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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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947 results found

  1. Bulwark Ox Hexproof Failure Against Stasis Snare

    I had four creatures in play, but only two are relevant to explain this bug. I had Bulwark Ox and Caradora, Heart of Alacria out on the board in a standard best of one match. Caradora had two +1/+1 counters on it. My opponent played stasis snare, targeting Caradora. In response, I sacrificed Bulwark Ox to give all my creatures with counters Indestructible and Hexproof. Despite the sacrifice trigger resolving, Caradora was still exiled under the Stasis Snare. My opponent controlled no effect that would have negated Hexproof such as Nowhere To Run so, from my understanding of the rules,…

    1 vote

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  2. 1 vote

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  3. Share deck with friends

    Hello,

    I wanted to ask whether there are any plans to introduce an option that allows players to share their decks directly when challenging a friend?

    It seems like it would be a great addition to the social and learning aspects of the game.

    1 vote

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  4. Allow crafting of power and other "cube only" cards

    It would be great if we could craft cards in the Powered Cube so we can play our favorite cube decks against our friends. They don't need to be legal in anything but freeform, just as long as we can use them in direct challenges.

    1 vote

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  5. Bug Report, Losing due to Opponent Counter Timeout

    In a lifegain v lifegain match, they were recurring 500 or so +1/+1 counters through several different cards that give counters on lifegain. They used 3 of their timeouts and then it started taking my timeouts when there was nothing I could do while they were getting their counters on their creature card. I tried to tap mana or some action to stop this but nothing worked and then I was warned that I would concede if I did not act (again, literally nothing I can do on 500 triggered events). After every last counter triggered, the match immediately forced…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Green mastery objectives met but not logged

    Completed 2 green mastery. 6mana spent with only 3 land in play and attack with creature over 21 power. Neither were logged as completed and rewarded. What am I doing wrong?

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Match did not update.

    Won game, I did not get ranked status or quest completion.

    1 vote

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  8. Locked out of Ranked and some play modes

    I was playing a Ranked match, I unlocked Quick Draft at the end of the match. Now I can only access 3 modes: Jump In, Jump In Final Fantasy, Quick Draft Final Fantasy. My dailies and weeklies work fine. The Quick Draft quest is bugged (already upvoted that idea). So either I have an issue with my account and I'm locked out of Ranked and some other modes that I had already unlocked or I need to complete the Quick Draft quest (which is bugged) to gain access to my other modes again (including RANKED). Contacting support sent me here,…

    1 vote

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  9. Lost out on rewards due to bug not recording game Win and “you don’t give out rewards” is garbage.

    When a customer loses out on a reward, item, etc. due to a failing on the part of your game and not of their own, your policy should be to compensate the player for that problem with your game and not be “we don’t give out gold, wild cards…”

    As a player, my time can be sporadic at times and it is rather troublesome to 1) not receive a quick turnaround (such as with limited duration events) and 2) be punished for failings on your game’s side that cause results to not be recorded.

    In this instance, my opponent conceded…

    1 vote

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  10. Horn of Gondor stops making tokens

    Horn of Gondor stops making tokens.
    Had that + token doublers out (Ojer taq & anointed procession i believe), after around 225/250 tokens it just stopped making any, UNTIL other tokens were made, then after words, when it should have made 500+ tokens, it made 4. Also had cards that made me gain life when creatures enter the battle field, not sure if that has anything to do with it. No triggers were present to get rid of any effects, HoG still showed 200+ soldiers were present on the battlefield.

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  11. Howlsquad Heavy's max speed ability is being ignored when all lands are tapped out, passing phases automatically, denying use of Howlsquad

    There is a bug with Magic Arena failing to recognize a player can tap their Howlsquad Heavy for mana when you have Max Speed. It is easiest to reproduce when all lands are tapped out and you have mono red cards you can cast that cost equal to or less than the number of goblins on the board that you control.

    When Howlsquad Heavy is on the board, untapped, and does not have summoning sickness, the game is incorrectly passing priority to the other player through all phases when your lands are all tapped out, even when you have cards…

    1 vote

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  12. Bug - Hand didn't display at start of match during quick EOE draft

    Completed pack drafts, made deck, completed first match. Second match my "hand" didn't display at all when choosing to keep or mulligan. Hit "keep" to try to trigger it but didn't work. My hand showed the cards but only the back of them so I couldn't see what I had or what to play. Lost out on my run due to bug.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Elven Bow inconsistent cost

    Elven Bow costs an inconsistent amount of mana to create a 1/1 Elf token and attach the bow to it. Sometimes it costs 1, sometimes it costs 2. From what I can tell, there's a "bonus version" of the card with the cost of 2, but there's no way to specify which version you want to appear in your deck, so it defaults to costing 1 except when it's most inconvenient. Or possibly when directly challenging a friend.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  14. random disconnects

    had a few random disconnects in the middle of the game, and when I finally get reconnected any progress on dailies is gone. You really should fix the bugs and the shuffler then you wouldn't have to start down a path to kill your game.

    1 vote

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  15. Fix Item Exclusivity in Adventurer, Spark, and Planeswalker Bundles to Preserve Arena’s Clean F2P Model

    MTG Arena has one of the cleanest free-to-play models in existence. From the first minute, the game teaches a simple, powerful rule:

    “If you play, you can earn everything.”
    Money only saves time.

    That rule is Arena’s identity. It’s why the economy feels fair, why progression feels meaningful, and why spending money is optional instead of coerced.

    Right now, the only blemish on this nearly perfect system is three bundle-exclusive items:

    • Adventurer Bundle
    • Spark Bundle
    • Planeswalker Bundle

    These bundles are the entire issue. Everything else in Arena is earnable. Packs, drafts, even most cosmetics can be acquired without…

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  16. Undefeated achievement not granted

    I completed a sealed event with seven wins and zero losses, but I did not get the undefeated achievement

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  17. Enduring Courage

    Enduring Courage not giving Haste and +2/+0 to creatures entering battle field. Completely ruined the match. Played 2 creatures over two turns, neither triggered.

    1 vote

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  18. Progress UI not aligned on Desktop

    Premiere limited event progress indicator is misaligned. Fins do not show as complete, and current progress does not match fin alignment.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  19. Incorrect mastery rewards

    I was supposed to receive two mythic FF card rewards at mastery level I just completed but got 25 coins and a vampire gourmand. Help!

    1 vote

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  20. Longer wait times with certain Brawl commanders

    If I play Brawl with Sythis or Calix, Guided by Fate as my commander, I have to wait much longer in the queue than with any of my other decks. If this is because these commanders are powerful and there are fewer people playing in this bracket, please consider tweaking the matchmaking. I would much rather play immediately against a challenging deck than wait around to play against a weaker deck. Thanks for your time.

    1 vote

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