MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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10225 results found
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Game Crashes Constantly
All on PC, game crashes when trying to re-roll quests, game crashes when clicking on "Store", game crashes when clicking on "Mastery Pass", game crashes when clicking on "Open Packs", game crashes when clicking on "Decks", game crashes when trying to select a game mode other than "Recently Played", game crashes frequently when in a match, game crashes in between BO3 matches, game won't let me sideboard in cards during BO3 even on android. This has been ongoing for nearly TWO WEEKS, reinstalled multiple times, and changed graphics display to "medium" and "low" has not worked.
10 votes -
WOTC DOESN'T CARE ABOUT THE SHUFFLER
The complaints about the shuffler will go nowhere. They do not care about gameplay. In BETA the shuffler was a constant issue in the forum ( before WOTC closed them because they do not care). The official response of WOTC was " Since both players are exposed to the same shuffler, they have the same experience, therefore, nothing is wrong" The DO NOT CARE about gameplay, game experience, game economy or game mechanics. The DO CARE about MONEY!!!!. Thats all there is to it - they will keep draining the pockets of the idiots that spend real money on worthless pixel products.
The complaints about the shuffler will go nowhere. They do not care about gameplay. In BETA the shuffler was a constant issue in the forum ( before WOTC closed them because they do not care). The official response of WOTC was " Since both players are exposed to the same shuffler, they have the same experience, therefore, nothing is wrong" The DO NOT CARE about gameplay, game experience, game economy or game mechanics. The DO CARE about MONEY!!!!. Thats all there is to it - they will keep draining the pockets of the idiots that spend real money on worthless…
10 votes -
Shuffler sucks
The shuffler sucks yall suck at fixing problems clean house and start over this is an embarrassment. There is zero consistency and the client actively won't let you have more than 4 wins in a row. If you get 4 wins it will make you draw all lands or no lands.
7 votes -
gem reward
When I opened packs that gave me gems, it did not increase my gem total. The same thing happened when I just got a reward of a card that was already in my collection, which should have also awarded gems.
5 votes -
Bug allowed game advantage
Opponent I played against had cast zombify at turn 3, no mana ramp or bonus effects, etc. for extra mana whatsoever. This was a Standard Play game, after he cast also was accompanied by 2 more zombify cards in their hand. Anyone else encounter this bug/hack?
1 vote -
Subject: Game Crashing When Launching or Opening Booster Packs
Subject: Game Crashing When Launching or Opening Booster Packs (Possibly Related to Final Fantasy Event)
Hello,
I’d like to report a recurring issue I’ve been experiencing with MTG Arena. Recently, every time I try to launch the game or open a booster pack, the game crashes and becomes unresponsive. After a few seconds, I get a system message saying the application is not responding.
This issue started happening around the time the Final Fantasy event was introduced, so it might be related. I’m not sure if the event or recent update caused this, but it has made the game very unstable and difficult to play.
I’ve tried restarting both the game and my PC, but the problem still occurs. Please look into this issue when possible.
Thank you for your time and support.
Best regards,
k1r1t0br#43690
Subject: Game Crashing When Launching or Opening Booster Packs (Possibly Related to Final Fantasy Event)
Hello,
I’d like to report a recurring issue I’ve been experiencing with MTG Arena. Recently, every time I try to launch the game or open a booster pack, the game crashes and becomes unresponsive. After a few seconds, I get a system message saying the application is not responding.
This issue started happening around the time the Final Fantasy event was introduced, so it might be related. I’m not sure if the event or recent update caused this, but it has made the game very…
1 vote -
Last time, each update, is corrupted
Each time, we getting an update, so is the same. Crashed or Freezing the screen. Every time is occurring. By new set or alchemy, is saugage.
Please, fixed basically.
1 vote -
I cannot add a fourth copy of a card to my sideboard
This bug has continued to be a major problem when I'm trying to rank up via Best of three. I have been wary of joining any competitive even due to this issue. Please fix this has been going on for over a month.
1 vote -
"thunder magic" have bug
"thunder magic" have bug cant use cant cancel,
"I encountered a bug that prevented me from casting Thunder Magic or canceling it, which caused me to lose the game. Please return my gems."0 votes -
Arena Numbers and text Not displaying correctly
As of the recent arena update, a lot of numbers are displaying as black boxes in all screens on my android phone. Card text is also rendered unreadable, screenshots attatched. I assumed that the problem was with the main screen and tried to play a game (i know what all the cards do by image anyway), which was obviously very hard when none of my information was trackable. I have already reinstalled arena on android after this update because Im going to repair files now and see if this persists but i guess I'd like a refund for this event i was playing in? Do i have to make another post asking for a refund in the event? I should have played a game that i didnt pay gems for to test the bug but it was just the default option.
As of the recent arena update, a lot of numbers are displaying as black boxes in all screens on my android phone. Card text is also rendered unreadable, screenshots attatched. I assumed that the problem was with the main screen and tried to play a game (i know what all the cards do by image anyway), which was obviously very hard when none of my information was trackable. I have already reinstalled arena on android after this update because Im going to repair files now and see if this persists but i guess I'd like a refund for this event…
1 vote -
Prishe's Wanderings card
I countered Prishe's Wanderings so an opponent doesnt seatch his library and still got +1/+1 counter.
I played on PC via Steam1 vote -
allegience
Ravnica Allegiance is misspelled in client. It is spelled "allegience."
1 vote -
1 vote
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0 invalid cards
Playing on PC.
I can't in queue with no invalid cards in decks.
These decks were previously valid, but now, red mark says " 0 invalid cards".-
%E3%82%B9%E3%82%AF%E3%83%AA%E3%83%BC%E3%83%B3%E3%82%B7%E3%83%A7%E3%83%83%E3%83%88%202025-07-11%20201038.png 1776 KB -
%E3%82%B9%E3%82%AF%E3%83%AA%E3%83%BC%E3%83%B3%E3%82%B7%E3%83%A7%E3%83%83%E3%83%88%202025-07-11%20201033.png 1775 KB -
%E3%82%B9%E3%82%AF%E3%83%AA%E3%83%BC%E3%83%B3%E3%82%B7%E3%83%A7%E3%83%83%E3%83%88%202025-07-11%20201026.png 1782 KB -
%E3%82%B9%E3%82%AF%E3%83%AA%E3%83%BC%E3%83%B3%E3%82%B7%E3%83%A7%E3%83%83%E3%83%88%202025-07-11%20201016.png 1768 KB
1 vote -
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dispelling exhale mtg arena not able to pay 2
dispelling exhale mtg arena not able to pay 2 to not counter my spell
1 vote -
サイドボードが編集できない
7月11日より数日前のアプデ後からデッキのサイドボードが多すぎる扱いになって編集できなくなってます。
デッキはエラーのままだけど何故かランク戦には参加できる状態です。
この状況でランクを測るのは極めて理不尽な状態なので早く直して下さい。
1 vote -
Android lag makes game unplayable after recent update
Game is unplayable due to lag on Android. Start the game and it's a slow motion slide show. Already restarted everything is up to date.
1 vote -
sephiroth bug + Zodiark
I was in a brawl match and had just played Zodiark, Umbral God with Sephiroth fabled SOLDIER and another creature. I had 3 triggers from him. I then attacked with him sacking Zodriark but I did not get my 4th trigger. I have the capture logs
1 vote -
rigged matchmaking in normal games
Playing a deck with 0 rares/mythics in normal games, I keep getting matched against decks full of rares/mythics. It doesn't make sense.
In addition to a budget gruul that has cards with face damage and haste, I keep getting matched against lifegain and consul authority like 8/12 games, which doesn't make sense.
The machine is totally rigged, it looks for decks in which the opponent has perfect hands or cards that interact in a perfect way against yours.
The game matches in a really bad way if you're not a youtuber/whale/person with influence.
A shameful system that passes time and doesn't change despite the fact that this budget deck I use has like a 15% winrate in 20 games lolPlaying a deck with 0 rares/mythics in normal games, I keep getting matched against decks full of rares/mythics. It doesn't make sense.
In addition to a budget gruul that has cards with face damage and haste, I keep getting matched against lifegain and consul authority like 8/12 games, which doesn't make sense.
The machine is totally rigged, it looks for decks in which the opponent has perfect hands or cards that interact in a perfect way against yours.
The game matches in a really bad way if you're not a youtuber/whale/person with influence.
A shameful system that passes time and…2 votes -
Game crashing when viewing cards during deck building and during both my premiere draft gamesplaying embermouth sentinel
Game crashing when viewing cards during deck building and during both my premiere draft gamesplaying embermouth sentinel or I would assume any card with searches the deck. I mean I might have lost anyway but it kind of ruined my two draft games there. I couldn't even run the game till I reinstalled it after I got the Android 15 patch I'm on a Motorola 2023 edge Plus android 15
2 votes
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