every time i encounter either sheltered or the other card in conjuction. this remain unaddressed despite at least a dozen similiar threads and twice that in questionably involved no trigger threads.thanks for your help wizards, its going so well out here! another gimmick exploit. ive id at least 6 cards that seem to or actually break the game, i will consider building a deck from just them to see just how wonky i can make it. id love to cast free spells, deny response triggers and move card in and out of my deck or outsude the game, just the free spell turn 4 would be nice... ntm multiples that cant be countered and have haste... mus be niice.
again this card seems as if its not counterable, doesnt appear to stack, has flash, is actually magic, im guessing this card has been involved in at least 5 reports over the last 2 months about not getting responses or doing things it doesnt state it can. definayely sketchy, evertime i encounter a certain white build im seeing this and another card do thing magically and i dont mean with mana (usually because they are somehow casting free spells often). this time as with 2 report from the last 2 weeks this spell remain unaccountable, cant be targeted, cant be…
1 vote -
Timer
When a player is active and casting
Spells or using abilities the timer shouldn’t count down. I was playing and hit a good combo and it timed out. How is that fair play.1 vote -
cosmogoyf
my cosmogoyf's p/t were 13/14 but my exile contained 26 cards and graveyard did 13 cards. I couldn't check damage it would deal because it had been instantly killed by my opponent but it seemed to be a wrong display of P/T.
1 vote -
Bug - arena fail to reconnect
It makes no sense I click the capture log button but there is no way to actually post it. This is a very repeatable but I. Every platform I have ever played on after playing on multiple phones, with or without mobile data wifi or any other connection.
ANY time the game disconnects you, the only way to reconnect is to instantly identify you are disconnected and manually force close because the reconnecter is broken and takes to long. Even if you force close if you are not fast enough the game will say ... Attempting to reconnect and then pivot to loading initial scene telling me I lost a game I was winning because the game freezes on attack step. It is deplorable that this game involves real money purchases when your win loss ratio is dependent on if wizards server which has been an issue since beta.
Even other games like DBD which is far more complex has been patched recently to run smoothly but this product for as much time as I have put in routinely fails and by result I only want to play against sparky now even then if you get disconnected it just automatically boots you even when you reconnect.
It makes no sense I click the capture log button but there is no way to actually post it. This is a very repeatable but I. Every platform I have ever played on after playing on multiple phones, with or without mobile data wifi or any other connection.
ANY time the game disconnects you, the only way to reconnect is to instantly identify you are disconnected and manually force close because the reconnecter is broken and takes to long. Even if you force close if you are not fast enough the game will say ... Attempting to reconnect and then…
1 vote -
Not able to play at all
The app doesn't work at all, it gets stuck on "requesting format data"
1 vote
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