MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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10216 results found
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Danitha, Benalia's Hope and Graveyard
Today, during a Standard ranked game on Mtg Arena, my opponent casted "Danitha, Benalia's Hope", it entered the battlefield and triggered its ability on a enchantment from the graveyard but I didnt receive any possibility to trigger my "Soul-Guide Lantern" and exile his graveyard in response.
I lost the game for this, pls fix.
1 vote -
Pioneer Masters on gatherer.wizards.com
The MTG Arena set Pioneer Masters is not yet listed on the Gatherer database. Some of the cards introduced in MTG Arena with this set have incorrect format legality information. e.g. Day's Undoing is shown as not legal in Historic format.
1 vote -
Golbez bugged
I'm playing a draft deck with Golbez, Crystal Collector. Arena seems to be bugged and missed his end step trigger twice when I had 4 treasure tokens on board and plenty of creatures in my graveyard. The trigger happened once early in the game, but seems to have been skipped over the following two times. Treasure tokens were from Sidequest: Hunt the Mark if it makes any difference.
I did not lose the game, but would have been extremely frustrated if I had.1 vote -
Bug with Crystal Fragments effect selection
It's my second game in a row where I want to use the effect of my Crystal Fragments card that I played, and I'm blocked, when I click the selection doesn't work, the cancel doesn't work, I can't do anything and I lose on TimeOut
1 vote -
switches to windowed mode
My idea is a fullscreen mode that stays in full screen even when a game starts, rather than auomatically switching to windowed mode
1 vote -
リミッテドブレイクを使用するとプログラムが応答なしになる。
クイックドラフトＦＦ中に発生。使用すると９０％くらいで止まります、他のカードでは起こりません。
再起動時には選択画面になっており、ログを取っても無意味と考えてありません。1 vote -
Product Suggestion
Product Suggestion – Improve Secret Lair Availability with a Limited + Print-on-Demand Model
Summary:
Secret Lair drops have become a central part of Magic: The Gathering’s product lineup, but the current limited print model is inadvertently harming customer access and long-term brand loyalty. I propose a hybrid solution, inspired by The Professor of Tolarian Community College (source: YouTube – “This Secret Lair Problem Will Destroy Magic The Gathering”): implement a two-stage model with an initial limited print run for fast shipping, followed by a time-gated print-on-demand (POD) option for wider accessibility.The Problem with the Current Model
Secret Lairs are currently sold in highly limited quantities and often sell out within minutes. This format is fueling scalping, where opportunistic resellers buy up product only to relist it at exorbitant prices, locking out everyday players and collectors. Loyal customers are left frustrated, and new customers are discouraged from engaging with the brand.Previously, Wizards utilized a "print-to-demand" model with a time-limited ordering window, ensuring that every customer who wanted a drop could get it, even if it took longer to arrive. This promoted fairness and trust in the brand, strengthening long-term player engagement.
The Case for a Hybrid Model
A hybrid model could restore customer goodwill while maintaining product scarcity for those who want it. Here’s how it would work:Initial Limited Run:
A fixed quantity is printed and made available on release day.
These units ship immediately or shortly after sale.
Ideal for collectors and those who value quick delivery.
Print-on-Demand Phase (After Sellout):
A follow-up sales window opens (e.g., 3–5 days).
Customers can place orders knowing the product will take longer to arrive.
Includes clear disclaimers about estimated wait times.
Prevents FOMO, reduces scalping, and ensures all customers have access.
This idea is detailed thoughtfully in The Professor’s video, “This Secret Lair Problem Will Destroy Magic The Gathering” (Tolarian Community College, 2025), and is grounded in customer fairness, economic logic, and long-term brand stewardship.
Why This Matters
Magic: The Gathering thrives on community and player loyalty. A Secret Lair drop system that rewards scalpers while frustrating genuine fans erodes trust. A hybrid release model will:Reduce predatory secondary market behavior
Retain long-term player loyalty
Maintain excitement and exclusivity for collectors
Promote fairness and accessibility
Request for Wizards of the Coast
Please consider implementing this hybrid model for future Secret Lair drops. This solution provides the best of both worlds: immediate fulfillment for collectors and guaranteed access for all fans. Let’s rebuild the trust between Wizards and its dedicated community.Credit: Idea originally proposed by The Professor of Tolarian Community College. Full video available here: https://www.youtube.com/watch?v=YltXsNFTC94
Product Suggestion – Improve Secret Lair Availability with a Limited + Print-on-Demand Model
Summary:
Secret Lair drops have become a central part of Magic: The Gathering’s product lineup, but the current limited print model is inadvertently harming customer access and long-term brand loyalty. I propose a hybrid solution, inspired by The Professor of Tolarian Community College (source: YouTube – “This Secret Lair Problem Will Destroy Magic The Gathering”): implement a two-stage model with an initial limited print run for fast shipping, followed by a time-gated print-on-demand (POD) option for wider accessibility.The Problem with the Current Model
Secret Lairs are…1 vote -
Spectacle of Destruction Timing Out
I have spectacle of Destruction out. My opponent has the Elesh Norn that gives all my creatures-2/-2. I created 200 1/1 tokens that all die to SBA. The 200+ triggers of the spectacle of destruction take forever to complete. I ended up using all of my timers and then it started using my opponents, and neither of us could do anything about it. I am unsure what happens when my opponents timer runs out, because they scooped before that happened.
1 vote -
Sideboarding completely skipped after game 1
Sideboarding was completely skipped after game one.
We went directly to game 2. I've never seen that happen before. Judging by our respective initial play delays starting game 2, I suspect both of us also experienced the same bug.
Both games, otherwise, played normally.
Log file attached. No screenshots as, sadly, there's nothing to screen-shot with this behavior.
1 vote -
Inspecting graveyard bug
while inspecting opponent graveyard I get stucked as you can see in the screenshot.
The cards are displayed overlapped and if i click "done" nothing happens.
This happen to me 2 games in a row against reanimator decks, so maybe some cards in that deck triggers the bug.
I can only concede or quit the app when it occurs and it is pretty annoying.1 vote -
Nicol bolas
When "Nicol Bolas, the Ravager" enters the board the game is crashing under Android 15.
1 vote -
Nicol
When "Nicol Bolas, the Ravager" enters the board the game is crashing under Android 15.
1 vote -
Game crashes very often resulting in loss
Several game crashed during premier draft events both on mobile and PC. This happened several times (over the past 4 drafts). Once the game crashes you're back on the event page and the crashed doesn't result in a loss or a win but after you play another game it will add a loss to your score. This makes the event unplayable and made me waste 6.000 gems. I demand to be refounded. Thank you
6 votes -
Report player feature, let toxic players start games muted.
I recommend adding a feature to report players being hostile or rude through the in-game communications. With the punishment after review being starting games already muted.
6 votes -
Hundred-battle veteran arena bug
I just played a match on arena and hundred-battle veteran did not enter with a finality counter on it when cast from my graveyard. It then died again. And I could cast it again. And then it died for a third time at which point arena was telling me I could cast it again but I didn’t want to take advantage of it. I just thought I missed something the first time. Was playing on iPad.
2 votes -
Upkeep Triggers
Triggers on the beginning of upkeep do not allow you to respond to them. A player should not be compelled to put a stop on their upkeeps to respond to a trigger, eg. demonic pact, unless you put a stop on your upkeep will cause you to instantly lose the game, when you could easily respond to all of its triggers.
3 votes -
Error Updating Data on launch
Getting "Error Updating Data" when attempting to open MTGA. This happens from PC and Android, Wi-fi and mobile data.
37 votes -
Bad timeout timers
How come when I play anything that takes time my timeout timers pop immediately but when others do they can take their sweet time? This guy was leisurely able to deck me out in brawl manually activating an effect almost 50 times but if I play something with a bunch of auto activations it takes my timeouts. I didn’t even start my video until after he had almost half my deck gone and the video itself took 2:34. With only two timeouts. Tell me why it starts later for others when their stuff is all manual. Hot garbage I swear. 1/10. Would not recommend this game.
How come when I play anything that takes time my timeout timers pop immediately but when others do they can take their sweet time? This guy was leisurely able to deck me out in brawl manually activating an effect almost 50 times but if I play something with a bunch of auto activations it takes my timeouts. I didn’t even start my video until after he had almost half my deck gone and the video itself took 2:34. With only two timeouts. Tell me why it starts later for others when their stuff is all manual. Hot garbage I swear.…
4 votes -
boucle degat heal infini ( a la limite du cheat )
conquérant assoiffé de sang + prétresse du fléau en maraude lancer n'importe quel lien de vie pour une boucle infini de regain de vie pour vous et de perte de heal adverse pour un auto-win ce genre de combo devrait être impossible sa casse le jeux merci de le patch rapidement ou bien sa finira par cassez le jeux
1 vote -
勝利してマッチを終えた後に、勝利と敗北が同時に増えた
1勝2敗で開始したクイックドラフトで勝利後に、2勝3敗となりイベントが終了した。
ジェムの補填をお願いします。
1 vote
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