MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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3448 results found
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MTG Arena not allowing me to respond with instants
I had an available red mana source and a redirect lightning in hand.
Opponent casts shock -- the game does not allow me to respond.Next turn I have 2W and 2R untapped.
Opponent moves to attack phase and I an not able to respond with unwanted remake.3 votes -
Etrata, Deadly Fugitive card turning bot working
This has happened two times already. I have gotten two face down, non-creature cards with Etrata on my battlefield. Both of the cards were a result of cloaking from the opponents library from previous attacks. I try to exile the face down card and cast it for free with Etrata's ability, but instead nothing happens and the card goes straight to the opponent's graveyeard. Cost me the win in two games as i spent four mana to do nothing. I was playing on Android version 2026.58.20.6022.1265441
2 votes -
"Mana Sculpt" not working
I did not get Mana by the countered spell. I used Mana Sculpt to counter a spell. But i did not get the mana of the countered spell in my next turn.
2 votes -
Turn skipped after playing card
Turn gets skipped after I play a land. Could not play a second card and turn skipped to opponent. Getting timed out every turn without interaction. Instant did not resolve properly and led to a face down card in my hand that I could not interact with. When I clicked concede, the Options menu button simply disappeared. Eventually had to force quit the entire application. Cost me a game in Premier Draft.
3 votes -
mutagen token says it requires mana to activate but players are just tapping it without any mana!
The mutagen token says it requires mana to activate but players are just tapping it without any mana!
2 votes -
Can't access the game after getting kicked while drafting cards for an error of the game
I got kicked while i was drafting and now every time i open the game it tells me i'm not connected and even if i try to recconect or i exit and enter again it doesen't work
3 votes -
Mutagen tokens free
Was playing against a mutant/mutagen deck, and the other player could activate their mutagens without paying any mana.
Help!
4 votes -
Game freezing on android
I've already posted that my game is Freezing but I failed to include it's on the android app.
I've gathered a lot of instances that trigger the freeze such as:
-Attacking
-looking at opponent's hand
-ultima resolving and ending the turn
-Phelia exiling a token
-watching a card on my own hand
-Annihilator sacrificing a token
-trigger from weaver of souls
-opp casting their commander
-Any sweeper
-looting with pirate's pillage
This has been happening at least since Feb 25th (I'm not sure, as I could've given grace that it was my phone for some days), and I'm afraid to play the new set as I fear my game will freeze and I'll be awarded a loss, losing my money.
I beg for any acknowledgement on this issue, or any hope on y'all fixing it.
I've got screenshots of every one of these instances.I've already posted that my game is Freezing but I failed to include it's on the android app.
I've gathered a lot of instances that trigger the freeze such as:
-Attacking
-looking at opponent's hand
-ultima resolving and ending the turn
-Phelia exiling a token
-watching a card on my own hand
-Annihilator sacrificing a token
-trigger from weaver of souls
-opp casting their commander
-Any sweeper
-looting with pirate's pillage
This has been happening at least since Feb 25th (I'm not sure, as I could've given grace that it was my phone for some days), and I'm afraid to…5 votes -
Brawl bug
Trying to enter any Brawl match inevitably leads to the timer stalling out while allegedly “Waiting for opponent”. But that means I can’t exit the queue without having to restart the whole app. On iPad
4 votes -
Bug with Control Magic and Invalid deck
as of today any deck with COntrol Magic in it draws and invalid deck error. tried all suggested fixes.
2 votes -
magus of the moon with ability removed did not remove ability
I unstabled magus and he does indeed have no abilities left.
however all non-basic lands are still mountaints. broken. bug.
2 votes -
pack opening alternate art styles are always marked as 'First'
The pack open interface has a small bug.
When opening an alternate card style it is marked as 'first' even if you have 4X of that very style .2 votes -
Give me my money back
This problem with the screen locking, game freezing, unable to even concede the match has been happening to me since the last update. Now, with absolutely no cards in hand, and no abilities to activate, my timer rope comes up and I'm unable to do anything. I was already upset because of the amount of matches I'd lost during ranked limited play because of this bug, but now I had to restart the client in the middle of a match during the Lorwyn Eclipsed win a box event, and it counted the match as a loss. You are losing my confidence that you care about anything other than money. This the 4th time I've reported this bug and I've seen no responses, no attempt to refund any gems that have been lost because of this bug. I'm sure you don't care, but you about to lose a customer, that actually spends money btw.
This problem with the screen locking, game freezing, unable to even concede the match has been happening to me since the last update. Now, with absolutely no cards in hand, and no abilities to activate, my timer rope comes up and I'm unable to do anything. I was already upset because of the amount of matches I'd lost during ranked limited play because of this bug, but now I had to restart the client in the middle of a match during the Lorwyn Eclipsed win a box event, and it counted the match as a loss. You are losing my…
4 votes -
food chain
food chain being played in historic. lost twice on the ladder to food chain decks. player NTHBC abusing bug
4 votes -
force of negation and dark depth copies are disappeared
Hi, my non-avatar copies that I crafted of force of negation and dark depth are disappeared. in fact my decks are invalid at the moment.
can you help me?
thank you4 votes -
Disrespectful MTG Arena Customer Service Agents closing my tickets without explanation or resolution
Disrespectful Customer Service Agents closing my tickets without explanation or resolution - Where to report apart from their own platform?
Any request I create, are automatically closed now and tagged as "Solved".
1 vote -
Cards removed from deck list
I opened up my deck lists today & found multiple Brawl deck lists with cards removed from the deck without telling me which ones are invalid or why.
The message I got when opening these lists only said there was invalid cards that were auto-removed, not what those cards were.
3 votes -
Play 3 cars then game uses my timeouts as though i am not playing.
I play three turns then games freezes not allowing me to play then uses my timeouts so i lose. It has done this mostly on opponents turn. No matter what i press nothing happens. I have rebooted, performed uninstall / re-install, and performed local repaiar with no results. Please help.
4 votes -
cant sacrifice map token
When I try to sacrifice a map token or really it seems sacrifice anything the game freezes. Only when playing on mobile, for me iOS. This has been consistent every time I try to sac something since the TMNT update last week. It does not happen on PC but most of my opportunity to play this game in on mobile.
4 votes -
4 votes
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