MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9355 results found
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Great Performance by the Shuffler!
Love getting ****** on lands EVERY match!!!
2 votes -
Server disconnect and immediate reconnect resulted in recorded loss in Quick Draft Tarkir: Dragonstorm
Short version: Sudden ten second disconnect and reconnect resulted in recorded loss in a game I was about to win, making me suspect possible hack. Log attached.
Long version for trouble shoot: I was playing Quick Draft Tarkir: Dragonstorm and won my first game. Then in the second game, I was clearly winning when the server disconnected briefly. The disconnect only about five seconds total, but when it reconnected, I was back in the Quick Draft lobby. I immediately hit the play button to try to reenter the game, but as I did I noticed I had a loss recorded that wasn't there before and the button said "Play" rather than "Reconnect" or whatever it usually says when trying to reenter an active round. Sure enough, it connected me to a new opponent rather than the game I had been actively playing less than ten seconds previously. And I still had all my timers remaining so definitely no chance of a timed loss, even if it had taken several minutes. I have had to reconnect, or even restart the game, in the past and was able to rejoin games without issue, but this time it just instantly recorded the loss. My internet has been very stable lately other than this, and the timing was very convenient for the other player as I was about to win, making me suspect a possible hack.
Thanks! I appreciate how well the game usually runs!
Short version: Sudden ten second disconnect and reconnect resulted in recorded loss in a game I was about to win, making me suspect possible hack. Log attached.
Long version for trouble shoot: I was playing Quick Draft Tarkir: Dragonstorm and won my first game. Then in the second game, I was clearly winning when the server disconnected briefly. The disconnect only about five seconds total, but when it reconnected, I was back in the Quick Draft lobby. I immediately hit the play button to try to reenter the game, but as I did I noticed I had a loss…
2 votes -
had someone destroy a land card with a destroy artifact card
someone use abrade to destroy sand stepped citadel so it said destroy target artifact and the card was a land i rechecked and it was listed as just a land
1 vote -
Magic Arena Kicking me From Games
Magic Arena frequently kicks me from games and sends me back to the home screen. In such an event, quitting out of Magic Arena and reopening it will sometimes load me back into the game, but it will likely kick me again after even a single game action. This is so extreme that sometimes, when I have an instant in hand, it will repeatedly kick me after passing priority several times in a turn. In a recent game, I repeatedly attempted to quit out of and reopen arena, and it did load me in several times, but not even for enough time to hit pass turn or take a game action, and as a result I was given a loss in the draft I was in due to timer running out. This issue has existed for some time and has been reported before with no fix.
Magic Arena frequently kicks me from games and sends me back to the home screen. In such an event, quitting out of Magic Arena and reopening it will sometimes load me back into the game, but it will likely kick me again after even a single game action. This is so extreme that sometimes, when I have an instant in hand, it will repeatedly kick me after passing priority several times in a turn. In a recent game, I repeatedly attempted to quit out of and reopen arena, and it did load me in several times, but not even for…
2 votes -
Unabe to Scream Ignored, Game Lost
Opponent's Mossborn Hydra was enchanted by my Unable to Scream, removing all abilities, including trample, I lost the game due to Mossborn Hydra trample damage.
1 vote -
achi
Necromastery achievement is bugged. I've reanimated Atraxa, Grand Unifier in standard using Zombify, The Cruelty of Gix, and It Doesn't Add Up, and haven't been awarded the achievement.
1 vote -
I couldn't play instants and flash creatures
I was playing against a gruul deck and when they attacked the game didn't give me priority to play a sunpearl kirin who could block a creature and bounce an enchantment I needed to play next turn and ended up costing me the game, I tried to submit the log but this msg appeared "I you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB" and the log is 60mb
2 votes -
Tishana's Tidebinder not working on prismatic bridge
hello i countered prismatic bridge enter ability with Tishana's Tidebinder but the enchanment triggered again the next upkeep.
0 votes -
2 votes
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Brawl Hand Smoother
Remove the hand smoother from Brawl, please. It is not needed. Moreover, as it's not a competitive format in any capacity, adding a function that was touted as an improvement to competitive best of 1 play to a non-competitive format is asinine.
The hand smoother causes most games with the same brawl deck to feel the same, as it ends up forcing the same dozen cards down your throat every game, killing the whole idea that I put 60+ unique cards in my deck to see and play with. I did not make a 100 card singleton deck to see the same dozen cards every game. It becomes quickly uninteresting.
Remove the hand smoother from Brawl, please. It is not needed. Moreover, as it's not a competitive format in any capacity, adding a function that was touted as an improvement to competitive best of 1 play to a non-competitive format is asinine.
The hand smoother causes most games with the same brawl deck to feel the same, as it ends up forcing the same dozen cards down your throat every game, killing the whole idea that I put 60+ unique cards in my deck to see and play with. I did not make a 100 card singleton deck to see…
2 votes -
Game exits to home screen
Starting a few weeks ago, I've been experiencing game crashes on mobile (Android), but the app doesn't actually crash, I just get booted to the Arena home screen. If I start a new game, I can search and enter a new game. But if I exit the app and reopen it, I'll return to the game I was playing.
This probably is debilitating and I can't play until it's fixed.
5 votes -
Osteomancer Adept not letting me forage by exiling 3 cards from my
Osteomancer Adept wouldn't allow me to forage by exiling creature cards from my graveyard after selecting a card to try to play.
4 votes -
Not able to cast even with plenty of mana
Playing colorless ugin brawl , even with plenty of mana can’t cast cards throughout multiple games , nothing on the board , graveyard or exile states cost or can’t cast effect. Please fix this bug
2 votes -
Auto loss after locking the Phone screen
Auto loss in Sealed.
I locked my phonescreen(iOS) for about 5 seconds and after reconnecting I got sent back to the Eventpage with a loss.2 votes -
Paradox Engine is still not banned in brawl?
Surprised this awful card still isn't banned. Will continue posting every time I see one. It's banned in EDH for a reason. Always leads to the most uninspiring gameplay.
2 votes -
Paradox Engine is still not banned in brawl?
Surprised this stupid card still isn't banned. Will continue posting every time I see one. It's banned in EDH for a reason. Always leads to the most uninspiring gameplay.
2 votes -
2 votes
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Card elements not loading properly
During gameplay, about 2/3 of the games I have been playing recently are displaying with only card text, and outlines of the card frames. Card Art, backing texture, and some frame elements are not displaying correctly. See screenshot of opening hand. During gameplay, cards will sometimes load their textures for art, etc, but mostly stay as text + highlighted frames when selecting cards. Method of play: PC.
2 votes -
Connection problems
Once again, today there was a problem connecting with Arena from iPhone. Once again for no reason and without warning the client loses connection during a game. Once again the problem is not with the device, which is the latest iPhone model available and does not present these connection problems when using other applications. Please try to solve this serious problem, because it makes it very difficult and problematic to continue playing Arena and massively ruins the gaming experience.
9 votes -
Fullscreen mode does not remember previous resolution
Fullscreen does not remember previous resolution.
In past versions, exiting full screen mode would return the PC client to its previously chosen resolution . For example, I play on a 4k monitor, but in windowed mode, I play in 1440p. Last year, when I would exit full screen with the keyboard shortcut, the screen would return to its former size, but at some point, it just started becoming a window with the screen's full resolution. I play on three Windows devices, running both 10 and 11, and the behavior is the same. This makes playing the game in full screen far more of a pain, and I avoid something I used to do constantly, lessening my enjoyment of Arena.
Fullscreen does not remember previous resolution.
In past versions, exiting full screen mode would return the PC client to its previously chosen resolution . For example, I play on a 4k monitor, but in windowed mode, I play in 1440p. Last year, when I would exit full screen with the keyboard shortcut, the screen would return to its former size, but at some point, it just started becoming a window with the screen's full resolution. I play on three Windows devices, running both 10 and 11, and the behavior is the same. This makes playing the game in full screen…
11 votes
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