MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3470 results found
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ICR duplicate protection sometimes working incorrectly
My understanding of how duplicate protection for rares in ICRs works is that if you would receive a rare you already have a playset of, you instead receive a different rare from the same set if you do not have all the rares from that set, or 20 gems if you do. I do not have all the rares from Edge of Eternities, but twice now ICRs have given me 20 gems when awarding a card I have a playset of instead of a different rare. One of these times it displayed a single reward of 20 gems incorrectly saying I had all the rares in the set, and the other it displayed 2 rewards: 20 gems along with a specific rare I already had 4 of. This is not the biggest issue but it struck me as odd.
My understanding of how duplicate protection for rares in ICRs works is that if you would receive a rare you already have a playset of, you instead receive a different rare from the same set if you do not have all the rares from that set, or 20 gems if you do. I do not have all the rares from Edge of Eternities, but twice now ICRs have given me 20 gems when awarding a card I have a playset of instead of a different rare. One of these times it displayed a single reward of 20 gems incorrectly saying…
1 vote -
Unable to craft Entomb or Reanimate for a Timeless Deck
When I try to make a Timeless deck and craft cards like entomb or reanimate, they do not appear when I search for them, even when I click the craft button so they should appear. I searched online and found that multiple people have this problem. It means I cannot play on your site because other players have access to the cards and I do not.
2 votes -
Drw while waiting for opponent
Durign my last event, I was queueing up and joining a match.It did not load the match, but kept on saying “Waiting for the opponent…” After a while, the match ended in a Draw.
2 votes -
Aetherflux Reservoir Doesn't Activate When you Have More Than 50 Life
I am playing an Aetherflux Reservoir combo deck with this decklist.
Deck
4 A-The One Ring (LTR) 246
3 Wastes (OGW) 186
4 Karn, the Great Creator (BLC) 73
4 Coldsteel Heart (CSP) 136
4 Guardian Idol (JMP) 467
4 Mind Stone (WTH) 153
1 Karn's Sylex (DMU) 234
4 Powerstone Shard (DAR) 227
1 Aetherflux Reservoir (BRR) 2
3 Mystic Forge (BRR) 36
1 Ugin, Eye of the Storms (TDM) 1
3 Paradox Engine (KLR) 259
2 The Mightstone and Weakstone (BRO) 238
4 Buried Ruin (JMP) 491
1 Demolition Field (FIC) 385
4 Radiant Fountain (M21) 248
4 Zhalfirin Void (DAR) 249
1 Replicating Ring (KHM) 244
4 Adventurer's Inn (FIN) 271
4 Rumble Arena (TLA) 277Sideboard
1 Karn's Sylex (DMU) 234
1 Aetherflux Reservoir (BRR) 2
1 Mystic Forge (BRR) 36
1 Forsaken Monument (ZNR) 244
1 Paradox Engine (KLR) 259Once I get to 50 life and try to activate aetherflux reservoir, I am not able to click it at all or activate it.
I am playing an Aetherflux Reservoir combo deck with this decklist.
Deck
4 A-The One Ring (LTR) 246
3 Wastes (OGW) 186
4 Karn, the Great Creator (BLC) 73
4 Coldsteel Heart (CSP) 136
4 Guardian Idol (JMP) 467
4 Mind Stone (WTH) 153
1 Karn's Sylex (DMU) 234
4 Powerstone Shard (DAR) 227
1 Aetherflux Reservoir (BRR) 2
3 Mystic Forge (BRR) 36
1 Ugin, Eye of the Storms (TDM) 1
3 Paradox Engine (KLR) 259
2 The Mightstone and Weakstone (BRO) 238
4 Buried Ruin (JMP) 491
1 Demolition Field (FIC) 385
4 Radiant Fountain (M21) 248
4…1 vote -
1 vote
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Helm of the Host Bug
When equipping “Helm of the Host” to “Aurelia, Exemplar of Justice”, it created two token copies instead of just one.
2 votes -
The game does not properly let you respond to spells. I cast a Living End and could've counterspelled but game did not allow. BROKEN GAME
I played a Living End with Violent Outburst. Opponent lets Violent Outburst resolve, Living End goes onto the stack. Opponent casts Reprieve. I have Force of Negation in hand with blue cards to discard. I am not given an opportunity to play my counterspell.
This game does not function properly. This should not have happened. The game does not properly interpret game mechanics. The game designers have obviously not tested this. The game designers are ruining the game. This is not how the game is supposed to work. I am not just mad because someone played a Reprieve and I lost. I'm mad because I was denied an opportunity to actually play and respond using what was in my hand because the game devs did not properly code the stack interactions in the first place. This is unacceptable. I have spent hundreds of dollars on this game. It should at least work properly. I would demand a refund of my purchases if it was at all possible because now, I do not trust the game engine to allow for me to make the proper plays without permanently turning on the slow-play functionality, which makes games tedious and slow. This game is terrible. I will be re-editing my steam review to reflect my interactions with the game.
I have hit Mythic in every season. I know what I'm talking about.
I played a Living End with Violent Outburst. Opponent lets Violent Outburst resolve, Living End goes onto the stack. Opponent casts Reprieve. I have Force of Negation in hand with blue cards to discard. I am not given an opportunity to play my counterspell.
This game does not function properly. This should not have happened. The game does not properly interpret game mechanics. The game designers have obviously not tested this. The game designers are ruining the game. This is not how the game is supposed to work. I am not just mad because someone played a Reprieve and I…
1 vote -
Sideboarding
Screen distortion during sideboarding
1 vote -
Missing Mastery Pass Mythic Card Rewards
I just won a game and received gold rewards for a daily win + a daily Quest. I also received 250 Mastery XP, which all popped up on screen at the end of the match. The XP was enough to complete level 49 of the Mastery Pass which should have given 2 Mythic SoS cards, but I didn't get any pop-up for those and nothing in my collection says "New", so I don't think I received them.
2 votes -
sideboard
Can't sideboard cards in Bo3. Keeps saying sideboard can't have more than 15 cards which I definitely don't have more than 15 in my sideboard.
2 votes -
Unable to cast The Last Ronins Technique
I attacked with featherbrained filcher with 2 mana available, and was unblocked. I was unable to use the sneak ability to cast The Last Ronins Technique
3 votes -
Chandra’s emblem vs valkmira
I had valkmira, protectors shield out and my opponent put a Chandra, awakened inferno emblem on me. I was still taking 1 damage at the beginning of my up keep. There were no cards in play that had “damage can’t be prevented”. Not sure if this is a bug or if emblems can get around protection
1 vote -
Couldn’t block
Even though my blockers are lit up like I could block with them, the game wouldn’t let me block. And no the creature wasn’t unblockable. Please refund my entry.
5 votes -
Cards not collected not showing when filtering for "not collected"
Bug: When looking at the "Set Collection" statistics, it shows that I am missing two cards from completing the Lorwyn Eclipsed set. However, when I look at my collection and filter using "not collected" no cards are showing up. How do I know which cards are missing?
5 votes -
Holding priority until it skipps oponents turn
My opponent held priority for so long that it skipped my entire attack step. This has happened to me multiple times now. I think they are exploiting this bug on purpose. It is really annoying.
that was the game 2026.59.20.6262.1277160
thank you for looking into it.
kind regards
Denis1 vote -
Hackers?
Possible Hacker or bug
Playing against player SubZero in Standard Ranked,
He played a Ourboroid on this turn, only tapping 1 mana, no crads in graveyard
how can he play a 4 mana creature for 1 mana?
Don't expect any compensation for this as it was a free game,
this ahas happened before and I just haven't reported.
It's too much of a hassle to report on free games, but yáll have hackers, fix your ****
see attached1 vote -
Matching algorithm
The dynamic of magic deck building is in the various encounters with DIFFERENT types of decks.
But you feel it’s only right to play against similar stuff.
Play target exiles in your deck? Face target exiles.
Play goblins? Face goblins.
Play landfall? Face landfall.
Quit with the pairing algorithm. I’d rather accept 100 losses because my aggro deck was against mid range counters, or my late game deck was vs aggro, just make the pairing truly random. Like we were going to a tournament in person.2 votes -
hacking opponent
It seems from reading many different discussions that players and my self are experiencing land issues. What i mean by this is i can not get land to draw from my library, or if i do get lands i get flooded with them. Either way the matches get ruined by terrible shuffle system. But i suspect its actually hackers rigging the matches. its only us that suffer with not lands but out opponents all get mana EVERY turn. Seems very suspicious to me. I played about 60 matches and yesterday and even though i was able to complete my daily wins, i feel it took long than it should due to the land draw issue or hacking issues. I would like possible hacking idea to be looked into if possible.
Photos are from my first match today. my opponent played a land every turn and had a stacked board and even had a show hand card to see if his hacking was working.
I use a 20 lands 20 spells and 20 creatures for all my decks i make even in real life. NEVER have this much issues with getting landsIt seems from reading many different discussions that players and my self are experiencing land issues. What i mean by this is i can not get land to draw from my library, or if i do get lands i get flooded with them. Either way the matches get ruined by terrible shuffle system. But i suspect its actually hackers rigging the matches. its only us that suffer with not lands but out opponents all get mana EVERY turn. Seems very suspicious to me. I played about 60 matches and yesterday and even though i was able to complete my daily…
3 votes -
Powered Cube: Unable to Select Cards During Draft
There were three or four cards remaining in pack 1 of the Powered Cube Bo1 draft on PC, and it stops letting me drag cards into my deck. I try double-clicking and changing the view, but it doesn't let me select cards. After the time runs out for that selection, it says something like "Error drafting cards" (I don't remember the exact wording of the error message) and puts me in a loading screen with "Waiting for the Server" on screen. The loading screen did not go away and I was unable to exit out of it, so I had to restart the client (mind you all this while the draft is ongoing in the background). When I came back, the draft was halfway through pack 2 and it had randomly filled my deck with chaff that isn't even the correct color.
I would like to be reimbursed the gems that I spent to enter this draft. I posted my game log in case it helps prevent this issue from reoccurring.
There were three or four cards remaining in pack 1 of the Powered Cube Bo1 draft on PC, and it stops letting me drag cards into my deck. I try double-clicking and changing the view, but it doesn't let me select cards. After the time runs out for that selection, it says something like "Error drafting cards" (I don't remember the exact wording of the error message) and puts me in a loading screen with "Waiting for the Server" on screen. The loading screen did not go away and I was unable to exit out of it, so I had…
2 votes -
Bug
There's a problem with cards like Mystical Tutor and Enlighted Tutor. Since last collection update (Mutant Ninja Turtles) the uncommon cards of Mystical Tutor and Enlighted tutor are disabled when you are trying to build a deck, and If you edit a deck that had it, the game says you something was wrong and instantly this cards are removed from the deck without any advise of what cards has been removed. But the most annoying thing is that you cant choose them when you are trying to build a deck.
3 votes
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