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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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13042 results found

  1. Mana tapping

    I'm quite a memory buff, and in the old Magic: The Gathering game from 1997, a cool feature was that you could set a land to "don't tap this land automatically". Now, while playing, it happened to me that I manually tapped free lands, but still the spell was cast for mana from Mirrex, or other useful non-basic lands.

    1 vote
    0 comments  ·  Gameplay  ·  Admin →
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  2. Slow motion of opponents actions as training-feature

    When the opposing player performs a complex move, i.e. when several spells combine features, the overall final effects happen to fast to comprehend what exactly happened that moment. This is all the more annoying as a replay-feature is still missing. As an easy-to-implement solution it would be helpful to add a slow-down switch for opponents action.

    1 vote
    0 comments  ·  Gameplay  ·  Admin →
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  3. Make the search results include all versions of the cards

    When searching not for a specific card but for cards from specific sets/subsets, it would be nice to also be shown all the other printings of that same card from other sets. Because that search may result in the one copy from that specific set while ommiting the full playset I may already have of the same card from another set. Thus potentially losing me wildcards for stuff I don't really need anymore. Same issue with cards printed at different rarities, a card may be a 1-of as a common, but may already be in my collection as a full…

    1 vote
    How important is this to you?
  4. pay bills

    Problem of not being able to pay bills via STEAM in Japan.
    I want to pre-order the Modern Horizon 3 pack, but I get a store error. I checked and there were several similar comments on the steam store comments from about 2 months ago with low ratings. 20 people a day are paying $50 a day, which means that at this point you have lost over $60,000 in profits that you could have earned. How is it that you continue to lose profits for your company?

    1 vote
    0 comments  ·  Store  ·  Admin →
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  5. time counting system

    Hello everyone, I would like to leave a complaint about Arena´s match time counting system. RIGHt NOW, my opponent left the Soul Warden/Scurry Oak combo placing automatic counters on his permanents and paralyzed the game to the point where I was able to come here and write this message. I think is terribly unfair the system keeps normally working for physical combos in this way while, in my Control deck, for example, I am punished for time while i´m thinking and reasoning out strategies to overcome my opponents.

    5 votes
    0 comments  ·  Gameplay  ·  Admin →
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  6. 6 votes
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  7. Automatic Loss Given In draft

    Premier Draft March of the Machine
    I searched for a my second game in a premier draft while being 1-0 but was loaded into a game that just said draw. Upon clicking out of the game I was returned to the event screen with a loss. I didn't play a game or concede so I shouldn't have been awarded a loss. My log file is attached below.
    Thanks for any help!

    22 votes
    2 comments  ·  Events  ·  Admin →
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  8. Veko + Glorious Protector doesn't work

    What I expected to happen: Veko makes Glorious Protector perpetually a Spirit and not an Angel, so Glorious Protector's ETB trigger can exile itself and then return itself. Exactly as if the card Conspiracy was on the battlefield naming spirit in paper.
    Instead Glorious Protector remains in exile and does not ETB.

    1 vote
    0 comments  ·  Gameplay  ·  Admin →
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  9. Traditional Historic Rewards Standard Cards

    Today, I spent 750 gems to participate in a Traditional Historic Event. The event description clearly stated that it would provide packs from non-Standard sets. I achieved 3 wins, which should have entitled me to two packs from non-Standard sets. However, I received a pack of Khans of Tarkir cards and a pack of Kamigawa Neon Dynasty, although one of these is a standard set.
    I believe there was a bug in the event, as I received incorrect and unneeded rewards. I reported a similar issue several days ago, but it appears this easily fixable issue persists. Therefore, I am…

    1 vote
    0 comments  ·  Events  ·  Admin →
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  10. Chromatic cube, etali can't cascade into unleash inferno

    Etali trigger, revealed unleash inferno from the top of opponent's deck but into couldn't be cast due to some unexistant additionnal cost that should be paid

    1 vote
    0 comments  ·  Events  ·  Admin →
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  11. Improvements have been made on store packs with MH3, but there are still issues

    I very much appreciate the recent announcement regarding Modern Horizons 3 on Arena that the commanders from the EDH decks will show up in store packs when a full playset of all Mythic Rare cards in the main set have been collected. I like the direction you are taking with this. That being said, the current Premier Set, Outlaws of Thunder Junction, introduced 30 new-to-Standard Mythic Rare cards in the form of The Big Score, and I am rather displeased with your handling of it in store packs. I think that this further access via duplicate protection when a full…

    1 vote
    0 comments  ·  Store  ·  Admin →
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  12. Server issue on pc

    once again the servers seem to be a problem and this wasn't the case 3 weeks ago. but for 2 weeks now, playing on pc is not possible. I thought it may be the steam version, deleted the steam version, and downloaded the pc client from the website to play directly from my pc and it makes no difference. please stop stealing my money. fix the issue. and refund all of the gems in the last 2 weeks. all of them. not just for one entry. it's insulting the way you treat your customers.

    1 vote
    0 comments  ·  Gameplay  ·  Admin →
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  13. Connessione persa

    Non riesco ad effettuare l'accesso

    1 vote
    0 comments  ·  User Interface  ·  Admin →
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  14. In attesa del server...

    Non riesco a giocare

    1 vote
    0 comments  ·  Gameplay  ·  Admin →
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  15. Arena skipped turn when I tried to use channel ability from Shigeki

    Arena skipped turn when I tried manually select mana instead of using auto tap when I selected to use channel ability from Shigeki.
    Caused me to lose the game.

    1 vote
    0 comments  ·  Gameplay  ·  Admin →
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  16. Tishana's tide binding

    regarding Tishana's tide binding, when I played the second tide binding during a match, the corresponding cards overlapped and it was unclear which one was canceling the effect of which target, and even when I clicked on the card, the target was unknown. So, one side suffered a disadvantage, such as being unable to act in a situation where it would be good to attack, so please fix it so that we can understand what the target is.

    5 votes
    0 comments  ·  Gameplay  ·  Admin →
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  17. Utopia Spawl not targetable

    I wasnt able to target opponents utopia sprawl when using android device.. i just saw the forest and was not able to expand it anyhow

    8 votes
    2 comments  ·  Gameplay  ·  Admin →
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  18. Ojer Axonil & Skewer Slingers

    Skewer Slingers deal 1 damage when blocking or blocked, this is before combat occurs, so it should count as non-combat damage and Axonil should trigger.

    5 votes
    1 comment  ·  Gameplay  ·  Admin →
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  19. Lutri cost not working correctly while exiled by ******* Taker

    I exiled my opponents Lutri the spellchaser with my ******* taker. I was trying to cast Lutri to copy a spell, but doing so forced me to play the blue/red in Lutri's cost instead of using any mana as stated on ******* Taker. I had full control on.

    h0st4ge taker is the name of a card but I guess that's a bad word or something.

    1 vote
    0 comments  ·  Gameplay  ·  Admin →
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  20. Tyrant Scorn mode selected doesn't show

    During a traditional draft match, your opponent casts Tyrant's Sneer.

    "Tyrant's Scorn" is a spell that can be played in one of two modes: "Destroy target creature with a mana total of 3 or less" or "Return target creature to its owner's hand."

    However, when an opponent casts Tyrant's Sneer, it doesn't show which of the two modes they chose to cast it in.

    Both modes target creatures, and it was impossible to guess which mode had been chosen based on the targeted creatures, so the correct response could not be taken.

    The difference should be obvious because the text…

    1 vote
    0 comments  ·  Gameplay  ·  Admin →
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