MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3463 results found
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Play 3 cars then game uses my timeouts as though i am not playing.
I play three turns then games freezes not allowing me to play then uses my timeouts so i lose. It has done this mostly on opponents turn. No matter what i press nothing happens. I have rebooted, performed uninstall / re-install, and performed local repaiar with no results. Please help.
4 votes -
cant sacrifice map token
When I try to sacrifice a map token or really it seems sacrifice anything the game freezes. Only when playing on mobile, for me iOS. This has been consistent every time I try to sac something since the TMNT update last week. It does not happen on PC but most of my opportunity to play this game in on mobile.
4 votes -
4 votes
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Add ability to auto spend all orbs, or have orbs auto-spend when a pass ends
I always finish my mastery pass and I hate having to spend the orbs one by one every time. I wish there was a button to randomly spend all current orbs, or better yet when a season ends have it automatically auto spend all orbs so those of us who always fully complete do not have to manually redeem them.
4 votes -
MTG Arena
Using mobile platform on an android phone with up to date client. Game freezes during bot matches. It happens always during the bot's turn. It will look like Sparky is trying to make a decision, but will never advance. I have waited until the app times out and restarts. I have not tried to replicate this on PC so I do not know if it is mobile only.
4 votes -
Force of Negation--banned or not? Where did the good art go? And my wildcards
My Force of Negations got taken out of my Historic Deck, and I got a notice saying that it was banned in Historic. I thought it just got unbanned in February? When I searched for them the versions I had are gone! No refund for my wildcards. The only version to craft now is the ATLA version which has straight-up terrible art. Is it banned or not? If so, can we have a refund for our wildcards? Thanks :)
4 votes -
5 votes
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Crash
Android- game keep crashing- freezes up
5 votes -
Cursor size in 4k
Cursor size in 4k is too small. See screenshot. Suggestion: add slider to increase cursor size or 150% - 300% GUI scaling option or both. Best regards
1 vote -
Bug Error or Hacker
"Torch the Tower" didn't exile "Stitcher's Supplier" in that game.
Is this a possible bug or is the opponent cheating?2 votes -
Error Updating Data
Error Updating Data: Please check connection and try again.
Can't load the game. This message keeps appearing.
Fix??4 votes -
Stuck on "Waiting for the Server" on starting draft/entering deck building
When I start a new draft or deck building, the MTGA client gets stuck on "Waiting for the Server" forever.
3 votes -
Text display issues
Cards not displaying text properly.
5 votes -
Feedback option
Whenever a person concedes, give them an option to describe why they conceded. It could have some standard choices like "I was about to lose anyway" or "opponent was too slow", etc. I would like an option for Brawl that lets me say "I quit because the opponent was using Alchemy/cards banned in paper multiplayer EDH" . You could also add a text box where a person could say something like "I hate Mythweaver Poq" or "Primeval Titan is annoying"
With time this could give you some feedback on what players enjoy/don't enjoy about the platform and your choices of format styles and card availability.
Whenever a person concedes, give them an option to describe why they conceded. It could have some standard choices like "I was about to lose anyway" or "opponent was too slow", etc. I would like an option for Brawl that lets me say "I quit because the opponent was using Alchemy/cards banned in paper multiplayer EDH" . You could also add a text box where a person could say something like "I hate Mythweaver Poq" or "Primeval Titan is annoying"
With time this could give you some feedback on what players enjoy/don't enjoy about the platform and your choices of…
5 votes -
Game freezes selecting lands
The game freeze when creating a deck and selecting lands.
Steps:
Complete deck,
Select basic lands,
Go back to deck to save and game freezes.4 votes -
recurring theme with shuffler
noticed a new trend concerning the shuffler, players are just quitting the game when shuffler starts it's ********. I have to admit I have started following suit , I've had a few games where I mulliganed twice and just gave up without playing a card. You guys really need to focus on fixing the exisiting bugs and making the game fun to play again because the road you are going it's becoming stagnant and boring. Your problems start with the pros building speed decks and the meta. The players you want to keep ( the ones spending money more then just during set rotation ) are leaving or stop paying because of the direction you are going with the game. You want to keep the deck crafters as we spend money for wild cards whenever we get a new idea, while meta players just keep the same deck until it gets rotated out (usually years now) . And I brought someone into the game and they quit because of a bug that you guys refuse to fix ( they spent most of thier wild cards as a new player to build the fang/vanille l'cie deck only to discover that the trigger effect of the meld doesn't work , so they quit the game altogether. ) This isn't the first or even the fourth time I've had this happen. Focus more on player retention please, maybe you won't have to keep throwing hail mary's to meet you financial quota. Getting unuionized for a failing product doesn't mean much, especially when you are repeating the mistakes of the past.
noticed a new trend concerning the shuffler, players are just quitting the game when shuffler starts it's ********. I have to admit I have started following suit , I've had a few games where I mulliganed twice and just gave up without playing a card. You guys really need to focus on fixing the exisiting bugs and making the game fun to play again because the road you are going it's becoming stagnant and boring. Your problems start with the pros building speed decks and the meta. The players you want to keep ( the ones spending money more then…
3 votes -
Restless cottage triggers attack when animated by badgermole
Restless cottage triggers attack when animated by badgermole. It should not trigger unless the cost is paid from the land to imprint the ability on the card. I lost a game cause he exiles my graveyard with a cost he did not pay.
1 vote -
Newly aquired cards not being added to inventory
I've had this issue for a while but I wasn't entirely sure but I've just confirmed it now. I collect cards from boosters that dont actually end up in my inventory. I confirm this when I collect a SECOND copy of said card in a later booster. E.G. Zombify from the new Strixhaven. I opened a copy on Arena from a reward booster last week with the new mystical archive treatment but my inventory didnt update. I then aquired a 2nd copy just now from a booster on arena, this second one also noted it was a 'First Time!" pull and it Finally updated my inventory. This has been going on a LONG time but it was hard to pinpoint an exact exmaple because I didn't believe it was happening for a while and when I did start to notice I played infrequently.
I've had this issue for a while but I wasn't entirely sure but I've just confirmed it now. I collect cards from boosters that dont actually end up in my inventory. I confirm this when I collect a SECOND copy of said card in a later booster. E.G. Zombify from the new Strixhaven. I opened a copy on Arena from a reward booster last week with the new mystical archive treatment but my inventory didnt update. I then aquired a 2nd copy just now from a booster on arena, this second one also noted it was a 'First Time!" pull…
2 votes -
freeze
スマートフォン、Xperiaでプレーしています。ラガバンの宝物トークンを割った瞬間にフリーズすることが３回ほど続いています。修正をいただければ嬉しいです。
5 votes -
5 votes
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