MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9614 results found
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Skipped ability
I had Ultimecia, Time Sorceress and on my turn I have enough mana if I used a Treasure token to sacrifice and pay. However, the game skipped that and didn't allow me to pay costs. This caused me to lose the game twice in a row where I would have got the extra turn and been able to attack out and win. I want to know why I was unable to pay the costs. I have attached screenshots of both games, and I downloaded the logs to show that I had the mana to pay for it.
1 vote -
There is a problem with running mill
The archetype mill is negated by one card. I milled over 1k cards in one game and its all negated by one spell. Once the library is milled out and then some should count as a win but one card negates all of it and they just need one copy. Whole archetype ruined by one card that is everywhere in timeless. Alchemy fake cards are allowed to ruin the fun but mill, a real strategy, is dunked on by a single card. Maybe im just salty but only when I run mill do I run into 200 card+ decks that should have no business doing anything and yet one card can still mess it all up. Sure it could be built around but making a bad strategy worse because people get salty? Mill is real and people should suck it up but facing gaia's blessing every time I run mill is boring. Either fix mill or fix matchmaking. Running into the game deck that counters yours every time is lame
The archetype mill is negated by one card. I milled over 1k cards in one game and its all negated by one spell. Once the library is milled out and then some should count as a win but one card negates all of it and they just need one copy. Whole archetype ruined by one card that is everywhere in timeless. Alchemy fake cards are allowed to ruin the fun but mill, a real strategy, is dunked on by a single card. Maybe im just salty but only when I run mill do I run into 200 card+ decks that…
1 vote -
Dollmaker's shop and urabrask's forge
With dollmaker's shop out and Urabrask's forge. When I get the phyrexian token it's not triggering the toy creation at all.
9 votes -
Failed to find asset's
Arena will relaunch to verify assets that is the message I get while connected to my Internet when using my data it tells me to download an additional roughly 3 gb worth I did that and could play till I exited the app then it repeated both actions can't verify or download the additional 3 gb which makes no sense to why I have to keep downloading the same file
1 vote -
Speed Counters doesn't work correctly
The speed counter isn't working properly. I think it's having some issues with direct spell damage and health loss.
Please see the attached log.1 vote -
Finneas
I had a game today in which I attacked multiple times with "Finneas, Ace Archer" and had several other rabbits/tokens on the board. He properly triggered the counters but failed to have me draw a card despite my many creatures having significantly more than 10 power total at least in two occasions.
I'm guessing Finneas, Ace Archer is buggy.1 vote -
Crash related to Animations
I am playing on 2025.51.0.4442.1174363 for ios.
Every time someone plays a trihome, such as brokers hideout or xanders lounge, my game hard crashes and continues to crash when trying to reenter the match. This also occurs is any praetor enters the battlefield. It does not matter who plays the card, my game crashes either way. I cannot play most online matches due to crashing and being forced to time out before being able to open arena again.1 vote -
BUG IN THE RANK PROGRESSION THAT BECOMES REGRESSION
After i WIN in the Draft Event, the system shows REGRESSION of the Rank instead of Progression. It happened multiple times already, more than once, i went from DIA 3 with 4 stacks to DIA 3 with 3 stacks after a win and so on
1 vote -
Could not Cast spells during main phase
Could not play Bristly Bill during main phase. Had two forest open and bill in hand, could only play land.
I had Mossborn Hydra and Traveling Chocobo in play, opponent had Voice of Victory some tokens, and Authority of the consulate. Would of made Diamond if I won the game.
Log File attached.1 vote -
arena app is it's own worst enemy when it comes to connections
Been doing some research and testing noticed arena is its own worst enemy when is comes to loading and server response, im seeing errors on the return only, like the tracking interuppts the normal communications the app should be recieving, it will bog the whole internet just connecting and repeatedly immediately drops 5g or 5g+ to 4g, i believe this is why the loading process is so slow, despite carrying 5.5gb of stored data, also it may explain why the game failed to reload the start screen after matches or the store, additional inputs are blocking output bandwidth and visaversa, laggy games and suddenly drop lost matches are either the apl or an exploit that "spikes users, forcing a reload that black screen 10 percent of the time since last set. it has not gotton better for sure and loading/ reloading and gameplay suffer.
Been doing some research and testing noticed arena is its own worst enemy when is comes to loading and server response, im seeing errors on the return only, like the tracking interuppts the normal communications the app should be recieving, it will bog the whole internet just connecting and repeatedly immediately drops 5g or 5g+ to 4g, i believe this is why the loading process is so slow, despite carrying 5.5gb of stored data, also it may explain why the game failed to reload the start screen after matches or the store, additional inputs are blocking output bandwidth and visaversa,…
1 vote -
no response actions to sheltered by ghosts?
again this card seems as if its not counterable, doesnt appear to stack, has flash, is actually magic, im guessing this card has been involved in at least 5 reports over the last 2 months about not getting responses or doing things it doesnt state it can. definayely sketchy, evertime i encounter a certain white build im seeing this and another card do thing magically and i dont mean with mana (usually because they are somehow casting free spells often). this time as with 2 report from the last 2 weeks this spell remain unaccountable, cant be targeted, cant be countered, cant sometime be destroyed,goes directly to creature does not appear to be entering the stack, i have lost 3 events, and dozens of regular matches to this glitch, it effectively made blue useless against it. in cinjustion with the other card seems to increase the chances of inexplicavle card and casting responses or lack there of. is it reportavle as a conduct violation to use cards we know are glitched? id go for exploit, and will every time i encounter either sheltered or the other card in conjuction. this remain unaddressed despite at least a dozen similiar threads and twice that in questionably involved no trigger threads.thanks for your help wizards, its going so well out here! another gimmick exploit. ive id at least 6 cards that seem to or actually break the game, i will consider building a deck from just them to see just how wonky i can make it. id love to cast free spells, deny response triggers and move card in and out of my deck or outsude the game, just the free spell turn 4 would be nice... ntm multiples that cant be countered and have haste... mus be niice.
again this card seems as if its not counterable, doesnt appear to stack, has flash, is actually magic, im guessing this card has been involved in at least 5 reports over the last 2 months about not getting responses or doing things it doesnt state it can. definayely sketchy, evertime i encounter a certain white build im seeing this and another card do thing magically and i dont mean with mana (usually because they are somehow casting free spells often). this time as with 2 report from the last 2 weeks this spell remain unaccountable, cant be targeted, cant be…
1 vote -
Timer
When a player is active and casting
Spells or using abilities the timer shouldn’t count down. I was playing and hit a good combo and it timed out. How is that fair play.1 vote -
cosmogoyf
my cosmogoyf's p/t were 13/14 but my exile contained 26 cards and graveyard did 13 cards. I couldn't check damage it would deal because it had been instantly killed by my opponent but it seemed to be a wrong display of P/T.
1 vote -
Bug - arena fail to reconnect
It makes no sense I click the capture log button but there is no way to actually post it. This is a very repeatable but I. Every platform I have ever played on after playing on multiple phones, with or without mobile data wifi or any other connection.
ANY time the game disconnects you, the only way to reconnect is to instantly identify you are disconnected and manually force close because the reconnecter is broken and takes to long. Even if you force close if you are not fast enough the game will say ... Attempting to reconnect and then pivot to loading initial scene telling me I lost a game I was winning because the game freezes on attack step. It is deplorable that this game involves real money purchases when your win loss ratio is dependent on if wizards server which has been an issue since beta.
Even other games like DBD which is far more complex has been patched recently to run smoothly but this product for as much time as I have put in routinely fails and by result I only want to play against sparky now even then if you get disconnected it just automatically boots you even when you reconnect.
It makes no sense I click the capture log button but there is no way to actually post it. This is a very repeatable but I. Every platform I have ever played on after playing on multiple phones, with or without mobile data wifi or any other connection.
ANY time the game disconnects you, the only way to reconnect is to instantly identify you are disconnected and manually force close because the reconnecter is broken and takes to long. Even if you force close if you are not fast enough the game will say ... Attempting to reconnect and then…
1 vote -
Not able to play at all
The app doesn't work at all, it gets stuck on "requesting format data"
1 vote -
"Well of Lost Dreams" keeps asking if I want to pay mana when I have no mana left
"Well Of Lost Dreams" keeps asking me if I want to pay mana when I have none that could be paid. Most cards are smart about detecting this, but this one seems to slip thru the cracks. It's especially bad with token engine decks. Thank you.
1 vote -
Card stayed on the stack
I was running low on time and activated "Narset's Rebuke" during Combat and was attempting to then play "Alesha's Legacy" when I did so, it stayed on top of the stack and the rest of the turn proceeded. Going into my opponents following turn and my next turn it was still visibly on the stack. I click on it and it spends it as if I casted it without letting me undo or take it back. This resulted in me losing the game and getting my third loss in the Draft Event. This is ridiculous.
3 votes -
Leyline of sanctity not protecting against permanents
With Leyline of Sanctity in play (and also Omniscience if that matters), opponent's Magebane Lizard and Roiling Vortex were still damaging me via their triggered abilities each time I casted a spell. Was a ranked mythic match :( . Logs will not upload and they are < 40000kb. Only other nonland permanents in play were hopeless nightmare and monastery swiftspear.
1 vote -
Quick Draft not detected
Hello! I'm a very new player, so apologies in advance if this is a known issue/something that will fix itself eventually/not the right place to report it/etc, but I have been having some issues with these beginner quest things that new players get, indicated in the main menu by a blue diamond icon. When you click this icon, it's supposed to take you to the event where you're supposed to complete the quest or otherwise progress it. A week ago from now, one of these beginner quests showed up and told me to "Complete 3 Quick Draft matches". It was still Aetherdrift Quick Draft, and I wanted to play the Final Fantasy Quick Draft, so I waited for it to become available. After Aetherdrift Quick Draft was replaced by Final Fantasy, I used up my Quick Draft token, and played some games. After finishing, the quest had not updated whatsoever. When clicking it, it also brought me to Aetherdrift Quick Draft, even though it wasn't available anymore.
I tried to cut my losses and sign up for Aetherdrift Quick Draft to at least keep progressing on these quests, but the game would error out when I tried to sign up, as the event had expired.
I had hoped this issue would eventually resolve itself, but it has not. Now, clicking this quest icon makes nothing happen, when it should send me to the current Quick Draft event.
Thus, I come here to ask... Is this normal? A known issue that will fix itself after some time? Something that can be fixed?
Below I have attached two video files. One is of the aforementioned broken Quick Draft quest not functioning, and the other is a recording of another quest similar to this one that DID function. It seemingly replaced the broken Quick Draft quest upon playing unranked. I managed to complete it, and it went back to the Quick Draft one.It would be appreciated if I could get some help with this. Thanks in advance.
Hello! I'm a very new player, so apologies in advance if this is a known issue/something that will fix itself eventually/not the right place to report it/etc, but I have been having some issues with these beginner quest things that new players get, indicated in the main menu by a blue diamond icon. When you click this icon, it's supposed to take you to the event where you're supposed to complete the quest or otherwise progress it. A week ago from now, one of these beginner quests showed up and told me to "Complete 3 Quick Draft matches". It was…
2 votes -
Splash Portal bug
My opponent played a card on turn 2 that allowed him to manifest dread, which was face down. On turn 3 he played Splash Portal which allowed him to exile the card he had selected for manifest dread and return it to the battlefield, but it allowed him to return it face up without having to pay the cost required by manifest dread. So turn 3 he had 11/11 Darksteel Colossus without paying the mana cost to turn it face up. A bit unfair.
0 votes
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