MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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4136 results found
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Roiing Dragonstorm Borderless Card Style Bug
I wanted to report a rather annoying graphical bug involving a specific card I use often. As you can see from the attached screenshots, I purchased the alternate art for the "Roiling Dragonstorm" card using in-game gold. When held in hand, it displays perfectly (first screenshot). However, when played and placed on the battlefield, it displays with a rather pronounced and very unsightly black border at the top. This doesn't happen with the regular art. Is this a known issue with certain types of alternate art, or is it normal?
3 votes -
Create new format BRAWL, not use cards Alchimy, kill format
Create new format BRAWL, not use cards Alchimy, kill format
4 votes -
Sparking and no daily quest
Sparking keeps appearing in “You have a quest to complete” every day, and the daily quests are not showing up—only the 15-win missions are appearing.
3 votes -
Time penalty for players roping
MWO gives an increasing time penalty for players who rope. It's easy if you timeout the next game you play gets a 1 minute penalty, then a 3 minute then a 15 minute etc etc. It's wastes so much time waiting for some spoilt brat to show you what a bad sportsman they are.
4 votes -
Lasting Tarfire not triggering on opponent's turn
I was just drafting and I built my whole deck around Tarfire getting double triggers, but it wouldn't trigger on my opponent's turn when I blighted with the two mana 1/3 goblin that taps on their turn. It lost me all my matches
3 votes -
bug
When I try to add “Koma, Rescue Bestie” to my deck, it says that my deck is invalid in the Brawl format. Also, I can’t change companions.
2026.56.6.11336.12369693 votes -
Hexproof from Octopus Form did not trigger
The Hexproof from Octopus form didnt trigger in my game when the enemy copied the usage of my Heartless Act I played.
So I played Heartless Act, they played a red card that allows them to choose a new target for the ability, so on the stack I used Octopus Form to give Hexproof to my only creature, and then they were still able to effect and kill my creature which cost me the game in my best of 3 draft. Cool waste of money. Thanks WOTC.2 votes -
Paypal Store purchase dosnt work
When attempting to purchase anything from MTG Arena with Paypal option on infinite loop ...enter Username enter Password, thats all I get I only have paypal option as i do NOT have a credit cards only a savings debit card they dont work i have submitted this info 3 times under technical problems NO response in weeks I emailed their 3rd party people via messenger that run/control their payment system Wizards know of this issue and have yet to do anything about it.
14 votes -
acheter des gemmes
Impossible d'acheter des Gemmes sur mtg Arena (windows).
Un message apparait : Your browser is incompatible with the 3-D Secure authentication.Que puis je faire ? (mise a jour arena faite, mise a jour browser faite)
5 votes -
no wildcards refunded after bans
no wildcards refunded after bans, and I crafted all
3 votes -
After update my game isn’t loading
Since update game won’t load
3 votes -
Profile for Pioneer Masters Does Not Agree With the Deck Builder
My Profile says that I have not yet fully completed the Pioneer Masters set, but the deck builder does not show any more cards that I need to craft to fully complete the set. I have a four of everything according to the deck builder. The same thing can be said about the M19 core set as well.
2 votes -
Color challenge
Doing the color challenge as White vs Green, there's always a point at which my opponent's turn just doesn't end. Sometimes soo er' sometimes later.
5 votes -
I am receiving constant congratulations for reaching Spark or having a quest every time i return to the home page for Arena.
Every time I return to the Arena homepage as long as I've played one match that day, I get greeted by the spark again. spark tells me either that i have a quest or congratulations for reaching Spark rank again, despite being months since I hit Spark and progressed to actual ranked play. This happens on the Android app and on Windows. It would be lovely to have a toggle in the menu to turn off tutorial support just so we could turn this off since it seems to be a perennial issue for the service.
3 votes -
time out for token triggers
There are a lot of posts stating that there is an issue when token doubling causes an exceptional amount of stack triggers.
I have a proposed solution in your coding:
You should treat any trigger that is
-a duplicate
-repeated more than 10 times in a row with no interceding trigger
-stacks on top of such a trigger
-the 250 token limit has been reachedThen, ask each player in succession of priority whether they want to break the "infinite loop triggers", acting as if they are infinite.
Give the players a "stop point" (i.e.- after how many triggers would you like to place a stop?) and each player gets ONE interaction to stop the loop if so desired.
during THIS interaction, keep the timers active as normal.
once each player has responded, pause the clocks and resolve the triggers (and skip the visuals before and after the "infinite loop" stop)
then, restart the clocks. This should reduce server lag, as I am sure that the visuals of tracking the triggers while also representing them visually becomes a bandwidth hog. If you could get both players to trigger an override once it has been determined that neither player wants a delay-of-game to end their next turn or force a concede to their opponent, and would opt to skip visuals in favor of a more interactive gameplay experience, you would not only fix the issue, but allow the players to have a say in the event that they wanted most, but not all of the triggers to resolve before an interaction (as, when a player can deal 10 damage if the opponent has exactly 10 life, but then waiting until "gain life" triggers got the opponents' life total to exactly 10 and then breaking the chain to interact).
You will also reduce server lag and improve the overall player experience.
I am proposing a solution because this interaction has lost me several ranked games where I should have won on my next turn (or later in the saem turn), but the timeouts have caused me to pass through the end of my turn and/or concede on my next one - WITHOUT ANY USER INPUTS.
so, I am penalized for allowing the game to do what it does within the rules, but the engine you have built can't run the game you have built.
Please address this issue - it also lost me games in the Historic Metagame Challenge, meaning decks that win are underrepresented because they don't win when played inside arena, but DO win elsewhere.
To reproduce this, play two lifegain decks against each other, then, have each player play a creature that scales with lifegain (ajani's pridemate, voice of the blessed, etc.) or one that scales with creatures that enter (skyknight squire) - or both (as is common with some of these decks). Then, give an ocelot pride or an exalted sunborn offspring and play them. If each side has a life-gainer out (soul warden, authority of the consul, Case of the uneaten feast, etc...) then when the token-double-double-double-double effects start to stack, the game will keep both timer clocks running.
BUT, whoever had priority when the triggers BEGIN STACKING loses the game...
...non-negotiably. Every time.
When over 1,000 triggers hit the stack, mainly because several permanents are reacting to the 250-token limit's triggers, your engine's protocols break down completely - likely due to the bandwidth surrounding accurately tracking and representing the triggers VISUALLY.
The only exploit you could have is if someone knew this to be true about your software (as I do), and chooses to let the triggers run... but if they set a stop point, you could skip to that point, ask that player again, and if they had no interaction, skip to the end.
and only the player who stopped the cycle of triggers would have their clock run - and only during the cycle's interruption.
otherwise, the "battle clock" that governs game time would not run for either player until the trigger cycle has resolved.
I welcome your feedback to my thoughts for how to solve this pervasive and persistent issue.
There are a lot of posts stating that there is an issue when token doubling causes an exceptional amount of stack triggers.
I have a proposed solution in your coding:
You should treat any trigger that is
-a duplicate
-repeated more than 10 times in a row with no interceding trigger
-stacks on top of such a trigger
-the 250 token limit has been reachedThen, ask each player in succession of priority whether they want to break the "infinite loop triggers", acting as if they are infinite.
Give the players a "stop point" (i.e.- after how many triggers would…
3 votes -
card style
Card style from mastery for the latest set, Lorwyn Eclipsed, is not applied in the draft at all :( . I am player, that apprieciates art, that is in this game and this is a big miss for me.
(Yes, I didn't like Through the Omenpaths quickly cooked art at all. Lorwyn is beautiful, though <3.)
1 vote -
Hide Alternate Art - Bug
I have the “hide alternate art” checked in setting, yet it is very common for alternate art to still appear, and I have to click the “view simplified art” button. The accessibility on most alternate art is garbage, the words are on top of the art, making it very difficult to read even without visual problems or reading disorders such as dyslexia. I would like the “Hide alternate art” to actually work, and only ever see the original, simplified version, not the hideous digital version that I can't read.
3 votes -
Master Pakku Translation Bug
I did lose one match, another 8k gemns entry fee because of translation error english to portguese in Master Pakku
In english it says “when it became TAPED” in portugese says “when it became UNTAPED” this terrible mistake FROM ARENA'S TRANSLATION made me take a bag game decision based on wrong information, more portuguese leanguage people sufered this and we all was talking about on discord
5 votes -
quick draft
Quick Draft rewards not progressing - Played 3 matches and paid for entries and not getting any update on the quest
15 votes -
bug
what is happening with this game? i lost a game because my hexproof didnt do hexproof, now my discard isnt working? i played a rat and used an ability to make my opponent discard and neither caused a dicard. and i pulled 2 cards that i apparently never drew?????? what is going on
1 vote
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