MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
- or
No existing idea results
- ~ No ideas found ~
3086 results found
-
Double music when opening packs
When you access the pack menu, the music from Marvel Super Heroes begins to play. If you open a pack from any other set, the music corresponding to that set starts up as well. Both tracks play simultaneously, creating a magnificent cacophony.
I am on PC, running Windows 11. I have been experiencing this bug for several weeks.
I have done a "Repair Game Files".1 vote -
Gathering Local Files
This absolutely sucks major shite. I have uninstalled and deleted every single file related to Arena because of this issue. I have reinstalled a completely fresh install. I open it up, do literally anything, and Arena crashes, and when I try go back in it then proceeds to "gather local files" for 40 minutes, lets me in, crashes, then gathers local files again for 40 minutes.
I meet system min reqs, plenty of space on drives, and I do not ***** 50%< on any of the hardware when running it.
It is, as far as I am aware, not a fault with my system that I have used to play MTGA for years, and something that has only been occurring these past half a week.So what update does this and when will it be fixed?
This absolutely sucks major shite. I have uninstalled and deleted every single file related to Arena because of this issue. I have reinstalled a completely fresh install. I open it up, do literally anything, and Arena crashes, and when I try go back in it then proceeds to "gather local files" for 40 minutes, lets me in, crashes, then gathers local files again for 40 minutes.
I meet system min reqs, plenty of space on drives, and I do not ***** 50%< on any of the hardware when running it.
It is, as far as I am aware, not a…2 votes -
Game froze after beginning update whilst in match. All buttons gone but could see hand.
I was in a traditional draft and had just started a match. The mulligan and keep buttons were gone from the HUD whilst I was trying to select them. I closed the client and reopened it and it began downloading 1.4gb of game files. By the time it was finished I had conceded the game and i had a defeat banner.
The game didn't begin downloading until the second time I opened it, it hadn't checked for the missing files before allowing me to start a game.
I would like a refund for my draft entry in gold or gems please.I was in a traditional draft and had just started a match. The mulligan and keep buttons were gone from the HUD whilst I was trying to select them. I closed the client and reopened it and it began downloading 1.4gb of game files. By the time it was finished I had conceded the game and i had a defeat banner.
The game didn't begin downloading until the second time I opened it, it hadn't checked for the missing files before allowing me to start a game.
I would like a refund for my draft entry in gold or gems…2 votes -
2 weeks and still cant update and play the darn game.
its been 2 weeks since the hobbit update and i still cannot update the darn mtg arena game. i shouldnt have to reinstall or use outside help to update the game.
2 votes -
I couldn't cast Consign to Memory to counter storm trigger
The opponent played their turn for minutes (Ruby Storm in Historic) and I was the one who lost my time bank because I had to manually let each their spell resolve. I was waiting for Grapeshot to counter the storm trigger but they kept on playing other spells until I timed out and then cast Grapeshot while I was unable to respond with my answer (Consign to Memory) in hand and available mana to cast it. It is very unfun to click resolve every time they play a spell with their turns lasting so long and me timing out and being unable to respond the one thing I wanted to counter is straight up unfair.
The opponent played their turn for minutes (Ruby Storm in Historic) and I was the one who lost my time bank because I had to manually let each their spell resolve. I was waiting for Grapeshot to counter the storm trigger but they kept on playing other spells until I timed out and then cast Grapeshot while I was unable to respond with my answer (Consign to Memory) in hand and available mana to cast it. It is very unfun to click resolve every time they play a spell with their turns lasting so long and me timing out and…
2 votes -
Upkeep Triggers Skipped and Cant Select Blockers
In a pick 2 Hobbit draft, I had Chief Warg's Company on the battlefield. The game skipped the trigger to create a token every time. The opponent continued to attack, and I was unable to select any blockers despite also having an Ordinary Bear on the field, the attacks just skipped to damage.
I lost the game as a result2 votes -
Hexproof creature targeted by kaito
How can a hexproof shield counter be targeted by a stunt counter from kaito?
1 vote -
Client lost connection in the middle of a ranked match
Lost two ranked matches because the game just randomly lost connectivity
2 votes -
Riddles in the Dark
I received the notification for the third riddle, answered it correctly, but there was no reward. I went ahead and answered what I could anticipate as the rest of the riddle answers. These were all accepted, but I received neither the notification after the 3rd notification, not any of the corresponding rewards. Hours later, I received the 3rd riddle reward, but no new notification for the 4th riddle. The riddle answers are no longer accepted when I enter them, presumably because I did previously.
1 vote -
I bought some cards, including Elspeth Resplendent, and I haven't received them.
I bought some cards, including Elspeth Resplendent, and I haven't received them.
1 vote -
Silver Sable
Silver Sable Doesn't Have Option to Select/Submit 0 creatures. Card is forced to +1/+1 enemy creature if you do not show any creatures.
1 vote -
Moon-vigil adherents tokens includes creatures in enemy graveyard
I created 2 Moon-vigil adherents tokens using saw in half and instead of having being 7/7 they were 12/12 which should not be possible as i only had a total of 7 creatures in my graveyard and control.
the only way i can determine how they became 12/12 is if the tokens were also including the opponent's graveyard which i had counter 6 creatures.
to reproduce issue:
1.have some creatures both player and opponent graveyards
2.use saw in half to kill Moon-Vigil adherents to create 2 tokensthe power and toughness of the tokens should be equal to the total creatures in controlling player's field and creatures in both graveyards
I created 2 Moon-vigil adherents tokens using saw in half and instead of having being 7/7 they were 12/12 which should not be possible as i only had a total of 7 creatures in my graveyard and control.
the only way i can determine how they became 12/12 is if the tokens were also including the opponent's graveyard which i had counter 6 creatures.
to reproduce issue:
1.have some creatures both player and opponent graveyards
2.use saw in half to kill Moon-Vigil adherents to create 2 tokensthe power and toughness of the tokens should be equal to the total…
0 votes -
MTG Arena is Unfair, No One Should Be In There
I am tired of building the same basic decks as everyone and only winning when it doesn't actually matter. I will spend so much time, getting to platinum for it to rig matchmaking and the decks to where I lose just when it seems like I am about to make progress to get me to buy more gems. I have spent money before and that seems to be the only time I win regularly. Do only streamers get to Mythic or will any actual customers be able to play as well as the really are? It shouldn't be a big deal to have to give out fake cards a little more. I know this is all on Hasbro and the execs, and not the actual workers. If those people actually cared about their workers, we would have a more balanced game. Hasbro will drive every fan away, and they will then just rot in nothingness with no one ever thinking about them ever again.
I am tired of building the same basic decks as everyone and only winning when it doesn't actually matter. I will spend so much time, getting to platinum for it to rig matchmaking and the decks to where I lose just when it seems like I am about to make progress to get me to buy more gems. I have spent money before and that seems to be the only time I win regularly. Do only streamers get to Mythic or will any actual customers be able to play as well as the really are? It shouldn't be a big…
2 votes -
How was Adamantoise paid for when opponent had only 5 mana?
How was Adamantoise paid for when opponent had only 5 mana? I am using a PC.
1 vote -
Taking Legitimate game actions still timing out
Taking legitimate game actions towards actively winning the game should not cause you to time out.
I was playing a competitive brawl game as Bard, King of Dale against Terra Bradford (Urza).
The Terra player was essentially tapped out (could not pay for smothering tithe) and had stolen my Bard, so was drawing two cards for every Gleaming Splendor action, causing Smothering Tithe to trigger twice and create 4 treasure (I had an Elspeth token doubler on the board as well.) So I could pay for another gleaming splendor draw and force him to overdraw.
The game decided that it was taking too long and started rope burning me, and I ran out of time to complete the legitimate game actions needed to win. Why is arena not allowing me to take active game actions (not triggers, like scute swarm) and registering them as inactive timers?
Losing a game of brawl to a timer that shouldn't exist is not a fun way to lose a game.
Taking legitimate game actions towards actively winning the game should not cause you to time out.
I was playing a competitive brawl game as Bard, King of Dale against Terra Bradford (Urza).
The Terra player was essentially tapped out (could not pay for smothering tithe) and had stolen my Bard, so was drawing two cards for every Gleaming Splendor action, causing Smothering Tithe to trigger twice and create 4 treasure (I had an Elspeth token doubler on the board as well.) So I could pay for another gleaming splendor draw and force him to overdraw.
The game decided that it…
2 votes -
Exiled Emmanuel when it has protection from colored spells
Emrakul the Aeons torn, which has protection from all colored spells, was exiled by banishing light which is a white spell (ie it has a color).
1 vote -
bug draft
Hello, this is the second time in two days that Arena has frozen during a Premier Draft match, causing me to lose. My opponent’s timer starts running as if they were taking too long, but when the timer runs out, everything freezes. When I restart the game to try to get back into the match, Arena won’t open.
I would therefore like to request a refund of the 1,500 gems.
Thank you, and I hope you can resolve the issue.
2 votes -
Kavaero Mind-Bitten Targets Exiled Cards
Kavaero Mind-Bitten states "enter as a copy of any creature in a graveyard".
This is FALSE. He also targets ANY creature in EXILE.
Please fix.
1 vote -
Bugged interaction between Cool But Rude + Moonshadow + Practiced Offense
I think I've been encountering a bug during the interaction of Cool But Rude, Moonshadow and Practiced Offense.
While Moonshadow is in play alongside Cool But Rude and I choose to discard Practiced Offense, it won't trigger Moonshadow's ability and the negative counter isn't taken off. Although Practiced Offense has Flashback in it, it has to go to the graveyard first, then the Flashback is "activated"... so it should trigger Moonshadow without a doubt as it goes from my hand to the graveyard. This bug occured with me a couple of times already and it impact on the gameplay of the deck.
I think I've been encountering a bug during the interaction of Cool But Rude, Moonshadow and Practiced Offense.
While Moonshadow is in play alongside Cool But Rude and I choose to discard Practiced Offense, it won't trigger Moonshadow's ability and the negative counter isn't taken off. Although Practiced Offense has Flashback in it, it has to go to the graveyard first, then the Flashback is "activated"... so it should trigger Moonshadow without a doubt as it goes from my hand to the graveyard. This bug occured with me a couple of times already and it impact on the gameplay of…
1 vote -
rigged game rigged draft
An example of how the game rigs matches in draft
The opponents' hands and draws are a perfect response to my hands and draws, in an absolutely blatant way.
I have attached images as evidence.I play a scry on turn one with Giant's Boulder, and on turn two my opponent plays Master's Councillors to mill exactly countering what I left on top.
What a coincidence! Right?The other two losses were funny. Every time Rhovanion Rampager came down on the curve—a creature that leaves another one on the battlefield when it dies—the opponent ,curiously playing red, answers with Pinecone Strike, exile removal
What a coincidence! Right? And not just in one game, just 2. What a coincidence again!
Enjoy the rigged trash draft experience! Ftp player here, 3-3 quick draft
I don't know how people are able to put money into this fake garbage, enjoy the product :)An example of how the game rigs matches in draft
The opponents' hands and draws are a perfect response to my hands and draws, in an absolutely blatant way.
I have attached images as evidence.I play a scry on turn one with Giant's Boulder, and on turn two my opponent plays Master's Councillors to mill exactly countering what I left on top.
What a coincidence! Right?The other two losses were funny. Every time Rhovanion Rampager came down on the curve—a creature that leaves another one on the battlefield when it dies—the opponent ,curiously playing red, answers with Pinecone…
2 votes
.png){kind=link}
.png){kind=link}
.png){kind=link}
.png){kind=link}
.png){kind=link}
- Don't see your idea?