MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3083 results found
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glass works
The card in the screenshot can not be played, i had the mana it opens like this.
after that i can do nothing, i can not cancel, i can not play it. I have the mana to play it.
happened 3 games in a row before submitting this report. so at least on my account reproducable in standard battle (unranked) this was not an issue before this card has been used often prior to most to most recent update.
played on pc via steam2 votes -
If two buttons overlap, you cannot click "Done" - Bug
If the “Done” button is BELOW the “Select all” button, then I CANNOT finish.
Thanks a lot for the unnecessary timeout and the resulting loss in ranked mode! (Or as we used to say: Go screw yourselves!)
2 votes -
Taking control of an equipment
I used "System Override" to take control of "Dragonfire Blade", Arena didn't let it happen. Dragonfire Blade was attached to a creature. I targeted the Blade so I could then target the creature once it was removed and under my control. The malfunction cost me the game.
1 vote -
Touch inputs register visually (button flashes) but UI actions fail to execute on Android
Technical bug report for MTG Arena on Android regarding a persistent full-screen input issue. The application loads smoothly, renders animations normally, and establishes a network connection, but it completely fails to execute any UI script actions upon touch input in full-screen mode. Every tap physically triggers a visual response, such as a button flashing or highlighting, which confirms that Android and the device touch panel are registering coordinates accurately. However, the game logic fails to launch the corresponding menu, step, or action. I have attempted basic application and device restarts, completed full application data and cache purges, and performed a clean uninstallation and reinstallation from the Google Play Store with cloud backups disabled. I have also tested mobile data, and Wi-Fi connections to rule out asset delivery blocks, tested rotation and windowing modes, and verified that no accessibility tools, display overlays, or screen readers are active. Because taps visually register but drop script execution, this appears to be an EventSystem execution deadlock or window manager coordinate desync within the Unity engine build for this specific hardware configuration. Please investigate if an account-side state reset or a client patch for this processor profile is required.
Technical bug report for MTG Arena on Android regarding a persistent full-screen input issue. The application loads smoothly, renders animations normally, and establishes a network connection, but it completely fails to execute any UI script actions upon touch input in full-screen mode. Every tap physically triggers a visual response, such as a button flashing or highlighting, which confirms that Android and the device touch panel are registering coordinates accurately. However, the game logic fails to launch the corresponding menu, step, or action. I have attempted basic application and device restarts, completed full application data and cache purges, and performed a…
2 votes -
frenzied goblin
when I use frenzied goblin, it always ask to select target creature (it will not be able to block this turn) but even when there no untapped mountain (the ability costs R) and even when there are no oppo's creatures... so one has to select own creature..
1 vote -
wildcards
I have left 2 decks in my builder that are requiring wild cards to complete: 1st is a 60 card deck, title glitch, requesting 1 uncommon and 1 rare wild and the 2nd deck is a 0 card deck, title glitch (2), requesting 1 uncommon and 1 rare wild.
1 vote -
My opponent wouldn't lose in ranked matches, no matter how much damage they took.
I dealt massive amounts of damage, and he still manages to beat me because the match doesn't end.
1 vote -
ban thassa's oracle.
ban thassa's oracle and ral 10 minute combos in general. I know theyve won, but now that someone can report me for not sitting through is unfair. 5% perfercent it could fizzle, and i already just go *** and leave till they either win or I time out if they don't out of boredom because it's not worth my time. if i lose fine. if they fizzle fine. but, why should i wait for them to cycle cards out of my finite life to find out? this is a problem me and someone else would more quickly quit the game over.
ban thassa's oracle and ral 10 minute combos in general. I know theyve won, but now that someone can report me for not sitting through is unfair. 5% perfercent it could fizzle, and i already just go *** and leave till they either win or I time out if they don't out of boredom because it's not worth my time. if i lose fine. if they fizzle fine. but, why should i wait for them to cycle cards out of my finite life to find out? this is a problem me and someone else would more quickly quit the game…
1 vote -
Can you guys make it so that i can browse around while in Queue for a match
Browsing while in queue would be nice
2 votes -
Missing trigger ability
The enchantment loading zone from edge of eternities is missing trigger ability with bristley bill, spine sower from outlaw thunder junction and moss born hydra from foundation
1 vote -
Outrageous Robbery not turning up my (owned) face-down exiled cards at the end of the game
My opponent cast Outrageous Robbery on me where X = 3. I won the game next turn, but the three face-down exiled cards that I own (under opponent's control) were not turned up after the end of the game. In a paper game, I would recover all of the cards I own before going to the next game. The reason I think this matters is that it could have been useful information in a best-of-three scenario, where I would want to know which of my cards my opponent chose not to play. That information would give me a strategic advantage, and influence my sideboarding decisions.
Arena fails to reproduce the information that a player obtains from their own physical cards when transitioning between games of a match.
My opponent cast Outrageous Robbery on me where X = 3. I won the game next turn, but the three face-down exiled cards that I own (under opponent's control) were not turned up after the end of the game. In a paper game, I would recover all of the cards I own before going to the next game. The reason I think this matters is that it could have been useful information in a best-of-three scenario, where I would want to know which of my cards my opponent chose not to play. That information would give me a strategic advantage,…
1 vote -
Bilbo Avatar
I completed the riddles in the dark promotion. I received the message in my inbox and claimed the bilbo avatar. Unfortunately, the avatar isn’t showing up in my profile.
2 votes -
MTG Arena’s Shuffler and Matchmaking Are Undermining Confidence in the Competitive Ladder
MTG Arena’s Shuffler and Matchmaking Are Undermining Confidence in the Competitive Ladder
I have played enough Magic to understand variance. I understand mana flood. I understand mana *****. I understand unfavorable matchups, bad draws, mulligans, and losing streaks. None of those things, individually, are evidence that anything is wrong with MTG Arena.
What I increasingly have a problem with is the extreme inconsistency of the Arena experience over large numbers of games, combined with the lack of transparency surrounding some of the systems operating behind the scenes.
I can play more than 60 games with the same deck over the course of a day and maintain a win rate around 78%, only to return the following day and experience an almost uninterrupted series of losses. The deck did not suddenly become badly constructed overnight. I did not suddenly forget how to pilot it. The Standard card pool did not transform completely while I slept.
Certainly, statistical variance can produce winning and losing streaks. But when the swings become this dramatic, players deserve enough information to determine what is actually happening.
The Best-of-One shuffler is not perceived as a simple physical shuffle
This distinction matters.
Arena has historically used special opening-hand logic in Best-of-One designed to reduce extreme opening hands. That means players already know that at least part of their BO1 experience is not equivalent to simply shuffling a physical 60-card deck once and drawing seven cards.
That may make games faster and reduce non-games, but once an algorithm intervenes in opening-hand selection, Wizards has a responsibility to explain the system clearly enough that competitive players can understand what game they are actually playing.
The recurring experience is familiar to many Arena players: one session a deck curves beautifully and produces reasonable land distribution over dozens of games; another session the same deck repeatedly floods, screws, draws redundant copies at terrible moments, or produces opening hands that seem radically different from the previous session.
I am not asserting that Wizards deliberately manipulates individual draws to make players lose. I am saying that the current system gives players far too little information with which to evaluate these experiences.
That distinction is important.
Matchmaking creates a similar confidence problem
Wizards has publicly acknowledged that deck-based matchmaking exists in unranked Best-of-One Play, where the system attempts to match decks of roughly comparable strength. Wizards also explicitly says that this particular deck-based matchmaking system does not apply to Ranked play.That clarification is useful.
But Ranked Arena still involves matchmaking systems and player ratings, and historically Wizards has described MMR as a mechanism intended to find an appropriate opponent. MAGIC: THE GATHERING
For a competitive player, the practical experience can therefore become bizarre.
You can spend one day absolutely destroying the ladder. Your deck performs exactly as testing suggests it should. Your draws are functional. Your matchup distribution seems reasonable. Your sequencing works. You finish a substantial session with something approaching a 78% win rate over 60-plus games.
Then the next session feels like somebody flipped a switch.
Suddenly you're on the draw repeatedly.
You encounter disproportionately hostile matchups.
You mulligan functional-looking decks into worse hands.
You draw half your lands while your opponent operates perfectly on two.
Or you keep two lands and simply never see the third.
Your opponent repeatedly has the exact interaction required for the board state.
Again: any one of those things is Magic.
Ten of them in a row is still mathematically possible.
But when players repeatedly experience dramatic clusters like this, simply telling them “variance” isn't good enough.
A competitive ladder needs to feel auditable
This is ultimately my biggest complaint.
Magic is already an extraordinarily high-variance competitive game. Arena adds invisible software systems around that game.
The more invisible those systems are, the easier it becomes for players to lose confidence in the integrity of the result.
And perception matters.
If I lose because I kept a questionable two-land hand, that's on me.
If I lose because I failed to play around removal, that's on me.
If I mis-sequence my spells, attack incorrectly, misunderstand a trigger, or construct my deck badly, I want those losses to count against me.
That is competitive Magic.
What I don't want is to finish a session wondering whether I lost because of my decisions, ordinary statistical variance, matchmaking parameters, opening-hand smoothing, an unintended interaction in an algorithm, or some combination of those things.
There should never be that much ambiguity surrounding a competitive ladder.
Give players the data
Wizards doesn't need to reveal exploitable matchmaking code.
It could instead publish aggregate statistics.
Show us land distributions across millions of games.
Show opening-hand land distributions by deck land count.
Show mulligan rates.
Show play-versus-draw win rates.
Show streak distributions.
Show expected versus observed flood and ***** rates.
Show matchup distributions for Ranked players at different MMRs.
Explain exactly which queues use deck-strength matchmaking and which absolutely do not.
Explain precisely what Best-of-One opening-hand smoothing currently does—and, equally importantly, what it doesn't do.
Let independent statisticians examine anonymized aggregate data.
If everything is functioning properly, transparency would help Wizards, because the data could demonstrate that the extraordinary streaks players experience really are the inevitable tails of a high-variance card game played millions of times.
And if something isn't functioning properly, the same transparency would help identify it.
My own results are exactly why I want answers
I am not making this complaint because I lost three games and got angry.
I can accept losing.
What bothers me is being able to play approximately 60 games one day at roughly a 78% win rate, then return the next day with essentially the same deck and experience a catastrophic reversal where seemingly every match becomes an uphill battle.
Maybe that is variance.
If it is, show us.
Give competitive players the information necessary to distinguish a statistically brutal streak from a systemic problem.
Arena asks players to invest enormous amounts of time and, in many cases, substantial amounts of money into building competitive collections. Mythic players can spend hundreds or thousands of matches learning a format and refining decks.
Those players deserve confidence that when they click Play, the invisible machinery surrounding the game is doing nothing more than what Wizards says it is doing.
I don't need Arena to guarantee me a 78% win rate tomorrow because I achieved one yesterday.
I don't want easier opponents.
I don't want favorable draws.
I want confidence that the only forces determining my results are my deck, my decisions, my opponent's decisions, and clearly disclosed forms of random variance.
If that's already exactly how Ranked Arena works, Wizards should provide enough aggregate evidence to make that conclusion convincing.
Because right now, for a lot of players, the problem isn't merely losing.
It's no longer knowing what to trust.MTG Arena’s Shuffler and Matchmaking Are Undermining Confidence in the Competitive Ladder
I have played enough Magic to understand variance. I understand mana flood. I understand mana *****. I understand unfavorable matchups, bad draws, mulligans, and losing streaks. None of those things, individually, are evidence that anything is wrong with MTG Arena.
What I increasingly have a problem with is the extreme inconsistency of the Arena experience over large numbers of games, combined with the lack of transparency surrounding some of the systems operating behind the scenes.
I can play more than 60 games with the same deck over the…2 votes -
colour challenge decks not being awarded - BUG
Colour challenge decks have not been awarded after complete the challenges for all colours. I have even used my wild cards to try and craft the missing cards and this has not worked either. I have lost a large amount of my wild cards and still have none of the decks that should have been awarded. Log file attached
2 votes -
No text appearing.
No text spraying in menu or in game-play.
2 votes -
Unity 6000.3.14f1_d68c3f99a318
I last ran Arena four days ago without issues. Today when I start up the program nothing happens for a little while. Then an error bx with the title "Unity 6000.3.14f1_d68c3f99a318" flashes on my screen see attached screenshot), and MTG Arena fails to start.
I am running Arena on PC (windows 10 Pro, 64 bit, Version 10.0.19045 Build 19045)
Edit:
I found the solution. The error resulted from having the MTGA+ (MTGA-Enhancement-Suite) extension installed. Removing the extension solved the issue.2 votes -
The Water Crystal - Misspelled German translation
“The Water Crystal” has a typo in German. It should read: it mills a corresponding number of cardS plus four
2 votes -
Ozai, the phoenix king abilities are not activated
When attacking Ozai is supposed to gain flying and indestructible if six or more mana are unused. This isn’t happening in the game screen shot provided and is the second time this is happened
1 vote -
really have to fix shuffler /matchmaker
The ******** is getting horrible, it gotten to the point where I have decided to follow other players exampes by just quitting the match all togeather as soon as I hit an 8 card mana run or mana screwing, when it's all land or no land the game is just not fun and if you have ever played the game you would know land runs or no land runs like that just do not happen except in your game where they happen every other game unless you play a meta deck. Which is stupid because you push the deck crafters out who buys wildcards more often then every couple of years? who builds the meta when current pros retire? You are pushing out the players you need,
The ******** is getting horrible, it gotten to the point where I have decided to follow other players exampes by just quitting the match all togeather as soon as I hit an 8 card mana run or mana screwing, when it's all land or no land the game is just not fun and if you have ever played the game you would know land runs or no land runs like that just do not happen except in your game where they happen every other game unless you play a meta deck. Which is stupid because you push the deck crafters…
2 votes -
桃源郷の探求者、チョコ
2体以上の鳥クリーチャーで攻撃して手札に加えるカードを1枚選択する際に選択しなかったカードを確定させる画面で選択肢ボタンが画面上で完全に重なってしまいゲームが進行できなくなります
2 votes
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