MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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6008 results found
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Karakyk Guardian Not Losing Hexproof
Opponent had a Karakyk Guardian in play and cast Piercing Exhale, causing the Guardian to deal damage to one of my creatures. The issue is that the Guardian did not lose hexproof so I was not able to kill it after the spell resolved.
39 votes -
Death by Vanilla achievement not being completed after requirements fulfilled
The Death by Vanilla achievement (new in the Yargle Day update) is not being completed even though I have won two games casting only creatures with no abilities. The only creature in my deck is Yargle (a vanilla 9/3) so I should have completed this twice.
40 votes -
Sound Not working in n iOS
The 9/10/25 update yesterday broke the sound on iOS. I can hear music but no effects from the gameplay. Please fix this bug. It has made sound a distraction.
36 votes -
Wrong mastery packs
On level 4 of Lorwyn mastery pass i got 3 Edge of Eternities packs instead of Lorwyn packs
19 votes -
Tutorial popping back up after latest update
Every time I get to the main menu the tutorial spark is telling me I'm going to be a good planeswalker. I already completed that portion months ago, and it is annoying after the latest update.
22 votes -
Death by vanilla achievement not counting
The new "Death by Vanilla" achievement through the yargle event did not count after winning 2 games.
The first i had played 5 vanilla creatures total but i had given one of them hexproof until end of turn, so im not sure if that disqualifies it.
The second game i played 7 vanilla creatures total and went out of my way to make sure not to give them any abilites whatsoever and it still did not count.
Being that this is a timed event, it needs to either be fixed asap or the time needs to be extended
46 votes -
Etali, primal conqueror bug
Etali, Primal Conqueror is bugged.
His ability resolves, each player exiles cards from their library. Then text appears saying “Cast any number of cards…”, but the only option is the orange button saying Resolve. When you click it, nothing happens - the castable cards stay in exile.
37 votes -
Benevolent River Spirit manifested
when Benevolent River Spirit gets manifested it asks for 5+UU mana to turn it face up, its not how its supposed to work.
25 votes -
Can't cast Lightwheel Enhancements from graveyard
I'm playing Aetherdrift Quick Draft, discarded Lightwheel Enhancements to graveyard, got max speed but can't cast it. Other max speed cards work. Pretty detrimental to how match is going
43 votes -
Hare Apparent
You cannot play with more than 1 Hare Apparent in Brawl now.
42 votes -
Spark is back
The stupid spark for new players is back in what I assume is a bug with the latest update. It is really annoying and there is no easy way to turn it off forever. It was so annoying I decided not to buy gems and draft in case it appeared there.
Please fix.
24 votes -
"What an adventure!" Bug
that weird light thing keeps popping up every time I hit home, it tells me “What an adventure!” You're well on your way to being a great plainswalker" “You've got a quest! If you complete it, you'll get a reward.” “click here to play a game.”
if you click on it then it opens up the web client and direct you to https://www.boxlunch.com/pop-culture/shop-by-license/avatar-the-last-airbender/?cm_mmc=WEB-_-EXT-_-PRS-_-MAGIC
Is this a scam and why is it showing up after every single time I arrive at the menu? ie: every time after a game
20 votes -
bug: client refusing to begin games
5 games in a row the MTGA client refuses to allow me or my opponent to begin the game. Player.log attached.
20 votes -
Can't return to my deck from deck detail page in Sealed deck building
I'm currently playing an Avatar BO1 Sealed on my Samsung Galaxy S20 5G FE and the following issue came up:
During deck building I switched to the deck detail page to see how many creature and spells I had in the deck and how the colors were distributed. From there I couldn't return to the deck building page. Whenever I tap the return button it opens the deck name changing window.
25 votes -
Some sounds are missing after latest download
After downloading the latest data this morning, in the menu or whenever I play a match, most of the SFX sounds are missing. This includes; navigating the main menu, placing cards, destroying cards, applying enchantments and damage when attacking either a card on the battlefield or a player.
32 votes -
sparky wont go away
Same problem as some others, Sparky is stuck on the same part where she tells me good job im on my way to becoming a great planeswalker, and that I have a quest.
24 votes -
Spark continues after tutorial is done
Spark continues to float around and talk after tutorial pointing to nothing and generally ruining the game.this happened after Dec 10 update. It appears to be stuck in a loop as if I was in a completely different menu screen right after I finished the training months ago. Please make this stop
23 votes -
All my companions are missing
All my companions are missing when I try to access them through the appearance customization screen in deckbuilding. I have ran in-game fixes and reinstalled twice. Please help!
18 votes -
Winter Sale 5 Full Art Lands not appearing
I was looking at the winter sale bundles available and when I realized it was a twelve days of christmas thing, i wanted to look at what each day's sale was. I purchased the ones for days 2 and 3, then I could see what was for days 1, 4, 6, and 7 (current day). However I can't see 5, which I looked up was 5 full art lands. I thought maybe I purchased it and somehow forgot, but cannot find them when I look at the card appearances I have. I saw on Reddit that many other players have…
14 votes -
etali
i can't cast the spells i get from Etali, Primal Conqueror etb trigger in brawl. Rendering Etali useless. It just says to resolve casting the spells without paying their mana costs, but i hit the resolve button and nothing happens and i get no effect.
39 votes
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