MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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5769 results found
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Review Consolidation
I was facing an issue with MTGA's tutorial showing up after having completed the spark tutorials a couple years ago, I come here to find if anyone has a fix for it, and there are probably a hundred people facing the same issue, with half voting on one comment, and the other half making their own comment. I am guessing that a lot of people face the issue, and I am surprised there is not only no solution as far as I can see, but that there isn't an faq page or something for these.
2 votes -
what were you thinking
Seriously what the **** were you guys thinking with the shuffler? 10 games now best of 3 and first have to mulligan 2-3 times to get 2 lands then second game first 15 cards are just land, Do you guys hate deck crafters or something? First off you are making the game design for short games which is boring , and then add the messed up shuffler..no wonder players are leaving this game. fix the **** or you will find yourselves looking for a new job and MTG was a great game but what it's degenerated too is pathetic.
2 votes -
Sparky since last but one Update
Since the last but one update Sparky has been appearing on the home screen every time it opens. This has not been the first time you've had problems with the pesky sprite.
Accepted she is useful as the tutorial guide for new players, despite the annoying voice, but once play is well beyond the tutorial stage she is completely superfluous for all intents and purposes. Therefore, could you allow all players a functioning button to disable/enable the little pest as and when they see fit?
2 votes -
quest timer
the 1/15 quests for 250xp per 1/15 match completion has a reset timer normally it resets 24 hours now suddenly the timer is set for 148hours! REALLY! 148 HOURS! this is absurd. Now I won't be able to finish my mastery I spend $20 on to unlock for the new set season.
it was 24 hours now it's saying 148 hours give me break wizards! you're whole algorithm and shuffler is broken enough now the timers are broken...1 vote -
Housemeld bugged
Housemeld is now giving the opponent the option to put their commander in the command zone when it is used on them, when IT DOESN'T WORK THAT WAY! It's supposed to be exiled and immediately bounced as part of the action to be an enchantment on your side. The opponent doesn't get an option to resolve their commander in the command zone until after, wherin it's too late. FIX THIS!!
2 votes -
Unable to check Color Challenge deck
Whenever I attempt to check the deck for a Color Challenge, I get stuck on a loading screen that says "Waiting for the Server...", which forces me to restart the game. This occurs on both my PC and my iPhone. I note that I have already completed all of the Color Challenges previously, I believe years ago. This appears to be the same bug as the one reported here: https://feedback.wizards.com/forums/918667-mtg-arena-bugs-product-suggestions/suggestions/50631491-bug-game-crashes-when-selecting-deck-in-color-ch
2 votes -
parting gust
Parting Gust did not work properly. I exiled my own creature on my opponent's turn without promising the gift, but when their turn ended, my creature was not put back onto the battlefield. It was not until my next end step that my creature returned. This is very different functionality than I have experienced previously, and it is not how the card is written. Therefore, I believe this to be a bug.
1 vote -
Stolen necropotence does not return face down cards
I used Kaya, Intangible Slayer -3 ability to exile my opponents necropotence and make a token copy of it.
Then, during my opponent's main phase, I activated the ability of the necropotence token 7 times. I paid 7 life, and 7 cards were exiled from the top of my library face down. We had not reached the end step yet.
Then, at the start of my opponent's end step, those cards did not return to my hand. Instead, I saw necropotence abilities go on the stack, and my opponent got cards into their hand. It seems like a bug.
1 vote -
Matchmaking
So as I’m getting ready to type this, I stumbled across other players reviews and feedback, to no surprise this is a common issue.
There should be random matchmaking. Sure there can be guidelines to it, but overall it needs to be random. There should be no reason why the game is choosing a deck specifically built to counter my deck for me to play against.
That’s not fun. I don’t wanna spend 30 minutes to an hour building a deck and planning out a strategy for that deck just to play against It’s antithesis.
Also, I don’t think matching me against a similar deck as mine is good matchmaking either.
If I put together a black blue graveyard deck, I don’t want to play against a black blue graveyard deck for the next five matches.
I want to see how my creativity with the cards that I’ve chosen matches up against the general populous, not somebody handpicked by the computer to see who made that specific kind of deck better.
Lastly, there should be no reason why I draw eight lands in a row in a deck with 60 cards.
That itself isn’t impossible, but that happening in 12 out of 20 games is extremely improbable and not realistic . This seems to be more of an issue whenever I use white.
Especially if I have card draw and collectors vault by turn two, there should be no reason I have zero creatures in my hand by turn seven if I even get to make it to turn sevenSo as I’m getting ready to type this, I stumbled across other players reviews and feedback, to no surprise this is a common issue.
There should be random matchmaking. Sure there can be guidelines to it, but overall it needs to be random. There should be no reason why the game is choosing a deck specifically built to counter my deck for me to play against.
That’s not fun. I don’t wanna spend 30 minutes to an hour building a deck and planning out a strategy for that deck just to play against It’s antithesis.
Also, I don’t think matching…3 votes -
Bug as I tried to play a valid card
I was not able to play a valid card (Detect intrusion/spider-sense). The timer showed that it was a opponent's action, but then it just canceled the action. It happened twice. I have been playing with this card for a while so I know how to use and I was playing it with 1U, so it should counter the instant. Could you help me?
2 votes -
Could not block during combat
I drafted FIN Premier draft (BO1) and after the first game, I couldnt block during combats. Therefore I lost 2 games. Please give me a refund and fix this bug.
6 votes -
Craftinf cards does not produce EVERY edition as previously announce by Wizards of the Coast
Crafting cards does not produce EVERY edition as previously announce by Wizards of the Coast
Previously announced of Wizards stated that if a card is crafted, ALL edition will be a available and no need to craft multiple ones. This is not working specially with timeless cards. I cannot use older editions of Chrome Mox, Strip Mine, Ancient Tomb, Dark ritual, and may more. Please FIX
1 vote -
Owned Card Prompts for Wildcard to add to deck - Bug
I own one copy of Caretaker's Talent. I also own the alternate art for this one card. When I try to add this card to my deck, it wants to burn A VERY PRECIOUS RARE WILDCARD. I've tried restarting the app, changing the style but nothing works. This is a GAMEBREAKING issue. Included is a picture of what I see, which is impossible. I own the alt art but not the card. Not cool
2 votes -
glitch
Every time i play a new game, tutorial coma back and speak
2 votes -
Scavenger regent bug
I've played several times using Savenger regent as a -X/-X sorcery, where the card simply does nothing to the oponent's creatures and just vanishes (it does not go to the graveyard, does not go to the exile pile and my deck gets -1 cards).
I wasn't able to trace any pattern to activate this bug, it seems to happen randomly.1 vote -
Shuffle
Not spending time or money on this broken game when the shuffle algorithm is an absolute joke.
9 votes -
Shuffle
I humbly suggest someone actually do something about the **** poor shuffling that does, or I should say, Does Not occur. Came back to the game after being away for years, just to realize in a matter of 10 games that absolutely nothing has been done about the shuffle. I will not spend one more dime or one more minute playing a broken game. I’ll check back in another year or two. Have a nice day.
9 votes -
Primal Command not forcing a shuffle when shuffle mode chosen against opponent with no graveyard
opponent had an ancient tomb in play. I casted primal command choosing the modes “Put target non-creature permanent on top of it's owner's library.” and “Shuffle target player's graveyard into his or her library.”
First mode targeted opponent's Ancient Tomb. Second mode targeted opponent, even though opponent had no cards in graveyard. No shuffle animation played, and opponent drew and replayed Ancient Tomb.
This is not how this card works. If the shuffle mode is chosen and resolves, the opponent HAS to shuffle their deck, even if there are no cards in it. The mode combination chosen is a classic way to use Primal Command to effectively remove a key target.
opponent had an ancient tomb in play. I casted primal command choosing the modes “Put target non-creature permanent on top of it's owner's library.” and “Shuffle target player's graveyard into his or her library.”
First mode targeted opponent's Ancient Tomb. Second mode targeted opponent, even though opponent had no cards in graveyard. No shuffle animation played, and opponent drew and replayed Ancient Tomb.
This is not how this card works. If the shuffle mode is chosen and resolves, the opponent HAS to shuffle their deck, even if there are no cards in it. The mode combination chosen is a classic…
2 votes -
Achievements Awards not being given
Several Achievements Awards are not being given, as seems you already know based on previous reports. Two more that have not been awarded are Test of Endurance and Going Wide, as shown in the attached image. Also, if colors don't matter (based on Green's "Count on it" being awarded to me for counters on white creatures), there are others as well.
16 votes -
Event loss on cancelling matchmaking
Cancelled match making immediately after starting and was assigned a match loss.
Details:
I was playing a quick draft on my iphone of the Aetherdrift set. I completed deck creation and went to start matchmaking. I immediately canceled because I needed to do something before playing matches. I then went back in to event which showed 0 wins and 0 losses. I played one match which I lost and after wards saw I had 2 registered losses. For obvious reasons, I would expect only one match loss since the original match making never changed prompts from searching for a match.8 votes
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