MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3281 results found
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Lorwyn Mastery pack containing wrong cards
Bought the Mastery pass for Lorwyn Eclipsed, received what looked like 3 Lorwyn Eclipsed packs (granted for level 4), but they contained cards from Edge of eternities instead???
23 votes -
Transmogrant's Crown
Transmogrant's crown will let you play the card but won't let you equip it to anything. It gets stuck on a screen that says surveil and gives you a few options but you can click on any of them.
15 votes -
Transmogrant's Crown Card Bugged
Transmogrant's Crown card currently is broken. After playing the card, when trying to equip it bugs out and none of the button's work. It doesn't matter if you have enough mana. It's stuck on the screen to pay its mana cost to equip
16 votes -
Force of negation copies i had crafted disappeared.
Hi. After the last patch that included Secrets of Strixhaven bundle, suddenly i can't use the Force of Negation versions that i had crafted in Historic. When i load a deck that had force of negation, it automatically removes it from my decks and i can't use my versions of that card in historic. can you please help me?
Kind regards.13 votes -
Daily quest never show up
Hello,
I have started to play mtg Arena one month ago and daily quests never show up. I have completed all tutorials and done a lot of plays in ranked and not ranked. Every day I can see the countdown of the next daily quest, then it reaches 0 and start again but I have never received any daily quests. The 2 other slots always have the achievements (see screenshots). I have no issue for weekly quests.
I have the same issue on pc and android. I have already restarted the device, no change.I have invested real money in this game but this big bug is impacting my play a lot, more than 10 000 gold I have missed so far. For me it's not acceptable and I need a solution asap.
Thanks for your help.
Hello,
I have started to play mtg Arena one month ago and daily quests never show up. I have completed all tutorials and done a lot of plays in ranked and not ranked. Every day I can see the countdown of the next daily quest, then it reaches 0 and start again but I have never received any daily quests. The 2 other slots always have the achievements (see screenshots). I have no issue for weekly quests.
I have the same issue on pc and android. I have already restarted the device, no change.I have invested real money in…
14 votes -
Sideboarding not working
Since the new update this morning, I am unable to remove cards from my deck during sideboarding. I’m on an iPad and it’s though the client doesn’t recognize my finger taps.
13 votes -
Can't find mystical tutor and enlightened tutor on his mirage versions.
Hello, y crafted enlightened and mystical tutor on her old style mirage versions and I can't find it.
17 votes -
Unable to Login/Authenticate
Game is not allowing me to login to any account. Keeps saying Unable to Login/Authentication failed for <account name>: Timeout.
16 votes -
iOS don’t have an update on 5/27/2026 so I can’t play the game.
Whenever I try to open the app, it tell me that I have an outdated client version, and that I need to update the app, I click okay, like I have a million times before, and like usual it takes me to the App Store, but in the App Store it just says Open, where it usually says Update, if there is an update available. I’ve tried refreshing the screen, closing and restarting both apps, and also my phone, nothing works, and I am unable to play the game because of it.
12 votes -
Secrets of Strixhaven preoders missing
Secrets of strixhaven preorder bundles are missing
10 votes -
Rank Bugged
My ranks both on ladder and limited got set to spark rank. I played multiple games in mythic on ladder and no matter if I win or lose my rank does not change and stays at 94% mythic.
16 votes -
Add Planar Standard format to Arena
Planar standard is a fan format comprising of Foundations plus the in-universe sets from the last two years. It provides a welcome relief to those who would rather opt out of Universes Beyond. This format would be a great addition to MTG Arena. More details can be found here:
https://www.reddit.com/r/mtg/comments/1oe0x3c/type_2_becomes_planar_standard/
18 votes -
Game unplayable on Android since last update (Tuesday FEB 24)
Numerous game actions (i.e. death of a creature, selection on a modal spell, creation of tokens etc) lead to game freezing and no possible action on any button/object, without warning (so you realize it when it's already stalled for 10-20 secs). Need to restart client each time, leading to additional waiting time (30 - 120 secs) and game losses. Game is largely unplayable due to this issue, which happens multiple times in a single game. Restoring files etc doesn't work.
19 votes -
ECL Mastery Pass rewards wrong packs
In the new Lorwyn Eclipsed Mastery Pass, when you reach Level 4, you are supposed to get 1 ECL Card Pack as the free reward and 3 ECL Card Pack with the Mastery Pass unlocked. However, you get 1 ECL Pack and 3 Edge of Eternities Card Packs, as you can see in the screenshots.
20 votes -
Bug bug after the update on 02/24/2026
Magic: The Gathering Arena is repeatedly crashing during matches on Android. This started happening after the last update on February 24, 2026. This negatively impacts the player's experience and performance. Please fix the error; as it is, I don't risk playing any events that use gold or gems. Even the standard game has become an unpleasant experience due to the crashes, where in the middle of a match I have to close the app and restart it to try and solve the problem. I've already reinstalled the app and the bug persists. Please fix the problem.
20 votes -
The game freeze if a token is sacrificed
The stupid game freeze if a token is sacrificed (i.e. food, clue) and no action can be taken. Even the option button disappear
19 votes -
Mastery
Mastery Pass Reward Bug: Level 4 of Lorwin Eclipsed Mastery gives me 1 Lorwin Booster and 3 Edge of Eternities boosters instead of 4 Lorwin Boosters
20 votes -
App not working with new iPhone update
New iPhone update - MTG arena app not loading and does not have an app update to install from App Store. Help.
11 votes -
not getting daily quest
I have been playing for two weeks now and have not got a single daily quest so far. The timer expires and nothing happens. Wotc support havent done anything about my ticket regarding this matter, btw.
17 votes -
Token sacrifice crashing the game
Everytime a token is destroyed or sacrificed, my game freezes and Ican't keep on playing. Even conceding doesn't seem to work
17 votes
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