MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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10209 results found
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Shuffler
You should really consider to fix the shuffler. I don't think you intentionally rig it, because I don't think you are technically capable in this, considered that the game has a lots of unresolved bug still today. Simply is too bad because of your incapacity. Please assume someone that is good in programming pc games and app. It's really embarrassing for you and your credibility having entire days of matches in which one screws and floods alternately. Effectively, I am embarrassed for you and your incompetence. It's almost normal, with the present shuffler, drawing half the lands of the deck in the first 20 cards, or only two. It happens in more than 75% of the matches. This is far far away from every realistic probability.
You should really consider to fix the shuffler. I don't think you intentionally rig it, because I don't think you are technically capable in this, considered that the game has a lots of unresolved bug still today. Simply is too bad because of your incapacity. Please assume someone that is good in programming pc games and app. It's really embarrassing for you and your credibility having entire days of matches in which one screws and floods alternately. Effectively, I am embarrassed for you and your incompetence. It's almost normal, with the present shuffler, drawing half the lands of the deck…
2 votes -
Rope Line Attendant and Transforming Creatures
Not sure if this extends to other perpetual effects but there's an interaction between Rope Line Attendant and Ajani, Nacatl Paraiah that feels unintended. Setup:
Player 1 casts and resolves Rope Line Attendant while they have Ajani, Nacatl Paraiah in their hand. This grants the perpetual ability "When this creature enters, create a 1/1 green and white Citizen creature token." However, the Attendant (seemingly incorrectly) grants this ability to both sides of the flipwalker, and upon transformation, Ajani, Nacatl Avenger has this ability trigger and creates a 1/1, despite not having "Creature" in its type line.
1 vote -
hand smoothing issues
i have noticed a few things about hand smoothing that really dont work well.
it curves your hand to be competitive against the other persons deck and if your deck isnt tuned for low cost or high cost gameplay it forces your hand to have a bunch of ****** low cost one ofs or a bunch of land and spells you really dont need till late game. (playing combo against red goblins or mono red burn forces a midrange hand to be full of one cmc cards. playing midrange against ramp it forces your hand to be full of land and mana sources and no early game creatures because they are ramping to a bunch of large creatures.)
color fixing is based on both players colors and deck types not just yours and the opponents.
(more times than i can count i play multicolor decks a lot and if someone is playing one of my colors the hand smoothing will imbalance the color focus to the other player and my hands will be reduced in those colors. i have noticed this the most with red and blue. if they are playing a heavy red or heavy blue deck they will get an unproportionate amount of those colors and i wont get any of those colors of land but a lot of those colors of cards. its like the hand smoothing is counting both decks as one game and one deck and is buggy so it splits them unevenly even while mulliganing.)i have alos noticed the 3 ofs and 4 ofs always stick together. (for example etali's favor playing 4 it is fairly consistent to chain 2-4 etali's in a row. the card draw and hand smoothing are clunky and are making it to where 4 ofs especially are one right after another no matter what type of card they are and what their mana cost is. i think 2 together is normal but playing one etali and chaining into 3 others with a considerable amount of 1 2 and 3 drops is not cool. same with llanowar elves. i dont really want 4 llanowar elves in the first 15 cards of the deck 80% of the time and if i reduce them to 3 of i really dont see them in the opening hand more than 17% of the time and they always end up in hands without any green land.)
fabled passages and other search lands or colorless lands are not being counted correctly same with x cost spells and hybrid cost mana symbols.
(it seems like the hand smoothing is counting search lands as higher priority in the opening hand than multicolor lands. this goes back to the 4 ofs thing where the game forces clumps of four ofs at the beginning even though there are 19 other lands including untapped duals and pain lands the game forces the fabled passages and other search land 4 ofs to the front of the deck in large clumps.)
(the x spells tend to be counted as low cost cards and are forced into opening hands regularly even if you are only running 1 or 2. the proximity to the opening hand should be calculated based on average casting cost of the x cost spells. usually 3 or more so i think they should be counted by the hand smoothing as cards that equal 2 or 3 plus the regular mana symbols cost.)i have noticed a few things about hand smoothing that really dont work well.
it curves your hand to be competitive against the other persons deck and if your deck isnt tuned for low cost or high cost gameplay it forces your hand to have a bunch of ****** low cost one ofs or a bunch of land and spells you really dont need till late game. (playing combo against red goblins or mono red burn forces a midrange hand to be full of one cmc cards. playing midrange against ramp it forces your hand to be full of land…
3 votes -
hand smoothing imbalanced
i have noticed a few things about hand smoothing that really dont work well.
it curves your hand to be competitive against the other persons deck and if your deck isnt tuned for low cost or high cost gameplay it forces your hand to have a bunch of ****** low cost one ofs or a bunch of land and spells you really dont need till late game. (playing combo against red goblins or mono red burn forces a midrange hand to be full of one cmc cards. playing midrange against ramp it forces your hand to be full of land and mana sources and no early game creatures because they are ramping to a bunch of large creatures.)
color fixing is based on both players colors and deck types not just yours and the opponents.
(more times than i can count i play multicolor decks a lot and if someone is playing one of my colors the hand smoothing will imbalance the color focus to the other player and my hands will be reduced in those colors. i have noticed this the most with red and blue. if they are playing a heavy red or heavy blue deck they will get an unproportionate amount of those colors and i wont get any of those colors of land but a lot of those colors of cards. its like the hand smoothing is counting both decks as one game and one deck and is buggy so it splits them unevenly even while mulliganing.)i have alos noticed the 3 ofs and 4 ofs always stick together. (for example etali's favor playing 4 it is fairly consistent to chain 2-4 etali's in a row. the card draw and hand smoothing are clunky and are making it to where 4 ofs especially are one right after another no matter what type of card they are and what their mana cost is. i think 2 together is normal but playing one etali and chaining into 3 others with a considerable amount of 1 2 and 3 drops is not cool. same with llanowar elves. i dont really want 4 llanowar elves in the first 15 cards of the deck 80% of the time and if i reduce them to 3 of i really dont see them in the opening hand more than 17% of the time and they always end up in hands without any green land.)
fabled passages and other search lands or colorless lands are not being counted correctly same with x cost spells and hybrid cost mana symbols.
(it seems like the hand smoothing is counting search lands as higher priority in the opening hand than multicolor lands. this goes back to the 4 ofs thing where the game forces clumps of four ofs at the beginning even though there are 19 other lands including untapped duals and pain lands the game forces the fabled passages and other search land 4 ofs to the front of the deck in large clumps.)
(the x spells tend to be counted as low cost cards and are forced into opening hands regularly even if you are only running 1 or 2. the proximity to the opening hand should be calculated based on average casting cost of the x cost spells. usually 3 or more so i think they should be counted by the hand smoothing as cards that equal 2 or 3 plus the regular mana symbols cost.)i have noticed a few things about hand smoothing that really dont work well.
it curves your hand to be competitive against the other persons deck and if your deck isnt tuned for low cost or high cost gameplay it forces your hand to have a bunch of ****** low cost one ofs or a bunch of land and spells you really dont need till late game. (playing combo against red goblins or mono red burn forces a midrange hand to be full of one cmc cards. playing midrange against ramp it forces your hand to be full of land…
2 votes -
Standard Event win counted as loss
I had two losses in my standard event. I didn’t wanna match and it treated it as a loss and kicked me out of the event
3 votes -
Disconnected Mid-match
- Be in a match. Lose connection even momentarily
- iOS
- Get kicked out of the match. Sometimes restarting the client enables me to reconnect. Other times it does not.
- Not get kicked out in the first place or at the very least make it easy to reconnect.
- Not much to show. It brings me back to the match screen and only records it as a loss later.
- As mentioned, sometimes closing the game and reopening it allows me to reconnect.
All in all, a very frustrating experience. Makes me not want to play the game at home.
3 votes -
Match disconnect without reconnect
I was playing a draft when I just got disconnected from a match that I was winning. After that disconnect, the game doesn't count neither a victory or a defeat, and I had no options to reconnect to the match. After a while, I just ignored that and start another match. I was defeated at this match and after that the game counted 2 defeat instead of 1, as if I also lose the previous match that I was disconnected.
Its pretty bad because I always put money into gems to play draft and now I'm very concern about continuing to play with this type of bug that causes monetary loss.
Can't submit my log because the every time its get "Sorry, we couldn't submit your request.". The log has 36mb.
I was playing a draft when I just got disconnected from a match that I was winning. After that disconnect, the game doesn't count neither a victory or a defeat, and I had no options to reconnect to the match. After a while, I just ignored that and start another match. I was defeated at this match and after that the game counted 2 defeat instead of 1, as if I also lose the previous match that I was disconnected.
Its pretty bad because I always put money into gems to play draft and now I'm very concern about continuing…
6 votes -
Card Static Prison Bugged
When my opponent sacrificed "Static Prison" instead of paying an energy counter, my creature stayed in exile. The enchantment is supposed to return the nonland permanent after leaving the battlefield, so this card is bugged. This was in historic ranked (platinum), and it lost me the game (the exiled card was a combo piece).
I'd appreciate it if this bug could be addressed!
1 vote -
Game failed to end while I responded to a trigger - Hardbristle Bandit
My opponent conceded while I responded to my own trigger. The game did not end. Image attached.
Stack:
Festering Gulch
Blood *******
[tap] Hardbristle Bandit1 vote -
Who do you think it was at Wizards of the Coast, Inc. that turned this game into one that relies solely on luck?
Who do you think it was at Wizards of the Coast, Inc. that turned this game into one that relies solely on luck?
1 vote -
Mana Flood
The last 2 days I have been trying to rank up a bit more in limited before the season closes. However, almost every game I've lost (basically all of them) have been do to not seeing spells in draws past turn 4 or 5. I'll have a good board state but then draw nothing but lands for the next 5 or 6 turns minimum which leads to me falling behind. This wasn't an issue until a couple days ago so what happened? I have won I think 4 maybe 5 quick draft games in the last 2 days despite playing close to 20. I should not have a 70% chance to draw a nonland and still draw a land 4 times in a row
The last 2 days I have been trying to rank up a bit more in limited before the season closes. However, almost every game I've lost (basically all of them) have been do to not seeing spells in draws past turn 4 or 5. I'll have a good board state but then draw nothing but lands for the next 5 or 6 turns minimum which leads to me falling behind. This wasn't an issue until a couple days ago so what happened? I have won I think 4 maybe 5 quick draft games in the last 2 days despite playing…
1 vote -
start any match
Can't play any game in the Arena. I try to start any game, but there is a screen of "entering Match" but it is infinite or just returnes to the main menu after a minute.
1 vote -
Danitha, Benalia's Hope and Graveyard
Today, during a Standard ranked game on Mtg Arena, my opponent casted "Danitha, Benalia's Hope", it entered the battlefield and triggered its ability on a enchantment from the graveyard but I didnt receive any possibility to trigger my "Soul-Guide Lantern" and exile his graveyard in response.
I lost the game for this, pls fix.
1 vote -
Pioneer Masters on gatherer.wizards.com
The MTG Arena set Pioneer Masters is not yet listed on the Gatherer database. Some of the cards introduced in MTG Arena with this set have incorrect format legality information. e.g. Day's Undoing is shown as not legal in Historic format.
1 vote -
Golbez bugged
I'm playing a draft deck with Golbez, Crystal Collector. Arena seems to be bugged and missed his end step trigger twice when I had 4 treasure tokens on board and plenty of creatures in my graveyard. The trigger happened once early in the game, but seems to have been skipped over the following two times. Treasure tokens were from Sidequest: Hunt the Mark if it makes any difference.
I did not lose the game, but would have been extremely frustrated if I had.1 vote -
Bug with Crystal Fragments effect selection
It's my second game in a row where I want to use the effect of my Crystal Fragments card that I played, and I'm blocked, when I click the selection doesn't work, the cancel doesn't work, I can't do anything and I lose on TimeOut
1 vote -
switches to windowed mode
My idea is a fullscreen mode that stays in full screen even when a game starts, rather than auomatically switching to windowed mode
1 vote -
リミッテドブレイクを使用するとプログラムが応答なしになる。
クイックドラフトＦＦ中に発生。使用すると９０％くらいで止まります、他のカードでは起こりません。
再起動時には選択画面になっており、ログを取っても無意味と考えてありません。1 vote -
Product Suggestion
Product Suggestion – Improve Secret Lair Availability with a Limited + Print-on-Demand Model
Summary:
Secret Lair drops have become a central part of Magic: The Gathering’s product lineup, but the current limited print model is inadvertently harming customer access and long-term brand loyalty. I propose a hybrid solution, inspired by The Professor of Tolarian Community College (source: YouTube – “This Secret Lair Problem Will Destroy Magic The Gathering”): implement a two-stage model with an initial limited print run for fast shipping, followed by a time-gated print-on-demand (POD) option for wider accessibility.The Problem with the Current Model
Secret Lairs are currently sold in highly limited quantities and often sell out within minutes. This format is fueling scalping, where opportunistic resellers buy up product only to relist it at exorbitant prices, locking out everyday players and collectors. Loyal customers are left frustrated, and new customers are discouraged from engaging with the brand.Previously, Wizards utilized a "print-to-demand" model with a time-limited ordering window, ensuring that every customer who wanted a drop could get it, even if it took longer to arrive. This promoted fairness and trust in the brand, strengthening long-term player engagement.
The Case for a Hybrid Model
A hybrid model could restore customer goodwill while maintaining product scarcity for those who want it. Here’s how it would work:Initial Limited Run:
A fixed quantity is printed and made available on release day.
These units ship immediately or shortly after sale.
Ideal for collectors and those who value quick delivery.
Print-on-Demand Phase (After Sellout):
A follow-up sales window opens (e.g., 3–5 days).
Customers can place orders knowing the product will take longer to arrive.
Includes clear disclaimers about estimated wait times.
Prevents FOMO, reduces scalping, and ensures all customers have access.
This idea is detailed thoughtfully in The Professor’s video, “This Secret Lair Problem Will Destroy Magic The Gathering” (Tolarian Community College, 2025), and is grounded in customer fairness, economic logic, and long-term brand stewardship.
Why This Matters
Magic: The Gathering thrives on community and player loyalty. A Secret Lair drop system that rewards scalpers while frustrating genuine fans erodes trust. A hybrid release model will:Reduce predatory secondary market behavior
Retain long-term player loyalty
Maintain excitement and exclusivity for collectors
Promote fairness and accessibility
Request for Wizards of the Coast
Please consider implementing this hybrid model for future Secret Lair drops. This solution provides the best of both worlds: immediate fulfillment for collectors and guaranteed access for all fans. Let’s rebuild the trust between Wizards and its dedicated community.Credit: Idea originally proposed by The Professor of Tolarian Community College. Full video available here: https://www.youtube.com/watch?v=YltXsNFTC94
Product Suggestion – Improve Secret Lair Availability with a Limited + Print-on-Demand Model
Summary:
Secret Lair drops have become a central part of Magic: The Gathering’s product lineup, but the current limited print model is inadvertently harming customer access and long-term brand loyalty. I propose a hybrid solution, inspired by The Professor of Tolarian Community College (source: YouTube – “This Secret Lair Problem Will Destroy Magic The Gathering”): implement a two-stage model with an initial limited print run for fast shipping, followed by a time-gated print-on-demand (POD) option for wider accessibility.The Problem with the Current Model
Secret Lairs…1 vote -
Spectacle of Destruction Timing Out
I have spectacle of Destruction out. My opponent has the Elesh Norn that gives all my creatures-2/-2. I created 200 1/1 tokens that all die to SBA. The 200+ triggers of the spectacle of destruction take forever to complete. I ended up using all of my timers and then it started using my opponents, and neither of us could do anything about it. I am unsure what happens when my opponents timer runs out, because they scooped before that happened.
1 vote
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