MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10204 results found
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Unable to Login
I am unable to login to my Wizards Arena account for the iOS app. I keep getting an error message saying the request has timed out.
18 votes -
Using Exhaust Multiple Times
I just played in a Premier draft. Both me and my opponent were able to use exhaust more than once. As you can see, my keen buccaneer has 2 counters on it and his boom scholars have been triggers multiple times. I feel like I am due a refund for this event too.
17 votes -
Deck list not displaying during draft IOS
Deck list not showing u during paid draft. iOS screenshots attached
2 votes -
shrines
Ich spielte Jump into Magic: The Gathering / Avatar:
und wählte Powerful / Shrines und erhielt dieses Deck.
Senden sie mir einfach die 1000 Gold zurück und klären Sie das Problem. Powerful war nicht im Deck, dafür viele, viele Länder ...3 votes -
twin blade sacrifices previously equipped creature
while playing in the new Avatar set Jump In event.
played "twin blade" and attached to "deserter's disciple".
attacked with deserter's disciple, then played "Mai, jaded edge".
when I tried to move twin blade onto Mai, deserter's disciple was sacrificed/destroyed wih no apperent reason
log file from a few seconds after witnessing the bug is attached1 vote -
FULL CONTROL
you have fcked up in the last patch and everybody is posting aboput it on reddit.
Whenever anyone ALT TABS out of the game you auto enable FULL CONTROL and its literally unplayable.
And whenever I try to report this fcking bug you have this very bad USERVOICE that literally just suggests random topics that i dont care about and is impossible to post a simple bug.3 votes -
Voice of victory doesnt trigger
Voice of victory doesnt trigger cards that count the number of creatures attacking with it:
- eg Glimmer lens
-eg Kythen, Hero of AkrosI played a game today at 2:10pm ET where these effects didnt trigger and I lost the game as a result
2 votes -
Surely it should not be infinite
These two cards create an infinite loop that kills the opponent and they cannot go
1 vote -
Lutri, the Spellchaser becomes invalid with duplicate cards in the sideboard
I run a Tainted Pact/Thassas Oracle deck using Lutri as a companion. There are no duplicate cards in the maindeck but there are duplicates in the sideboard that seem to disable Lutri even though Lutris companion viability is only supposed to be concered with cards in the mainboard.
2 votes -
Hexproof didn’t work against Archenemy’s Charm
Gave my creature Hexproof with Dawn’s Truce but their Archenemy’s Charm was still able to exile my target creature.
3 votes -
Crash while using Fabled passage
I am playing on Android 14 on a Fairphone 5. The game keeps crashing when I play the Standard Mono G Landfall deck while I am searching with Fabled Passage for a land. Restarting my phone did not help and I can reproduce at every time.
5 votes -
Hand not showing full card at start of game iOS
Platform iOS
When a game starts only the top half of the card shows. You have to rotate your phone upside down and then back to get the cards to show properly.
This started after last months update. Can you please fix this annoying bug.
5 votes -
Cannot open vault
Cannot open the vault at over 100%
3 votes -
Why do I get a losing streak whenever I get to Platinum 3 when playing ranked, it has happened 10 times in a row?
Is anyone else having a problem playing ranked going from Platinum 4 to Platinum 3? I marched right thru everything including Platinum 4. When I hit Platinum 3 a losing streak started that eventually took me back to Platinum 4 with 0 wins. I have had losing streaks in this manner that were as much as 9 straight games. This has happened around 10 times. I am using a deck I used to get to Diamond 1 and trying to figure out how to get past this. After my latest adventure back to Platinum 4 I decided to use a Tibalt's Trickery deck. I got 2 wins into Platinum 3 and had a 4 game losing streak before I quit.
Is anyone else having a problem playing ranked going from Platinum 4 to Platinum 3? I marched right thru everything including Platinum 4. When I hit Platinum 3 a losing streak started that eventually took me back to Platinum 4 with 0 wins. I have had losing streaks in this manner that were as much as 9 straight games. This has happened around 10 times. I am using a deck I used to get to Diamond 1 and trying to figure out how to get past this. After my latest adventure back to Platinum 4 I decided to use a…
2 votes -
Brawl without Alchemy cards
I really find the Brawl format interesting and from time to time when there are some Brawl events offered on MTGA I play them and enjoy them very very much. But then I try playing Brawl outside these events (Historic brawl??). It is the worst experience of my live. I hate Magic. There are some idiotic cards, too powerful, that cannot be interacted with, very oppressive and very unfun!!
Mythweaver Poq, Rusko Clockmaker, Nashi, Illusion Gadgeteer, are only a few of these... Especially the Poq, whenever my ooponent presents it as their commander, I scoop.
Please make Brawl free of the cancer you call Alchemy. Or make the Alchemy cards more balanced.
Also, PLEASE offer us Alchemy free Historic format!!!
I really find the Brawl format interesting and from time to time when there are some Brawl events offered on MTGA I play them and enjoy them very very much. But then I try playing Brawl outside these events (Historic brawl??). It is the worst experience of my live. I hate Magic. There are some idiotic cards, too powerful, that cannot be interacted with, very oppressive and very unfun!!
Mythweaver Poq, Rusko Clockmaker, Nashi, Illusion Gadgeteer, are only a few of these... Especially the Poq, whenever my ooponent presents it as their commander, I scoop.
Please make Brawl free of…
26 votes -
Test of Endurance Achievement Broken / Not Awarded
Starter Deck duel and I reached 51 health. Achievement not awarded.
13 votes -
Large Hand Bug
When you have many cards in hand, Arena won’t allow you to scroll through them on IOS to let you get to the cards you need.
1. I used the -8 ability of Kasmina, Enigma Sage to tutor for Enter the Infinite, drawing my deck and putting a card on top.
2. iPad, IOS
3. Once my hand is full, whenever I tap on a card to try to drag it out, instead I can only access the middle of my hand, regardless of which card I clicked on. (This is in attempt to play Thassa’s Oracle and win)
4. When tapping on a part of my hand, even with a lot of cards in hand, I should be able to access that part of my hand and cast spells from it.When you have many cards in hand, Arena won’t allow you to scroll through them on IOS to let you get to the cards you need.
1. I used the -8 ability of Kasmina, Enigma Sage to tutor for Enter the Infinite, drawing my deck and putting a card on top.
2. iPad, IOS
3. Once my hand is full, whenever I tap on a card to try to drag it out, instead I can only access the middle of my hand, regardless of which card I clicked on. (This is in attempt to play Thassa’s Oracle and win)
4.…18 votes -
unable to make purchases in arena store. just spins the "contacting server" screen. still able to play games.
unable to make purchases in arena store. just spins the "contacting server" screen. still able to play games.
Mac OS. Epic Games Launcher
3 votes -
vault
Unable to open vault at 102%. Loading flashes for a couple of seconds.
3 votes -
Card styles broken for Arena Anthology 3 cards
others have brought up this bug with cards like ulamog infinite gyre and the 15cmc emrakul, but cards like chain lightning and noble hierarch bugged as well
2 votes
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