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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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946 results found

  1. Mana Problem Especially in Starting Hand

    This is complete and utter ****. This game will undeniably force a loss. There is no way I would be mana starved in a draft 4 games in a row. But, somehow in draft on arena I have to mulligan multiple times every starting hand to see more than 2 mana. Because we all know that if you keep a hand with only 2 mana, your chances of drawing an additional land by the time you need it are exponentially lower. Lately it seems to be even worse. Please fix this make your RNG open sourced so people who actually…

    1 vote

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  2. Kethis, the Hidden Hand totally bugged after whatever they did to it recently

    The card is completely ruined they’ve completely bumbled the update of the card. Whoever did it should be fired!
    They broke it in multiple ways it’s like someone had a vendetta against this card! Your devs either do NOT know what they’re doing, or they’re just plain toxic and should be fired, otherwise it must be a bug that can hopefully be fixed.

    You can’t even select the cards to play them from the graveyard if your graveyard has about thirty cards in it, cards on the far-right are ACTUALLY unselectable now (it wasn’t like this before just a few…

    1 vote

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  3. unplayble/broken game. Cards get floating on the upper righ corner

    The game is currently unplayable due to severe interface issues that prevent progression through the tutorial. Specific problems include:

    First Tutorial Battle: It is extremely difficult to select blockers. The interface seems unresponsive or poorly aligned.

    Third and Fourth Tutorial Battles: Cards float in the top-right corner of the screen, making it impossible to select creatures to block. This visual glitch breaks core gameplay mechanics and halts progress.

    Please investigate and resolve these issues, as they make it impossible to complete the tutorial or enjoy the game.

    1 vote

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  4. Application did not record me my wins and I didn't get my rewards.

    I just completed an Arena Powered event and I had a record of 4-3. However it only recorded 1 win and I was only paid out 1 win. I feel cheated out of my rewards for such an expensive event. Please fix this because it really ruins the experience when one pays for an expensive event but gets essentially no reward. If you have anyway to verify records or number of games by an account, you will see that I have more games played or won than just 1-3.

    1 vote

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  5. Game not recognizing movements

    Dear support, I lost 1 match in ranked because the game understood that I took no movements, which I did. After I cast 1 card, the game took much time to auto pay the white mana, then in a second play, I did cast a bat, then the bat stood on to the screen like the other player was thinking about it, but he was tapped out, so the time started counting, and I look at the emotes and the emotes were like I was thinking, how is this even possible. So after the time runs out I feel like…

    1 vote

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  6. Dealing with Ropers

    I think that something needs to be done about the increase in players intentionally stalling games; ropers, as they are “affectionately” known in the community. When they realize they’ve lost a game or have given up instead of conceding gracefully, these players will sit and stall, wasting the opponent’s time or prompting them to give up out of frustration, thereby giving them an easy win. On the surface, this doesn’t seem like a big deal, but for someone who has limited time to play the game, this stall tactic can be frustrating.

    One idea, perhaps not the solution, but something…

    1 vote

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  7. Arena client unusable on Mac

    The Arena client is completely broken on Mac OS. For months, it has been slow, unresponsive, and crashes when opening any tabs including shop, decks, and even starting a new match. Since the update for Edge of Eternities, it has begun to crash my entire OS and cause full unprompted restarts.

    I have repaired the files, uninstalled and reinstalled them through multiple platforms, and the issues persist. I cannot even open the settings menu in game to open a bug report and needed to come to the website manually.

    1 vote

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  8. "Unpayable Cost" bug

    Tried to bounce Terror of the Peaks with Bounce Off before the opponent's next creature card could enter.

    I was playing an Eluge deck and had already used my first spell that turn, but I still had two mana up. The game paused to let me play the card but when I tried got "Action cannot be completed due to unpayable cost". I couldn't do anything to let the spell go through, even pre-tapping the land for blue mana.

    After the creature entered the game paused again to let me play my spell, but still got the same error. See…

    1 vote

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  9. Failure to launch

    PC player, since the latest update (Sept 3, 2025), when I start the application it does the first couple steps (initializing, verifying card database, requesting format data) but when it gets to/past Loading Initial Screen, the screen goes black except for the cursor. I have tried a few times now over a couple days and get the same result.

    I am hesitant to uninstall/reinstall because I haven't been able to successfully complete a download for MTGA for years now without it stalling out so that I have to force close the application and try again (usually takes 3-4 attempts for…

    1 vote

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  10. Draft Improvement - Make Bad Luck Less Rage Inducing

    Scenario: "1. You pay money for a draft. 2. You draft an interesting/good deck. 3. You lose the first 3 games in a row due to bad luck (or otherwise). You feel your time and money are extremely wasted, and it makes you hate the game."

    Suggestions:
    1. Ability to play until the first 1-2 wins (rewarded).
    (Give the player something in return so the player doesn't feel his money completely wasted)
    2. Ability to keep playing without rewards (until n wins).
    (Winning a couple of games after the draft has ended makes you feel less bad for losing all…

    1 vote

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  11. no trigger

    once again no trigger on an annul this time? if every reaction is automatic we need corre t triggers. this is the fifth or so time in a few week cards just sit in my hand, it was clearly an enchantment didnt have magical no counter abilities? why for is this so dumb? a dozen games go fine then bam match after match of unexplicavle ****. Card draw and counter triggers have failed a few times today too, the deck is based on it so when these dont happen despite clear landfalls, i have card built to trigger off triggers…

    1 vote

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  12. Loss of wifi while in game leads to the game being unable to launch

    It doesn’t happen everytime but it happens far too often. If you either lose wifi connection or lose cell service while in a match the game will give you the option to reconnect. After you reconnect to either wifi or cell service and begin to reload the game the initial loading screen gets stuck on loading initial screen and will not progress no matter how many times you force close the app and restart or any amount of time waited. The only way to get the game to work again is to completely uninstall the game and reinstall. This is…

    1 vote

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  13. Feedback on Pricing for Power Cup Draft Events in MTG Arena

    Dear Wizards of the Coast

    I am writing to express my strong dissatisfaction with the current pricing structure for the Power Cup draft events on MTG Arena. Charging 10,000 gold or 1,500 gems for entry into a phantom draft is unacceptable and feels like an egregious exploitation of the Magic: The Gathering player base.

    This format, while enjoyable in concept as a unique cube-style draft ), does not justify such a premium cost. In phantom events, players receive no lasting cards to add to their collections, unlike keeper drafts such as Premier Drafts, which offer comparable entry fees but allow…

    1 vote

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  14. Minor visual issue with the artwork of the following card: "Sephiroth, One-Winged Angel"

    Minor visual issue with Nobuo Uematsu's card style, "Sephiroth, One-Winged Angel". This card does not display the proper artwork upon the activation of the ability, "Whenever a creature dies, target opponent loses 1 life and you gain 1 life."

    However, the ability, "Whenever Sephiroth attacks, you may sacrifice any number of other creatures. If you do, draw that many cards.", is completely normal. This is what the artwork should look like for both abilities.

    The non transformed version, "Fabled SOLDIER", uses the intended artwork for all abilities, but the transformed version, "One-Winged Angel", does not. Upon the life on creature…

    1 vote

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  15. Wrongly processed time-outs

    I just experienced a bug, where my opponent - on their turn - triggered an enormous amount of abilities (white rabbit deck, life gain + hare) through reanimation, while their library was out of cards (I would've won on their next turn).
    I was completely tapped out, so i could not interact while all effects were being processed, but at some point the game decided to count down my time-outs instead of my opponents. When it was finally my turn again I just got a defeat screen and it was over for me despite it not being my fault at…

    1 vote

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  16. unholy annex

    Unholy annex is way too strong to play against, it completely invalidates the integrity of the ranked ladder. I wish you guys would playtest these cards and stop releasing jank like this over and over and over again. I understand that designing hundreds of cards a year is not easy but literally nobody asked you to release that many sets a year? I used to be proud to spend money on this game now I feel like an idiot because the quality is so garbage lately. Fix unholy annex, there's no reason it should be draining life on top of…

    1 vote

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  17. Landfall Land drop based Decks are too powerful and stupid

    Turn 2 Landfall Death. Fun! You are making this even more powerful with the new releases. Roughly 50% of opponents are running this EXACT SAME deck. This is worse than Red Aggro! Mossborn Hydra is the worst offender, but Chocobo and others are just as bad. Is literally impossible to beat unless you get perfect removal cards multiple times in a row. I refuse to play against these decks anymore until you fix this craziness. I just call them out in comments/emotes and scoop. Needless to say ranked play is completely NOT HAPPENING! Try surviving a 20/20 w/Trample on Turn…

    1 vote

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  18. Missing option to view Deck and Sideboard at the same time and move cards between them

    Hello,

    When building your deck, it should be possible to see both the deck and the sideboard. So that you only see and have to work with the cards you have already selected for your deck.

    It should also be possible to move cards directly from one to the other.

    It should be possible to have an unlimited number of cards in your sideboard while building your deck. And also to save. The message about how many cards in which format are allowed in the sideboard is completely sufficient.

    This would make building decks much easier, more convenient, and more…

    1 vote

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  19. Separate Rank ladders/ Rewards

    All formats should have separate ranked ladders for players to climb. Each format takes its own skills and knowledge. Where your game knowledge is in one, is not necessarily where you are in another and it gives players something else to do when they hit their peak rank. You don't give us enough to do anyways; we complete our weekly wins in a single day. At the very least let us choose which card styles we want as a reward like a "card style" wild card Instead of giving us something random that we may never ever use. that's not…

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  20. Spell casting catastrophic failures

    The issue I ran into completely broke two of my matches. When spells were cast, sometimes on the side of the screen where the spell is displayed, the display would only contain the image and name of the spell, but not the spell description. When this happened, if the spell was not resolved/destroyed by the end of the turn, the image would remain and any further spells cast would instead cast the stuck spell but have no effect. Any further cast spells would then get added to the “stack” of overlapping displays. This seemingly happens when an enchantment is played,…

    1 vote

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