MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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3486 results found
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Friends list bug
Help my friends list show everyone offline all the time
2 votes -
Losing a rare on 6 pack open
Hey I was opening packs and had 5/6 packs to the free rare card so I checked and was on 66 rare wildcards. Then as I opened the 6th pack I found that instead of adding a rare wildcard and going to 67 available it actually removed a rare wildcard and dropped me to 65 rare wildcards instead of increasing total to 67 - please investigate this error and fix it.
1 vote -
Ambient Audio
In some games, ambient audio is not attached to ambient slider, but SFX slider. In order to hear card effects and normal interface sounds, the ambient sound is deafeningly loud.
1 vote -
Once again, the software keeps crashing -- over 9 times today. I am fed up of seeing the Lost Connection screen, frankly!
Here's a new idea, why not try and fix the constant crashes and lag issues...? I am fed up seeing this screen, frankly, and no other game I have has had so many problems. Please can you sort this code out, because the game is rapidly becoming unplayable for anything more than 20 minutes at a time... I've had this occur at least 9 or 10 times today, alone, and it's an instant downer.
Every time I opt to Check Status, it says there's no incidents or issues, and yet it happens on a daily basis. I have re-installed, restarted my PC, and even cleaned / repaired it twice, to see if it makes any difference, and surprise surprise, it doesn't... the game is constantly keeling over. I have made adjustments to my connection multiple times, with no positive result. What have you done to break the game so much? CLearly I am not the only person suffering these issues, as can be seen by the 1000s of other posts saying the App keeps crashing, etc.Here's a new idea, why not try and fix the constant crashes and lag issues...? I am fed up seeing this screen, frankly, and no other game I have has had so many problems. Please can you sort this code out, because the game is rapidly becoming unplayable for anything more than 20 minutes at a time... I've had this occur at least 9 or 10 times today, alone, and it's an instant downer.
Every time I opt to Check Status, it says there's no incidents or issues, and yet it happens on a daily basis. I have re-installed, restarted…1 vote -
Genesis wave
Mac, When I cast Genesis Wave, it doesn't let me select the correct number of permanents to the battlefied, e.g. I spend 12 mana and should be able to cast 9 perms, when I select more than 3 it doesn't let me continue and discards the remaining perms not sent to the battlefield
1 vote -
right click to view card does not show original card - example Liliana Dreadhorde General
Opponent plays doubling season. Then casts Liliana following turn and activates her ultimate (9 counters). I right click Liliana to see how many loyalty she begins with. It displays the card with 3 loyalty counters. I was expecting to see 6 loyalty counters. I assume this is a common issue with many similar cards, but wow, it's frustrating that while in the game, it seems I can't view an original card as it was printed. After the game I looked it up and now understand what happened. Does anyone else have this kind of confusion or see an opportunity to improve the game in this way?
Thanks.Opponent plays doubling season. Then casts Liliana following turn and activates her ultimate (9 counters). I right click Liliana to see how many loyalty she begins with. It displays the card with 3 loyalty counters. I was expecting to see 6 loyalty counters. I assume this is a common issue with many similar cards, but wow, it's frustrating that while in the game, it seems I can't view an original card as it was printed. After the game I looked it up and now understand what happened. Does anyone else have this kind of confusion or see an opportunity to…
1 vote -
Grist
Grist, the hunger tide not working with green sun zenith
Played on android at the time
1 vote -
timeout
I am playing a prison deck, I successfully have the prison up (solemnity, phyrexian unlife, & greater auramancy against a goblins deck) and the game times out and gives me the lost because of the triggers of solemnity. There's nothing to interact with, nothing I can do, and the only reason the triggers are occurring in the first place is because my opponent is swinging into me with 100s of goblins tokens knowing full well they don't do anything. I've lost multiple games due to the game saying I haven't taken a game action to this now which is completely ridiculous, it means any player salty about me getting my prison off before they kill me can cheat out a win against the deck.
I am playing a prison deck, I successfully have the prison up (solemnity, phyrexian unlife, & greater auramancy against a goblins deck) and the game times out and gives me the lost because of the triggers of solemnity. There's nothing to interact with, nothing I can do, and the only reason the triggers are occurring in the first place is because my opponent is swinging into me with 100s of goblins tokens knowing full well they don't do anything. I've lost multiple games due to the game saying I haven't taken a game action to this now which is completely…
1 vote -
Veyran Voice of Duality
I just really think we should be seeing Veyran in this game. It may not be in a standard set but it's been reprinted so many times in commander decks that it makes logical sense to be an include for wizard tribal and brawl and all that! Jmho
1 vote -
No Re entry Foundations Draft - Network Error
I signed up for the international Day of Play Event. I played all the way through 3 losses. And Now I cannot re enter. I get this message "Network error. Please Try again later".
I have been trying for at least 24 hours.
Could I get a refund or a token draft ? The event is closing in an hour, and I dont know if i will be able to sign in before the closing time.Thank you for your help
1 vote -
Network Error
When trying to join the phantom draft foundations after having played it ones it just says network error. Tried reinstalling and did everything without any luck :/
1 vote -
Card border issue
Ok so I might be overreacting here because it's a visual bug but the extended art version of Arahbo, the First Fang seems to create a weird mirroring effect on the extended edges. It looks weird and mirrored. Also, I noticed that this bug sorta makes it look like the lioness on the right side of the card is about to *** on us. Sorry if that's just my opinion but other people I mentioned it to agreed.
1 vote -
Manaweft Sliver effect not stacking
Manaweft Sliver effect not stacking. While playing on the mobile app on an Apple device, I played two Manaweft Slivers and written on each Sliver it reads “Add one mana of any color” x2. Yet when I tap a Sliver, each Sliver only taps for one mana of the chosen color. I believe this to be a bug. Attached are some screen shots. Appreciate all you guys do, thank you for listening
2 votes -
Eroding Revenue and Player Confidence in MTGA
I bought into some aspects of MTGA with the hopes the client would improve; being an early adopter in summer 2020.
It is disappointing when developer debt appears to be mounting. That WotC should hire more developers and/or decrease set releases to give the current time more time to work on updates (namely testing updates).
What is a larger slap in the face is how the economy is being eroded. If you spent money (USD) on packs (and by extension using that to also to craft certain cards), then to find your crafted cards has been shifted in rarity in a later set. This leaves a sour taste in my mouth.
Doing some basic research on Scryfall: a player could identify cards that are likely going to be rarity shifted and choose to not craft until the rare, uncommon or common version is made available on the client. As a way to micromanage their economics.
Currently I have identified at least 65 cards that were released at a higher rarity and now have a lower craftable rarity; at least 65 unique card names (28 mythics, 12 rares, and 25 uncommons that have been down shifted at least one more rarities).
This is from checking WOT, MUL, BRR, STA, OTP, and SPG sets. I may check other targeted places to identity additional cards that have been shifted.
A refund policy for players as follows is HIGHLY recommended (to at least refund wild cards) (either refund plan is required to enact):
1) per account, based on the number of copies at these higher rarity to be refunded (this statistic appears to be tracked)
2) give all players a blanket refund (if a mythic is down shifted, give 4 mythics to all users. True of rare, and uncommon rarities as well)I bought into some aspects of MTGA with the hopes the client would improve; being an early adopter in summer 2020.
It is disappointing when developer debt appears to be mounting. That WotC should hire more developers and/or decrease set releases to give the current time more time to work on updates (namely testing updates).
What is a larger slap in the face is how the economy is being eroded. If you spent money (USD) on packs (and by extension using that to also to craft certain cards), then to find your crafted cards has been shifted in rarity in…
2 votes -
Ashling rekindled
Ashling rekindled's affect triggered while I had a flamebraider active unsick in play but skipped over without allowing me to pay the cost.
2 votes -
Card abilities not working
Card I use in my deck doesn’t work at all players are still able to active their abilities
2 votes -
MASTERY card grab loss
when spending ORBS i chose cards, 3 times now and they are not being added to my colection. . assumed they would be NEW CARDS as sson as i opened the edit, but nothing even after searching.
1 vote -
Ruling question
I played Morningtide's Light, then my opponent's turn, he played Malboro, and I lost 2 health. the cars states "prevent all damage," and I still lost. with no cards on their end preventing the damage,
1 vote -
Enchantment Creatures
When you cast a spell or use one of your creatures' special abilities that destroy enchantments, I think it should destroy creatures that are enchantments and not place them into the enchantments section where their abilities are either still active or they can be summoned back to the battlefield.
1 vote -
Ban "Grief" from all formats!!!
Every opponent in Timeless Arena uses the card Grief.
There is absolutely no variety in the gameplay, and it makes it so boring.
2 votes
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