MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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10185 results found
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Premier Draft Win/Lose Bug
I was playing on my desktop (Win 10), and I played 5 games with 4 wins and 1 loss in total. But I suddenly found that my draft result was 4 wins with 2 losses. This display bug frustrated me, cause if I didn't notice that and kept playing, only one more loss would end this draft, which was supposed to be two. The records of 17 lands that I attached prove that I only played 5 games and I won 4 of them, which made the "4 wins with 2 loses" result in MTGA ridiculous. This would cause me to lose potentially more rewards than I could have. And I don't know whether this happened before, maybe I didn't realize.
So,
The achieved result: one loss in the event that came out of nowhere.
I expect the bug to be fixed, and the loss to be rectified. Moreover, I hope the staff can check the past game records of my account to see if this severe bug has ever happened in the past, and give me appropriate gem compensation.I was playing on my desktop (Win 10), and I played 5 games with 4 wins and 1 loss in total. But I suddenly found that my draft result was 4 wins with 2 losses. This display bug frustrated me, cause if I didn't notice that and kept playing, only one more loss would end this draft, which was supposed to be two. The records of 17 lands that I attached prove that I only played 5 games and I won 4 of them, which made the "4 wins with 2 loses" result in MTGA ridiculous. This would cause me…
7 votes -
The game is cheating
The last few games while playing the game will either not allow me to take my full turn, and will allow opponent's creatures to do damage as if they have trample even though they don't.
2 votes -
+1/+1 counter bug
When using indulgent aristocrats ability (pay 2 and sacrifice a creature, put a +1/+1 counter on each vampire you control) while blood artist was on the battlefield. Blood artists ability triggered (whenever a creature dies target opponent takes 1 life and you gain 1 life) but indulgent aristocrat's ability never resolved.
4 votes -
Crash crash crash
My idea is to make the game not crash. I was in a good, close game and it just froze up. Now I’m down in the draft and I shouldn’t me. It’s depressing.
17 votes -
Awarded a loss when I won
Had an issue today when I won a game where opponent conceded in limited bloomburrow, said I won and then awarded me with a LOSS! How do I get reimbursed for this? Thanks.
2 votes -
Mischievous Mystic
When i play an instant in the opponent turn that let draw a card for me. the effect of creat a 1/1 buel faeurie don t work . only in my turn. that s not write like thios on card
2 votes -
Didn't receive Gold for completing Daily Quest
Completed Daily Quest"Cast 20 black or red spells." I did not receive the 500 Gold reward. I even closed and restarted the game and I have still not received it.
7 votes -
non stop land draws
your game is buggy at best and horrible developers at worse.... the games follow a very easy pattern to follow you are throwing games.... first game even draws second game flooded third game no land repeat.... it is really sad
7 votes -
Cant use side board on best of three ranked games
Cant use side board on best of three ranked games since yesterday.
5 votes -
Animated sleeves not working (EG Transformer sleeves)
The transformer sleeves animations are not working anymore. verified with someone else that its not working for them either.
9 votes -
Tri lands
The tri lands with land types cannot be used in the chromatic cube unless the alternative art is purchased for 3000/600 gems each. I was able to play them after making the purchase
10 votes -
I feel that Wizards of the Coast is not capable of managing this game properly.
I feel that Wizards of the Coast is not capable of managing this game properly.
There are misprints, translation errors, controls that are inferior to other games, card power inflation, and the list of flaws is endless.1 vote -
Emberheart Challenger - its triggered card draw ability is triggering multiple times.
Emberheart Challenger - its triggered card draw ability is triggering multiple times per turn instead of the first time only
1 vote -
Prerelease boosters
Hello! I've playied the pre release event yesterday on my LCS, used the companion to track the event in the same account as MTG Arena but the packs didn't show upin the booster section of the digital game. There will be not anymore packs or codes to get the packs?
1 vote -
Incorrect rules interactions
Attached an aura("Feather of Flight") to a nonland permanent of an opponent while I controlled "Eriette, the Beguiler", mana value was the same(4 total).
The nonland permanent was still controlled by the opponent but it should have been under my control after I attached the aura.
3 votes -
Game keeps disconnecting from server
I just lost a draft match because of this. It's happening more and more frequently, on my desktop and mobile. My internet connect is okay
3 votes -
Block Players
It can be hard to keep on top of bugs, exploits, OP'd cards & 'cheat' metas, and toxic player behavior. I'd really love at least the option to block a player and never be paired again with someone spamming 'your go' at me, metagaming with some endless loop instant-win combo, Scute Swarm, or Second Sun, or purposely trying to annoy the opponent into quitting by taking a full timer every single turn. Please give us a block option along with a friendlist that prefers friends in random matches.
14 votes -
Unable to add cards to draft deck due to alternate art
I am unable to add triomes to my draft deck in chromatic cube draft. The triomes have alternate art and when I try to add them I get the following message: This cannot be played in the current alchemy format. The only alternative is buying the alternative card style, which Ido not wish to do. I drafted the card, so I would like to add it to my deck.
13 votes -
Ban Tolarion terror, Eddymurk crab, and every other card that has a man cost reduction ability from all formats
Cost reduction is what broke the game during the original Mirrodin Blocks. It's still ruining the game now.
1 vote -
arena kick me out of the event
Arena kick me out of the event play in qualifier (bo3) at 22.30. I win the first match. I start the second and lose the first game; I win the second game by opponent's concession but meanwhile arena server crashes. Arena return to tournament page without play the third game and without results of the match. Now I'm not anymore in the event.
2 votes
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