MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2150 results found
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2 votes
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Yargle false labeling
Yargle Event was misleading! No where did it say phantom draft! When I finished the third event, then it changed the instructions and said it was a phantom event. Had I known from the start it was phantom then I would never have sign up! I feel like I was cheated out of 3 events and 3000 gold.
2 votes -
Yargle day event
No details on factions or anything. The lack of information on sign up made the event completely confusing
2 votes -
Unusual Land Distribution in Arena Direct – The Hobbit
Hello,
I would like to report a very unusual land draw pattern that I experienced in two Arena Direct – The Hobbit games on the same day.
In both games, I started with exactly 3 lands in my opening hand. Despite this, I experienced an extreme lack of lands during the games, ending up around 9 lands behind the expected amount of draws. In one of the games, for example, I only had access to a very limited number of lands while the game progressed.
I understand that variance is a normal part of Magic, and I am not complaining…
1 vote -
Selection stuck during draft -- screen auto re-sizing
I am using a PC and this occurred in a premier draft.
While drafting a mixed-up premier draft. In pack 3 pick 1, the auto selection tool chose the land from the land slot but not the auto-selection blue banner like it was tentative, full on reserved it as if I had clicked on it. I attempted to pick murder, but could not switch it. I attempted to click on many cards, drag one to my deck, switch the view, and change the resolution before the timer ran out and provided me the auto-selected pick. Log provided. It went back…
1 vote -
Broken Prize Redemption Link
I won 1x The Hobbit Collector Booster Box in the recent Arena Direct. My prize redemption email arrived today, but the link is broken. Clicking the magenta REDEEM button (or copying the URL and pasting it into a browser) leads me to the page in the attached image. For that reason, I have not yet been able to claim or redeem this prize.
2 votes -
Not reciving exp.
after i finish a game win or loose I'm not receiving any exp.
1 vote -
When opponents have two or less cards in hand
Cards that are only supposed to trigger when opponents have x or less cards in hand appear to always trigger regardless of how many cards opponents have in hand.
1 vote -
The Great Goblin
The Great Goblin bug. Their 2 damage triggered ability did not proc once in my Standard Brawl game just now. Earlier today it worked no problem in a Pick-Two. Uploaded Log
1 vote -
A glitch or a cheat
I was playing someone and they used cruel alliance and were able to exile Storm, Windrider without paying the teamwork cost. This is either a glitch or a cheat. I quit immediately and took screenshots to prove it.
2 votes -
Pact of negation glitch
I used pact of negation on an opponents turn with 3 lands(2 if which produced blue) and kiora's follower(tap to untap permanent) plus yuna(tap to add one mana). On my upkeep game auto lost and didnt allow me to tap my creatures to produce the mana through untapping a land or yuna with kiora
1 vote -
The Sentry, Golden Guardian does not go to graveyard from -2/-2 effects
PC MTGA Standard Ranked game
Opponent cast The Sentry, Golden Guardian, a 5/5 Flying, vigilance, indestructible legendary creature
Opponent attacks with The Sentry, Golden Guardian
I block with Midnight Reaper, dealing The Sentry, Golden Guardian 3 damage bringing its toughness to 2 and killing Midnight Reaper
I cast Malicious Eclipse, giving all creatures -2/-2 and bringing The Sentry, Golden Guardian to 0 life
The Sentry, Golden Guardian does not die, the replacement exile effect does not happen, and it fully heals up to 5 toughness.I attempt the same with Massacre Wurm and the same healing back to full happens.
…
1 vote -
Spell Queller's ability doesn't work
When you cast the card Spell Queller, its ability triggers, but then resolves without having any effects, as in the ability never actually does anything, it just pops up then disappears.
1 vote -
Quick Draft not initiating match correctly
Twice in a row when initiating a match in a Quick Draft of Strixhaven the match fails to load the cards properly, but the game appears to continue, until awarding me a loss for inactivity. Quite annoying considering that it feels like i just trew 5000 gold to the trash.
1 vote -
Packs
When I open packs from the store there not going towards my gold pack
1 vote -
Update Error
I cannot install the new update. Despite having a good connection, it fails around 30mb and tells me to retry. This has been happening consistently. Fix it!
1 vote -
draft error
durante el draft de mixed-up no pude elegir carta.ya venia seleccionada y no la pude cambiar
2 votes -
Arwen, mortal queen blocking multiple attackers at once
i had 2 5/5 flying dragon tokens and a 4/4 imodane, the pyrohammer attacking and the opponents arwen, mortal queen with a sheltered by ghosts attached to it, block all three of my attackers while they were tapped did not have reach and did not have flying. there was no other cards that would allow it to block not only flyers but 3 creatures all at once
1 vote -
Dragonfire Blade gave full protection, instead of protection from colorless
I was playing against an equipment deck, when they stacked equipment (including dragonfire blade) on kili the resourceful, it appeared that he had protection from all colors, rather than protection from colorless. I was unable to target the kili with my blue or black cards.
1 vote -
goblin and orc amass, both targeting goblin army instead of creating different ie (one goblin and one orc army)
Recently played a game where Saruman the White Hand added to an existing armt Goblin Army instead of creating a new orc army
1 vote
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