MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1445 results found
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Petition for wildcard refund
Dear support,
Few days ago I crafted all the banned brawl cards cause i thought we will get wildcard refund for each of them. Didnt know that doesnt work for this format. So i basically lost 12 rare and 4 mythic wildcards. Can you please undo the action of crafting those cards on my account. Would really appreciate it. Thanks in advance.
Kind regards,
MIlos Bilanovic3 votes -
Bug - Need more processing power for duels. - Bug!
A mix of Extravagant Replication and Doubling Season, especially with Elspeth? Causes a lot of creation of tokens.
This is fine and works as intended, however once the number of tokens gets high, the matches often crash and/or start running slow. Multiple duels I've had end in "GreError" now, because there are just too many interactions for the limited processing power you provide per match.
3 votes -
Mtg Arena companion bug/crashing
Currently dealing with a bug with companions. Checked my collection for a companion to use in one of my decks and noticed a black box among them. Attempting to click on it leads to a game crash. Thankfully can boot up the game no trouble after but it is a minor inconvenience that I can work around for now.
Currently know of this bug on the Android version of Arena.
3 votes -
Agatha's Soul Cauldron
I acquired the card Agatha's Soul Cauldron, but it didn’t work as expected. During my last ranked match, I exiled a creature with flying and another with lifelink. I placed a +1/+1 counter on my creature, but it didn’t gain any of those abilities. The card simply didn’t apply the effect as described.
4 votes -
Option to block players or add players that are fun to play against
If I don’t enjoy playing against a player or at least a specific deck because a myriad reasons then why isn’t there an option to block the account or deck from my que. And the add friend mechanism should be seamless and and not something that I have to remember a username. There’s been players using interesting decks that I would love to play again that I’m unable to because you’re adding features is slow and doesn’t seem to work like it should if you want Arena to actually be fun
2 votes -
Client not launching on Mac
On the morning of Renewal and the EOE updates, the client is not functioning properly on my Mac. I have rebooted 3 times, both by opening the client directly and by launching through Epic Games. Sometimes the client launches but is very laggy, and sometimes it doesn't launch at all, showing a black screen or a "waiting for server" icon. I've also restarted my computer, reset my wifi, and reset my router, but nothing seems to work.
3 votes -
Possible unintended damage bug
Leeching Silver has the text: "Whenever a sliver you control attacks, defending player loses 1 life"
That should be 1 life lost per attacking sliver, per leeching sliver on the board. This appears to work as intended if the leeching sliver attacks by itself, or any other slivers attack by themselves. It seems when the leeching sliver attacks along with other slivers, this effect is applied to each attacking sliver resulting in many times more damage.
PC platform
3 votes -
"prevent combat damage is broken and doesn't work properly
Prevent combat damage cards don't work against "target creature fights another target creature" cards when its combat damage. not" target creature deals damage to target creature" but they actually engage in combat and the white cards to prevent that damage are broken and dont work
there needs to be further clarification on if a combat card is actual combat, and what cards can actually prevent the damage
it swung a game for me massively in the wrong direction because the language led me to believe the combat damage would have been prevented with my white card, but instead cost me…
1 vote -
your mistake is confusing randomness with realism.
Your response, assuring me that the algorithms are “working as intended,” only reinforces my concern—not relieves it. If this is the intended behavior, then the design itself is the problem. The company's stated goal is to simulate “true randomness,” but the mistake here is confusing randomness with realism. Magic: The Gathering is not a purely random game—it’s a game of tuned variance and controlled chaos. Real-world shuffling, while imperfect, produces gameplay that feels consistent, engaging, and skill-rewarding. Your system, on the other hand, produces hands and draw sequences so far outside of statistical expectation that it actively punishes strategic…
2 votes -
Maximum deck limit On MTG Arena
I Have been coming across a lot of decks that have over 150 cards in the deck and usually surpass the 200 card deck count on MTG Arena.
These games are never fun due to long drawn out games and for people that enjoy playing Mill decks the Mill deck will lose by default because the card value of milling is well balanced to achieve success when the decks have a quarter of a thousand cards in the library. Second; There are several answers in the game to either win the game due to not having cards in the library…
2 votes -
Rigged matchmaking/ rigged card draw.
Why cant i look at my deck after a game ends to see what cards i wouldve pulled the next few turns?
Because the card draw is rigged and the shuffler doesnt work. We cant prove it because of it being hidden.
Why cant i do that? I do that in real life when i play commander.
its getting real suspicious when i have a deck with 40 lands and i only pull 3 after 6 turns
3 votes -
Bug login
Bug Description:
I am constantly getting the error “Error updating data. Please check your connection and try again.” when trying to log in on PC.
This issue happens every time I open the game on my computer. I have already tried the following steps:
Restarted the game
Updated the app
Uninstalled and reinstalled the game
None of these actions solved the problem. My internet connection is working normally.
Important: I can log in and play normally on mobile (phone) using the same account and the same internet connection. The issue only happens on PC.Because of this error, I am…
1 vote -
Lair of the Hydra doesn’t work!
Lair of the Hydra is a land that has the ability to pay XG to become an X/X Hydra Creature until end of turn. I tried tapping all my other mana first and then activating this ability and the game kept telling me that this land will be tapped to pay the cost even though I was using the other mana from my pool. Autopay didn’t work either for any amount, it kept tapping the Lair. No matter how I tried I could not get the land to activate its ability without tapping, I almost lost a match because I…
1 vote -
Galerider Sliver missing from Pioneer
I would love to see Galerider Sliver (and certainly other missing cards) added to Pioneer on MTG Arena. We have Galerider in paper but would love the opportunity to test with it on Arena as well. It's a major missing piece for anyone trying to make Slivers work in Pioneer on Arena.
Edit: Warping Wail would be great to see as well. Slivers in Pioneer would use many rainbow lands (for creatures) and a spell like Warping Wail would be a great tool to have since the rainbow lands would not produce colors for noncreature spells (exception being Mana Confluence).
3 votes -
Message for Final Fantasy releasing on Arena didn't give me any fullsize lands
I opened the June 10th 'Final Fantasy is on Arena' announcement and got the 3 packs but not any of the fullsize basic lands. I already had 12 out of the 15. I assume the game rolls 1 in 3 on each basic land and then there would be a 30% chance I got no missing ones. That's fine but I didn't see the animation from obtaining the lands like I did for all the other new set messages that gave 3 packs and basic lands.
I'd like to know if Arena is working as intended and I was just…
1 vote -
Secret Tunnel Bug
Secret Tunnel's ability to make two creatures that share a type unblockable does not function for lands, which I believe is the entire point of the card. When I have two earthbent lands on the battlefield and attempt to activate its ability, nothing happens. I tested this in two games and had the same result both times. Two games, I will note, that I WOULD HAVE WON if I were able to make my lands unblockable. The card's text does not clarify nonland creatures, so it should work for lands, right? Unless "land" is not considered a "creature type"?
3 votes -
Repurposing Bay won't allow me to fetch for an artifact
I just lost a draft game because Repurposing Bay did not work as intended. I activated its ability and sacrificed Spotcycle Scouter to go search my library for an artifact card with mana value 3 or less (since Spotcycle Scouter has mana value 2). The game showed me the cards in my deck, which were all grey and unselectable, despite having artifacts costing less than 3 (such as Nesting Bot or Guidelight Optimizer, all unselectable). I ended up refusing the selection since it was the only option available. Basically I played Repurposing Bay and sacrificed an artifact for nothing, which…
3 votes -
Decks with sideboards not available when starting bo1 game
Steps to reproduce
1. Create a best of 3 deck with a sideboard.
2. Attempt to start a best of 1 game with it.
Actual Results: It doesn't show up as an available deck.
Expected Results: It should show up as an available deck. (In game, the sideboard that shows up should be the seven cards in the best of 1 portion of the sideboard.)Note: This problem shows up for most best of 3 decks, but some of them still work correctly. I've attached one of the decks that has this problem. It's an alchemy best of 3 deck.
…
3 votes -
blocking an emberheart challenger with a fear of imposters didnt work
blocking an emberheart challenger with a fear of imposters didnt work. block successfully selected and then it ignored the blocker completely. causing a loss of game
1 vote -
There's a bug with the tutorial
I'm a new MTGA player playing on PC. I started playing yesterday the 27th of June. I'm experiencing a bug with the quick draft part of the tutorial. I managed to get through everything else just fine but when I got to the drafting mission to play 3 quick draft games it won't register that I've played a game. I tried restarting the client and logging in but that didn't work so I then tried to repair the game files and then went back in to play a 4th game but it still didn't register that I played a quick…
3 votes
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