MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
9020 results found
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Golden Pack progress issue
Just bought a phyrexia awbo and a motm pack, neither put progress towards the Golden pack. Bought with coins on iOs
1 vote -
Game glitched and wouldn't allow me to cast instants before choosing blockers
I just lost a game because I went to declare blockers step but couldn't cast instants beforehand. My opponent had no silencing affects. I wasn't able to even tap lands for mana. It was quite literally the difference between winning and losing my round in an event so I'm quite upset about this.
2 votes -
Hand not showing full card at start of game iOS
Platform iOS
When a game starts only the top half of the card shows. You have to rotate your phone upside down and then back to get the cards to show properly.
This started after last months update. Can you please fix this annoying bug.
5 votes -
Sideboard incorrect in Pioneer Metagame Challenge
Submitted a deck that says Azorious bo3, that is a pioneer deck with a companion and 15 sideboard cards. I only see 6 sideboard cards.
3 votes -
Cannot open vault
Cannot open the vault at over 100%
3 votes -
Why do I get a losing streak whenever I get to Platinum 3 when playing ranked, it has happened 10 times in a row?
Is anyone else having a problem playing ranked going from Platinum 4 to Platinum 3? I marched right thru everything including Platinum 4. When I hit Platinum 3 a losing streak started that eventually took me back to Platinum 4 with 0 wins. I have had losing streaks in this manner that were as much as 9 straight games. This has happened around 10 times. I am using a deck I used to get to Diamond 1 and trying to figure out how to get past this. After my latest adventure back to Platinum 4 I decided to use a Tibalt's Trickery deck. I got 2 wins into Platinum 3 and had a 4 game losing streak before I quit.
Is anyone else having a problem playing ranked going from Platinum 4 to Platinum 3? I marched right thru everything including Platinum 4. When I hit Platinum 3 a losing streak started that eventually took me back to Platinum 4 with 0 wins. I have had losing streaks in this manner that were as much as 9 straight games. This has happened around 10 times. I am using a deck I used to get to Diamond 1 and trying to figure out how to get past this. After my latest adventure back to Platinum 4 I decided to use a…
2 votes -
Soft Lock Caused by Opponent Conceding During Mana Select on Twitching Doll
In the middle of selecting a mana type when tapping the twitching doll card, my opponent conceded. I then selected a mana after their avatar exploded and the game state froze, keeping me from doing anything. This soft locked me and I had to forcibly close the game. The gear in the top right corner was gone, all the effects of the play field like sound effects of cards when hovering over them or clicking elements on the field still gave feed back, but no progression could happen and I was stuck until I closed the window from my task bar.
In the middle of selecting a mana type when tapping the twitching doll card, my opponent conceded. I then selected a mana after their avatar exploded and the game state froze, keeping me from doing anything. This soft locked me and I had to forcibly close the game. The gear in the top right corner was gone, all the effects of the play field like sound effects of cards when hovering over them or clicking elements on the field still gave feed back, but no progression could happen and I was stuck until I closed the window from my task…
4 votes -
Timer stuck on waiting for mulligan
2025.49.20.9003.1156372
Stuck on waiting for mulligan for about 15+ mins
6 votes -
+1/+1 x2x2
Arena has trouble x2 x2 +1/+1 counters.
1. Have two cards like ouroboriod and two cards like doubling season.
2. iOS
3.the 19 million/19 million should have been closer to 56/58
5. Pics added
6. Treat x2 cards as if they have ledgendary2 votes -
Virtue of Strength and Prismatic Omen
This is a bug. When I have Virtue of Strength and Prismatic Omen in play, every land should be every basic land type, capable of producing three mana of any one color. Under these circumstances, I tapped a Polluted Delta for black mana but it did not produce three mana, only one. This seems to be a consistent error.
1 vote -
Nurishing Pixie + Tiny Bones Joins Up BUG
Nurishing Pixie + Tinybones Joins Up BUG
Play Tinybones Joins Up
Play Nurishing Pixie, targeting Tinybones Joins Up
Nurishing Pixie will get its counter but then a visuall stack of 1's appears on the card and all video animations chug to a crawl.
Visuals will start stacking on screen, covering up the battlefield and creating a very difficult UI to finish playing out the game.
Only tested against a bot.1 vote -
The end should not be able to select lands
https://gatherer.wizards.com/WOE/en-us/87/the-end
The end should not be able to select lands
1 vote -
Crashing Wave wouldn't let me submit
Casting crashing wave and it wouldn't lee distribute stun counters to creatures and timed out and fizzled
1 vote -
Boomerang basics on a hexproof creature?
I play on apple.
Herald of Eternal Dawn in play with hexproof and indestructible counter from perennation.
Opponent bounced with boomerang basics.
How?1 vote -
Unable to cast some instant spells in exile
After exiling two cards using Opera Love Song, I had two remaining untapped mana and two instants in exile Dreadmaw's Ire and Sazacap's brew, I was able to cawse Sazacaps brew which cost two but unable to cast Dreadmaw's Ire. In the included screenshot note that there is no blue around Dreadmaw's Ire, I tried to cast it anyway to no avail even though I have legal targets. This has happened with other instants as well.
I have experiences this while playing on Mac and my Phone, I only have a screenshot for my Mac.
I expect to be able to cast with valid targets and mana, I am unable.
I have found no workaround though sometimes if you move to a new phase or first cast a different spell you are generally able to then cast the bugged instant. this is of course terrible if order is important for your gameplay which it very much is for this deck.
After exiling two cards using Opera Love Song, I had two remaining untapped mana and two instants in exile Dreadmaw's Ire and Sazacap's brew, I was able to cawse Sazacaps brew which cost two but unable to cast Dreadmaw's Ire. In the included screenshot note that there is no blue around Dreadmaw's Ire, I tried to cast it anyway to no avail even though I have legal targets. This has happened with other instants as well.
I have experiences this while playing on Mac and my Phone, I only have a screenshot for my Mac.
I expect to be able…
1 vote -
2 votes
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Test of Endurance Achievement Broken / Not Awarded
Starter Deck duel and I reached 51 health. Achievement not awarded.
13 votes -
Large Hand Bug
When you have many cards in hand, Arena won’t allow you to scroll through them on IOS to let you get to the cards you need.
1. I used the -8 ability of Kasmina, Enigma Sage to tutor for Enter the Infinite, drawing my deck and putting a card on top.
2. iPad, IOS
3. Once my hand is full, whenever I tap on a card to try to drag it out, instead I can only access the middle of my hand, regardless of which card I clicked on. (This is in attempt to play Thassa’s Oracle and win)
4. When tapping on a part of my hand, even with a lot of cards in hand, I should be able to access that part of my hand and cast spells from it.When you have many cards in hand, Arena won’t allow you to scroll through them on IOS to let you get to the cards you need.
1. I used the -8 ability of Kasmina, Enigma Sage to tutor for Enter the Infinite, drawing my deck and putting a card on top.
2. iPad, IOS
3. Once my hand is full, whenever I tap on a card to try to drag it out, instead I can only access the middle of my hand, regardless of which card I clicked on. (This is in attempt to play Thassa’s Oracle and win)
4.…18 votes -
unable to make purchases in arena store. just spins the "contacting server" screen. still able to play games.
unable to make purchases in arena store. just spins the "contacting server" screen. still able to play games.
Mac OS. Epic Games Launcher
3 votes -
My timer runs out while opponent triggers are resolving
My opponent had a 400+ combo, not infinite but very long. While all the triggers were resolving, for some reason the opponent's timer stopped and my timer started. I did not have any choices to make and could not to anything, but my timer ran out. Then opponent attacked me and I could not block because my timer was out, so I lost - otherwise I would have won.
Extremely annoying because I was enduring through several minutes of a giant combo only because I knew I would win the turn after.3 votes
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