MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10538 results found
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Quick Draft queue never finds game.
After drafting in Kaldheim Quick Draft, I was able to play one game, which was found relatively quickly. After that, I waited 6 minutes in queue before giving up. When trying again, I waited over 20 minutes, still with no game found. Maybe people just aren't playing Quick Draft, but this seems like a bug.
7 votes -
Frequent Mac crashes
Mac client won't stop crashing. Happens everyday
51 votes -
Missing Mastery Pass Rewards
I havn't had lv57 mastery pass reward,an ikoria pack.
43 votes -
Unexpected disconnect during draft game
There was sudden "Waiting for the Server" overlay during premier draft game, several seconds later screen faded out and draft menu has appeared with game loss.
6 votes -
Economy - Expensive and Unfair
https://mtgrocks.com/mtg-content-creators-criticise-arena-economy/
This article articulates very well, the economy issue. I have spent more money on this game than any other ever, and I still feel wholly incomplete.
This, even compared to buying physical cards. At lest there I could trade.
WAY TOO EXPENSIVE WITH TOO FEW REWARDS!!!8 votes -
Commander in MTGA
This feedback is more a request, i don't know how hard it is to make this happen but i think it will be a HUGE deal for the magic community. I love magic since the first time i play it and my favorite format is Commander which i play a lot with my friends in another platform and i looking forward to soon play on MTGA. Last night i got so HYPED just to think about it, to gather the cards and build a custom commander in MTGA. So if it is possible and if somebody is reading this my…
8 votes -
Music Keeps Cutting Out
Music continuously cuts out on all boards. Sometimes it will cut out after playing a card with a specific sound effect, and other times it will cut out right after the initial mulligan selection is made. For example on the new Strixhaven board, as soon as the mulligan selection is up, the music permanently cuts out. I tried reinstalling MTGA with no luck. This is extremely annoying, as the music of the boards really sets the mood of the game for me. Please fix this.
8 votes -
black screen while opening the game
Whenever I click in the MTG icon to open the game, I get a black screen only showing the MTG's mouse cursor. It should open the game normally.
Windows 10
8 votes -
Priority
A few times now I’ve cast a spell and had the game go straight to attacks without me having passed priority. I had W U up and wanted to cast Luminarch Aspirant but was not able to.
This happened with Seasoned Hallowblade as well. I blocked a Thieves Guild Enforcer, clicked to damage, and was unable to activate the indestructible ability.30 votes -
Virus alert when downloading today's update
While downloading today's MTG Arena update, I received a "Threat Blocked" notification from my virus scanner. I've attached a screen capture of the notification window.
8 votes -
Replay Tutorial Locks You in
After player hits replay you can not get out unless you run through it again. Please let us Opt out.
8 votes -
惑乱スプライト
これだけバグ報告が出ているのに、永遠に放置するつもりでしょうか。以下と以上の違いは真反対ですよね。やる気ないのかもしれないけど、いい加減にしてほしい。
5 votes -
Compré el pase de maestría y no recibí algunas recompensas.
Compré el pase de maestría estando en el nivel 24 de la maestría gratuita, sin embargo no recibí algunas recompensas previas como recompensas de cartas. No sé si se supone que ha de ser así, pero imagino que no, ¿no?
13 votes -
Opponents triggers counting down my timer after I hit resolve all
I get that if I have priority, I need to do something and my timer starts. But after I've already hit "Resolve All", why should I be punished for my opponent playing a deck that has a million triggers?
55 votes -
Missing rare wildcards
This is the second time I open a package complete the wildcard wheel and I don't get my wildcard, in this case a rare one.
23 votes -
The worst experience in the game: Tibalt's Trickery
Please ban me for the languages I use since I will be no longer using the account. Tibalt's Trickery is the worst card, made me completely miserable every ******* time the opponents hit the **** cards they aren't suppose to cast until late in the game, which happened ... you guessed it, 10 out of 10! Or 5 out of 5, whatever. You can check my battle log that I'm not joking.
I quit Magic forever so please congrats yourselves what a great job you have done, thanks again.
11 votes -
crash on mac client
Mac client crashes constantly, at least three times a day
53 votes -
Deck image reverts to vanilla card style if alternate/showcase style is applied.
When I select alternate/showcase card styles for my deck image, the art reverts to vanilla after saving. This happens with any alternate card style, e.g.,
-Throne of Eldraine: adventure showcase card styles
-Ikoria: mutate showcase card styles
-Theros: God/demigod showcase card stylesThese alternate/showcase styles are sought after because they are rare and usually not free. I would prefer to get the most use out them as a reward for obtaining them. That includes using them for my deck images.
10 votes -
Did not receive XP after leveling up
Playing on Windows PC. I have no idea how to recreate the bug, but have attached my log. After levelling up on March 11th (around my 10th win for the day), I stopped receiving XP (after 15th win, mastery shows I still have 0 XP into new level where it should be ~5*25 = ~125 XP).
10 votes -
Vito, Thorn of The Dusk Rose + Exquisite Blood
Vito, Thorn of The Dusk Rose + Exquisite Blood causes infinite loop when opponent loses life or I gain life. In a real game I would win unless the opponent can do something to respond. But in Arena it can trigger infinite loop clause that results in draw.
Please add a simple if-statement to your clause; if enemy is losing health during any loop like this to prevent the infinite loop clause from activating, because in cases like this it shouldn't result as draw.
36 votes
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