MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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8826 results found
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Store Error
Store Error - Unknown Error
Attempting to purchase the $49.99 Lorwyn bundle and I get Store Error = Unknown Error
There are only 7 hours remaining to make this purchase.2 votes -
Stuck on opening screen
Stuck on this screen for a few days now, tried reinstalling, Using vpn, unplugging LAN cable, and even used 3rd party apps to cleanly uninstall and reinstall the game.
Im using specs way above recommended for this game with a ryzen 7 7700x, 5060, and 32gb of ddr5 ram with my internet also running at 500mbps
2 votes -
Mastery pass bundle.
I always preordered the $15 bundle as well as the $50 packs bundle. I loved that I was able to save the $5 by preordering and getting some bonuses for it. Now I have to purchase $20 worth of gems to get just the mastery pass. I'm very sad by this change, as having the mastery pass gave me a goal to hit and a reason to log in and play every day. I don't want to encourage WOTC to keep making things more expensive and taking perks away at the same time. So for the first time in YEARS I don't think i'll be participating in the Mastery Pass, and as a likely result I will play less MTG arena.
I always preordered the $15 bundle as well as the $50 packs bundle. I loved that I was able to save the $5 by preordering and getting some bonuses for it. Now I have to purchase $20 worth of gems to get just the mastery pass. I'm very sad by this change, as having the mastery pass gave me a goal to hit and a reason to log in and play every day. I don't want to encourage WOTC to keep making things more expensive and taking perks away at the same time. So for the first time in YEARS…
3 votes -
Daily wins I didn't play
When I logged in for the first time today I was rewarded with 450 gold, and my daily wins were at 3/15.
4 votes -
Sideboard…again
Another new issue with sideboard…
Can’t even play game as sideboard has more than 15 cards 😂9 votes -
Individual card rewards bug
This issue still occurs after the update on 8/20.
Even after the rotation, the ICR spawn range remains the same as before the rotation.
According to community tallies, not a single EOE card has appeared in the ICRs since the rotation.
We have expanded the scope of our investigation beyond community statistics to include social media and message boards, but no cases have yet been confirmed.In addition, WOE, LCI, MKM, and OTJ, which should have rotated out, continue to appear.
Please fix this so that the range of rewards you can receive is correct.https://magic.wizards.com/en/news/mtg-arena/mtg-arena-renewal-rotation
The article clearly states that it will be rotated.https://magic.wizards.com/en/news/mtg-arena/updates-to-golden-packs-and-individual-card-rewards
This article describes the scope of ICRs.The same bug occurred in TDM, and although it was later announced that it had been fixed, the same thing is still happening.
The community has already suffered four Midweek Magic events and over 20 days of daily win rewards.
Please correct this as soon as possible.This issue still occurs after the update on 8/20.
Even after the rotation, the ICR spawn range remains the same as before the rotation.
According to community tallies, not a single EOE card has appeared in the ICRs since the rotation.
We have expanded the scope of our investigation beyond community statistics to include social media and message boards, but no cases have yet been confirmed.In addition, WOE, LCI, MKM, and OTJ, which should have rotated out, continue to appear.
Please fix this so that the range of rewards you can receive is correct.https://magic.wizards.com/en/news/mtg-arena/mtg-arena-renewal-rotation
The article clearly states…9 votes -
Not receiving any Edge of Eternities cards when earning ICRs
My Steam account has earned over 40 ICRs since Edge of Eternities has dropped. Not a single ICR has been an Edge of Eternities card. 99.99% sure the same bug you had in some previous set not dropping has returned that or you bricked my account getting any
10 votes -
weftwalking
Weftwalking says "The first spell each player casts during each of their turns MAY be cast without paying its mana cost", but game does not provide option not to do that
9 votes -
Yargle achievements not being properly counted
Played a UW control with 4 Savannah lions to met the Yargle achievement requirements (only play vanillas). The lions managed to do their job, but Arena did not 🥲
Also, the attacks from Yargle on his day didn’t count for the 93 damage…7 votes -
yargle achievement doesn't trigger
I cast a non ability creature, won the game, but the Yargle achievement didn't fire
6 votes -
Brushwagg
Brushwagg textures missing since this Avatar set update
4 votes -
direct
My arena direct pool for the JPN MH3 play boxes is almost entirely missing.
5 votes -
Pick 2 draft issues
Pick 2 Draft has a number of issues.
First and most obvious, it isn’t the same as a pick 1 with 8 players. The pack rotation is different. The number of packs/players is different. Pick 2 makes it too easy to cut colors in the beginning, making it too easy to draft the colors you want rather than adapting to the pack passed. Not having the option for a regular draft sucks. Pick 2 also increases the chance for double-bomb picks, whereas other players may have 0-bomb picks, thereby widening the gap between player potential through random chance.
Second, not being able to use draft tokens sucks. I received tokens through paid actions that ai cannot redeem. It feels real bad.
Third, having only 2 losses creates a more luck based experience. We’ve all drawn hands with not enough or too many lands. We’ve all lost to bomb mythics that we couldn’t possibly predict due to their low chance. Having access to 3 losses makes it more likely a better drafter/deck builder/player will win more games.
Fourth, with a 4-win maximum, the undefeated achievement (which requires 7 wins in a best of 1 format) is not possible. I just went 4-0 with an incredibly consistent deck. If this were a normal premier draft, I could have had the opportunity to unlock the achievement.
Fifth, draft timer was not increased. This makes it difficult to read and evaluate cards when 2 need to be selected. This is especially true when the set is unfamiliar or on mobile where the interface takes a little but longer to navigate when zooming on on cards to read them.
Sixth, drafting cards directly into sideboard is not easy/possible. This is just frustrating for those of us that like to build as we draft as it takes a few more clicks to manage.
— Off topic: having different card names between physical and arena is terrible. It is confusing (especially as an arena only player) and I find myself wanting to engage with the content less (both playing and consuming media about).
Pick 2 Draft has a number of issues.
First and most obvious, it isn’t the same as a pick 1 with 8 players. The pack rotation is different. The number of packs/players is different. Pick 2 makes it too easy to cut colors in the beginning, making it too easy to draft the colors you want rather than adapting to the pack passed. Not having the option for a regular draft sucks. Pick 2 also increases the chance for double-bomb picks, whereas other players may have 0-bomb picks, thereby widening the gap between player potential through random chance.
Second, not…
7 votes -
Individual Card Rewards Misconfiguration Bug
The individual card reward ranges for Midweek Magic and Daily Wins have yet to be updated more than two months after rotation.
Edge of Etanities and Through the Omenpaths remain unset and unavailable.
And while Wilds of Eldrain, Lost Caverns of Ixalan, Murders at Karlov Manor, and Outlaws of Thunder Junction should have been removed at rotation time, they're still available as rewards.
It is abnormal that a reward mistake has been left unaddressed for two months.
Shouldn't the individual card rewards that were erroneously distributed during this period be corrected and then redistributed?5 votes -
missing card in arena anthology 2
I purchased the Arena Anthology 2, I got far less cards in the unlock animation than I thought,I went to check and I am indeed missing most of the set.
9 votes -
Anthology cards missing from purchase
Just bought Anthology too and I'm missing the following:
wrenn & six
empty the warrens
flame slash
fiery confluence
thought scour
eternal witness
triplicate titan
barrowgoyf
pyrogoyf
rofellos
ignoble hierarch
pyrite spellbomb
currency converter
grist
control magic
life // death8 votes -
Display bug on the card "Demonic pact"
Just play a demon pact deck and watch the display bug on choice already made.I am using a PCWhen i make a choice with demonic pact, only the first choice become grey on the card display. I need to identify in wich order the demon pacts are triggering when i have several on the board, so i can then write down wich choice is made with each demon pacts. That makes my actual and future demon pacts deck UNPLAYABLE. It's a pain in the *ss for both me and the opponent. What doesn't help, is that the display isn't bugged only when you want to read the card, but also when you need to order the trigger order. When several demon pact are triggering and you need choice the order of triggering, the text of the demon pacts are all black, there is no grey text to indentify wich choice have been made.The "demon pact" choice in the text should become grey every time you make a choice. Not just the first time for reading the card, or never work for ordering the triggering order of several demonic pacts.
Just play a demon pact deck and watch the display bug on choice already made.I am using a PC
…When i make a choice with demonic pact, only the first choice become grey on the card display. I need to identify in wich order the demon pacts are triggering when i have several on the board, so i can then write down wich choice is made with each demon pacts. That makes my actual and future demon pacts deck UNPLAYABLE. It's a pain in the *ss for both me and the opponent. What doesn't help, is that the display
3 votes -
Bug
Since last tuesday I can’t use MTGArzena in my mobile (Android)
The last update have failed twice. After success the software worked but il can’t change pages or launch a match or évent.
It stays freeze on loading the page i clicked on.
I have a power cube deck but canette play it
I missed last events
I miss my goals
It becomes really annoying
What can i do to fix it ?
Thanks3 votes -
Crash on android
Sat January 17 first update for Lorwyn Eclipsed, game won't start. On Galaxy s25 Ultra. Crashes after 30 seconds.
3 votes -
Achievements not triggering
I've noticed a trend with achievements not triggering - if it's an achievement that is tracked over multiple games, it seems to be tracked correctly.
However, if it's an achievement that is tracked over one game, it won't trigger correctly.I've noticed this specifically in the "reach over 50 life in a single match" and "attack with 15 or more creatures in a single combat step" achievements.
I've achieved both of these multiple times, in the starter deck duel event.
I know this is a valid event to get these achievements in, as I've earnt multiple other achievements while playing this event.As I said, it seems to work fine with the achievements that are tracked over multiple games, so the issue must be related to the individual game tracking.
I've noticed a trend with achievements not triggering - if it's an achievement that is tracked over multiple games, it seems to be tracked correctly.
However, if it's an achievement that is tracked over one game, it won't trigger correctly.I've noticed this specifically in the "reach over 50 life in a single match" and "attack with 15 or more creatures in a single combat step" achievements.
I've achieved both of these multiple times, in the starter deck duel event.
I know this is a valid event to get these achievements in, as I've earnt multiple other achievements while playing…14 votes
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