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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3213 results found

  1. Quick draft Duskmourn stucked while using the ability of Marina Vendrell

    In recent games of Quick draft Duskmourn, I stucked while using the ability of Marina Vendrell I cannot open or lock rooms when playing with Marina Vendrell also can not cancel it. And I got pusnished due to time out ,and i lost the game. This bug is so frustrating

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Attacking with a creature 21 or more power

    Achievement in green for attacking with a creature with 21 or more power not able to be claimed. Attacked with a 36/36 Hydra

    1 vote

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  3. Dáin, Lord of the Iron Hills tax not applying on attack

    On multiple occasions, while having "Dáin, Lord of the Iron Hills" on the battlefield and with the Storied mechanic active, my opponents are still able to attack me without paying the tax. This happens regardless of the amount of mana open, even when tapped out before combat. The Storied mechanic itself seems to be working, as the symbol appears indicating that Storied is active once the conditions are initially met, and other Storied creatures work without issue such as "Bifur, Melodic Rider" who was on the battlefield at the same time and doubling triggers. The game seems to be failing…

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Davriel Planewalker not working properly

    After playing Davriel, Soul Stalker; the 2nd and 3rd abilities don't seem to work properly.

    • The 3rd ability worked initially, but the negative debuff stayed on the commander instead of reverting to normal.

    • The 2nd ability caused the screen to freeze somewhat, and the choices could not be picked. (mouse clicks did nothing).

    4 votes

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  5. 4 votes

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  6. new hobbit decks bug

    the challenge keeps resetting without giving me rewards as soon as I get all my wins it will reset.
    Also, all the decks get mana flooded every time this hurts green the most. but the only one really playable is red.

    4 votes

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  7. Explanation text for affinity rule

    For example, "Claws out" has no explanation in the app for "Affinity for Cats" in the starter deck "Cat Attack". I had to search the Internet to learn what that meant.

    3 votes

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  8. Loading, Please Wait...Screen of Death

    After the last couple of updates, I've not been able to get into the game/app. I get stuck on the Loading, Please wait....screen. The only thing thats gotten me into the game/app, is an uninstall/reinstall. You close the app and its game over, it wont open again unless you uninstall/reinstall. Very time consuming for a 4+ GB game. Please fix this.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Unable to caste fierce guardianship to avoid a board wipe despite having commander out….

    Unable to caste fierce guardianship to avoid a board wipe despite having commander out…. The option to caste would not appear.

    2 votes

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  10. "Choose which spell to target" with counter spell ALWAYS == BUGGED AND FAILED COUNTER

    "Choose which spell to target" with counter spell ALWAYS == BUGGED AND FAILED COUNTER.

    I've reported this so many times.

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  11. Client download 1,5 Gb everytime I switch account

    If I log out and then log in with another account, the client downloads a new data package each time.

    3 votes

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  12. Tarkir: Dragon storm; Siege cycle

    The entire cycle of seige cards present their options, do not highlight or allow for selection. highlight their selection when hidding the prompt, stop presenting their selection when unhiding the prompt, and only display their options while hiding the prompt after. All affected cards are rendered non-functional, and placing them on the board forces you to time out your turn. To reproduce this bug, put a seige on the battlefeild. I use the mobile version, I have repaired game files, and reinstalled, bug persists.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. d

    I have encountered a bug while playing standard ranked best of 3. Whenever I attempt to cast glacierwood siege, and the screen to choose a mode pops up, the game doesn't let me choose a mode, and instead I am stuck on that screen as my timer runs down. This has cost me six games of ranked standard. Please fix this. I am playing on an iphone

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Turbo mode

    Can we PLEASE have a turbo mode in historic gameplay. SO sick of the slow play from players when they have 1 or 2 cards in hand (no decision to make) or the blue deck players that take THREE FING WEEKS to decide which of their 15 counter spells to play.
    PLEASE for the love of God put in a turbo mode where you have 10 seconds to play your turn. If that doesn't suit your deck then no need to play turbo. Blue deck players are a MISERY to play against, ALWAYS slow and ponderous.
    Also, it would
    …

    4 votes

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  15. Windseige craig

    When i play windcraig siege i cant pick between mardu or jeskai and it makes me wait till my timer goes out and then it automatically picks mardu for me

    4 votes

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  16. Lower price of Phantom (because that's what it is) Powered Cube Draft to realistic prices

    Powered Cube's price is crazy high for a phantom cube draft. Literally you get better rewards IRL at most events that have powered cubes than on Arena. Also, it was previously priced lower, so it's not like you can't do it; frankly, it's just not enjoyable to play Powered Cube when the stakes are so much higher, and it stifles creativity—every pick you make when the draft price is that high, you're forced to think about the economics of the game, instead of the gameplay. Each potential "do I pick the more enjoyable card?" is balanced against losing 1500 gems…

    3 votes

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  17. Missing UI text

    If my internet is down when I launch Arena (PC desktop, via Steam), then I connect to the internet and in response to Arena's "Please check your connection and try again" message I click Retry , without fail the game UI launches with some text missing, on buttons and most other parts of the UI. The buttons are there, and function when clicked, but are blank. (See screenshot.)

    Closing and reopening Arena does fix this, but it performs a unnecessarily huge download in the process.

    2 votes

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  18. Hobbit starter deck duels stuck on Waiting for Opponent.

    Waiting for opponent endlessly. Cancelling and retrying does not work, nor does shutting the game down, nor does verifying game files.

    3 votes

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    1 comment  ·  Events  ·  Admin →
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  19. planeswalker ability not working

    Options for Davriel, Soul Broker's -2 ability show up, but aren't able to be selected. When they are displayed, the button top right says view browser. When I click it, the abilities hide, and the button then says View battlefield. Something is broken.

    4 votes

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  20. 館への鍵で部屋選択時に対象の部屋を選択できない。

    以前は問題なくできていたが、
    館への鍵で対象のカードを選択したのち、開放する部屋を選択しようとしても、選択できない。
    戻ることもできず、ゲームを中断するしかなくなる。
    手元の再現性は100%。

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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