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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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16223 results found

  1. Can't cast spell

    I was playing against analyst. Oponent Has done so mamy actions that my timer after all those "resolve" has ended. And when after oponent casting next spell I couldn't get priority to cast my spell.

    Android system

    5 votes
    0 comments  ·  Gameplay  ·  Admin →
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  2. Surgical suite

    Unlocking the door for Surgical Suite did not trigger returning a creature card with Mana value 3 or less from my graveyard to the battlefield. I had multiple targets with Mana value 2 but nothing happened.

    1 vote
    0 comments  ·  Gameplay  ·  Admin →
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  3. Duplicates in Brawl - originating set + arena base set duplicate not detected by client

    Opponent had two copies of Zacama, Primal Calamity in their Historic Brawl deck. Nearly cost me the game -- please fix. Attaching the log of the match

    1 vote
    0 comments  ·  Gameplay  ·  Admin →
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  4. 1 vote
    0 comments  ·  Store  ·  Admin →
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  5. cosmetic sotre tab causing game crash

    whenever i click on the cosmetic tab in the store my game crashes on android

    1 vote
    0 comments  ·  Store  ·  Admin →
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  6. Blocked ability still active

    Using “Vraska, betrayals sting” turned “Ashaya, soul of the wild” into a token which should nullify his abilities, however every creature continued to be counted as forest lands as the entered the battlefield. From iphone 13 promax

    2 votes
    1 comment  ·  Gameplay  ·  Admin →
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  7. time out wtf

    ive been playing a match and the other player has been playing their turn for literally 30 minutes and they still arent timing out. Meanwhile i took the 20 seconds to read the absolute brick wall of text on one card and my timer almost ran out. not only is this wildly unfair, it makes for an even more terrible game experience than normal.

    3 votes
    0 comments  ·  Gameplay  ·  Admin →
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  8. Getaway Glamer Wipes Attack History of Rampaging Ursaguana

    Happens in either case:

    1. Attack with Rampaging Ursaguana while it is face down.
      When it becomes blocked, cast Getaway Glamer with Spree Option #1 targeting the Ursaguana. Ursaguana returns to the battlefield without any bonuses for the attack.

    2. Attack with Rampaging Ursaguana while it is face up.
      Rampaging Ursaguana gets the bonus.
      Cast Getaway Glamer on the Ursaguana with Spree Option #1.
      The Ursaguana returns to the battlefield without the bonus.

    I just recalled that Tawnos Endures, at least when Rampaging Ursaguana is exiting face-down status, does the same thing.

    1 vote
    2 comments  ·  Gameplay  ·  Admin →
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  9. experience

    not recieving all the experience and this always happen at the moment of getting gems with the mastery pass, must complete at least 900exp and only get 700exp and this is always not only in this update

    7 votes
    1 comment  ·  Gameplay  ·  Admin →
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  10. Red creatures go to exile instead of graveyard

    Red creatures go to exile instead of graveyard when they receive noncombat damage or when they sacrifice. this happens with cacophony scamp, heartfire hero for example. Please solve this bug. Thanks

    1 vote
    1 comment  ·  Gameplay  ·  Admin →
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  11. Ban all talents from standard and stop designing cards like this

    The last thing you want in a game is for a standard block is for it to have a lot of masturbatory combos. These cards make it incredibly easy to just build a bunch of these combos as if they were designed for it.

    Losing a game because one player draws their combo was always ****. Either the game ends or the player with the combo just runs it while you're sitting back there wondering when you're going to play the game again.

    1. STOP designing masturbatory combos. They were never fun.
    2. STOP designing cards with commander in mind. Commander was…
    2 votes
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  12. Daily Quests are no longer recording any progress

    Playing on PC over Steam

    Game is no longer recording any Progress for daily Quests.
    So there is no more option to accumulate any XP and therefore any progress on the Mastery Chart is impossible.

    Tried it for a few days now, re-roled some of the daily quests (so all of them trigger now on casting green spells + one other color) playing green decks only, not a single spell is recognized.

    2 votes
    0 comments  ·  Gameplay  ·  Admin →
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  13. Client crashes on iOS if opponent casts Brazen Borrower or Petty Theft

    Basically the title, I have been experiencing this for the last two days. I was playing on iOS and I have ran into this issue in two different scenarios:

    • Opponent casts Petty Theft on one of my permanents and the game crashes immediately. Relauching the game doesn’t help, the game inmediately crashes after reconnecting to the match while Petty Theft is on the stack. Once (I guess because of the priority timeout) Petty Theft leaves the stack, I was able to reconnect

    • Opponent casts Brazen Borrower. Once the spell leaves the stack and BB ETB’s, the game crashes immediately. I…

    2 votes
    0 comments  ·  Gameplay  ·  Admin →
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  14. branching evolution

    branching evolution doesn't work appropriatly, it doesn't twice the 1+/1+ counters on the creatures

    1 vote
    1 comment  ·  Gameplay  ·  Admin →
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  15. simic ascendancy

    I already had simic ascendancy on the battlefiel but the game doesn't add the right amount of growth counter on it

    1 vote
    1 comment  ·  Gameplay  ·  Admin →
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  16. How can I contact support if I don't receive a response to the tickets I send?

    I'm really angry, I've been trying to get the prize for an arena direct I won on June 28th for two months and I can't do it, now it's been about a month that support has stopped responding to my tickets. Is there another way to contact support? is there a chat? I would like to try every thing possible before contacting a lawyer. Thank you

    2 votes
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  17. Mindsplice Aparatus needs a ban from all formats

    Does too much for way too little.

    2 votes
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  18. Turn skip didn't cancel

    While in a draft, I earlier accidentally hit the turn skip button on my opponents turn and quickly turned it back off, however it still was skipping my actions while I had 6 mana open and a food token I could have utilized. So seeing that it was off I blocked a big lethal attack and was going to sac my food after blockers were declared, however it still skipped any actions I could do and made me lose that match when I was going to win the next turn.

    2 votes
    0 comments  ·  Gameplay  ·  Admin →
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  19. BUG: torpor orb blocks also enchantments ETB

    During a game, Torpor Orb prevented an ossification ETB, it shouldn't since it states only creatures.

    2 votes
    0 comments  ·  Gameplay  ·  Admin →
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  20. return to hand

    Game crashed on Macbook whenever a return to hand function is activated. The bug has been there for almost a year now, and prevents me from playing return to hand cards.

    2 votes
    0 comments  ·  Gameplay  ·  Admin →
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