MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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10223 results found
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Taste of power achievement not giving credit
I have tried every legal game mode with Oracle of the alpha, I tried casting a single (as described in achievement) and have cast all 9 in a few games, still no achievement.
1 vote -
typos in loading screen flavor text
There are typos in two of the loading screens.
One says “Istar” and should say “Astelli”
One says “Monosists” and should say “Monoists”
Please fix?
Thank you!
1 vote -
iPhone 16 crashes
The game is working perfectly fine until I’m ABOUT to start a match. The transition from loading screen to the actual match stops, stutters (music and screen both), and then closes out automatically. Try reloading in and as long as I’m in the match, it does the same thing as soon as it’s finished loading. I’m missing out on completing challenges and earning gold. Pretty disappointing.
1 vote -
Dion
Other knights still have flying even though Dion, Bahamut's Dominant's ability is removed with Kitesail Larcenist's ability. On PC
1 vote -
Mardu thunderkite not working properly
Mardu thunderkite not granting any abilities to fellow creatures. I’ve tried all 3 and they don’t work. For me this was only tested in the weekly event.
3 votes -
Waiting for server bug
Playing a match then "Waiting for server " message pops up then I'm kicked from the match. It's happened 3 times tonight so far. Attached are my log files. This is getting annoying with the frequency it's happening.
3 votes -
Waiting for server bug
Playing a match then "Waiting for server " message pops up then I'm kicked from the match. It's happened 3 times tonight so far. Attached are my log files. This is getting annoying with the frequency it's happening.
3 votes -
snakeskin veil didn't give hexproof
They cast go for the throat on my tranquil frillback thru the first chapter on founding of the third path. i then cast snakeskin veil to protect my creature. it resolved, then go for the throat continued to target my creature anyway and destroyed it.
6 votes -
Unfun Card
Mossborn Hydra. It is an instant concede to me and I hate playing against it as it's basically an insta win without the card condition. Unless you pull the right card from your deck on turn 1, Mossborn Hydra will get to a point that you cannot win
2 votes -
Alchemy decks in standard
If I'm playing standard ranked , why am I facing alchemy decks? That seems very off balance as there are mechanics that are alchemy only and seems little one sided when my opponent is conjuring cards and using cards I don't have access to anymore. You guys really need to get on top of that because you are not going to restore my ranks I lost because of it.
2 votes -
0/0 token not removed from board
Order of cards may be slightly incorrect:
- Play jump into FF, pick Black and Dimir, Devious Scheming.
- Opponent plays Quina and later summons a token, causing Quina to summon a 1/1 frog.
- Opponent summons 3 1/1 token, as well as a second 1/1 frog.
- I have on board 1 Il Megh Pixie and another creature.
- I play Poison the Waters on mode 1, giving all minions -1/-1 and killing 4 tokens.
- One frog remains on the board as a 0/0 token instead of being removed. It does not block or participate in any way, but I cannot say whether the opponent tried to use it.
I play MtGA on windows 10 pc, using the downloaded application.
Order of cards may be slightly incorrect:
- Play jump into FF, pick Black and Dimir, Devious Scheming.
- Opponent plays Quina and later summons a token, causing Quina to summon a 1/1 frog.
- Opponent summons 3 1/1 token, as well as a second 1/1 frog.
- I have on board 1 Il Megh Pixie and another creature.
- I play Poison the Waters on mode 1, giving all minions -1/-1 and killing 4 tokens.
- One frog remains on the board as a 0/0 token instead of being removed. It does not block or participate in any way, but I cannot say whether the…
1 vote -
Ragnarock crashed my game during event
I was on the last round of the event about to win a collector booster box, I melded the two cards into ragnarock, and my game immediately crashed and lost me the booster box, I am extremely annoyed by this, considering it was the only event of this type I have ever played
1 vote -
Black pay life as cost broken acheivement
my counter is stuck at 21 even though purposely using deck with ton of pay life in title
fix this please .... many of your acheivements have bugs or are poorly defined got all black acheivements but this and have created a deck just for this so not happy because probably should be at 50 or 60 not 211 vote -
Win Counted as a Loss in Draft – Request for Review
Hello,
I'm reaching out regarding an issue I experienced today on Magic: The Gathering Arena.
During a Draft match played around 9:55 PM, I won the game, but it was incorrectly counted as a loss, which ended my ongoing win streak in that Draft run. This has negatively impacted the results of my event.
To support my request, I’ve attached:
A screenshot of my win streak, showing the incorrect result,
And a screenshot from 17Lands logs, confirming that I won the match at the mentioned time.
Could you please investigate and correct the error, or provide appropriate compensation?
Thank you for your time and assistance.
Best regards,
sandrocryptoXXHello,
I'm reaching out regarding an issue I experienced today on Magic: The Gathering Arena.
During a Draft match played around 9:55 PM, I won the game, but it was incorrectly counted as a loss, which ended my ongoing win streak in that Draft run. This has negatively impacted the results of my event.
To support my request, I’ve attached:
A screenshot of my win streak, showing the incorrect result,
And a screenshot from 17Lands logs, confirming that I won the match at the mentioned time.
Could you please investigate and correct the error, or provide appropriate compensation?
Thank you…
1 vote -
mox amber
every time mox amber is played the game crashes immediately as soon as it starts its animation and continues to crash until the game is over because I can't access it. this is extremely frustrating and has caused me to lose many games. please do something
2 votes -
1 vote
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Server connection
In the middle of games, there will be a loading icon that says "connecting to server." My Internet connection isn't the problem, I always have 150 megabytes in download, and 100 megabytes of upload speeds. I'm also using a brand new Motorola Power 5g 2024, more than capable of playing this game. FIX YOUR SERVERS!
5 votes -
Crash, crash, crash
Crash over and over during some games, but not all. Took video of the game as I restarted, crashed, restarted, crashed. There doesn’t seem to be any particular event that triggered it, my iPad has plenty of memory, and it’s updated as far as it can go.
https://drive.google.com/drive/folders/15eAzTqAL0kUbvTBwYtKZS1T_T5rmyzjH59 votes -
Osteomancer Adept Glitch
When I activated Osteomancer Adept, I was unable to select the cards in my graveyard as forage targets.
15 votes -
drafting hand smoothing hackers manipulating draws causing all land draws. possible exploit in deckbuilding
drafting hand smoothing hackers manipulating draws causing all land draws. possible exploit in deckbuilding. the example photo is a different game playing in explorer vs a desert deck. i only drew 1 land out of about 8 or 9 draws running 22 land. almost every draw they had was a land. hand smoothing and color smoothing should not be match based but deck/draw turn based. very disappointed in a lot of matches where my opponents build manipulates how my draws and color/mana cost ratios pan out.
4 votes
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