MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3298 results found
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Gain life lose life... instant win
Players loses 1 life.. you gain 1 life. Infinite cycle until opponent loses.
1 vote -
Unable to get back in after round 1 of a bo3 direct challenge match
I was playing a direct challenge timeless bo3 match, and after my opponent conceded in round 1, the game stopped working for either of us, so we both restarted but then have been stuck in the 'waiting for opponent screen' for over 15 minutes, and restarting the game does nothing
2 votes -
Weekly Win tracker Bug
My weekly wins have not been tracking because of a bug where it shows a task I supposedly need to complete to defeat sparky (bot match). This has been dragging out days now and I have tried skipping all tutorials as well as redoing tutorials with no luck. Can you please help me reset it as well as get my mt weekly winnings. Thank you
2 votes -
Cannot see cards exiled with shredder and krang during attack
While facing shredder and krang, I can not hold a click to see the exiled cards during attack. This is a big issue in deciding how to block. This bug affected my high stakes match
2 votes -
Why can’t I use a mythic wild card to make the Korn Planeswalker? It shows up under the mythic rare category but it’s asking for a rare wild
Please just make it so that only mythic VERSIONS of cards show up not just cards that have mythic versions because it’s not cool being unable to exchange wildcards for cards that should be obtainable
1 vote -
unable to play flash
You can't play cards with flash still you useless pile of semi-sentient garbage.
2 votes -
No TMNT events appearing
Only events appearing are non TMNT events. Can't get back into sealed was playing earlier.
2 votes -
Game shutting down after some cards resolving
When Exclusion Mage or Bigfin Bouncer are resolving the game is shutting down in Starter Deck Duel Games.
2 votes -
I am currently unable to purchase packs
For the past week I have been unable to purchase packs from the store. When I load the “get packs” tab of the store the tab is empty, except for the option to select which set I would be purchasing packs from. No matter which set I select no option to purchase packs is displayed.
2 votes -
Fix tooltip UI for stolen (Goatnapped) earthbent creatures so it doesnt incorrectly identify which player gain control of creature if dies
Goatnap + earthbending interaction has incorrect UI tooltip that falsely claims you can gain permanent control of the land if it dies. (the UI will say, "When this creature dies, it will return the battlefield under your_username's control" despite you not controlling the earthbending trigger and therefore you will not get control of it when it dies, it will return to opponent.
I am suggesting you fix the UI so it correctly specifies who will control the stolen earthbent creature after it dies. The incorrect UI led me to make an incorrect play assuming I would take the land, but…
2 votes -
3 votes
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Problemas al cambiar de fase de juego
Nunca me dejó pasar a la siguiente fase de juego. No era problema de internet, porque mi oponente podía moverse, incluso seleccionaba mis cartas
2 votes -
Bitter Triumph Instant Not Instant
Had two open mana in the form of treasure tokens with a Bitter Triumph in had, 6 life, and three total cards in hand. Put a stop on the opponent's upkeep to target their Voice of Victory and I couldn't cast it. Figured I might have to wait for them to draw or take an action to be able to cast it in response so I passed to draw and still wasn't able to cast it. Opponent animated a land and proceeded to attack. Wasn't able to cast Bitter Triumph at any time up to this point. Tried sacrificing both…
1 vote -
I am not being promoted to Mythic rank even after several victories.
Despite multiple wins, my rank does not promote to Mythic.
I hope this issue can be resolved as soon as possible. Thank you for your assistance.1 vote -
No rewards by winning gamea (standard ranked and midweek) on 25th of march
No reward of any kind granted after victories in ranked and other events on the 25th of March 2026.
2 votes -
Yeah, my snakeskin veil was sitting in my hand and completely useless as i was not given the trigger option to use it. In short, I lost
Opponent played Aang targeting my 7/7 Moonshadow. Snakeskin Veil sitting in my hand. Never given the option to cast it. Lost due to a bug that didn't allow me to play a key protection card. Sick of all the bugs in this game.
1 vote -
game meccanic
i dont now if is a bug or its legit but him dont play card that reduce the cost of exiled card almost in description of all card he play no one mention this meccanic... i make the video of the game but its too much high for sending, he play card exiled whit air domain an infinite times creating 22 pawns at the end of her and mine turn the problem is whit the cost of exiled plaiing card equal to 0.....otherwise if you can do a better card research in deck construction because dont wark, if i put…
1 vote -
Unable to purchase Gems
I attempt to purchase gems through the in app purchase, but when it loads the Google play store it says "you already own this" and then restarts the app.
2 votes -
I cannot log in to MTGA customer support site.
I cannot log in to "https://mtgarena-support.wizards.com/hc/en-us".
Steps taken & results
- I recently changed email address of my account via customer support.
- Since then I cannot log in to "https://mtgarena-support.wizards.com/hc/en-us".
- The agent said that I should post this issue here.
- When I try to log in to the site, it redirects me to "https://myaccounts.wizards.com/account?kind=error&message=User%2520is%2520invalid%253A%2520Email%253A%2520%2520isam.fableswalker%2540gmail.com%2520has%2520already%2520been%2520taken".
- I guess MTGA customer support site produces an error that says "User is invalid: Email: <MY OLDER EMAIL ADDRESS> has already been taken".
"Which platform you're using"
- I'm using Google Chrome to access the site.
Thanks.
3 votes -
Trying to Undermine Scryfall is to Undermine MTGA
Disclaimer, I dont use the Gather to look up cards.
That out of the way, please make it easy for sites like Scryfall, to maintain THEIR database for new releases.
MTGA, like MTGO is a secondary database. This shouldnt be such a chore to maintain. Here is just ONE example of how product releases didnt happen cleanly and Scryfall's database for MTGA should be more complete but isnt.
MTGA search: "s:mh2" = 162 MH2 cards.
Scryfall search: "s:mh2 game:arena" = 17 MH2 cards are shown.
(//These counts are true as of 24 March 2025)MH2 was never released fully for…
1 vote
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