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MTG Arena Bugs & Product Suggestions

← Customer Feedback for Wizards of the Coast



This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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16230 results found

  1. Thought-stalker warlock ist discarding without damage

    Happened many times that i took 0 damage and opponent could discard a card from my hand. In the pic added i used clean mana to put the bat into play and also to cast the removal shown in grave nonetheless the warloch triggers the etb !!!

    1 vote
    1 comment  ·  Gameplay  ·  Admin →
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  2. Cannot collect evidence for Deadly Cover-up

    1. Cast deadly cover-up for the first time with at least 6 MV of cards in graveyeard
    2. PC
    3. Cannot click on the option to collect evidence, but can still cast deadly cover-up without collecting evidence
    4. We're supposed to be able to collect evidence 6 as an addition cost of casting the spell and gain the effects of collecting evidence
    5. None :(
    6. You can collect evidence on a later turn if the bug has occurred on an earlier turn
    2 votes
    0 comments  ·  Gameplay  ·  Admin →
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  3. Instant Spell Did Not Resolve

    Playing on iOS. An Instant spell was cast and opponent initiated and cancelled countering, but rather than continuing to resolve the Instant spell was stuck in the sidebar unable to resolve. It continued to be highlighted as if playable but I was unable to further interact with or remove it. Apart from never having done its job, it was annoying to have to pass everytime my opponent did anything when there was nothing I could do to remove the card. As soon as the match was over the error was fixed and the card moved back to my hand. If…

    2 votes
    0 comments  ·  Gameplay  ·  Admin →
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  4. Steam Mac Support

    can't instal for mac on steam

    The game itself has mac support, however I am unable to download the game on steam. As such I am unable to play this game when I would really like to.

    1 vote
    1 comment  ·  Store  ·  Admin →
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  5. Sideboarding broken if relog and randomly on my phone.

    If I ever close and reopen Magic arena during a Bo3 match I am unable to sideboard during the match. Also, on my iPhone, sometime (seemingly at random) I cannot add cards from my sideboard to my deck. The cards are visible but clicking on them has no effect

    2 votes
    0 comments  ·  Gameplay  ·  Admin →
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  6. Nullhide Ferox

    During the Traditional Historic Event, my opponent played Nullhide Ferox on the first move with no lands on the board. How is this possible?

    1 vote
    1 comment  ·  Gameplay  ·  Admin →
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  7. surveil not revealing the correct cards

    when surveiling specifically with lilypad village for me it will reveal two cards then next turn when i draw i am given a different card that was not there

    2 votes
    0 comments  ·  Gameplay  ·  Admin →
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  8. Game not responding, possible hack

    Broken interface, lag crashing my turn, my land wouldn't produce, skipped my turn, I think this guy is hacking.

    1 vote
    1 comment  ·  Gameplay  ·  Admin →
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  9. サイドボーディングでカードの入れ替えができなかった

    BO3のランクマッチをプレイ中に2戦目以降の全てのゲームにおいてサイドボーディングができなかった
    もちろんマッチには敗北し、正直言って非常に強い不快感を覚えた

    2 votes
    0 comments  ·  Gameplay  ·  Admin →
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  10. Sideboard doesn't work

    Didn't take screenshots, but yesterday I played a best of three standard ranked, but my sideboard didn't work. I could remove cards from my deck, but couldn't add cards from my sideboard. Clicking on them, and dragging them didn't work. I also had to restart the app to put the cards I took out back in, so I could submit a 60 card deck (the original decklist).

    2 votes
    0 comments  ·  Gameplay  ·  Admin →
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  11. Spree Cards Interact Poorly with Ward

    I think the issue has to do with the way the game handles targeting on Spree cards that is incongruent with the procedure.

    Example:
    Opponent has a Vein Ripper in play which has a Ward of "Sacrifice a creature".

    I have a single non-token creature.

    I cast Getaway Glamer which has two Spree options:
    1. Exile a creature and return it to the battlefield at the end step.
    2. Destroy target creature if it is the creature with the highest power (no higher power).

    The entire point of Getaway Glamer is to exit the battlefield and then kill the target,…

    1 vote
    2 comments  ·  Gameplay  ·  Admin →
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  12. Jump-In refuses to build decks or let me resign

    I've been playing Jump-In almost everyday lately until yesterday when after resigning to make a new deck I found that while I can select packets I it refuses to build the deck and the resign button is completely gone. This started to happen when I chose the five color packet titled "Spelunking" and has been stuck every since.

    I've tried validating bundles and validating full games through steam, but nothing has resolved the issue.

    2 votes
    1 comment  ·  Events  ·  Admin →
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  13. Getting gems from MH3 packs when still missing rares

    I am getting gems instead of the 6 remaining rare cards I still need to complete the Modern Horizons 3 set.

    Laelia the Blade Reforged x3, Ophiomancer x2, and K'rrik Son of Yawgmaw x1

    Oddly enough if I filter for 'not collected' the above cards do NOT show up (indicating that I have the full collection). However, if I search for those cards individually, you can see I am still missing them (I have the option to craft them).

    Please help, I still have unopened packs, and I really don't want to burn wildcards crafting these last 6 cards.

    2 votes
    1 comment  ·  Deck Building / Collection  ·  Admin →
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  14. Dog bundle is glitched

    Hunter's Hound
    Magmutt
    Bolthound
    Peaceful Pup

    I recently purchased the Dogs bundle in the Arena game store. It's the bundle with 6 dog card sleeves and 6 dog companions.
    The problem that I encountered is that 4 out of the 6 dog companions appear to be bugged or glitched. When I set the following 4 dogs as my companion (Hunter's Hound, Magmutt, Bolthound, or Peaceful Pup), I get two types of bugs/errors.

    One is that these dog companions do not show up in the game when I'm playing.

    Second, is that when I queue up for a match against another…

    3 votes
    0 comments  ·  Gameplay  ·  Admin →
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  15. Match Making is horrible! It's totally unfair

    I've been playing MTG arena since the BETA, and it's never been so bad in terms of match making.

    I always play with aggro or monster-based decks and 90% of my games were against control or UR decks that are full of magic (which are totally counters).

    I then created a deck that would be anti-magic, a DnT Historic Mono White deck and now I fall 80% of my games against aggro or monster-based decks.

    I thought this problem was only in BO1 ranked matches so I tested in BO3 ranked matches, and the first three games were against aggro…

    3 votes
    0 comments  ·  Gameplay  ·  Admin →
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  16. i mostly play second

    i play second too often. i would like to receive the stats in regards to how often i go first vs second please

    3 votes
    0 comments  ·  Gameplay  ·  Admin →
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  17. 授与クリーチャー消失によるバグ

    プレミアドラフト中、相手の授与クリーチャーがエンチャントしているクリーチャーを除去したところ、授与クリーチャーが画面に存在しなくなり、画面に存在せず、対象にもとれない、ブロックもできないクリーチャーに殴られて負けました、さすがにひどいです、補填おねがいします

    2 votes
    1 comment  ·  Events  ·  Admin →
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  18. Too many hackers/cheaters and no way to report or ban them

    MTGA has always been a cheaters paradise but now every mode is close to unplayable.
    There is not a single mode where you can use standard decks without being matched against a hacker who just rigs the match.
    For the record I like the concept of deck building. But it should be reserved for ranked and super competitive play, where it belongs, with all the butthurts who can't handle losing.
    A "casual mode" would be handy where both players are limited to standard decks.

    1. This is a card game - you never get beaten on skill, you get beaten by…
    3 votes
    0 comments  ·  Gameplay  ·  Admin →
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  19. “Return the Favor” redirect bug

    “Return the Favor” is unable to redirect counterspells to itself, as it should be able to do. Multiple players on this forum have reported the issue. Instead, it just stalls the game, leaving no options to act, and forces a concession of the game due to inactivity. Lost a ranked match due to this.

    5 votes
    0 comments  ·  Gameplay  ·  Admin →
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  20. daily deal

    No daily deal today

    4 votes
    1 comment  ·  Store  ·  Admin →
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MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues