MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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2504 results found
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6/1に続き、6/2にもランクリセットが発生しランクが大幅に下がった
6/1に続き、6/2にもランクリセットが発生しランクが大幅に下がった
3 votes -
Rank falls after winning match
After winning my first match of the day, my rank falls dramatically. Today was #1582 while playing a match and won, only to fall to 95%. Started at the beginning of the July season.
1 vote -
Speedball bug
I played Speedball and the targeting caused a spell to not target speedball. The Take Up The Shield lifelink effect did not occur, which caused me to lose a game.
3 votes -
MMR is overriding deck power too heavily in Brawl matchmaking
I am also submitting feedback that MMR appears to be weighted too heavily compared to actual deck power in Brawl matchmaking.
The current system seems to punish players for winning games with casual or fun decks. A deck may start out receiving appropriate matchups based on its actual power level, but after winning some games, the matchmaking appears to push that deck into queues against highly optimized lists, tutor-heavy decks, ramp shells, control shells, stax pieces, and combo engines that are far beyond the deck’s intended power level.
This creates a frustrating experience because a casual deck that is capable of winning some games is not the same thing as an optimized high-power deck. Winning with a lower-powered or more casual deck should not cause the player to be repeatedly matched against decks with much higher consistency, stronger card quality, more tutors, more ramp, or more oppressive game plans.
Brawl matchmaking should prioritize deck construction and actual deck power more heavily than player MMR. MMR may be useful as one factor, but it should not override deck-strength weighting to the point that a casual deck is effectively punished for performing well.
Please review whether Brawl matchmaking is placing too much emphasis on MMR relative to deck power. The system should distinguish between a truly optimized deck and a casual deck that happens to win games through normal gameplay.
I am also submitting feedback that MMR appears to be weighted too heavily compared to actual deck power in Brawl matchmaking.
The current system seems to punish players for winning games with casual or fun decks. A deck may start out receiving appropriate matchups based on its actual power level, but after winning some games, the matchmaking appears to push that deck into queues against highly optimized lists, tutor-heavy decks, ramp shells, control shells, stax pieces, and combo engines that are far beyond the deck’s intended power level.
This creates a frustrating experience because a casual deck that is capable…
3 votes -
Tutor-heavy Brawl decks appear incorrectly weighted in matchmaking
Dear MTG Arena Support Team,
I am writing to submit feedback regarding Brawl matchmaking and deck weighting, specifically concerning decks that run multiple tutor effects.
In my experience, Brawl decks with access to repeated or highly efficient tutors appear to be under-weighted by the matchmaking system. These decks are often able to consistently find their strongest cards, combo pieces, removal, or win conditions, which makes them significantly more powerful and reliable than decks without similar access to tutors.
Because Brawl is a singleton format, tutors have an outsized impact on gameplay. They reduce the natural variance of the format and allow certain decks to play much more consistently than their apparent commander or card pool strength would suggest. When these decks are matched against lower-powered or more casual Brawl decks, the games often feel lopsided and unfair.
I believe the matchmaking system should place greater weight on decks that include multiple tutor effects, especially low-cost or repeatable tutors, and decks where tutors directly enable combos or highly consistent win conditions. These decks should be matched more frequently against other high-powered Brawl decks rather than lower-powered commanders.
Please review how tutor-heavy Brawl decks are currently weighted in matchmaking and consider adjusting their matchmaking value to better reflect their actual in-game power level.
Thank you for your time and consideration.
Dear MTG Arena Support Team,
I am writing to submit feedback regarding Brawl matchmaking and deck weighting, specifically concerning decks that run multiple tutor effects.
In my experience, Brawl decks with access to repeated or highly efficient tutors appear to be under-weighted by the matchmaking system. These decks are often able to consistently find their strongest cards, combo pieces, removal, or win conditions, which makes them significantly more powerful and reliable than decks without similar access to tutors.
Because Brawl is a singleton format, tutors have an outsized impact on gameplay. They reduce the natural variance of the format and…
3 votes -
HYDRA Assault Robot Not Triggering Properly
In Midweek Madness, HYDRA Assault Robot was not triggering off of my casts of Aerial Doombot.
2 votes -
Hei Bai appears incorrectly weighted in Brawl matchmaking
Dear MTG Arena Support Team,
I am writing to submit a formal complaint regarding the current matchmaking placement of Hei Bai in Brawl.
Based on its power level, consistency, and impact on games, Hei Bai appears to be significantly stronger than the commanders it is currently being matched against. In my experience, it is frequently being paired into lower-powered Brawl queues where the matchup feels inappropriate and heavily unbalanced. This creates a frustrating play experience, as the deck’s strength seems much closer to commanders that are typically placed in the so-called “**** Queue.”
I believe Hei Bai is currently being under-weighted by the matchmaking system and should be reviewed for placement into a higher matchmaking tier. At minimum, its matchmaking weight should be adjusted so that it is more consistently paired against commanders of comparable strength.
Please review Hei Bai’s current Brawl matchmaking classification and consider whether it should be moved into **** Queue or otherwise weighted more heavily to prevent unfair matchups against lower-powered commanders.
Thank you for your time and consideration.
Dear MTG Arena Support Team,
I am writing to submit a formal complaint regarding the current matchmaking placement of Hei Bai in Brawl.
Based on its power level, consistency, and impact on games, Hei Bai appears to be significantly stronger than the commanders it is currently being matched against. In my experience, it is frequently being paired into lower-powered Brawl queues where the matchup feels inappropriate and heavily unbalanced. This creates a frustrating play experience, as the deck’s strength seems much closer to commanders that are typically placed in the so-called “**** Queue.”
I believe Hei Bai is currently being…
3 votes -
She-Hulk, Jade Defender Bug
Good day, just had a draft game in which i found a bug with card She Hulk Jade Defender, i played her and instantly activated powerup ability to kill artifact my opponent controled and also get a +1+1 counter.
My opponent flickered the artifact in response with Wiccan so i couldnt kill it, thats okay but considering on She Hulk text says ,,destroys up to one artifact,, and in next sentence put +1+1 counters on She Hulk i think putting +1+1 counters should still activate considering it has ,,up to one,, and its not necesarry needed to kill artifact with it, especially if its possible to activate powerup ability without any artifact or enchantment on the board and putting +1+1 counters this way still works.Good day, just had a draft game in which i found a bug with card She Hulk Jade Defender, i played her and instantly activated powerup ability to kill artifact my opponent controled and also get a +1+1 counter.
My opponent flickered the artifact in response with Wiccan so i couldnt kill it, thats okay but considering on She Hulk text says ,,destroys up to one artifact,, and in next sentence put +1+1 counters on She Hulk i think putting +1+1 counters should still activate considering it has ,,up to one,, and its not necesarry needed to kill artifact with…2 votes -
Dour Port-Mage Bug
Playing standard arena and dour port mage doesn't seem to work as stated on the card, my opponent was getting card draw even when their creatures die,
2 votes -
Avengers Disassamble
I cast a wratta, avenger disassamble, but I couldn't stack a raise the shield to save my creature, I'm reporting this bug or oversight hoping it's useful.
2 votes -
I'm fed up with Alchemy cards
One ****** card designed by a grade-schooler ruins the game of Brawl. Despite repeated calls for creating a format where Alchemy can't be used, they show no intention of doing so. Even worse, Wizards deleted an opinion that hundreds of people agreed with.
4 votes -
Same opponent
I just got the same opponent four times in a row and they got to go first every single time and they used the same counterspell on my Commander. Is the game dying or glitching or what?
4 votes -
Deathtouch
Deathtouch damaging creature instead of removing indestructible counters.
2 votes -
Jump in marvel error
I have paid the entrance fee of 1000 gold for the jump in marvel event, but the interface bounced me back to home screen. When I clicked again jump in marvel event I got this screen. I had chosen web slinging and another mono white deck. So the second deck is gone and I am unable to continue to play the event.
3 votes -
Captain America Super-Soldier bug
I had a Captain America Super-Soldier on the board as my lone soldier in a hard battle. The had a Quake, Agent of S.H.I.E.L.D. on the board and cast a non creature spell. They then targeted my hexproof Captain tapping him and keeping me from blocking lethal damage.
Work called and I had to log out immediately or I'd have files to upload.
I'm rather upset this cost me a Loss in a draft where I paid money to get gems to play though. Admittedly just 900 gems but it still cost.
1 vote -
exile earth
I just played a game, I'm not sure what to call it but triggers were not working for Earth bending.
I used Badger Cub 2x to earthbend 2x my lands and they play some instant and exile it while it is in my graveyard... Now the thing that didn't make sense is that is that earthbending clearly reads "... When it dies or put into exile RETURN IT TO THE BATTLEFIELD TAPPED" yet not a single one of my lands returned. I earthbent 2 lands and they all were exiled, which is clearly not meant to prevent my cards from returning to the battlefield. Exile or graveyard, doesn't matter according to the card text. Both shouldn't matter either then. Please fix this, or Earthbending carries far too much risk, risk that clearly outweighs the benefits.I just played a game, I'm not sure what to call it but triggers were not working for Earth bending.
I used Badger Cub 2x to earthbend 2x my lands and they play some instant and exile it while it is in my graveyard... Now the thing that didn't make sense is that is that earthbending clearly reads "... When it dies or put into exile RETURN IT TO THE BATTLEFIELD TAPPED" yet not a single one of my lands returned. I earthbent 2 lands and they all were exiled, which is clearly not meant to prevent my cards from…2 votes -
“Thanks!” and “Sorry” Emote Bug
On the profile page it shows that I have the words “Thanks!” and “Sorry”. It seems that they are the 2nd option of “Nice!” and “Ooops”. During game play I haven't found a way to access them. I can say “Nice!” but “Thanks!” is not available, same with “Sorry” not available. How can I access these sayings during the game?
From the profile/emotes screen it shows Classic on 1 side & the other 15 options that can be changed on the other side. On the Classic side Nice! and Thanks! show up together and Oops & Sorry! together. But in the actual game Thanks! and Sorry! are not available to me. How can this be fixed?
On the profile page it shows that I have the words “Thanks!” and “Sorry”. It seems that they are the 2nd option of “Nice!” and “Ooops”. During game play I haven't found a way to access them. I can say “Nice!” but “Thanks!” is not available, same with “Sorry” not available. How can I access these sayings during the game?
From the profile/emotes screen it shows Classic on 1 side & the other 15 options that can be changed on the other side. On the Classic side Nice! and Thanks! show up together and Oops & Sorry! together. But in…
2 votes -
Marvel achievement cards not appearing in my collection
I have completed all of the achievements for the Marvel rewards cards, but none of them show up in my collection. At first, I thought that I had to complete all of them in order to access the cards so I did, but even after completing all of them, I still have no access to any of the cards that were given as rewards, which is really frustrating.
2 votes -
Obviously you support any player who decides to play a drawn out game of solitaire, however...
...if this is the case, and clearly it looks like it, than please reprogram the fuse timer to quit penalizing the opponent for the inordinate amount of stalling the player in question is doing to accomplish this. My opponent gets done taking almost two of MY fuse timers to accomplish this "task" of an infinite loop solitaire game, either with <blank> Staff and Vivi Ornitier to produce an infinite untap loop to cast up to twenty spells in one turn or with Squirrel General and a pair of permanents that produce an infinite loop of token production, then with Sephiroth Fabled Soldier or another such death-to-life drain permanent for a combined creature removal and opponent kill, it would be nice if it were up to the player in question to accomplish this in a rasonable amount of time. If the opponent can't get this loop done in time, QUIT RUNNING OUT MY TIMER INSTEAD, PLEASE. Your so-called power down of Vivi Ornitier actually powered him UP, by the way. I used to just have to worry about a one-shot mana source who could still attack that round. Now anyone can find the necessary instants and even permanents to keep that walking nightmare of an infinite mana loop running, they just cost <gasp> mana, how brilliant, let alone fair.
...if this is the case, and clearly it looks like it, than please reprogram the fuse timer to quit penalizing the opponent for the inordinate amount of stalling the player in question is doing to accomplish this. My opponent gets done taking almost two of MY fuse timers to accomplish this "task" of an infinite loop solitaire game, either with <blank> Staff and Vivi Ornitier to produce an infinite untap loop to cast up to twenty spells in one turn or with Squirrel General and a pair of permanents that produce an infinite loop of token production, then with Sephiroth…
3 votes -
I tracked every game for over 100 games. On the play ~40% of the time.
I tracked every game for over 100 games. On the play ~40% of the time. Games played 104. On the play 41. On the draw 63. It was pretty clear at around 50 games that I am on the draw right around 60% of the time. It stayed consistent around that number. This is not a statistical anomaly. Something is wrong with the algorithm determining play/draw order.
3 votes
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