MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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947 results found
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Bug/Suggestion
So many problems with newest update. Took 3 hours to get the update to the install part of it. It kept kicking me completely out of arena in middle of updating, then when it finally got to install it froze every time or kicked me out. Then getting into game it went to waiting on server for 15-20 mins until I backed out of game and went back in just to have it freeze several more times. Then when finally got into gameplay it would go to waiting on server after first turn and then kick me out of the…
2 votes -
Your Go Achievement interacting with Leylines
While attempting to complete achievements, I built a deck that has won twice while meeting all the prerequisites for the Your Go achievement, but the achievement has not been awarded. The only possibility I can think of is that the deck includes Leyline of Anticipation, and that it is counting the leyline as having been "cast" even though it is not cast (but instead starts in play).
2 votes -
Obzedat, Ghost Council exile bug for midweek magic event 7/9/2025
During this week's midweek magic event if you get Obzedat, Ghost Council and use the exile ability it does not return on your next upkeep and just vanishes out of exile and completely out of the game. I assume this has something to do with the game mechanics of this week's event, and would also assume this occurs with other similar abilities like Teysa, but cannot confirm.
2 votes -
Option to get priority at normal stops even if I don't have a game action when I have mana
Currently, the game checks whether or not you have an instant or an activated ability and skips your priority at the normal stop points (opponent playing a spell, new main phase, etc.).
This means that the opponent can easily tell whether or not you have an instant in hand and can even tell what instant it is based on how much mana you have and when the stops occur.
Full control is not a solution because adds a massive number of priority steps that don't normally occur even if you have instant speed abilities.
My proposed solution is an option…
2 votes -
Not receiving mastery rewards
So I was wondering if this is a bug, unless something else happens without my knowledge.
But after you complete the Mastery you are supposed to be rewarded a Uncommon prize reward Card for ever level passed 50 correct?Well thats not been happening, I havent been rewarded any cards. I've gone over 8 times so level 58.
Anyone know if this happens to them?
2 votes -
Can't do anything beyond initial screen
When entering the game at first everything is fine, but the second anything else is clicked on (decks, play, store, etc) the game crashes and lags, often showing a black screen or getting stuck on the loading screen. In the rare case that it does load, the lag is so bad that nothing can actually be pressed, so the game is completely unplayable. (On Mac)
2 votes -
Stick Alchemy EOE set advancement in the player profile to cards which can be actually obtained from boosters
Alchemy EOE set advancement takes count of ten rare "tapland" which cannot be obtained form boosters. This choice has the effect to misleading information in Alchemy EOE set advancement in the player profile. The set advanecemnt in my opinion should consider only the cards that can be actually found in the booster packs.
The misleading information resulted me in buying the wrong amount of boosters from the store in order to complete the set.
2 votes -
punti esperienza maestria ridotti
quando completo una sfida giornaliera, non ricevo i 500px per la maestria ,ma solo 25.
come mai?1 vote -
Stasis Snare/Get Lost interaction didn't exile target
Opponent attacked with Elenda, I cast Stasis Snare, Opp Cast Get Lost targeting Stasis Snare. Stasis snare has to resolve onto the battlefield for Get lost to target it, but Elenda never left play and was able to complete the attack as if Stasis snare never entered. it should have exiled her regardless for a moment and put her back in summon sick/untapped. instead she was able to flow through as if Stasis Snare was counterspelled. this is incorrect operations.
2 votes -
Bushwhack Interaction with Protection
My opponent cast a Bushwhack targeting a black snake with deathtouch under their control created by Ophiomancer and my Ureni, the Song Unending which has protection from white and black causing them to fight. The targeting by Bushwhack completely makes sense, however, because of protection and the snake being black it shouldn't have been able to deal damage. The end result of the interaction was both creatures dying, where Ureni should have survived.
2 votes -
Rope when unable to take game actions
If my opponent is going pseudo infinite with no ways for being able to account for interaction I should not be timed out, or roped when I do not get to take my turn. My opponent is playing a deck that hopes to go infinite, I have interactions plain to see and when I attempt to interact with my opponent my game gives me a warning, while their triggers are still in the stack that I am going to be awarded a game loss when I can clearly stop the loop on my turn given the time to. Why am…
1 vote -
Bushwhack Interaction with Protection
My opponent cast a Bushwhack targeting a black snake with deathtouch under their control created by Ophiomancer and my Ureni, the Song Unending (which has protection from white and black) causing them to fight. The targeting by Bushwhack completely makes sense, however, because of protection and the snake being black it shouldn't have been able to deal damage. The end result of the interaction was both creatures dying, where Ureni should have survived.
2 votes -
Sparky since last but one Update
Since the last but one update Sparky has been appearing on the home screen every time it opens. This has not been the first time you've had problems with the pesky sprite.
Accepted she is useful as the tutorial guide for new players, despite the annoying voice, but once play is well beyond the tutorial stage she is completely superfluous for all intents and purposes. Therefore, could you allow all players a functioning button to disable/enable the little pest as and when they see fit?
2 votes -
Perpetually stuck on "retrieving asset manifest"
I've tried all the common solutions:
- Deleting original download folder and reinstalling the game
- Restarting the computer
- Power cycling the router
- Using a VPN
- Connecting to a completely different network
No intervention works, and the game is perpetually stuck on the "retrieving asset manifest" screen.
Every application on my computer functions great except MTGA. In the past when this happened, one of the above solutions worked, but apparently no longer.
2 votes -
MTG game Timeless - Emrakul The Aeons Torn card not correct working wth Static Prison
I played a Game in timeless and i have just played Ghalta the Stampede tyrant and got Emrakul The Aeons Torn out my opponent played Static Prison and coult Target Emrakul The Aeons Torn with it bu on the card it clearly says Protections from spells with 1 or more colors. this is a very clear Error and bug and should not even work. i would suggest fix this emediatly because this makes the card complete broken towards one of the most popular cards in the game
Fix Emrakul please
2 votes -
Quick Draft not detected
Hello! I'm a very new player, so apologies in advance if this is a known issue/something that will fix itself eventually/not the right place to report it/etc, but I have been having some issues with these beginner quest things that new players get, indicated in the main menu by a blue diamond icon. When you click this icon, it's supposed to take you to the event where you're supposed to complete the quest or otherwise progress it. A week ago from now, one of these beginner quests showed up and told me to "Complete 3 Quick Draft matches". It was…
2 votes -
Issues with Tokens of Room Enchantment permanents produced by Taigam, Master Opportunist
To reproduce:
1. Control Taigam
2. For your second spell of the turn Cast Unholy Annex // Ritual Chamber as either room-- As expected the original becomes exiled with suspend and later allows to cast it with either half unlocked for free
-- However, the token copy is invisible on the board, and only shows card text when hovered over, albeit with no card art, just the frame.
-- Additionally, when casting the Ritual Chamber half, its token copy doesn't trigger after entering, and no 6/6 Demon token is made, invisible or otherwise. The Unholy Annex half works just…2 votes -
Remove Crossplay between pc and mobile
This is a very obvious problem and can be solved in an extremely simple way that costs nothing to WoTC. Remove the crossplay between mobile players and pc players to fix this incredibly toxic afk system.
The only argument I have ever accepted for roping is that people close their app without conceding not realizing the game still runs, or disconnects. I have never once disconnected from a game on mtg arena on pc in 5 years of playing the game, this does not apply to this sector of players at all. Why are we being forced to deal with…
1 vote -
Event loss on cancelling matchmaking
Cancelled match making immediately after starting and was assigned a match loss.
Details:
I was playing a quick draft on my iphone of the Aetherdrift set. I completed deck creation and went to start matchmaking. I immediately canceled because I needed to do something before playing matches. I then went back in to event which showed 0 wins and 0 losses. I played one match which I lost and after wards saw I had 2 registered losses. For obvious reasons, I would expect only one match loss since the original match making never changed prompts from searching for a match.6 votes -
Play-in point
I want to be able to spend my play-in points! Ihave more than 500 and cant do anything with it.
1 vote
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